After visiting a number of glass stores for a simple glass window replacement, I finally decided on…read morethis one. The team of glass repair and replacement personal are absolutely amazing. Super honest people that did fine work for a fair price. Will be coming back if I ever need any custom glass work again. Ask for Jose. He's the best!

Everything was great. The guys who did the measuring and install were pros, and the final result is…read moreperfect. They did a backsplash for me--tempered glass painted the color I chose. Monique, who does all the scheduling and communications, even fast-tracked it a few days before their usual timeframe to get it done before we left on vacation. Highly recommend.

Great work, done quickly and resolved the draft in my windows. Highly recommended and would hire…read moreagain.

The balance on my one window in my 1890s brownstone in Bedstuy failed and needed replacement. Frank…read morefrom Vila Window showed up on time, did a great job at a fair price -- I would highly recommend Frank. Frank and Vila Window were also very helpful giving guidance on second job related to a hard to find piece related to a failure in my tilt latches (again my windows are very old). Thank you!

We had a break in at my store in Lower Manhattan. Fox Glass came highly recommended from another…read morebusiness owner. From initial call to arrival took less than two hours and total job was complete in an hour. Quick and responsive service!

I haven't been a customer but one of their vans drove by my daughter's pre-school today and the guy…read morein the passenger seat casually tossed his trash out the window.

I was very happy to find this shop and meet Peter today. As my journey through this art-form…read morecontinues I am again inspired by the true craftsperson. He has created beautiful works and was so lovely and helpful for me to speak to. Today I purchased supplies and I am sure I will be back soon for my next project materials.

what a wonderful shop, however not a shop to browse in. Peter is a wealth of knowledge. Parking…read morewas easy, pricing was great, we got everything we wanted and are thinking about taking a class with this master craftsman.

Amazing service , Larry went to my parents house in Brooklyn had a door and 3 windows that needed…read morerepair. He came out on 3 different occasions , gave a quote and then proceeded to get everything done . Took about a day and a half due to needing some drying to get done. Overall great service , fair and reasonable price and the work was impressive... highly recommended.

From the owner: With over 30years industry experience in NYC, the crew at LJN Window Repair repairs windows and…read moredoors with a fast turnaround at an affordable rate. Services Include: -Rot Repair -Glass Repair -Hardware Repair -Insulation Repair -Historic Unit Restoration *Emergency Last Minute Service Available

Horrifyingly awful customer service. Someone is always "out sick." What is going on in this…read moreplace??? I just need some glass.

I'd give this place zero stars if I could. Stay away from…read morethis glass place they have the worst customer service. We paid $2000 yes two thousand dollars for a piece of glass for our dining room table. Guess what? They lost it when they moved twice. Now they are saying that we have to pay an additional $500 for them to replace the glass that THEY lost. We ordered the glass in 2013 after our glass broke on our table. We had it delivered but they couldn't get it into the elevator. They said they couldn't get it up the stairs because they weren't insured. So they kept it for us until we are moving which is now. We have called intermittently since we bought it to confirm they still had it. I cannot believe how rude they are! Any company would apologize and give us a replacement glass dont YOU agree?

Great service and delivery - quality glass and perfect fit - Reasonable price. I needed a big,…read moreround coffee-table top glass cut to replace a broken one. And the owner graciously brought it all the way to my fourth-floor walk-up in the East Village as there was no way I could carry it myself. I am more than grateful. I highly recommend Urban Glass. Will return for future projects.

A craftsman. Excellent work, great attention to detail and very reasonable prices…read more I needed a mirror cut to replace a mirror on a custom bathroom cabinet. I was in and out of Urban Glass & Design in about 20 minutes, with exactly what i needed. Did a great job, friendly service. I can't say enough good things about this guy. Thanks!! I'm planning on getting sone more mirrors & glass shelves done soon, this is where i will go!

Best Job At the Best Price. The work is nothing shy of superior. The quality is unbeatable and the…read moreprice is very very reasonable.

I actually visited this place twice. The first time, the worker said the owner left early so he…read moredoesn't know the prices of the toilets. Only the ones on sale had a price tag. That's why I had to return another day. They have an angry cat in the store that follows you around the store. The hissing is pretty unwelcoming, so they should rethink keeping the cat in such a public space. I was pretty hesitant to move around the store, especially when it blocked the only way forward. They have some toilets on display but only a few Toto. When asked if they had more Toto elsewhere, the staff said they could order online for us and it would be cheaper than getting it from Toto directly. That was tempting but since toilets are for sitting, we really wanted to test them out and see if they're comfortable first. That's the only reason why we ended up getting the toilet at another store that had a bunch of Totos on the floor

Welcoming & knowledgeable customer service. General public friendly. Many of the products are…read morelocal. All things bathroom. Fair pricing. Plus cute cat.