With an easy to remember name, Chicago Dumpling in a suburb of Chicago, serves up a variety of Japanese and Chinese inspired foods, in a fast food type set-up in a strip mall with plenty of parking. Before dropping us off at the airport, my wife's aunt treated us (my wife, her mom, and me) to lunch. I got to choose the place, and the experience ended up being really great. Even though it looks like you are supposed to stand in line to order and pay, the restaurant also supports a typical dine-in experience. It's an open kitchen, with seating on the side. Once we were seated, we were given menus and a tablet to place our order, but our server stayed around to explain that she would be back to help us place the order. She was the only front of house working, and she was friendly and efficient, constantly going back and forth to service to-go order taking and dine-in. The one page menu has two parts: a Chinese part and a Japanese part, and had items that we call could eat. Once we placed our order, the items came out in the following order, after being made to order. Karaage ($6.95) - five pieces of all white meat chicken, freshly deep fried. Everyone liked it, though I wish the coating was crispier. Tonkotsu Ramen ($15.95) - My wife's aunt and I got this. We both agreed the broth should have been served a lot hotter, but it was flavorful. I was especially impressed with the Chashu pork, two thin but generous pieces, nicely crisped first before serving. Edamame ($6.50) - my wife's go-to when at a Japanese restaurant. Chicken Shoyu Ramen ($15.95) - Got one for my wife's mom, and then ordered another for carry-out. One has the choice of thick noodles (classic ramen), or thin, or rice noodles. Pork and Crab Meat Xiao Long Bao ($13.99 for 12 pieces) - one can ask for it prepared steamed or pan-fried. It's great value since it is machine made and guessing prepared from frozen. It's more meat than broth in the filling, and the taste and mouthfeel was OK. But I was impressed that it was offered here at all. Would get it pan fried next time. Scallion Pancakes ($6.50) - served last, this was outstanding. Very thin and crispy. Just wish it had been served first so we could all enjoy...most of us were full by the time it came out. We paid at the end through our server. My wife's aunt really liked the 'Chicago Dumpling' t-shirt that our server was wearing, and wanted one for herself. Our server did mention that they do sell it for $30, but were out of them at the moment. We were given take-home containers to self-pack, and was warmly thanked by everyone before we left. Good value food in a comfortable setting with excellent service: that's what I will remember about Chicago Dumpling. read more

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I've been a frequent customer here since they opened. On today's visit, I presented this $5 off $35 coupon (see photo). The waitress told us that we needed to create an account and could only use the coupon on a future visit. I offered to create an account on the spot and she said no. There was a bit more back and forth, but in the end if that is the restaurant's policy, I understand. However, it would have been helpful if that requirement were written on the coupon. What was disappointing was the way the waitress handled the situation. She was unnecessarily rude and dismissive when explaining it. I also felt uncomfortable when she stood over us and watched while we were using the payment tablet including the screen where we selected the tip amount. Despite the bubble waffle machine being perpetually broken, I've been a regular customer because of the convenient location and would like to continue coming here, but this particular experience left a bad impression. I hope management can address the customer-service issue with this particular staff member. read more

Ordered carry out. They called to say they were out of pork for the shrimp/pork/leek dumplings and they would make "seafood" ones. Fine. Well, what they actually meant was they would make the pork and shrimp without the pork so I got dumplings that were literally 1/3 filled, no leeks just some onion shavings. Most of them had a single tiny shrimp in them, that's all. I'm appalled they would serve us that, probably because it was close to closing and they wouldn't be open to deal with me once I got home and realized what they did. I love dumplings and live close by, I would've been a regular customer, but those cheap mfs lost out on that. If you didn't want to completely fill the dumplings with "seafood" then just refund that part of my order. Simple enough? Beware if you order from here. read more

Had lunch here over a long weekend. Ordered soup dumplings, pork and cabbage dumplings, and the scallion pancake. One of the dumpling orders came out steamed instead of pan-fried and the staff were quick to fix that and a manager even came out after to check in on us. All the food was delicious and the place was bright and clean. I would go back for the dumplings and to try other things on the menu. read more

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Amazing! Will definitely come back for more and more... need to try about 70% of the menu still and will soon. Great, tasty food and service. Restaurant decor could use a bit more of something, I don't like crazy but this was just too plain. But if that means they keep serving food like they do, forget the decor lol read more

Chicago dumpling - Tonkotsu Ramen and Beef/onion dumplings or dim sum - Ramen Near Me - Western Springs, Illinois

