John L. Is the man! Changed my lights for me in the rain and was super professional and polite the…read moreentire time.

The manager helped me with a new battery, and then installed the battery for me. Answered my…read morequestions and was very professional.

Great customer service as you would expect from any O'Reilly Auto Parts!! I pulled in from out of…read moretown, and I needed my battery replaced. I started to have some battery issue towards the end of my trip from Texas to Pennsylvania. Then, on my way from Pennsylvania to Ohio, it became more apparent that I would probably need to replace it very soon. When I arrived my destination in Ohio, looked this store up on Yelp and called them. Arland took the call, and he guided me thru with what I would need for my vehicle. I headed over to the store as soon as I could hoping my car would start. Fortunately, it did. When I arrived, there were a few customers already waiting in line, and Arland took care of me right away. He was very helpful, and offered to help me install the battery in the car when I asked if I could borrow some tools to take my old one out. The old one came out, and the new one got put in. Car fired up right away without any hesitation. Yay!! Thanks O'Reilly. Military discount of 10% is always appreciated!

They were able to quickly change my windshield wipers after purchase. Would definitely come backread more

Maybe I went in with different expectations with "The Napa Know How" and all!...however when I did…read morewalk in getting help from an associate was painful. I brought my car manual in with me and thought they'd certainly be able to help me from there. He offered very little advise in helping me make the proper fuse selection for my vehicle and had to google it myself. Long and short, Autozone is literally across the street and they'll come out to the car and offer as much help as possible. Not sure what made me change my mind on giving Napa a try this time, but certainly never again!

Fantastic service today from Andrew and Tony figuring out my brake light fuse/bulb problem!!read more

I know nothing about cars…read more Every time I go to Advance Auto Parts at 2110 Hilliard Rome Road, I am always impressed with the customer service. Each time I go Juan has been the guy behind the counter who helps me with everything. When my headlight burned out he offered to install a bulb that I bought from ANOTHER store (and couldn't figure out how to install it myself). That was when I decided to return to this store every time I needed car service. On my most recent visit I needed a new battery for my key fob, washer fluid, a new wiper blade, and a new gasoline cap (because my check engine light kept coming on for no good reason). Juan went out to my car and checked my check engine light code with a special tool to confirm that the cause was indeed my gas cap. He also replaced the battery in my key fob himself, which requires a screwdriver and some time and care. After I left the store I looked over my receipt and noticed Juan had given me a courtesy discount just to be kind. Totally impressed with the customer service. Fast, helpful, inexpensive. No complaints.

Staff is unhelpful and doesn't perform services company claims to provide. If the company claims to…read moretest batteries I shouldn't have to show up in the only hour 2 employees happen to be here at the same time to actually get help.

I've been to this Autozone a time or two over the years but last week, they came to my rescue,…read morespecifically Maximillian. Here's how it went down... I went to another location a few miles away to get a new battery. I knew for a while that I needed one but, of course I waited until my car needed jumped to get one. They told me they had what I needed in stock, charged me and everything, only to then tell me they didn't have one. Thank goodness I was smart enough to keep my car running because it would have been just my luck to turn it off and not be able to turn it back on. Thankfully they called up this Grandview location and they had exactly what I needed. I arrived maybe ten minutes later and they were ready and waiting for me with my new battery. Max was quick to offer to put it in for me and I was super thankful. I had no idea Autozone would do this for you, but I'll never forget it. Not only did Max replace the battery, but he gave me some tips for keeping my new one clean. I was in and out of there in no time. While the other Autozone is closer, I'll be bringing my business here from now on.

My girlfriend needed a new car battery and I called in to ask about their free battery testing and…read moreinstallation. Juan answered my call and was very knowledgeable with all my questions! We went in an hour before close and he was able to get it replaced straight away! Juan was incredibly patient with my girlfriend and I, we had asked so many follow up questions because we don't know anything about car batteries/car belts. Highly recommend this location and Juan! I know what a man feel likes now when they walk into a Sephora or ULTA; my girlfriend and I had no idea what to do or expect at a car store. Thank you Juan! Definitely will come back to this location for any car needs. :)

First I should start off by saying, Kenworth is by far the best in the industry. If you're looking…read morefor a semi with bed, dump truck or what have you. My husband and I just bought a dump truck with the help of excellent salesman Mike Ruckman. Warranties are great and we bought for an excellent price. Absolutely love all the extras we were provided (a hat for myself, husband and our children) as well as my husband and I each receiving our own Kenworth jacket! They treated us like family. Bought us dinner and the signing went very smoothly. They have a maintenance shop there as well for warranty / maintenance needs. Big conference room for the signing and they put $100 fuel in our truck for us. My husband and I are now proud owners of a Kenworth Dump truck and we will NEVER go any where else for our business!! Don't worry, you'll be seeing us again in a few years!!! Thank you, Kenworth if Columbus for the awesome service!

When you're due for simple planned maintenance you're out of luck. They will put your service truck…read moredown for days just for engine oil and fuel filter change. DO NOT go here for planned maintenance.

Nice enough gas station. It's clean, modern and everything you'd expect from a gas station…read more However, the car wash at this location DOES NOT WORK properly. If you need a wash, use the other petro station down the street.

Very friendly and helpful cashier. Good selection of snacks and beverages. They've always seemed…read morelike a well run business.

This team was absolutely great! I took my 2018 Jeep Cherokee Overland in to have running boards…read moremounted. Turns out this wasn't an easy feat based on my car, yet they figured it out and with professionalism and terrific customer service delivered within a tight deadline that I was up against. Thank you!!

Larry and Mike were both helpful and patient before and after the purchase and installation of a…read morebrake controller. Nice people and good service at a reasonable price. Thanks!