I always ask for extra crispy and they always follow the instruction, unlike other Wingstop.

I love Chris! He made sure my food was handed to the right person. DoorDash messed up my order twice, but when I called, Chris took control and handled everything. We definitely need more people like him! read more

Wingstop - My food finally - Chicken Wings Near Me - Watauga, Texas

****INSPECT FOOD BEFORE LEAVEING**** I ordered my food at 10:35 by phone, I was told my order would be ready in 10-12 minutes, arrived at 10:54 and paid in store. I was told my food was not ready, I waited till 11:05 in vehicle and went in and food still wasn't ready, went back in at 11:15 and it also wasn't ready. Food was finally ready at 11:22. Looking at wings at home an 1 set of wings are wrong flavor, the 2 other sets of wings had the sauce poured on, to were I can see the wing crispy skin. I called the store an spoke to Kassandra the manager. I reported the problem and she stated "since it was after 11PM they don't have access to the bowls and that's how they do things" even though the order was placed before 11PM. I told her the food looked halfed-assed and rushed, and I've never had an experience like this at Wingstop, she said I can get a remake of the food or to bring the food back for a refund since I think the food is half-assed. Wonderful customer service skills this store has. read more

Wingstop - The wings they poured sauce on. Leaving a pool of sauce at the bottom of container. - Chicken Wings Near Me - Watauga, Texas

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Absolutely the worst food poisoning I've had in my life came from this place. I will never go there again. I'de give this place a zero if I could. read more

My girlfriend ordered food at 11:20 on Wednesday and I picked it up and got home only to find it looking like this, it had next to zero sauce on both items and they didn't toss the wings at all, the sandwich literally only had sauce on one side and when I came back the girl at the counter said "When it's this late we don't use bowls to toss them that's just how it comes" which is just the short way of saying we're lazy. It takes a minute max to wash and clean a bowl. read more

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This Wingstop was the best place I have eaten my food was cook the perfect way and fries where not burn. They actually put sauce in your wings , not like other places I have went too. I came in at 12:30 pm and all staff was really nice, got my food in 10 minutes perfect. Highly recommend this Wingstop. read more

My boyfriend placed the order online and scheduled pickup time at 11:45am. I had just gotten done with my workout so I swung by to get the food. Place was clean. The food was ready on time and the service was quick for me. The server acknowledged me when I walked in and gave me my order - in and out probably less than 30 seconds. We ordered the full court meal - limited time, comes with 12 wings , 8 boneless, 3 flavors, fries, 2 dips for about $20! I'd say it's a steal. Then since I brought the food home it did sit for 2 hours in the bag before I had my first bite. Omg the first bite of mango habanero boneless was pretty good and usually it's hard for these places to please me. So that was a pleasant surprise. I would definitely reorder that. Still crispy and crunchy yet tender and warm. I of course still reheated my food in the air fryer at 400F for 5-8 min depending on how much was in there (mainly the fries since they got soggy, then adding in the chicken for the last few min). This made the fries come out nice, warm, and crunchy how they probably would've been if I had eaten it fresh. The fries, we did debate whether to get them extra crispy and/or extra seasoning, but I can't remember if last time was too much seasoning or too crispy so I just kept it normal. I think the ranch compensates for any less seasoning from their fries. I love their ranch. As for the other bone in flavors we got the meltdown classic and lemon pepper. I think they're just average to me but not bad. read more

I can't comment about the food because we never received it! I pre-ordered a large order of wings for a Super Bowl party. Ordered two days in advance. They asked me specific time to be picked up. When that time came I called the store to make sure it was ready before I made the trip over. I knew it was going to be a crazy day for them. They told me the order was not ready but to come in 20 minutes. So I show up 30 minutes later, to give them some extra time, and what a zoo I walked into!! Took me 10 minutes just to get someone to talk with me. When I asked about my order the lady asked my name and said it's not ready. Will be another HOUR! Well I have no idea how she knew where my order was as she never went to go look. She simply said it wasn't ready and come back in an hour. What a waste of time and so unprofessional!!! We will never attempt to go there again! read more

Only 2 stars? That must be before Desiree got there. I am a wing loving man!! I've only met two wing places that can make wings the way I like them. I told Desiree what I wanted and, BAM!!!!. That is my new spot!! read more

Man this location needs some serious quality control! I ordered one chicken sandwich and the 20 pc boneless combo that comes with fries. When I got home there was only 1/3 of the wings there. The other two flavors didn't make it into the bag. When I called the girl was nice and apologetic but said that its the managers rule that the order be brought back in and remade. So i drive 15 minutes, wait 20 minutes for it to be remade and drive back another 15 minutes? Check your order before leaving!!! Wrong orders must be a regular occurrence here. read more

