Wireless Planet is unprofessional and overcharged me and did not fit my phone after keeping my phone for a week. I went to Rapid Mobil Repair and they charged me half the price and fixed my phone on the spot. read more

Took a pc to these guys a few years ago. $500 later I still had my problem but I no longer had my email or pictures. The dog was friendly, though... read more

This place is very Awesome & very quick with the best customer service. So say goodbye to the other guys because they are no competition here. Chris and his team are the only people that I can trust with my iPhone or any other device for repairs. This guy absolutely rocks !!! read more

A++++ absolutely incredible. These guys go above and beyond. Fair price, excellent customer service, trustworthy, and high quality work. Wireless Planet replaced my Macbook Pro battery in just a few hours and even cleaned my laptop for free. Appreciate the excellent work. read more

They've done it again! I'm such Foutz when it comes to my phone. I am so happy that I can depend on Wireless Planet to get my phone back in shape! read more

Job well done!!! Dropped my phone off this morning and had it back in an hour! The staff is very friendly, honest, and engaging. Excellent customer service and would definitely recommend going forward. Don't waste your time anywhere else if you need your phone, iPad, or computer fixed fast and efficiently! Thanks Wireless Planet!!! read more

We have now used Wireless Planet twice - once to replace a dead hard drive and once to fix an iPhone. The iPhone was pronounced dead at the Apple Store, but we thought we'd take a chance on repair, knowing that Apple would rather not open up their devices. I'm so glad we did! Wireless Planet gave us a free estimate, found that all it took was replacing a few components and fixed it - for $100 (way less than a new phone!) and in only a couple days. read more

Just like having a good, reliable, trustworthy car mechanic, these days its even more essential in having a reliable trustworthy and good computer/cell phone repair resource - especially if you are a small business owner. This is exactly what you will get with Wireless Planet! Excellent, in person, friendly service with reasonable rates and are able to explain things to you in a way that you can understand (esp. if technical language is not in your vocabulary). I had very damaged Galaxy S5 phone the screen completely unusable and T-mobile was unable to transfer any of my data (contacts, texts pics videos) from the S5 to the J7 (b/c the screen was completely unusable, t-mobile referred me to Wireless Planet (and SO thankful), without even having to replace the screen on the old phone (which would have been very costly just to grab data), Wireless Planet was able to transfer all my contacts, texts videos and pictures from the S5 to the J7 (in a very reasonable time frame and reasonable cost! I'm so grateful I wish I would have known about their business several years ago, but now that I do know them you can be certain anytime i have a computer/phone issue they will be who i go to! Thank you Chris and Wireless Planet! read more

Good service and prices. This is the 2nd time they've fixed a phone for me. I would definitely go back! read more

I am totally pleased with David and his family business Wireless Planet, 1316 Aviation Blvd. in Hermosa Beach (310) 318-0505. My WiFi has always been sketchy in my 3 story split level home, since we first got it more than a decade ago. Version, then Frontier tried to solve the problems with one router after the other. The Geek Squad did no better, when they installed a Google Nest last February. At that point, all my connectivity took a turn to the bad, until last month when Frontier helped it get worse. My four Sengled Snap security cameras and Ring Door Bell and Stick up cameras worked even less. I was one hair from getting a new printer and I was at my wits end, willing to invest more to do whatever was necessary to get a fix. I searched the Internet, and asked people for recommendations with no particular luck. Then last week driving down Aviation Blvd. a couple blocks before PCH, I saw some signage for Wireless Planet. My intuitive mind said, that what I needed. I swung around, put on my mask and went in to the store. There I meet David Gidanian, who was available and anxious to help me. I told him what the problem was, and he said with confidence, that's exactly what I specialize in. We made an appointment at my home for his next available date. He came and first tried (for an hour+) to restore the Google Nest to function and reset its factory settings, ending with conclusion that the system was defective and not working. He then said, he could solve this problem. He disconnected the Google Nest and hooked up an Eero Home WiFi System (1 eero + 2 eero Beacons), 2nd Generation Model: M010301, which he had the foresight to bring with him. Within a few minutes the beacons were placed and ready to go. David than took all our devices, TVs, and security devices, mated them with new system and now EVERYTHING WORKS! Well worth the fair pricing. 5 + stars. Stuart, Rancho Palos Verdes Sept. 29, 2020 read more

I have been to wireless planet twice in the last year, once to have a charging port replaced and the second to have my battery replaced in my older iPhone 6. They are always professional and the repairs are done right and within the timeframe quoted when I dropped my phone off. I highly recommend them for any Phone Repair's. read more

