The staff was friendly and attentive. We were greeted and helped right away. This Wingstop is conveniently located in the Homegoods/TJ Maxx shopping center. The lines at TJ Maxx is usually long so we placed our order on the app while we waited in line. We joined the Wingstop rewards club and also got 5 boneless wings! Perfect timing.. our order was ready by the time we headed over. My daughter and I shared the chicken tender special which came with 12 tenders, choice of 2 flavors and fries. We also had the 5 free boneless wings and drinks. It was the perfect amount for us. I liked the plain tenders but the sauces were good. Honey and BBQ. read more

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I always love the food here, especially the fries! Sometimes they take a bit long but it's not terrible. My favorite sauce is the honey chipotle! Love the fact you can add more food for cheap after checking out on the app. This location can be a bit packed sometimes but the wings & fries always good! I had the chicken sandwich the other day and I also loved the flavor of it! read more

Absolutely unsanitary conditions, filthy dinning area and the bathrooms should be condemned, no toilet paper, no paper towels. Imagine how the kitchen is kept ?Employees that spend more time on their phones than tending to business. read more

Not even sure why I continue to visit this location. There is zero consistency here. It really sucks when you're spending $13 on lunch just to be disappointed. If it's not the seasoned fries not being seasoned, it's the dry rubs not being seasoned enough. Today my fries were dry and burnt. The amount of oil they drench the wings in to apply the little to no dry rub seasoning is ridiculous. I honestly don't recommend this location at all. read more

Superbowl Sunday... orders were crazy, staff was overwhelmed BUT they made it happen! Orders were delayed but correct. read more

Good spot for late-night eats! 10 pm and there were several others picking up takeout. Chicken wings are fresh. We tried mild buffalo and spicy Korean. The buffalo was good with no heat as we ordered mild. The spicy Korean wings did not have much flavor. We could see the sauce and there was a hint of flavor but not enough to identify any of the spices. We ordered seasoned fries with a side of cheese sauce. I ate that first! I love dipping my fries into cheese sauce and this was very good read more

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My advice, avoid this place. I've been a handful of times now, and every time is rather disappointing. The food isn't bad. It's not anything special, but it's wings. The issue is the service. Their drink machine is always out of ice and when a customer brought it to their attention they just shrug and say "it does that sometimes". Another customer was asking about an online order and the cashier told them "it does that sometimes". The drink machine is also never stocked with the different soda options. Doesn't matter if it's just opened or middle of the day. At 11 when they open the floor is dirty, tables covered with trash. There's at least 6 or 7 people working in the kitchen, most of them are standing around cussing, screaming at each other. It's just an overall unpleasant experience. read more

This place is terrible. Who ever hires there staff should be fired. Staff does not care and is super slow. Been here twice now and both times have been the same. Slow service. Rude staff. Won't be going again. Any local restaurant has better wings anyways. read more

The restaurant is filthy - absolutely dirty in every kind of way. My son got up from sitting at a table and his entire arm was filled with who knows what brown gunk! The floor is dirty, walls full of stains, dust on all the edges, tables hadn't been cleaned in months, windows marked up with fingerprints and food, soda machine greasy, counters slimy, bathroom repulsive. Almost every employee had messy, oily hair and dirty wrinkled clothes. Please tell me why I didn't run out the door instantly? I guess I was hungry and an employee asked what I wanted fast enough. Oh, the food? Well we ordered 9 wings and 1 sandwich - which took 45 minutes! The wings were bone-dry, the chicken on the sandwich was paper-thin and the bag was literally dripping with grease. I thought the sauce spilled and it was pouring out of the bag....but no, it was the oil from the fries, dripping through the bag and out the bottom like a stream. A few napkins would have been nice, but why put that much effort in? Ok, so back to the food -- the wings were so dry my cat wouldn't even touch them. It's like they fried them, then baked them, threw them in the sun, sat them behind an exhaust pipe and THEN dehydrated them like an astronaut ice cream sandwich! I guess I'm supposed to crunch them like hot cheetos? I liked the flavor of my chicken sandwich. The 3 tiny pickles and sauce helped to coat my gullet like a makeshift slip-n-slide made out of a dry old tarp I found in my weird uncle Richard's musty dusty shed on a hot summer day. Going down, it felt like that construction paper we used in art class in elementary school, tearing up my already parched throat. Oh and 1 last thing, my son's last chicken wing was burnt, ruining what sliver of hope we had for enjoying our dinner. read more

