Never again. I'm giving the star to give credit to our friendly server that evening. I made reservations for a Saturday dinner here. Once we walked in, we waited between 8 to 10 minutes before we were able to flag down someone to give us a table. There was no staff at the reception area, not even at the bar. We were already thinking to leave and walk to the restaurant across the street but it was too cold, so we stayed. Huge mistake. The place was not busy at all, there were only a few tables with customers. For this first (and last) visit, we tried the: Scorpion roll, Las Vegas roll, Crab Rangoons, and the Spicy Ramen Noodle Bowl. By the time we received our dishes, everything was cold. We've tried calling the attention of any server/staff we could see to follow up our orders. The dishes have obviously been sitting somewhere at the counter, that's why they were already cold when they were served at our table. The crab rangoons and the ramen had good flavors, but they were cold. The rolls were just disappointing. I understand that they would probably say that they were understaffed that evening, but I am not sure how that could be justified if the restaurant wasn't even busy with customers. We tried to be understanding with our server, he was pleasant and friendly. Overall, there are so many other Japanese places everywhere. Unfortunately, Wok n Fire Burr Ridge will not be on my list to go back again. read more

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Great Vibe! Excellent Food. This will definitely be a regular stop for me when I'm in town on business. Las Vegas Roll. Crab Rangoon (big flavor) best I've ever had. Thai Iced tea. Great Selection at the bar. Don't pass this one up. You will thank me. read more

Wok n Fire - Thai Iced Tea, Las Vegas Roll, Crab Rangoon - Asian Fusion Near Me - Burr Ridge, Illinois

Been here numerous times and the food has always been good. Tonight not so much. Appetizers were good. Sushi rolls were good. Main course not so much. Three of us got the pad siew and the noodles were so mushy they just disintegrated in the bowl. Pretty inedible. Told the waiter and he said oh sorry. We should have asked for a different dish to be made for us. And the waiter didn't offer. So many options in burr ridge now for places to eat . Every restaurant should be at the top of their game now. This one definitely wasn't. Won't be going back. read more

Can't say I'd recommend coming here, we just happened to have some gift cards we needed to use up; we ordered 3 rolls and an appetizer for 2 of us, and it came out to about $62. We ordered: - Chicken Lettuce Wraps (4/5): This was $15, and the lettuce was wilted for a few layers on the outside. The fried crisps were also kind of stale, but this dish was better than the sushi. - Sushi (2/5): The rice was suuuper mushy and gluey. They were also a bit weird like the salmon avocado was just avocado on the inside, with 1 layer of salmon on top. They all in general were pretty small, and the scorpion roll was a whopping $19 for a lot of rice and sauce. The service was fine, and the general manager was courteous! The place was pretty empty for lunchtime on a Friday. read more

Wok n Fire - Salmon Avocado, Negihama (Yellowtail) Roll, Scorpion - Asian Fusion Near Me - Burr Ridge, Illinois

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This was not a great meal. Service wasn't bad but food was not good. Save your money and go order some Chinese take out from a mom and pop shop to get better food The lettuce wrap had an odd smell, the dip was extremely thick and sweet which was the same sauce used for the yakitori. Definitely one of the worse meals I've had, the lettuce wrap should be avoided. The sushi wasn't bad, was it great - no, but it wasn't awful. The beef yakitori was fine, sauce was so strong tasting , takes it away from the beef. read more

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Food wasn't bad but the service was terrible. The place was basically empty and it took 15-20 min for drinks. Then they never cleared any of the glasses so the table was covered read more

