I haven't been here in years but was not disappointed. Got a lot of things to help me create…read morewonderful holiday gift baskets for friends and family. I had trouble at check out and the staff was super patient and helped me apply my coupons. The prices were reasonable. The store was organized and everything was easy to find. Love this location.

Excellent Target store. Wide variety of home goods, food and…read moreclothing. Everything reasonably priced. Staff very helpful and friendly. Parking at rear of store on lower level. I like the order on line and collect at store.

I just found out that one of my favorite stores is closing by May 3rd, and I'm honestly pretty…read morebummed about it. I've shopped there for years, and it's always been one of those reliable spots where I could find exactly what I needed

This location is closed. I had to go to the next one up in Yonkers. Of course I wanted to get a…read morereplacement case for my phone.

Excellent old school electronic repair shop. Rebuilt my 1665 harmony amp with precision and speed…read moreat a fair price. If you're looking for a great amp repair shop, stereo repair, DJ repair or any type of electronics this is your spot.

AVOID - HOLDING $4,591.64 FOR 108+ DAYS…read more Best Buy Mount Vernon took my CASH and has refused to return my money for over 100 days. TIMELINE: - 7/25/25: Returned $4,814.53 (paid cash). Got $222.89 back, owed $4,591.64 via "mailed checks" - Best Buy Policy: 10 business days for checks - TODAY: 108+ days later - NO CHECKS, NO MONEY - 1,000% OVER their own policy THE RUNAROUND: - 6+ customer service contacts - scripted responses, zero help - 10/31/25 8:28 PM: Store manager promised email "in 2 days" - 10 days later: NO EMAIL, no resolution - Can't get: check numbers, amounts, dates, tracking, or ANY accountability DISABILITY DISCRIMINATION (ADA VIOLATION): I'm wheelchair-bound. Best Buy agents: - Refused remote assistance - Told me to "send a friend or family member" instead - Made me travel to store repeatedly despite mobility limitations THE IMPACT: - Late on rent (missing $4,591.64) - Business shut down (can't afford phone) - Delayed medical care - 108+ days of financial hardship WHAT BEST BUY VIOLATED: Their own 10-day refund policy Federal consumer protection laws ADA disability requirements Made false promises (manager's email never sent) This isn't customer service failure - it's theft by delay. They took my cash, won't prove they sent checks, refuse to help disabled customer. CASE ID: 362871333 MEMBER ID: (My Best Buy Plus member treated like garbage) BBB complaint filed. Federal complaints in process. DO NOT PAY CASH FOR RETURNS OVER $800 AT THIS STORE. You trust a company that takes your cash then makes you beg for 100+ days? AVOID BEST BUY MOUNT VERNON #471.

This morning, I went to pick up a TV after receiving a notification that it was ready for pickup…read more When I arrived at the store, I gave the associate my customer ID number, and she assured me she would retrieve my order. Unfortunately, the TV couldn't be located, and I ended up waiting... and waiting. After 25 minutes, I was still standing there with no update on an item that was supposedly ready. I'm a patient person, but at that point, I felt it was more than reasonable to ask for a manager. I spoke with Gracie, and while I made it clear that it wasn't the cashier's fault, something clearly went wrong behind the scenes for a "ready for pickup" order to cause such a delay. I'm not sure what the holdup was, but I found the situation unprofessional and disappointing. Customer service is what keeps a business running, and when it's lacking, it leaves a lasting impression. At this point, I'm uncertain if I'll shop at this Best Buy location again. Just sharing my honest experience -- best of luck to anyone else planning to pick up from here.

Amazing service and expert advice! Robert was incredibly knowledgeable and helpful. He guided me…read morethrough all my options, gave me excellent advice, and helped me confidently decide on a 100" panel. I couldn't be happier with the experience. Highly recommend this place for anyone looking for expert assistance. Shipping across the country was not a problem as I'm on the other coast and they provided me with detailed tracking information and used a great carrier. I'll be calling Value Electronics for all my future AV purchases and already recommended them to a good client of mine who is looking to build a theater room in his new home.