Nice restaurant. Plenty of seating to or dining in. The service was nice the guy was kind, professional, and quick. I love dumplings so I was excited to try this spot. I started with a strawberry & red guava jasmine tea with lychee boba. I did the less sugar option of 30%. This was perfect as it wasn't sweet not bitter. I choose kaggage chicken which is really good here. Smaller bites than I've had in other restaurants but solid flavor and crisp. 1) Beef and onion dumpling- good. I liked the flavor and was happy they had a beef option. 2) chicken and cabbage dumpling was so good 3) Xiao long bao chicken soup dumpling... Pefrect pan fried bottom and really good flavor. I got the egg waffle with chocolate. It was nice and warm with chocolate filling in each waffle bubble. Great dessert feel. I would return to this place. It's dumpling heaven. read more

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This is an excellent addition to the western suburbs and it's less than 15 minutes away from our home! We recently had a family lunch on a Sunday at 11 am with 10 adults and four children. We ordered and shared the following: 1) Hong Kong Style milk tea with boba 2) Brown sugar milk tea with boba 3) Scallion pancakes 4) Agedashi tofu* 5) Vegetable spring roll 6) Pork and crab meat xiao long bao (pan seared)* 7) Pork xiao long bao (steamed)* 8) Pork and leek soup dumpling 9) Zucchini glass noodle and wood ear mushroom dumpling* 10) Tofu and wood ear mushroom dumpling* 11) Shrimp and chive dumpling* 12) Seafood rice noodle Considering our party size, we ordered and tried several items. The ones with the asterisk are some of our favorites and we would reorder when we return. The Hong Kong milk tea was freshly brewed during our meal so it took a bit of wait. I think the brew could have been a bit stronger though. The scallion pancakes, xiao long bao and dumplings are made from scratch so there will be a reasonable wait for them to be prepared and served. For the most part, everything was brought out in an efficient manner and we did not think there was a long wait time between items. Orders are placed on individual tablets at each table. Our group was large and some people arrived later. So we ended up placing a drink order before their arrival and then ordering food after their arrival. We did not encounter any issues with the separate orders. Service was attentive and friendly. We dined in for over two hours and we did not feel rushed. read more

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I went on a slow night. I saw only one dine-in customer by the window. It's my first time here, gotta try the ramen and dumplings, I said. I ordered Tonkotsu Ramen and Chicken Dumplings. The ramen was served probably about 15 mins. It's a mediocre ramen, nothing special. The chicken dumplings??? Not served! Been waiting for it, the server would not even say the status of my order. I finished ramen, been sitting there for long time and still no dumplings. Oh well! I had to cancel the order, no reason to sit there and wait. You know what I mean? I wish their server is attentive enough to give status of the order if it is taking long to prepare. read more

Chicago dumpling - Tonkotsu Ramen - Ramen Near Me - Western Springs, Illinois

Chicken karage is a must, so crispy, and juicy!! Soup dumplings are also really good, got the pork ones. Love that it comes in 12 definitely worth the price. The brown sugar walnut bao buns are also addicting. J definitely recommend trying this place everything was good. It is also super convenient that you order off an an ipad which i love. Can order as much as I want without bothering workers too much. read more

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Took 40 min for an in-person order I entered on the touch screen. Order was incorrect and I didn't have the patience to wait longer for them to fix it. Was eager to try this place, but the poor service left a bad taste in my mouth (pun intended). Will stick with Katy's Dumplings in Westmont instead. read more

Chicago dumpling - A typo - Ramen Near Me - Western Springs, Illinois

It was great! Although I wish there was a better way to order dumplings, I know they're traditional style but $15 is just too much and plus I'm not hungry enough for 12 dumplings read more

The dumplings were fresh... loved the beef and onion dumplings Drinks were flavorful and cups are cool.... read more

Got the spicy pork Tonkotsu ramen with light spice. Spice was too light, next time I will get medium. I told the young man working to make it so I can eat it comfortably. Don't have many ramen experiences to compare it to, but it was fun. Spring rolls were incredible. read more

Chicago dumpling - Pork Tonkotsu - Ramen Near Me - Western Springs, Illinois

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The service is AMAZING!!! The staff is super nice and patient, and brings the food to you even when you get takeout. The food is delicious and I live their lunch combos that are affordable and allows you to get both a drink and entree. I LOVEEEEE how the restaurant is decorated. Their decorations creates a pleasant environment to be in, and you can tell they worked hard and put in a lot of effort even with the small details! I also enjoy the mix of western and Chinese music they have at a respectable low volume. Chicago Dumplings is one of my favorite study places, and great to go with friends and family or by yo read more

A new modern ramen place in WS! The food was good and the space was nice with a modern decor style. We did take out, ordering was easy. The tofu bun - was just meh The ramen was delish wish it had more veggies read more

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Went for the first time a week or so ago with friends after work to try their dumplings. Weren't disappointed. The gluten free noodle option was enjoyed by my girls. Went back again since. Fine in option available and was comfortable. read more

We tried them while they were switching names.....I hope the new menu is better than the old one, dishwater soup is not my fav!

