I always come here for oil changes. They do a great job sometimes they forget to put the washer…read morewindshield fluid in, but the main reason I go for the oil change and they get it right every time.

Worst tire experience ever. First and last time trying them. Appointment said it would take an hour…read morebut end up taking 2 hours. They replaced the wrong tires and rotated after I told them not to and signed off on it. They had to correct it but there was no evidence that they changed anything.

Called to check if a part was in stock. Was told no. Came in right after and they had it. Got wrong…read moreinfo over the phone.

Absolutely the rudest employees I've ever seen at an autozone, they were being just downright mean…read moreto other customers as well acting like we don't know what we're looking for when I had to repeat the part number 4 times just for this dumb manager to type it in right, it was literally 2 letters and 3 numbers and she acted like I was stupid cause she couldn't remember 5 numbers and letters in concession. Then the guy right next to me was told to "finish his sentence" like a child because the dumb girl at the counter didn't know what part he was looking for even though he very clearly explained it and she misunderstood. There's more competent employees at a McDonald's on Cleveland avenue than this store.

They were able to quickly change my windshield wipers after purchase. Would definitely come backread more

Great customer service as you would expect from any O'Reilly Auto Parts!! I pulled in from out of…read moretown, and I needed my battery replaced. I started to have some battery issue towards the end of my trip from Texas to Pennsylvania. Then, on my way from Pennsylvania to Ohio, it became more apparent that I would probably need to replace it very soon. When I arrived my destination in Ohio, looked this store up on Yelp and called them. Arland took the call, and he guided me thru with what I would need for my vehicle. I headed over to the store as soon as I could hoping my car would start. Fortunately, it did. When I arrived, there were a few customers already waiting in line, and Arland took care of me right away. He was very helpful, and offered to help me install the battery in the car when I asked if I could borrow some tools to take my old one out. The old one came out, and the new one got put in. Car fired up right away without any hesitation. Yay!! Thanks O'Reilly. Military discount of 10% is always appreciated!

The manager helped me with a new battery, and then installed the battery for me. Answered my…read morequestions and was very professional.

My 12V battery died in my Prius so I called them to make sure they would replace it before I had my…read morecar towed there. I spoke with them 3 times and was assured they would replace it and what time I needed to be there to get it done. Arrived with the tow truck to find that they didn't have the battery in stock. He said they would order it and it would be there at 715 the next morning and I could come any time to have it replaced. Called 3 times the next morning before finally hearing at 1p that the delivery had arrived. I took an Uber to the store only to be told that they don't replace batteries in a Prius. So now I'm sitting in the parking lot waiting for roadside assistance. There's a Napa right down the street. 2 stars because the guy who was here last night was ready to replace it when I got here 15 minutes before close even tho that's the same guy who didn't check if they had the battery in stock when i called.

Great customer service. Keith was very friendly and went out of his way to help me. Thanks!!!read more

bought two cans of cermac paint and it should dry with in 15 minutes, two days later the paint…read moreis still running off. tried to return them and who ever was the person their, told me he had no way he could with out the store manager, why would you leave a store that no one in charge of to help customers, I hope this is not a advance new policy, are family had ran these stores for years and that would never happened. we would have been fired . This store needs a real shake up. or close the store.

Quentin was awesome!!! My car's second battery died and he stayed and helped me get it out of my…read morejeep and replace both of my batteries after close. The second battery was buried so deep it was very hard to get too but he stayed and was willing to help me anyway. Cannot talk any higher about him, he was awesome! I will come back!

Quiton was helpful, knowledgeable, and went above and beyond! Thank you for the great service. I…read morewill be a loyal customer to the Hilliard Advance Auto Parts!

These are my go to guys. They are always happy to help me…read morewith all my needs. They offer many selection when available. They are always willing to give suggestions when asked. I even like the old grumpy guy at the end. He reminds me of my dad. Will Always be back.

I am 63 years old. Went in for a key fob battery. They are over there. OK, some kid took apart…read more Batteries are over there. Help me please. Never again! ​

Andrew and the rest of the team made the process really easy! Answered all my questions and got me…read moreinto the car I wanted! Definitely recommend working with Acura Columbus.

Came here just to look at a car. Left owning a car. The dealership is located right off the…read moreroundabout. Their lot is pretty tight so be careful entering and parking. However they have LOTS to select from and also have an overflow lot down the road so there is more to choose from than what is on the lot. If you dont see what u came looking for, just ask! Our salesperson was Leul. Highly recommend him. Well spoken, honest, very helpful. Felt our deal was fair. I would buy another car from this place for sure

Would like to express my complete satisfaction for the automobile upholstery work that the staff at…read moreTritex completed on my vehicle. Justin Hahn, Vice President inspected the work needed to be done and provided an estimate and schedule for work to be done. Office Manager, Tyler Mitchell communicated to me that the project would take longer than anticipated. When I picked up the car the work was exceptional and Tritex was excellent in honoring their estimate. I strongly recommend to any car enthusiast who needs upholstery work for their prized vehicle to contact Tritex. Joe B.

These guys reupholster the booths in the restaurant I run. Their work is always quality and timely…read more They are super personable too! During the coronavirus outbreak, when the restaurant was carry out only, I had to pause a repair I had scheduled with them as the restaurant wasnt busy enough to support repairs/maintenance. They completed the work without charge as an act of solidarity. Even before this, I thought they had great work, but it's awesome to know there are some really good people behind the curtain! Thanks guys!

I went to advance auto parts and dropped off some used oil. They were helpful and even let me use a…read morecart that they had in the store. I didn't buy a thing there and everyone treated me well. I asked the girl who helped me if they had a tip jar and she said no, don't worry about it, I'm an old guy and you don't find this kind of courtesy much anymore. When I do need some auto parts, I am sure to go there!

Stopped by to pick up some cleaning supplies for my car. Was promptly greeted when I walked in and…read moreasked if I needed any help. Told the employee what I needed and walked me to the car cleaning section. A much more pleasant trip to this Advance Auto Parts this time around.