Get some pretty good Asian fusion. It unfortunately happens to also be pretty expensive Asian fusion, damn it. Wok N Fire is a pretty popular place with a couple of locations, this one in Burr Ridge. Could be busy or pretty slow depending on when one goes. The better times are at happy hour so you can save. Came here for a meeting and eating. It was very nice that I didn't have to pay all of it. This was especially good for this. Hell of expensive. That was only for just an entree. Forget cocktails. The food is good but not that good though. Has mostly Asian fusion. I had the Kung Pao Tofu. This is stir fried in a wok. It's $17 for crying out loud. This has bean sprouts, carrots, chili peppers, peanuts, red peppers, scallions, and water chestnuts in a spicy brown garlic sauce. It comes with a choice of lo mein or rice. There's a lot in it but not that much of it as in the portion is pretty small. At least compared to the cost. This sadly is typical of most menu prices. Best to come at the happy hour. It's a little cheaper but not much. There's a few cheaper cocktails and appetizers but not that much saving. read more

Wok n Fire - Kung Pao Tofu - Asian Fusion Near Me - Burr Ridge, Illinois

Horrible!!! My daughters went for dinner and the stickers were still on there vegetables in the soup. There Manager Ken didn't think it was big deal and took advantage of a 16 and 11 year old. After I called him When they got home he said he handled it fine and it's not a big deal. What a Joke! Not only is the food quality horrible but the manager is a disgrace and takes advantage of young girls. read more

Wok n Fire - Food with sticker on it - Asian Fusion Near Me - Burr Ridge, Illinois

We had a great time at Woknfire today. Our server was Carlos and he was great, he was kind, patient, very friendly and welcoming. The sushi was very good even though it took some time to get it was worth it. read more

Went to Wok N Fire Burr Ridge for the very first time since the pandemic with my girlfriends whom I haven't seen in 2 years. We were all very excited. But unfortunately...it was a super busy night and maybe understaffed....so we didn't get to eat anything. We were there from 5:30pm to 7:30pm and we only had a chance to order our dirty martinis and Las Vegas roll with pan seared dumplings. That's all I get to eat. 2 pieces of Las Vegas roll and 1 dumpling. I was starving so after 2 hours and still no sign of our waiter....again....I understand the short staffed issue but I will not go back again and would not recommend. With 6 dirty martinis and 1 roll of Las Vegas and 1 order of dumplings...it was $125.....and we had to go somewhere else for dinner......it was not the best experience and not friendly on our wallet. Very disappointed. Update: Owner asked me to email them which I did and never heard back from them. Therefore, I took another star off so now it is only worth 1 star. I tell everyone this story and we all get a good laugh out of this experience. Oh well. Good bye Wok n Fire forever read more

Wok n Fire - Asian Fusion Near Me - Burr Ridge, Illinois

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Great service by the bartender named Carlos! He makes custom drinks, very personable! Food was great! Mongolian beef and sushi was tasty. We will be coming back! read more

Wok n Fire - Asian Fusion Near Me - Burr Ridge, Illinois

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Where do I start? Our Calamari app was cold and rubbery, my kids chicken tenders were dry and the waiter forgot to bring me my entree until everyone else was done eating at our table, and then they got my order wrong...ugh! I let the waiter know, but I didn't want to send back at that point because I didn't want everyone to have to wait any longer since they were already finished with their meal. In addition, when I tried to use a $10 off coupon, they refused to honor it. It was an older coupon, but it didn't have any expiration on it and the name and address on the coupon clearly says it was for Wok N Fire Burr Ridge. They acknowledged it was real, but still refused to honor it. After a disaster of a dining experience, you would think they would want to let us use a little $10 off coupon, but they refused without a valid reason, other than saying the coupon was outdated, even though there was no expiration present. Given the restaurant was already empty on a Friday night (clearly a struggling business) I asked the manager if it was worth losing us as a customer over this? She refused to answer and walked away....hence this bad review. My family will NEVER dine at this horrible restaurant ever again and would strongly advise against anyone dining there as well. Their food was overpriced for the very little portion sizes they gave. I wouldn't doubt if this restaurant closes it's doors for good sometime soon as no one goes there anyway...Good riddance to a poorly run restaurant! read more