Ordered carry out shortly after they opened. Pork dumplings and the scallion pancake. Ready in 15 minutes and were still warm when I got home. Very tasty dumplings with a thin wrapper and the scallion pancake was delicious. My new favorite Asian restaurant in the area! read more

Service was great! Beef and celery dumplings were delicious! We also enjoyed their boba milk teas. Will be back for sure.

Great service, the sparkling boba drinks were amazing! We tried the strawberry and mango. Love that you can customize the sugar they add to the drink especially for our kids. The fresh fruit in the drinks were so refreshing and definitely worth the price. We also tried the dumplings and Ramen and my kids were ecstatic with their dinner. read more

We ordered take out on a Friday night. It was easy to order using the touch screen at the restaurant and our food took 10-15 minutes which was great. We ordered 2 ramen bowls and an appetizer of crab rangoon. We went straight home (2 minutes drive) and by the time we got home, the ramen was almost cold. Also, the menu said an order of crab rangoon was 5 pieces, but we only got 4 (they were good). I've had much better ramen and wont return, especially for the price. read more

Very good dumpling place! The dumplings tasted fresh. The soup dumplings were the best! Also absolutely loved the mousse cakes. Service was great! read more

This is the best ramen we've had in the area! I got the spicy miso and my husband got spicy tonkotsu. We saw several people getting take out, but the interior was lovely to sit and eat in. Very clean! Quick service. Generous portions. read more

Chicago dumpling - Spicy tonkotsu and spicy miso ramen - Ramen Near Me - Western Springs, Illinois

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Ramen was great, dumplings WERE delicious, there was someone handmaking it in the kitchen and we can see her. Even though it was busy, but the server was stayed attentive and made sure every customer was looked after. read more

Amazing! I don't eat meat and they have a tofu version that was incredible! Our son and my husband loved their pork based ramen! Portions were great and ratio of what is in the receipes were perfect! Delicious! Western Springs is lucky to have you! We will be back! read more

Took my husband, daughter and granddaughter to celebrate a successful swim season following a meet at nearby Lyons Twp high school. This was my second time to eat there and ithis time was fantastic ! The multiple items we ordered were well paced making it possible to enjoy a leisurely late afternoon lunch. The food we chose to try was delicious and well explained by the staff. read more

Support local. We go here after my 4 year old swim class. He loves the ramen and for the area we have zero complaints. Are there better far away yes but can't beat the proximity. read more

Fantastic Ramen (not too rich or salty) and dumplings - everything from scratch. Nice people - we will be back

Grabbed carry out around 12:32pm spicy tonkotsu which was very underwhelming broth felt watered down, noodles basic, and chashu dry and over cooked definitely better options else where. read more

The food is amazing and so is the service. The workers are so nice and the vibe is amazing like the dumplings and everything else is amazing. read more

Overall pretty decent ramen. We had a tonkatsu ramen and miso pork ramen. Noodles were done well with a little bit of chew. The pork was ok - flavor was good but texture a bit tougher than other tonkatsu ramen I've had. Broth was ok, not as deeply pork flavored and silky as Santouka but still a nice flavor. The chicken karage was good as was the takoyaki (octopus) - both better than average. Restaurant was nice and clean, counter service was attentive. Price was about average. Pretty decent if you are looking for a quick, straight forward ramen place! read more

The BEST dumplings ever. Great menu. Impeccable place. Great ambiance. Excellent service, attentive, super friendly.

This place had great service I had a very great experience. I would recommend coming to this great local restaurant. The food tasted great and the staff was so kind. read more

I love the ramen there, and the place was cozy, the service was really nice and checking on us if we needed help, I would recommand going there as dating or maybe bring your family for a dinner or lunch. read more

I would definitely come back! I got the spicy miso ramen and the flavor was amazing. Not too spicy like some places. Paying took a little longer but overall really good customer service. Quiet little place looked empty but made for a relaxing dinner. read more

Shark Ramen, LFG! You no longer have to travel far to have great tasting ramen! I had the Tonkotsu ramen and loved it! I will be back as the food is great and the location is close! read more

Great ramen, rice dishes, and they have offerings for kids! Take out order was ready fast and food was fresh. Will definitely be back.

it was very good I got the chicken broth and rose boba are both very good I will return