Love Wingstop! Always delicious and they offer a variety of flavors and each one Ive tried have not disappointed. The employees at this location seemed to be working hard with the amount of orders coming in so not much to say about that. The location seems fine as I just picked up from this spot. read more

First time ordering and will not return. I ordered a chicken sandwich which had way too much BQ sauce. Also had the Cajun fries which were overly salty and cold. read more

Overall, this location was fantastic! The team working was extremely kind and respectful, the manager even coming out to check in on us and our time there. Food was very good too - just wish it took a little less time to come out to us :) Overall, very good! read more

It's been many years since I visited this place. Now that they introduced chicken burger, that's is a good excuse to go to this place. Chicken burger was good. I liked it a lot more that their wings and tenders. Hot honey rub was the best flavor to try for chicken burger. Atomic flavor was their spiciest flavor. It was not that spicy for me. I went with some mango habenaro wings as well. That was good as well. Prices were reasonable. read more

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Really disappointed with the service I received. I ordered a 8 piece wings and Kaleigh helped me. When I ordered she informed me since I was not ordering the wing combo I would have to purchase a ranch. I asked her if a sauce was included with my order and she informed me that it doesn't. There is no where that indicates this and it is extremely disheartening to hear that a one sauce doesn't come with your order. Think twice before you come or order a combo so you don't have to pay for a sauce. read more

Wingstop - Chicken Wings Near Me - Vernon, Connecticut

Extremely rude and unprofessional employee. I was picking up a doordash order tonight, which included a drink, and there was hardly any ice left in the machine. So I hit the ice button a few times in order to get the last few ice cubes to fall out into the cup (which worked), and as I was doing so, I heard a male voice from the kitchen tell at me, "There's no ice in the machine, goddamnit". Well first of all he was wrong, there WAS a little left, and I DID successfully get it out by hitting the button a few times, which I had every fucking right to do. To yell and cuss at a customer like that is extremely unprofessional, and anyone who reads this who was in there when it happened, will remember and will know the name of the employee I'm referring to. Hope he gets in trouble. read more

I ordered 10 wings they gave me 7 and one with a bite mark in it. the ranch is bad. the workers were barefoot. it smelt really bad and the walls were dirty aswell as the bathrooms which had brown stains. read more

Wingstop - Chicken Wings Near Me - Vernon, Connecticut

Super disappointed. After a long list of decisions, decided on Wingstop for dinner because of the pictures on their menu. Oh please beware. Ordered the spicy chicken sandwich because of the delicious appearance of a spicy crispy chicken patty with pickles. So utterly disappointed to drive all the way home and crack open the box to discover absolutely NO pickles on the spicy chicken sandwich. Food tasted sub par, mood was ruined as I was looking forward to pickle goodness... didn't realize it was SO challenging to follow basic instructions or pictures. Additionally, waited extra long for food. Popeyes Is way more bang for your buck in terms of the spicy chicken sandwich... wings were eh- not too flavorful with the garlic parmesan, fries were super soggy. I'd look elsewhere. Last visit at Wingstop for me!!!! read more

I walked in at a busy time. And was having a really bad day. There was a little wait for my food and I almost didn't decide to eat here. But it was a good decision to! The guy at the register was kind and patient! Also Considering the amount of people coming in and out it's a big and fairly clean, quiet place! This food definitely comforted me after a long stressful day. read more

Wingstop - Chicken Wings Near Me - Vernon, Connecticut

I've been here for an hour and 20 and still haven't got my food. I've seen 30 people walk in and out with their food, the employees switched shifts, and i'm still here waiting for my food to "cook." I am gonna kill myself if my food isn't out in 5 minutes. People have laughed at me because they got their food before me despite walking in 40 minutes before them and ordering. read more

Wingstop - Chicken Wings Near Me - Vernon, Connecticut

Wings hot and crispy, good size hot those nasty gigantic hormone wings. Flavors hot honey and garlic Parmesan were delicious, big sprinkles of Parmesan on the wings. Fries hot and crispy, dressings tasted homemade. Service was friendly and found came out fast. We'll be back. read more