Wingstop - 1/3 of the wings made it into the bag! - Chicken Wings Near Me - Watauga, Texas

It was so bad, I wish I could give it no stars but I cannot do that, so I give it a 1. First time coming to this wingstop and super disappointed. Food was cold, wings were full of grease and too too much sauce. If you're going to order from here make sure you check your food before you get home. read more

Wingstop - "Puddle" of grease. - Chicken Wings Near Me - Watauga, Texas

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Slow! kids playing. No leadership. It happens too much for an excuse. This store is horrible.

The food and fries were super OVERLY salted. It just tastes awful and I question if they use actual chicken. It just looked fake and super not tasty. Not going back. It had been years. The food quality is very poor. I got an eye-roll from the employee when I told her my daughter's fries were super salty. It's like they don't care like this entire younger generation. read more

The food is good, it does take a little time but it's worth it. The lobby is clean and good music plays, the cashiers are kind and take their time read more

The best lemon wings! Love the side of Carrots and celery that you get with them! Perfect for a football game day with family and/or friends! read more

Service was subpar but can be over looked if the FOOD was good! The place was not very clean and they had plenty employees but no sense of urgency or work ethic per say. Anywho we love Wingstop but food was not up to the usual standard. Unfortunately. Repeated my order twice so there wouldn't be a mix up and well read more

Wingstop - "Well done" lemon pepper wings ( not) - Chicken Wings Near Me - Watauga, Texas

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Food was great. I see a lot of low ratings so I decided to give them props. I ordered online for pickup. I showed up a few minutes early and my food was ready. The service was good. I was greeted as soon as I walked in. I ordered a 6pc with fries and a drink for myself and the 20 pc boneless with lg fries combo for wife and kids. It was the first time my kids had Wingstop... they are really picky. They both loved the wings and fries. The wings were perfectly sauced and the fries were seasoned to perfection. This was my first time ordering from this Wingstop. We will definitely order from here again. read more

Horrible grease overload The wings literally dripping with grease. Lake of flavor. Actually tasted like the grease was old .Kids running it dancing around and not caring I won't be going back read more

Down hill. Wings smelled bad, all wings had bones sticking out of them like it got mangled in something, basket of fries was just the crumbs at the bottom of the frier, never eating here again. Had to fight with door dash for my money back. read more

HOLY SMOKES! Probably the best food from them I've ever received! I don't know who they have working there, but give them a raise, cuz they're killing it! The wings are perfectly extra well done, so nice and crispy; the fries also extra well done, but also just lightly seasoned like requested! I'll add the new flavor invasion butter garlic Parmesan Cajun flavor is a keeper. I was a little worried when it took so long, but it was so worth the wait. Thank you for making my evening awesome! read more

I get it's the day before Thanksgiving. But it's a little disheartening when I ordered online for 6:30 and the store closed at 6. The store should have declined my order if so. I got my money back, but it's really disheartening that I had to drive to the Wingstop on Western Center. Kudos to them for staying open and getting the day off tomorrow! read more

Took my 20ct an hour to be made and last time they showed up cold. Fries were also soggy again.

The fries were very salty and the lemon peppers too , do not recommend this place in this city read more

Wingstop - The most salt fries and lemon pepper wings - Chicken Wings Near Me - Watauga, Texas

Gave it another shot. My mistake. Nothing has changed. At all. I have nothing else to add, but Yelp has a character minimum for reviews, so this sentence is just for that. read more

Called in order today. Came to pick it up. My order was given away to someone else. Had to wait 20 minutes for another order. Staff didn't even offer something to drink. Or a complimentary item....is will be my last time here.. So, the employee offer me extra couple of wings and ranch...unbelievable. Well someone got a $45 order for a lot less...Thank you Wingstop for being thoughtful of your customers read more

This used to be a great place when Charles owned the place. Also he appreciated the customers. The bbq wings super fatty. French fries were good. The kid asked if I wanted my 87 cents back from change! I have to say this is the last time. read more

Worst experience ever do not place a delivery order through them they will forget your wings funny right that's literally all you order from there. Then leave you on hold for over an hour just for you to have to drive all the way up there after paying for delivery. I asked for a refund for the inconvenience and they told me no since I'm still getting my food. Understandable but I paid for a service, food, and delivery and I got none one of those to begin with. read more

