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Verizon Authorized Retailer - Wireless Zone

1.8 (10 reviews)
Open • 9:00 am - 8:00 pm
Updated over 3 months ago

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Value Electronics

Value Electronics

3.6(33 reviews)
4.5 mi
•$$

Amazing service and expert advice! Robert was incredibly knowledgeable and helpful. He guided me…read morethrough all my options, gave me excellent advice, and helped me confidently decide on a 100" panel. I couldn't be happier with the experience. Highly recommend this place for anyone looking for expert assistance. Shipping across the country was not a problem as I'm on the other coast and they provided me with detailed tracking information and used a great carrier. I'll be calling Value Electronics for all my future AV purchases and already recommended them to a good client of mine who is looking to build a theater room in his new home.

TOTALLY IGNORED! I spoke to Robert the owner on the phone, he is really nice and friendly. He said…read morehe would be there later that afternoon but wasn't when my wife & I went over. His wife Wendy brought us across the street to see an LG projector and screen. She seemed a bit reluctant to take us at first, but opened up after awhile. Robert emailed me with a proposal that night, of which I didn't need a cabinet at all (don't know why that was included). Seemed fair! But my cousin that night got me a great deal (50% off!) on the projector through a website through his job once I knew I liked it earlier that day at Value. So I emailed Robert back to say I won't be purchasing the projector from him based on the insane deal my cousin got me. BUT I would still like to purchase the 110" screen, an entire audio system AND to install and calibrate it all! I emailed him TWICE with no answer, called THREE times with no answer and even left a voicemail with no return call. I am really surprised because they have a beautiful shop, very friendly no pressure sales approach BUT they don't care for my business at all. I was about to spend roughly $7,500 on the above mentioned equipment and services but maybe they were mad that I didn't want to buy the projector from them so they didn't return my calls out of spite and blew $7,500 in other sales? I still had to see the screen and discuss the services they can offer me and possible audio equipment? I don't know why, but I am so disappointed I was totally ignored after a nice visit with my wife with great conversation as well! Good good people, but either spiteful or don't care for smaller sized sales. Regardless, i waited 3 days for someone from Value to get back to me after so many attempts on my part but gave up and I just spent over $7,500 on those items at a Long Island big box store today. I will continue to watch Robert's great YouTube videos as he is a pleasure to watch his love for a/v as I do!

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Value Electronics - GZ1000U color accuracy is amazing! No washed out colors like my LG CX.

GZ1000U color accuracy is amazing! No washed out colors like my LG CX.

Value Electronics
Value Electronics

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P.C. Richard & Son

P.C. Richard & Son

3.4(174 reviews)
5.3 mi
•$$

Needed a small tv fast. Ordered online and very fast delivery. Except I couldn't choose the…read moredelivery window and I emailed explaining I couldn't take delivery before 9am....the delivery service missed the message and I had to reschedule. But I needed it that day to get installed. So I went in person and met Ben who was so apologetic. He had it in an open carton and gave an enormous discount for that on top of what was already a great on-sale price. I picked up the mount and TV and was so grateful. My installer next day said the screws were too short. I again went in, Ben was great, gave me an upgraded wall mount, again at no additional cost. He was so apologetic. I am so impressed. Customer service is dead in so many places but I would go to this store forever based on my interactions now with two of the kindest, best salespeople I've met in decades of buying air conditioners & TVs.

WARNING: Do NOT order appliances from P.C. Richard. I ordered a new Frigidaire frenchdoor…read morerefrigerator and paid for delivery and for my previous fridge to be removed. The delivery people were rude and negligent and destroyed my new floors, my front door, my door casing/trim, the molding and the fridge itself. Just look at the photos. We had just spent a lot of money to remodel our new home and were excited to move in when this happened. What's worse, I put in a claim for damages with P.C. Richard and they DENIED my claim. They completely deny any liability and left me with almost FIVE THOUSAND DOLLARS in damages. I have never encountered such HORRIBLE customer service in my life and will never order from P.C. Richard again -- and urge everyone else to do the same. Even if they're a little cheaper than other retailers, it's not worth the risk of destroying your home!

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P.C. Richard & Son
P.C. Richard & Son
P.C. Richard & Son

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Verizon Authorized Retailer - Wireless Zone - electronics - Updated May 2026

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