Wow. what a great experience. Immediate response, Will was awesome and was quick, efficient, and…read morepricing was very reasonable. The cables had detached from the roller and he fixed it and tweaked everything that needed attention. i will call and request Will to come out and install a new garage door opener in the near future. Veteran Garage Door has a new forever customer.

This was a wonderful experience. A call to the office this morning led to a visit around noon. The…read morework was completed in just an hour. Joe replaced two springs on our door, nice springs rated for 30,000 cycles. Joe knew exactly what he was doing. First he did the estimate then when I approved, he did the work. He even advised me on how to lubricate the parts. I would definitely call Veteran Garage Door Repair in the future for service. I paid using a credit card.

Reached out to First Responder Garage Door on Saturday morning. By Saturday afternoon, Cody, had…read morereached back out to me and scheduled an appointment to come out on Sunday afternoon to do the work. He changed all the rollers, greased the garage door opener drive chain, then turned his attention to repairing multiple issues that were caused by the people who originally installed the door 6 1/2 years ago. Any issues I have with the door going forward will be handled by First Responder! Top it all off, they threw in a 10% discount for me being a veteran!

Great workers, showed up on time explained everything and cleaned up after. Fixed the problem…read more Will definitely recommend them

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

My garage door spring broke and when the requests were sent out, Robert responded quickly and…read moreanswered all of my questions. He offered the best price and longer spring warranty than the others. He showed up next day, per request, and not only repaired the garage, but went above and beyond providing education and product recommendations. I highly recommend!! If you need your garage fixed, Tx Best Garage & Gate is who you should go with!!

I had a great experience with this garage door repair company. My springs needed to be replaced,…read moreand Robert took care of everything quickly and professionally. He was very respectful, easy to communicate with, and took the time to explain what needed to be done without trying to upsell anything unnecessary. You can tell he takes pride in his work and genuinely cares about his customers. Being a small business, he was also flexible and willing to work with my schedule, which I really appreciated. If you're looking for someone reliable and honest for garage door repairs, I'd definitely recommend giving him a call.

Fast professional service…read more Very experienced owner/technician. HIGHLY recommend for maintenance or repair. No nonsense. Great service.

Great service, fast install and responds fast. Came in and installed a wall mounted garage opener…read morefor me. Things on my end did not make it easy, however he was patient with me and very accommodating. I would highly recommend for any garage door needs.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

Garage door cable jumped resulting in uneven panels. I contacted two parties for next day quotes…read more The first was no-show, the second stated $6K plus and he was there to sell me a door, no repairs. Went to Craigslist and found Cowboy.. I explained my problem . We met up (on time) that afternoon. Luckily , it was a simple repair. Price was very (very) reasonable . He explained it was an old door, I agreed. He left a very detailed quote. Less than half the other quote. When I'm ready or if a friend needs service we'll call Cowboy

Deno quickly responded to my repair request and had my garage door fixed in no time. Very…read moreprofessional, and transparent with all charges and services. Highly recommend.

Michael came today, on a weekend! Omg what a wonderful person. He did the fix and maintenance all…read morein the same day. He was very reasonable in price and so knowledgeable. He also gave me tips to preserve my current garage! Everyone should use this company!! God bless you and thank you Micheal!!!!

Great prompt service, our sensor was not getting power, he was able to fix our garage wiring quicklyread more

Outstanding workmanship. No time wasted, personable and efficient. Will hire again! We'll worth…read morethe price.

They did call back so I updated the review to 3 stars for returning the call. please reconsider the…read more1 star review as it does nor reflect correct information