I love Wingstop, I love how they have variations of flavors that's why we get our wings at Wingstop. With that being said, the customer service here is gross! Very disrespectful workers and people that manage this place is despicable. They've messed up my to-go order and when I called to inform them of their error, the boy that I spoke with in the phone told me that I'm the one who's irresponsible of not checking my order. They've messed up my order before and going back to this location and not the one by Costco, I don't know. I realize my mistake, is going back to them and serve me poorly. I ordered $50 worth wings, 9 habanero, 9 Louisiana rib and 6 lemon pepper. What does the picture show you? The ill-mannered, disrespectful child on the phone told me that the picture doesn't justify anything because I could've added or taken out wings. For 9 pieces of habanero, don't tell me that I'm cheating you on this! I called 3 times and asked to talk to the manager. This review will pretty much not matter because you will still want wings from Wingstop. I just will advise you to drive a little further to N Tarrant, they're more human and worth your money. read more

Wingstop - Mango habanero and a whole bunch of lemon pepper! - Chicken Wings Near Me - Watauga, Texas

This place has had a facelift, but you can polish a turd and it is still a turd. The BBQ sauce tasted like petrol!! The staff was ok and friendly!! However, I have had much better wings!! read more

A game-time, carry-out favorite! Fast ordering, but small dining area with little TVs, so I often go with carry-out. Easy online ordering, and it's ready when I get there. I like every one of the 10-12 Sauces and the Fries are always good. I prefer the Smokey BBQ or the Habanero. Good Bleu Cheese to compliment the saucy and spicy Wings. diningoutdfw.com read more

Would like it if this palace had better service. Extremely slow and they don't treat customers very well. I love the food but cannot go back any more. read more

The service at this place is bad the wings disgusting they're not prepared the right way you tell them light sauce extra crispy they do the opposite then I'm halfway to my house and the stuff i Order that comes with this family meal wasn't in the bag I was so confused. I called them and they said oh yeah we were out the stuff but never once told me when I picked up my oder I had to call them to find out my order was incomplete. read more

HORRIBLE SERVICE...I ordered off Uber Eats and they completely messed up the order,they forgot the drinks and fries,and when we tried to call no one answers...Spent a hard earned $50 for 70% of the order to not be included....SAVE YOURSELF THE TROUBLE AND DO NOT ORDER FROM HERE read more

On our last few visits to Wingstop, my wife has ordered 40 wings. We have been getting very few drumsticks, so yesterday, I asked could they get me closer to a 50 percent mix of wings and drumsticks. I ordered 40 wings and probably got 30 wings and 10 drumsticks. I am not going to argue with their management. I will vote with my absence. There are a lot of choices in Tarrant County when it comes to purchasing wings, and Wingstop in no longer on my shortlist. read more

If you got time to lean, you got time to clean... or cook. Place is empty and it still takes this place 36mins to put out 20wings. Kids in the back texting while there are 5 tickets pending to be made and mine is "next". Food is not consistent. Sometimes extra greasy, sometimes not, sometimes it's what you ordered, sometimes not. Is there ever a manager here? read more

We didn't even eat as soon as we walked it smelled like straight up cigarette we couldn't handle the smell so we left might be the hookah lounge next door but it was awful read more

The wing look like they were 4 days old the the fries are so disgusting I got lemon pepper and the worst I ever had so bad omg the staff is so disrespectful I never had a bad experience before now who doing the hiring there ever again read more

I ordered lemon pepper and Cajun wings and when I opened my food up the Cajun looked very half made like they didn't even try and the lemon pepper had parmesan on them for no reason at all. Also when in the store only one girl was doing her job correctly while the other ignored customers. Either this location needs new management or they need new workers. read more

Wingstop - Chicken Wings Near Me - Watauga, Texas

horrible. people sitting in their phones, 1 hour wait for 20 pieces when nobody was in the store. ridiculous, i'm surprised with the amount of complaints nothing has been fixed. Food was poor, the service was even worse read more

I spoke to the young lady that said she is the manager. Her name is Natalie to be clear! That might not have been the truth. She allowed me to come in at 11:23pm and she told me that they were closed after waiting 2-3 mins because they were "short staffed". There was no other orders but a door dash that was already being made. I asked why she couldn't take our order and she then said we don't have the food! After leaving I seen a Pizza Hut worker come in and say he was picking up! Something wasn't right but I let her have it because the cook looked at me as if she was not being honest. She then offered him her manager badge. I agreed he should take it! But whatever! Promote the young man! read more