I was there this Saturday and it was very welcoming and everyone was friendly. The food was amazing just how I wanted it to be. The service was quick. read more

1st time going to wingstop today, 45 min wait. Wings were gross. Staff was extremely rude to other guest. Not sure what all the hype is about. Will never go in there again. read more

They do not provide their own delivery and when it doesn't show up they don't take ownership even though orders are placed through the WINGSTOP app! They blame third party delivery for the company's issue and tells you to deal with it. Also ordering ahead for pickup is a joke because they are always running behind and the food is never ready. read more

today I ordered through uber after having surgery and not being able to cook. I received my order and it was missing items. I called figuring I could possibly have someone pick up missing food well I called and phone was answered by welcome to moes which I knew wasn't accurate but the person hung up before I could question. 2nd time once again welcome to moes and laughter in background and hang up . so 3rd time just pick up and hang up.. last time young man answered Wing stop I then asked to speak to a manager at this point I'm not gonna talk to just anyone and wanted to report then which seems like managers probably sitting there allowing it to happen or not supervising.. he says no manger or supervisor on lady so what do you want I said no worries I'll reach out to corporate he laughed and said whatever. This staff is so unprofessional and rude if they weren't playing around maybe my order would have been accurate. read more

Went there at 815 they had the dinning room closed so couldn't eat in.. had to eat in the car. Drove 30 mins to try wingstop. Very Disappointing read more

the customer service was bad. i was the only one in here. first they get my order wrong, then they take 20 minutes to make two tenders. i was waiting at the counter for over five minutes just waiting for them not to look at me standing there. but not acknowledge me to take my order. read more

Horrible, order was messed up. We had to wait 45 minutes for an order that scheduled days before. Wings were over cooked and burnt...

Wingstop come on it's not that hard to put the right sauce I ordered on the wings. This is my second time ordering take out from there and both times awful service and then the order isn't even correct. My girlfriend got hers and there wasn't even any sauce just plain wings. Don't know how this crappy place is still in business read more

This place is the worst! Cashiers texting while ringing you up, no personality and terrible customer service! I won't be back and recommend you stay away. read more

I only put one star in order to write this review. other than that it wouldve been 0/5 stars. this place was absolutely terrible from the service to the food which is very unfortunate because I've had it in different states and it was good. first off the person taking the order had a headphone in and made me repeat my order 4 times to still just get it wrong... they gave me the wrong flavor for my wings the fries were not cooked and hard inside with just a bunch of seasoning to cover the fact that they were not cooked. After repeatedly telling them they messed up our order and forgot our corn we still never ended up getting the corn. the girl cooking in the back was beyond rude and she didn't even know what she was doing. ONTOP of all of that the floors were disgusting and sticky, there was no napkins and no ketchup? Close this place down. read more

Watched my food sit with my name on it for 20 minutes while a single person worked the register, phones, and gave people their paid orders. When I asked for them to call some names off the orders the others customers yelled at me like I'm the problem lol. read more

My Arab friend had to sit 1.5h to get his wing stop. He helplessly watched as Gorlock the destroyer picked up 50 wings and devoured them in less then 5 minutes. read more

Awesome wing place!! Everything tasted great.. got the 25 boneless wings with the choose three different flavors.. so I chose Mild, Hickery smoked BBQ and Hawaiian. Would definitely order from here again. read more

I went to Wingstop because I was convinced by their new ubiquitous ad campaign to try their mango habanero chicken sandwich. It was terrific - but that's where everything goes downhill. I also got an order of seasoned fries. Even though my order was "made to order" the fries were a worthless collection of limp,taste free potatoes. I ate only half the order. I had been to the Wingstop website and it said that they had Gold Peak southern tea. Well they didn't have that tea but they had a machine where you could dispense four different kinds of tea, sweet tea being one of them. Unfortunately the only thing that came out of the machine was water. I explained this to the manager and he said that they had run out of the tea. He directed me to the coke machine where I could select a large number of drinks, which I did. But the lemonade I received wasn't even cold so I asked the manager for a cup of ice. He came back to the counter with a very small amount of ice with apologies that the ice machine wasn't working. Is this any way to run a business? And I haven't even gotten to the real disgusting part of the review. The place was dirty and disgusting. There was a large stain on the floor about two feet from the coke machine that was gross. You'd have to be blind not to see it. The paint on the wall was peeling in many places and to top it all off there wasn't even a trash can in the restaurant to empty papers. And the "restaurant" had room for at least forty people. Obviously I would never go back to a place that cared so little about how to clean and run a food establishment !!! read more

