Without question the worst customer experience of our life. KBS let us down at all levels, from…read moresales, to project management, to general management, to shoddy contractor work, and especially ownership. What's most confusing is the owner's complete lack of interest over the more than 6 months we went through this ordeal. He spoke to us twice, once when the problems started and then once at the end in an attempt to avoid bad reviews. He either didn't read or didn't care about the many emails we sent to him about our situation, since we never received responses or even acknowledgement. He simply did not care about helping fix the large quantity of problems we experienced. Again, worst customer experience of our life. Avoid KBS Kitchen.

Warning: Avoid KBS at all costs…read more I hired KBS for what was supposed to be a straightforward kitchen renovation. Prior to engaging and giving my initial deposit, they promised an estimated 12-16 weeks of total construction time. We are currently in week 24 with an additional estimated time to complete of 10-12 weeks due to cabinet delivery (which may have further delays). Even after the initial 12 weeks, the project was still in the beginning stages with no clear schedule, accountability, or progress. When questioned about the cabinet delay, they blamed "lack of workers after COVID " --which is not a valid excuse nearly five years later. After speaking with multiple other contractors in the area, I learned my experience is not unique. Other clients have kicked KBS out mid-project and switched contractors to salvage the work. I was also told there is an active lawsuit against KBS for unfinished projects. Several contractors confirmed that KBS significantly overcharges, including upcharging for the same cabinets that other suppliers sell at much lower prices. For comparison, (another local contractor) told me this same project should take 2-3 weeks maximum, and a separate local cabinet company in Westchester confirmed that I'm not the first client who came to them after a failed KBS renovation. This has been a nightmare for my family --costly, stressful, and completely mismanaged. With all this being known, the Company has not taken any action to help accommodate or offer any resolution. As a consumer, we understand there are delays in projects. But the major issue I have is the continuous false information, lack of care for their customers and treatment they've given to us as a family that includes 2 little toddlers that have gone through this whole process and KBS does not care Please take this as a serious warning: do not hire KBS.

I was considering 3 appliance dealers until I checked the Yelp reviews. Apparently there are a lot…read moreof fake Google reviews because when you search for the same company under Yelp reviews, you'll see horrific reviews on most companies. Except for one company that passed my rigorous vetting tests: Appliance Driven. I'm an interior designer and property manager with extremely high standards, and I can say without hesitation: Joel is an absolute dream to work with. I recently purchased a Sub-Zero refrigerator and Miele dishwasher through Joel. From start to finish, the experience was outstanding. * Joel personally came for the pre-installation inspection, which immediately told me how serious he is about precision and customer care. * Zuly, his assistant who's worked with Joel for so many years, is extremely responsive, knowledgeable and helpful. * The install itself was complex, but thanks to Joel's extraordinary intelligence, planning, and attention to detail, it went off without a single hitch. * His team was top-caliber: highly skilled, respectful, and clearly held to a higher standard than most crews I've encountered. * Joel treated the project like it was his own home -- with extreme care, thoughtfulness, and problem-solving skill. If you have a simple job, Joel will handle it flawlessly. If you have a complicated or high-stakes job -- the more you need Joel from Appliance Driven. I genuinely thought he was "too good to be true" based on the reviews I read -- but he surpassed even my highest expectations. He now has my business for life.

I won't buy my appliances anywhere else! I've already bought numerous appliances and they're all…read moreworking great. Appliance driven matches and often beat any price. Delivery quick and easy. Worked with Fabian who is knowledgeable and guides you thru the process to find the perfect appliance for you.

This is the second kitchen we have done with Ryan at Today's Kitchens. Besides being great to work…read morewith, they understand kitchens and how they are used. The first kitchen they did for us almost 10 years ago is in a house we are selling and it is a key selling point of the house. We know others who used other companies in the area and all of them had issues that we never had and ended up with kitchens that were not nearly as nice. I can't recommend Today's Kitchens enough.

Great experience working with Stephanie at Today's Kitchens. She really helped us formulate and…read morebring our vision of our kitchen to life. She worked very closely with the contractor, Angelo, and was was involved and responsive every step of the way. We are very pleased with how our kitchen turned out. Highly recommend!