Amazing service! Fast reliable and great!!! Highly recommend!!:) I have used wireless planet several times and always been satisfied

So on Tuesday morning I was rushing out of my home to get my day going - gym them work! I placed my cell phone on the roof of my car and completely unaware- I took off. I made it all the way to my gym - about 3 miles from home and realized my phone was nowhere to be found! I went back home hoping that it was in my garage or drive- no luck! So I drive my same route to the gym and about a half a mile there it was in the street with a completely destroyed screen! But the case that it was in saved the phone because it was still working just no screen! I found Wireless Planet on Yelp with high rates and great customer comments and decided to give them a shot! The young man Chris who assisted me was fantastic! He had a replacement screen in the store buy when he tried it - phone was on but no display. He said that the screen he had might be faulty and he order another to try and hopefully take care of it. Two days later my phone is successfully back up and running!! What a great business, reasonably priced and great people! Thanks Chris! read more

I went into Wireless Planet to drop off a couple hard drives for data recovery and before they would even speak to me, they offered me a mask and I declined. It literally would have taken one minute to drop off the drives, but he wouldn't let me without a mask. The funny thing is as I was walking in, one of the workers had his mask down and put it up quickly as I walked in... hmmmm. Here we are after two and a half years since covid started and this business is not letting you choose, but forces you to put on a mask. Our freedoms are being taken away and this company is right up there with taking your right to choose. I will never do business with a company like this. read more

Dropped my iPhone and cracked the screen. I have use Wireless Planet before for repairs and knew the replaced screens. Dropped off my phone and was told it would be ready in two hours, which I thought was pretty quick. 45 minutes later my wife received a call that my phone was finished. How great! These folk realize how important are phones are to everyday life and did everything they could to get my phone back to me. Thank you. read more

Best and fastest place to get iPhone fixes in North Redondo. They have fixed many a cracked screen for me and my family members, and recently fixed a iPhone battery issue in about 15 minutes. Team is super knowledgeable and prices are lower than what Apple Store charges. read more

I came here early around 9 am without appointment thank goodness I didn't have to wait. I was the first walked in customer and they fix the broken screen ASAP. They did a good job I also got to used a discount on Yelp check in. Works perfectly. Just one thing they don't have a public restroom in case you need to it. Just walk 2 blocks up at Jack in the Box. read more

David was great, spoke on the phone gave me a quote, I was at his shop in 20 minutes, less tan 20 minutes I was out of there with my new screens, yes plural, screen plus touch screen, if you see yellow discoloration be prepared it will need to be replaced. Very happy, bring my wife's 5S in for a diagnosis on battery issue and a horrible job done on the screen by that place on PCH, yeah don't go there they replaced my wife's screen 3 times still lifts up. read more

Oh yelp. Your positive reviews made me so hopeful. My MacBook Pro has an issue where the case is separating from the screen. Everything still works, it's just a little scary when I close the lid. The apple store recommended I replace the entire screen for around $350. It's about time to upgrade but I wasn't quite ready and my laptop still worked perfectly so I decided to wait. I called wireless planet to see if they could help me out and told me to come in so one of their techs could take a look at it. I went in, was helped out by David, and left my laptop there to see what they could do. They called me the same day to let me know they opened up the case and unfortunately the case was bent and the entire screen had to be replaced like what the apple store had told me. Bummer but no big deal. The big deal was when I got my laptop home and it refused to turn on. I got a grey apple logo screen and then it shut down no matter how many times I tried. I need my laptop for work and it was terrible timing - I was going out of town for weekend so I was a bit panicked and left a voicemail for David the same night. The next day I called again and spoke to David (who never seems to check his voicemails so good luck trying to reach him that way) and he said he didn't know why that was happening but I could bring in my laptop and they would try to figure it out. Since I was already catching a flight out, a friend dropped off my laptop on Saturday. Wireless Planet is closed Sunday so I called on Monday to check the status of my laptop. This is where my negative experience comes in. On Monday David was apparently too busy to speak to me so I spoke to one of his coworkers. That coworker kept telling me to be "patient" and to give them a "day or two." Fine. Thursday. David calls me and tells me he has no idea what's going on, he talked to his "friends from apple" and they think it's maybe a software issue and he can do nothing. Wow, thanks for holding my laptop from Saturday til Thursday to tell me absolutely nothing! I got my laptop back, took it to the apple store where they diagnosed the problem in under 20 minutes and fixed it in an hour. I'm not going to blame David and Wireless Planet for breaking my laptop - it was coincidence most likely that my laptop broke after being in their hands. What I do hold them accountable for is incompetence and poor customer service. Please read the reviews carefully if you are considering using Wireless Planet. Maybe my mistake was trusting my laptop to a company that deals mostly with cellphones. And honestly, I wouldn't even trust my phone to a company with such poor communication and lack of skills. read more

