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Advance Auto Parts

3.1 (14 reviews)
Open • 7:30 am - 9:00 pm

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Ask the Community - Advance Auto Parts

Motomentum - USPS SHIPPING

Motomentum

(39 reviews)

Customer Service that put the Customer First!…read more I wanted to take some time out of my day to write this review of Classic Cycle Parts. I needed a tire does not sound hard to find needed it to be 3 inches wide and 16 inches in diameter found what I liked was the DURO HF308 in this size I ordered said tire and received the wrong size from another company and they basically refused to speak to me even going as far as telling me in an email that talking to a customer is against there policy so i found a new vendor classic cycle parts so I call them ad a conversation about what I needed and wanted and yet there seemed to be some issues the young lady I spoke with to start with said that the model number did not look right so we ordered anyway just in the event that druo changed the model number and she said "if its wrong call me asap and we will see what we can do" tire arrived and it was wrong so I refused the delivery and called classic cycle parts back asap and they told me well we will go ahead and refund you the money and I was told "we will keep an eye out for what you want" here is where the shine started i though oh yeah i wont hear back from them and I won't get my tire to my surprise 5 days later i got a call from Taylor at classic cycle parts " we found your tire" I was in shock not that they found it but that they had taken the 5 days to call i don't know how many warehouses to find this tire and that they had a physical picture of this tire so they sent me the picture to confirm they had it and 5 days after my last wrong tire my correct tire is on its way many times companies make a promise to call you back or find what your looking for and as soon as your off the phone your an after though and never hear back customer service is strong with classic cycle parts I cant say enough good things about how they went the extra mile to help save my project!!!

ordered parts two days ago, got tracking number. when you…read moretrack the tracking number it says label created two days ago. I messaged company twice with no response. I do not recommend ordering from this company.

Advance Auto Parts - autopartssupplies - Updated May 2026

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