Amazing. My two Labs Darla & Baby aren't the easiest to control . Jessica the owner assured me they…read morewill be fine when i first brough them to her. I dropped them off & got them back sparkling . . I recommend Pups & Suds to all my friends & they all called me after to tell me how happy they were with the haircuts & cleaning ! Darla & Baby Just get baths every 2 months my friends doggies all continue to use pups & suds monthly . Thank you Jessica & crew

my regular dog groomer passed away. Suddenly I went to pups and suds and explained what my needs…read moreare for my two dogs. They seemed very nice cordial and professional, however, I was not happy with the haircuts took twice as long to groom the dogs as the old groomer and their hair was long when I spoke to the owner he didn't seem very receptive. He said I'm sorry you're not happy with it and left it at that I would've kept these groomers for the entire life of both of my dogs could've made a lot of money instead I have to keep looking

What hubs and I truly wanted to do was bring a fresh look to our galley kitchen floor without…read morehaving to renovate the entire space. But, we found out our old laminate flooring was buckling due to a slow dishwasher leak, had to be repaired badly. The floor led to other problems and those problems led to a gut job. Let's talk about tiles. Sam's is small but has a lot of merchandise to choose from. Carmine (owner?) was all ears when we selected brand new Subway tiles for our new job plus he gave us some aesthetic advice (thank you Carmine, but we have a style already). One of the things hubs and I appreciated the most was that even when we questioned him about whether or not we should get an extra box of floor tiles to add to our existing 7 boxes we'd purchased back in April '21, for that "just in case" moment, Carmine wasn't hard-selling us into buying another case of tiles. Nothing but nice things to write about. And may I mention, Carmine was awesome.

I have nothing but love for Bill and Carmine at Sams Ceramic in White Plains. I walked into the…read moreshowroom completely out of the blue one afternoon for advice on a poorly installed kitchen floor. I wasn't even planning to purchase tiles. Bill listened to my concerns and immediately began to educate me on how to determine if the floor was installed the right way and how I would be able to correct what had been done. Bill was genuinely interested in making sure I had the right information about tiles, the installation process and different techniques to get the best results. In the end, I had to remove everything down to the subfloor but I am so happy that I did because I will now avoid years of continuously having to repair a bad floor. Bill worked with me to pick the best floor tile for the design and price I wanted. He also met with my new contractor to make sure the floor would be installed correctly. It was such a good experience as a customer that I went back to get my counter and backsplash tiles. Bill was able to get all the products to me lightening fast and the quality was even better than I expected. Bill's expertise, compassion and great sense of humor helped me get through what started out as a nightmare. I now have a kitchen that I absolutely love! He and Carmine earned both my trust and my loyalty. I cant imagine working with anyone else in the future.

Fernando and his team created my dream office that was beyond my expectations. Fernando is kind,…read more listens to you, supports your vision and delivers exactly what he says he will do and more. He is honest, his prices reasonable, and he truly cares for his work and making you happy. When we first started I felt overwhelmed by the sheer amount of work that needed to be done to renovate a 30 year old dentist office with 7 rooms to a modern beautiful spa like Acupuncture office. Everything needed to be gutted and replaced. We had to demo everything to its bones, tear up carpets and tiles, remove large pieces of walls in each room and then rebuild walls, doors, replace flooring, lights and everything to modernize and give it that spa like feeling. I was stressed....Until I talked with Fernando and we discussed the project and plans going forward. There are some people that instantly make you feel calm, relaxed and like everything is going to be okay. Fernando is one of those people. He is a true gift. The calm I felt was continually delivered over the time of the renovation as his team quickly went to work and my office moved along exactly along the time table he projected. I never saw people work so hard, fast, and efficiently. I trusted Fernando and his team 100%. I always felt heard and listened to, even as we assess and changed quite a few things through the process. I truly can't recommend Fernando enough, he made what I imagined a hellish process, easy, simple and relatively stress free.

Fernando and his crew did an incredible job and I owe it to homeowners in Westchester to write this…read morereview. Top quality, reasonable price, incredibly fast, and on top of all that nice and easy to work with. For more detail I should write some background. When we moved to Croton in 2019, we had plans for updating and customizing our home. We tried really hard to find good contractors, having had bad experiences in the past. Unfortunately we kept having one bad experience after another. Bad quality, unfinished work, open permits, huge delays, big increases in cost from the estimates, and in general headaches for us to deal with. Fernando came in and fixed all our problems. Other contractors took 3 months to grade, install a basic stone wall, and dig a hole for a rain garden. Then they quoted us $45k to finish the work. When we said that was too high they left us with a mess. Fernando took 6 days to do that same work for half the cost. Then on top of that he fixed a huge mistake the other crew made on the rain garden and installed a good system that makes us much more confident our home is protected from big storms. The whole time he was much more transparent about materials and cost and timing than anyone else we dealt with. We're hoping that he's available for all our future projects and so happy that we finally found such a great contractor. Don't hesitate to choose Vista Construction, and you're welcome to visit our place anytime if you want to see how nice his walls look. One of them is even half his work and half the other crew for a perfect comparison.