Came here to get my phone unlocked. I have a Iphone 4S w/Verizon and I wanted to switch to AT&T. Trip #1: The manager said they charge $65 but I had to go to AT&T first. Trip #2: I came back and told the employee that I need an unlock and it would be done today. I received a call later in the day that their server was down and it would be done in the morning. Trip #3: W/O a call (on my GF's phone) and after I emailed them (rec'd no response) I talked with the guy there and he assured it'd be done in 20 min so I should wait. After 45 min he told me he can unlock it but I would receive no text messages. Really? That does me no good at all so we agreed that it'd be best to revert to my original info. AFter another 15 minutes he handed my phone over and I was completely disappointed and didn't have any phone service for 2 days. If you can't do the job, at least compensate the customer for time wasted!!! Complete disappointment. read more

They were quick with the repair but the glass they use broke easier than the original screen, so the very same day I had a broken screen again. As I write this I see someone else's warranty was voided by the cheap screen. I want to support the neighborhood businesses like this one instead of Apple, but not if it means parts that break so easily. ^edit, check the "not recommended" reviews because this review I refer to is now there. read more

So I've been in here for 2 different issues so far. 1 I had to unlock an old 3GS to use abroad. $55 and it was done with a factory unlock, meaning if AT&T has to replace it they will give me another unlocked phone. No problems there. I was just in this weekend cause my phone got wet and my home button wasn't working and the power port was being weird. $80 for that repair. They replaced the power port and I guess they had a bad batch cause the first one didn't work so they had to order new ones. That took a day, then when I picked it up the next day it wasnt quite ready so I had to come back. When I did later that day I realized my mic wasnt working(part of the charging port assy) so I brought it in Monday morning and he fixed it right of me. He had to go through 2 other charging ports to find a good one but finally did. I appreciate tem takin care of the issues for such a far price. Apple stores suck, pretty much anything that can't be solved by upgrading or rebooting they say can't be repaired them they sell you a warranty phone with like a 60 day warranty. TERRIBLE. try this place. It makes way more sense read more

After 3 or 4 trips to the Apple Store, rebooting, losing info, etc.. all trying to figure out what was wrong with my iPhone 6 - the Apple store finally said, they think it is the battery...oh, but it will take 3 weeks to get a battery... I then recalled that a friend had suggested Chris at Wireless Planet! I easily made a morning appointment online and off to Chris I went. BTW I was going out of town that evening for a week and REALLY needed my phone. Chris immediately showed me why he thought battery ...yep had one in stock will take about an hour (Pheww I can do that). After about an hour I return and all complete! YAY...but wait now new battery seems to be dying quick and no charge...low and behold bad battery - but Chris swapped it quickly and threw in a new screen protector for my inconvenience ! It has been just a bout a month and phone still working! He did suggest my lighting cord slot may need to be changed soon, but not yet! Thanks Wireless Planet for having great customer service and standing behind you work!! read more

I've had charging problems for the past few months but this weekend my iPhone 5 finally stopped charging altogether. I heard about this place from a friend and even though it was a slight commute, I'm so happy I did it! Quick diagnostic, fast repair, easy on the wallet prices. I was quoted almost double for similar problems at the apple store. I'll always bring my wireless devices to this friendly family business! read more

Fixed so fast and amazing customer service. I hope I don't have to come back here but happy to do so. Thanks guys read more

Slid in 10 minutes before closing and I had a new iPhone screen minutes later and at a very fair price. Thanks Chris!

I went to Wireless Planet to purchase an unlocked mobile phone for travel purposes. I called prior to visiting and was told that there was an unlocked apple iPhone 3gs for sale. The woman on the phone was pleasant. When I arrived at the shop, the woman I spoke to and two other guys were sitting behind a desk. There were no other customers in the shop but nevertheless, it took a moment before I was greeted. She was very helpful but had to ask one of the guys behind the desk what the return policy was. He was on the phone at the time an took a while to answer. I decided to purchase the phone after waiting about 15-20 minutes for them to charge it so that it could be tested. I asked if the phone could be updated, and she looked to the guy who had answered previously and he replied "It can't be updated past ios 6.1.3." I repeated his answer to make sure it was clear. He remained on the phone while he answered the question, never making eye contact and was visibly annoyed about a customer asking questions. Go figure. I updated the phone to 6.1.3 and it was no longer unlocked and had to be returned. The "guy" was very rude, aggressive, and condescending when I had to return the phone & charged me $25 dollars for his lack of customer service. He insisted that he told me it could not be updated beyond the current ios which was a blatant lie. Perhaps if he had been paying attention and actually attending to his customers he would have known that. This has been one of the most unpleasant customer service experiences I've had while visiting America & I do not recommend using their services. In fact, I will make sure I handle all those types of purchases in Germany before traveling. Very disappointed. read more