First time here. Upon entering, we were approached by one of the least warm/friendly hostesses I've come across. Either she was having a bad day or she had no business being a hostess. She spoke to us like a drill sergeant. Marsha, please check yourself. The server, Vee, was a lot nicer. She noticed I was having problems scanning the QR code to see the menu so she asked us if we preferred physical menus (the hostess did not give us a choice). Vee was friendly and attentive. The food was mediocre at best and was overpriced. My hubbie ordered Mongolian beef. It cost $15 PLUS $5 extra for the beef. For a $20 lunch entree you would think it would be spectaculatar... The Mongolian flavor was very good but the rice was extremely hard and uneditable. We asked for another bowl but it was just as bad. I ordered the pad see ew with chicken ($17). The noodles and flavor were good but the Chinese broccoli stems were undercooked and overly bitter. Tip for owners: An Asian restaurant MUST serve decent white steamed rice. Come on now... SMH. The decor was very nice (see pix). But sad to say, there was food on the floor. So points off for cleanliness too. We were quite disappointed with our visit. We should have gone to Cooper's Hawk a few doors down. We probably would have spent the same amount. SMH. read more

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Worst service ever! Placed an online order and when I went in to pick it up, I was told the sushi chef hadn't come in and did I want to wait to see if he shows up. Really!! I asked them to cancel the order and the hostess looked panicked and walked away. She was gone for a while and came back and said she could take my phone number and someone would call me. I asked for a manager and she said they didn't have one. I asked who was in charge and she said no one. Obviously a lie. read more

My friend and I had an excellent experience here! The servers were friendly, courteous, and accommodating. The restaurant was beautifully lit and included some nice decor. The food and drinks were also excellent, and the turnaround time was quick. Plentiful options for sushi or stir fry. We went with the stir fry! I ordered the sweet and spicy steak and a dirty martini. The steak itself was delicious, well seasoned, and crispy. My friend enjoyed her kung pao steak and apple martini. One specific server, a gentleman, was very kind, funny, and charismatic. He told us jokes periodically throughout the evening. I can't wait for our next dinner here! It was truly a great night out! I would recommend it. read more

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This place is so understaffed it's unreal. I literally waited 10min before a waitress even came to talk to me. I had an online pick up. Which the wait staff did everything in their power to bring to the front. After 20min I just abandon it. What was the point. I will never come back to this place again. read more

Food is great and the service is great as well. I be there a couple times and I had the same server name Carlos and he has been really great and makes really good drinks I specially love the martinis and the Mojito he made for me. I love the place is clean and nice color and great music on Friday and Saturday. read more

The place is hip and modern. The restaurant is in a fun shopping mall plaza. The sushi we ordered here were not good - at least not to our liking. My husband and I are big sushi eaters and we were not satisfied with each sushi order we had. The sushi may be catered toward more non-sushi eaters. Service was decent. read more

A few of my team members and myself came to "Happy Hour". We have been planning it for 3 weeks. Nice specials. Nice prices. The culture of the place is very inviting. But realistically speaking, we were disappointed at much. I have never been to a Wok N Fire. This establishment is behind our new office building. We have been there since September of 2019. New Adventures right!!?? The happy hour drinks are filled with sweet and sour, and plenty of sugar. Hardly any booze. When you think happy hour, you think sweet prices, sweet bites and KEEP THE DRINKS COMING!!!! Well,we all had 1 drink. BOOOOOOOOO!!!! The sushi was brought out. The server asks, did you want chop sticks Arent they a part of the sushi experience !!?????? Wow. No serving cup for soy sauce. What is the basic things you need for sushi?? Chop sticks Soy Wasabi Option of pickled ginger I felt like it was a joke..lol They brought all of the separate rolls on one plate(irritated) I had the Spider Roll. My friend had shrimp tempura that she had an allergic reaction to. Smh And my other coworker hadn't eaten such before.... there is still sushi on the plate as I type. ‍ Sorry guys, I am gonna have to give this place 2 stars. If you desire GOOD SUSHI, and you are in the neighborhood-I would choose Dao. They are a block or 2 over from here in Burr Ridge. AND they have strong drinks for happy hour. Because after a hard,long week of work- everyone deserves a stiff drink and quality sushi that isnt just OK. read more