I couldn't be happier with the renovation of my townhouse in Greenpoint! Finding a company I could…read moretruly trust was not easy -- I'm very cautious when it comes to my home. But after meeting the team at A to Z Renovations, I finally felt confident I was in good hands. They were on point, punctual, and extremely detail-oriented throughout the entire project. Every step was handled with care and clear communication. The quality of their work exceeded my expectations, and I felt completely comfortable from start to finish. I honestly feel blessed to have found them. Trust is everything when you're doing a renovation, and A to Z truly delivered on every level. I highly, highly recommend them and will definitely be using them again in the future.

My wife and I were delighted by the beautiful work done by ATOZ Renovations. We're not in the habit…read moreof writing rave reviews. (We're New Yorkers after all.) But the job they did deserves recognition. Among the many people worth a shout-out: designer Chaya Uzan whose enthusiasm and ideas gave us a sense that our project was quite special; and Robbie Goldberg, our day-to-day contact and project manager, who brought a craftsman's eye to all aspects of the job. When problems were encountered, problems were fixed. An example: once we installed a new oven in the kitchen we realized that we would have to do without a favorite built-in spice cabinet. Robbie came up with ingenious fix requiring some custom carpentry so that the spice rack did not disappear but became an integral of the whole. Anthony, our renovation expert, was our first contact with A to Z. He encouraged us not to give up on what we wanted the project to look like even though other renovators had told us it was impossible to do. He also offered to answer any questions we might have along the way. Then there's Shevy, the permit and insurance coordinator. She dealt with the necessary paperwork and kept the inspectors at bay so we did not have to deal with those headaches. And last but not least, Mario, the site manager, who was there every day, hands-on, always professional and pleasant. On that note, the entire team seemed to like one another and treated us and each other with a refreshing degree of decency and consideration. To summarize: The team at ATOZ was thoroughly professional and kept us informed with clear, consistent communication every step of the way. Importantly, the team worked efficiently to stay on schedule and were fair when an unexpected issues arose, providing clear solutions. The final result is exceptional, and the quality of work exceeded our expectations. We would not hesitate to recommend ATOZ to anyone.

A knob on the sink wasn't working. Mark stopped by that day, found the problem and explained it,…read morewent to a lot of effort to find the right part, came back the next day and completed the repair, and didn't charge a ridiculous amount. Would definitely recommend and hire again.

So bad that I wonder if his other reviews are false. Mark has v low ethics and skill IMO…read more My toilet lever was sticky. He fiddled with it, broke it, said it would be $375 to fix. Fine. Seems high but it's kohler. Then he 'fixed it' by first setting the lever vertical. I had to show him my other toilets to finally convince him the lever was originally horizontal. That time I just tried it one time and the whole thing became v loose. Then he 'fixed it' by having to level move UP (not down) in order to flush. The whole time he claimed I don't know, pieces change, he knows his job, a lot of levers are set vertically and flush up even though he didn't say any of this before I checked...c'mon son, you bought the wrong piece. Then when I told him I didn't have cash (vs check) he said he'd just remove the whole thing and be on his way, even though he knew I really needed this as I had guests the next day. Who doesn't accept check or cc?? So yea very low ethics and skill.

5 stars on customer service, quality and value!!! I am so glad I called Lina after a home depot…read morefiasco! Lina was patient and responsive. We spoke and we texted extensively to make sure everything was exactly what I needed. She helped me get the perfect vanity for my bathroom and we subsequently ordered a matching stand alone cabinet. They look sturdy and beautiful in our new space! I'm a very happy customer!!! I would 100% recommend them for all your cabinet needs!!!

We ordered countertops form them and they did a great job. Their prices are competitive. Unlike the…read moremany other places I got quotes from they are very friendly and helpful. Lina the owner is great and on top of things. _____

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Great job on short notice! Greatly appreciate their help…read more Loved the quick service showing images of the types of stone for me to order. For a fee I was able to get a 24 hour turnaround, which was awesome since I was working with a short time frame to get this apartment completed. Will definitely be a return customer!