For: iPhone 4S cracked screen repair Service was fast, courteous, and reasonably priced. I called Wireless Planet to schedule an appointment to repair my cracked screen. I was pleasantly surprised to be told that they could repair it that afternoon. Then about 1.5 hours after I dropped off my phone, it's screen was fixed. I'd recommend Wireless Planet to anyone needing an iPhone screen repair. read more

Yes you could go the Apple Store and stand in line forever or you could go the other portable places - but why?? These guys are fast, reliable, reasonably priced and they completely stand by their work!! They have worked on my phones, iPad and laptop and never done anything that didn't need to be done and given me great advice every time. Full tech service!! Friendly too. Easily 5 stars and I will keep coming back and sending my friends - a great local business. read more

A+++ Service. My iphone 6 started acting wonky. Full battery one minute, 78% the next. It was all over the map. It would also reboot itself at times. I stopped in late on Friday night and Chris did a diagnostic test on it and confirmed my suspicions, old battery. Chris started right away on the battery exchange. While sitting there with idle thumbs, they sent out their ferocious guard dog Ren, a sweet little pup who loves to snuggle. I doubt that it was 15 minutes before I was paying and out the door. Phone has been fine ever since. Don't forget to check in on yelp while you are there. read more

Looked around for a good place to take my cracked ipad in and decided to give my business to this mom and pop shop. Sarah was nice and helpful and actually gave me a really good deal to replace the screen - wayy better than the apple store. Came back the next day to pick up my ipad and the screen worked perfectly. Honestly couldn't be happier. Friendly, welcoming service, awesome pricing and quick turnaround with no hassles. This is definitely the type of place that we need more of - honest, quality service that puts the customer first and tries to save you money! read more

These folks are great! My daughter's XR display was badly damaged and they fixed it in 2 hours for a reasonable price. Much better than having to go to the Mac store and less expensive, too. they are friendly, professional people. Chris is top notch! read more

Knowledgeable decent folks,& reasonably priced. First they fixed my laptop punctually. Later they imported data from my old flip phone to my iPhone, which AT&T said couldn't be done. read more

After Sprint pissed me off, my brother recommended Wireless Planet. It's a little tiny place but they do big things! The tech actually found what was the actual problem - the charge port and NOT the battery the Sprint geniuses told me. I paid $79 for a new port and it was good as new. Sprint told me it would be $75 just to order a new battery (rip-off). read more

So, this is now my second time resolving pesky phone issues. Chris of course came through with flying colors, replacing my battery input for my Galaxy Note... It was at a very small cost and was completed within two hours of my original arrival??? Simply amazing! Thanks again Chris! read more

I shattered the screen on my iPhone 6s (no case, I know, I know). Anyway, I found WP with a quick Google search and it's super close to home. I brought it in today and had a brand new lens in 30 minutes at a perfectly reasonable cost. They informed me of my options without hitting me with any hard upsell which was much appreciated. And the fact that Ren the rescue was on scene only improved the whole experience. read more

I cracked my screen and needed a replacement ASAP. They were super accommodating with fitting me when I needed it. David was awesome! So professional and answered all my questions! Turn around time was so fast! The last time I cracked my phone, the people were so rude that I ended up leaving! I felt so comfortable and safe with leaving my phone here. Thank you so much, David! You're the best. Highly recommend to everyone! read more

I brought my damaged iPhone 7plus here. The screen wouldn't even turn on. They were able to retrieve all photos from the phone. Couldn't thank them enough. Great service, reasonably priced and talented. Plus we love the dog! read more

The mousepad on our Mac book pro was raised up even though we had not dropped the laptop. I took it in to get looked at and David told me the battery needed to be replaced. Battery was ordered and installed in a few days. Everything is working great. We also had a screen replaced on an iPhone 6. Took only an hour. Overall, service was great and prices were good. I would come back again. read more

Came here a while back when the screen on my Samsung Galaxy S5 shattered. Despite the phone being on the market for only a few months at that point, they had the right part to replace it and they were able to fix it in less than an hour. David and Chris were extremely helpful in explaining what needed to be fixed and how to better maintain my phone in the future. They even had Otterboxes (those "life-proof" phone cases) available to purchase to better protect my phone. Also FYI for those who like to support local businesses: this shop is owned and operated by a local family. read more