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Just visited for the first time and it was absolutely delicious, with many options to choose from. Had the chicken dumplings and the Vietnamese Pho. The Pho was better than Le Colonial in the city. Our server was Carlos, very, very attentive and extremely pleasant. Will definitely be visiting again soon! read more

We really liked this place. Had two pad thais and my daughter got the grilled cheese sandwich (we really appreciated the fact that they had a kids menu) The pad thai was much superior compared to any pad thai I usually get. It was not overly sweet, had the right amount of spice. The service was quick and efficient. The ambiance was amazing. Overall it's great value for money for a pretty upscale restaurant. read more

I ordered delivery and ordered pad thai with chicken, no egg. Although close to my house, I have been unable to drive. UberEats was great with delivery. The dish was very hot. However, so oversauced it was inedible. I tried to drain all the liquid. Extremely sweet. Sorry, this was my first time eating here. I do not think I will return. It was $30 with taxes, service charge and tip. I'm learning my lesson. read more

Service was incredibly slow. Not the servers fault seeing they only had 2 for the whole restaurant. The food is low end & over priced. The restaurant itself is nice inside, but I'll never go back. Walk across the street to Hampton Social you won't regret it read more

How does this place stay open? Looks like two or three servers tops. Lots of empty tables. The walls have damage. Need new spackle and paint. Food is actually very good. Service is slow. read more

Unfortunately I could not leave 0 stars. I made reservations for Valentine's Day for 7:30. The restaurant overbooked. as soon as I walk into the store, there were about 30 people standing there waiting to be seated. They probably had good food but could not have it. read more

Great food, great service!! The owner came to our table and shared his favorite wine and made food recommendations for our next visit. This was my fourth visit and I'm going back!! read more

Experience was fantastic. In town for business and wanted a local establishment. Wok n Fire was great choice. Both the entree and appetizer were exceptional. Service was timely and not rushed. The GM stopped and we talked about the restaurants for a while. Anytime you are in the Burr Ridge area of Chicago stop by and enjoy a great time. Crispy Lar Nar Noodles and Maki Rolls were my selections. Exceptional is how I would describe both. read more

Wok n Fire - Shrimp with Crispy Lar Nar Noodles - Asian Fusion Near Me - Burr Ridge, Illinois

Used to love this place. But it's gone more than downhill. 1. No paper menus really not a big deal to me I'm 29 I can handle but when I'm ask what drink I want and I'm trying to navigate back to the drink menu and the waitress asks if she should come back.... Just no. I'm navigating the menu you provided me. 2. The manager has his "office" set up next to the bar in a decent high top... sir do you have no office? 3. We waited an hour for food in an empty restaurant because there's too many takeout orders. We were seated right next to the takeout shelf. There was one order. 4. I get if you're a manager of a restaurant and you forget your laptop where you were working but please for the love of god remove your hoodie and backpack from the table. It's tacky 5. Why are there tvs playing 9 figure life on a loop/why are there even tvs? Again tacky. Honestly tacky might not even be the word. Wait staff was more than wonderfu! management could use a makeover... clearly read more

Wok n Fire - Managers office. In the front when no one's in the back - Asian Fusion Near Me - Burr Ridge, Illinois

Ambiance was awesome. Loved the building. Sadly the food had zero taste. Honestly it tasted like microwave stir fry Decent service Sushi roll Had no taste. Drink was good. Would not recommend other than the location to where we were located. Disappointing. read more

Ordered from this joint as they had the only Pho around for delivery. As I was immediately skeptical based upon the menu offering, I should have listened to my inner voice. I ordered both the Beef and the Chicken Pho. While the menu says the Beef Pho is made w/ Flank Steak, I wouldn't be surprised if it actually turned out to be heart, liver, tongue or other organs...besides, when's the last time you've seen Flank Steak served in large clumps??? To make things worse, they came delivered to me with the noodles already in the broth, therefore, mushy. Yuck! And did I mention SALT? Also, please notice the containers are not only not filled all the way up, but, one has quite a bit less than the others. No matter my cravings for Pho, I'll never dine here again, regardless what the offerings are. read more