I had better wings at Friday's. Firstly the place is filthy, you almost want to call the health inspector standing in there. Made my order online went to pick it up everything was cold and items were missing, I called back and was hung up on, got in my car and drove up there while calling back to reach someone. The manager finally answered I told her the issue but headed back up there for them to remake my order, cold soggy half seasoned chicken, cold soggy fries and I had a side order of carrots which was only 5 small looking carrots in a large box. I was annoyed after spending over $50. The "manager" seemed partially like she had an attitude and partially like she's slow. After telling her my issue she offered a refund or remake the order. I regret having them remake it instead of just getting a refund. It took 30-40 minutes for them to remake the order. I wanted to scream. I just took the food and left, got home and it's pretty much disgusting. The wings were a bit undercooked. The fries were super soggy the boneless wings were just gross and very very soggy. People rave about this place and I can't seem to fathom why. The food is worst than mediocre, wouldn't eat here again if my life depended on it. Ended up not eating any of it. Honorable mention to the food I returned that sat on the counter in front of the register the entire 40 minutes I was in there, I'm sure it was longer than that too. read more

Best wings with great variety Definitely worth it Yes have ordered twice and each time was excellent read more

So disappointed. Placed a large order for a party (in advance) and was told I needed to wait 3 extra hours because they were unable to fulfill their orders and did not know when I could pick up the wings. The staff I spoke to were both unprofessional and rude. Don't waste your time or money. Update ... finally picked up the order (because I had company and there was no other reasonable option) brought it home to find half of it was missing and they forgot the sauce. Epic fail. read more

I absolutely looove this place! I have always gone to Wingstop for as long I could remember. When my husband and I moved to CT from Texas. We couldn't find a good wing place. And then we noticed 2 had recently opened up, one in Vernon and the other in Hartford. The Hartford location we couldn't stand (horrible service). Basically we have been coming to this location since it opened. I never have a problem with the service here. Each time we've come, we always leave happy and full. As for the wings, I love the original, mango habanero (watch out it's spicy), mild, BBQ and lemon pepper. My husband always gets bone in and for me I usually get boneless. I've noticed the boneless has a little bit more salt to it but I don't mind. I think the bone in are the best though (just don't like the mess). The ranch is to die for!!! I'm very picky when it comes to ranch and I usually take extra home. Because I love it sooo much! Lol the dinner roles are buttered to perfection and you can get veggies stick which I love also (w/ the ranch). Side note: we don't live near here but try to go at least 3-4 times a month. It's worth the drive. read more

Update: Well, I gave it another chance. I noticed that their menu has "boneless wings" (which is what I was disappointed with last time) by also, "tenders". I kind of assumed them to be the basically the same thing, but apparently they are not. The tenders were actually quite tasty. They are the flat strips, as opposed to the dried up balls of chicken that passed for boneless wings. The tenders are the way to go, I guess! This time around I spiced it up, trying the mango habanero, and enjoyed it. The fries are great and I like that their blue cheese is a little different. read more

I was excited to see a wingstop open up near my house; but I'm sad to say that this place fell short of expectations overall. Here are some highlights - 60 cent boneless on Mondays AND Tuesdays! - Boneless wings are TINY. Not very meaty and pretty disappointing looking when you get your basket. - Wings are salty salty salty! Very overwhelming, get a drink. - Outside of batter is too crispy, flavors are soaked in properly. - Wait time is LONG, maybe they're getting their sea-legs but the staff here is pretty slow; order ahead if you're in a rush. - Ask for ranch or bluecheese; isn't given if you don't ask! -Dining area is just a long depressing hallway, not a place to catch a game with friends. I feel as though I could be back on a discount day; but would definitely prefer BWW or Sliders. read more