TOTALLY IGNORED! I spoke to Robert the owner on the phone, he is really nice and friendly. He said…read morehe would be there later that afternoon but wasn't when my wife & I went over. His wife Wendy brought us across the street to see an LG projector and screen. She seemed a bit reluctant to take us at first, but opened up after awhile. Robert emailed me with a proposal that night, of which I didn't need a cabinet at all (don't know why that was included). Seemed fair! But my cousin that night got me a great deal (50% off!) on the projector through a website through his job once I knew I liked it earlier that day at Value. So I emailed Robert back to say I won't be purchasing the projector from him based on the insane deal my cousin got me. BUT I would still like to purchase the 110" screen, an entire audio system AND to install and calibrate it all! I emailed him TWICE with no answer, called THREE times with no answer and even left a voicemail with no return call. I am really surprised because they have a beautiful shop, very friendly no pressure sales approach BUT they don't care for my business at all. I was about to spend roughly $7,500 on the above mentioned equipment and services but maybe they were mad that I didn't want to buy the projector from them so they didn't return my calls out of spite and blew $7,500 in other sales? I still had to see the screen and discuss the services they can offer me and possible audio equipment? I don't know why, but I am so disappointed I was totally ignored after a nice visit with my wife with great conversation as well! Good good people, but either spiteful or don't care for smaller sized sales. Regardless, i waited 3 days for someone from Value to get back to me after so many attempts on my part but gave up and I just spent over $7,500 on those items at a Long Island big box store today. I will continue to watch Robert's great YouTube videos as he is a pleasure to watch his love for a/v as I do!

Bought all my appliances there the past 25 years ! Great place to buy appliances! Need a new oven,…read moreso I'll be there soon!!

We just bought a gas range from Tripodi's Electric to replace a 25+ year-old range. From the point…read moreof sale up through the delivery and installation, every person we interacted with was friendly, knowledgeable, responsive, and accommodating. Given the age of our old range, we needed plumbing work done on our gas line before the range could be installed. Mark from the show room was extremely flexible with us as we worked to schedule the plumber's visit before scheduling the delivery/installation. I would highly recommend this store to anyone in need of household appliances. Large appliances are a headache to shop for, and this team made sure to ease the stress with their service.

Recently while visiting this microcenter the battery in my car's key fob died. I calmly walked in,…read moregot a small precision screw driver and a battery and changed the battery. Total cost: $7 plus tax. I have come to appreciate this microcenter. I got a bundle last year or so with a mother board, chip and ram for an Amazing price. Check the web for the amd and Intel bundles when building a new PC. The ram was not playing nice and I was able to get rid of it on the secondary market, walk into a Queens location and buy the Ram of my choice for just a little more. The computer I buillt using Microcenter parts is a powerhouse.

Drivers beware... I recently made a truck delivery there …read more The broker said go to the one address and the loading dock is located at totally different area of the building..if it wasn't for the young man that helped me to showing me where to go I'd be lost . If your a new driver it will be challenging here why .. I will not give you the address for privacy reasons but I'm sure you will figure it out . Turn right on to dead end good luck trying to get a hold of anyone at the store the store should tell the broker how to get there and the broker should be transparent on directions to here . If you have a 9am delivery good luck the cars are everywhere

the staff were very nice however the only reason I switched to T-Mobile was for a lower monthly…read morebill. I was assured many times by multiple staff members that my monthly bill would be lower per month than my previous carrier and instead it is $30 higher. I have tried multiple times to resolve this issue with the Port Chester location and am being ignored. would not recommend doing business with this location.

never again!!!!!! the absolute worst customer service ever. the techs have no clue what they are…read moredoing and one even came back from a break stinking of marijuana. no manager on site or he was hiding in the back. one worker just sat there texting during each visit. we had to handle the tranfer ourseleves spending six hours on the phone with customer service. stay away from this place.

Excellent customer service and patience Thank you very much to Mike and Jacobread more

Terrible experience. I upgraded my phone. They charged me $40 activation fee which I paid in…read morecash. Then I received another $40 activation fee on my bill. The customer service line said that the activation fee is never paid in advance and called the store directly to resolve the problem. The store claims that was their personal activation fee for "setting up" my phone. The customer service line could not help because this store is NOT an official verizon wireless store. The customer service line asked the manager of the store to call me 3 times to solve the issue and I never received a phone call. Skip this store and go to a real verizon wireless store. This store plays by it's own rules and scams.