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Some Vegan and Flexitarian items. I went here after the Burr Ridge Party in the Greens event across the block. Friendly staff and very patient management. read more

food tastes great. calamari is crunchy, sushi tastes jus right. our server tracy is very attentive we have the outside setting and it was very relaxing. restaurant not so crowded maybe it's Wednesday night. overall it was a great dining experience. read more

Wok n Fire - Wok ' N Roll - Asian Fusion Near Me - Burr Ridge, Illinois

it's been 2days now still waiting for a manger to call me in regards to the raw uncooked food I was given. The owner Mark response on Google reviews & gives his email just to not respond back to resolve the issue of his restaurant. I honestly feel my RACE has a lot to do with the type of treatment I'm given. This restaurant could care less about the type of food they serve you! My money is good enough to spend but I can't get fully cooked food. horrible experience I HIGHLY do not recommend this place at all Burr ridge owner is Prejudice! read more

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I was greeted with a friendly hello as soon as I entered. Seated right away. The staff was all courteous and kept busy cleaning and checking on patrons. They offer a happy hour menu and a large variety of food. The overall ambience was nice. It was a bit loud given the conversation and music but not unbearable My meal came out quickly and looked wonderful. The description on the menu fit perfectly what me taste buds experienced read more

Food, service, and ambiance were fabulous! Cost was very reasonable, a lot of food. Highly recommend this place. We are from out of town and will be stopping by for takeout every time we are by here! read more

We did the date night sushi class and this was by far one of the funnest date nights ever! The hospitality was outstanding and the food was top notch. Anyone looking for a great place to dine , look no further! Will certainly be coming back since it's pretty local to us! Mark was there for the entire class and it's clear he's passionate about this business and he is VERY knowledgeable! Thank you for making my spouses birthday special :) read more

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this is our first visit at wok'n fire the ambience is amazing decor lively upbeat music super friendly staff we ordered sushi lunch, chicken wings w/salad ,shrimp w/ noodles. chicken kung pao, lemon zest cake hot tea our favorites were the wings /salad and shrimp w/ noodles and beautiful finish with lemon zest cake our waitress venicia extremely attentive professionally polite we will definitely ask for her when we return to this great ambience and food establishment read more

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Service was good. Food was awful. The sushi tastes really bad compared to Dao which is 1 block away. Save yourself a disappointing trip here and go to Dao. The steak and chicken with brown rice was horrible. The sauce on it was atrocious . Hair in my food as well. read more

Wok 'N Fire is a beautiful upscale restaurant, this particular location is in Burr Ridge,IL. The restaurant is a Pan-Asian chain that has several other locations in Illinois. The other locations are located in St.Charles, South Barrington, and Wheaton. Personally I have only been to the Burr Ridge, Wok 'N Fire. This location is gorgeous inside and out and has plenty of FREE parking outside. When you first walk in to Wok 'N Fire you will notice the gorgeous decor. This is a great place for a romantic date or special event. The hostess and servers are always pleasant and extremely helpful. If you have any questions or concerns they will help you to the best of their ability. I have had several different dishes here including dessert and you can taste the quality. The sushi isn't the absolute best I've ever had but if your craving sushi and your nearby, why not!? They have a full bar for your drinking pleasure, if you've never had plum wine before I suggest you try it, It's sweet and delicious. The mochi ice cream is pretty good, you must try the chocolate, if you have a craving for something sweet. Overall this is a beautiful restaurant with an even more amazing decor and free parking. You can't go wrong here, there has to be something for everyone! read more

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I had the opportunity to dine in at Happy Hour Today at the Burr Ridge location. Give this place a try , food was excellent and so was the service. The servers helped with options in the menu Must try garlic edamame! Perfect The sushi roll was tasty with just enough ginger on the side The lettuce wraps were a great portion to share . The filet burger was , well as good as a filet. Ready to make plans to go back. The manager Joe was on top of service as well as the servers. Rita - Chinatown , Chgo IL read more