I'm genuinely surprised this place doesn't have an overall higher rating. Although this location is relatively small, with seating blocked off and cramped parking - the customer service is phenomenal!! Any time I have placed an order on the mobile app or online, they've gotten my order correct. Unfortunately the app doesn't have an checkbox for extra seasoning on the wings (this feature is only available for the fries customization section). After submitting my order, I'll give this shop a quick call and ask if they can accommodate anything the app does not leave space for - and they're happy to do it. Most of the time, my food is hot and ready for pickup. Whenever it's not ready, I find myself only waiting a few minutes and some times granted a couple extra wings to make up for a slight my longer wait. This Wingstop is the most consistent compared to the one in along Crenshaw Blvd. and location out in San Pedro read more

Wingstop has increased their price over the years and has become more of a treat than a place you can dine regularly. Aside from their price, they in my opinion, have one of the best garlic parm in the game. Their new tenders are a good alternative if you can't afford their bone in wings. This location has a tiny parking lot, but the food was fresh and hot when I picked up an online order. What is a huge bummer, is that they have no tables to dine in. read more

Wingstop - garlic parm tenders with Seasoned Fries - Chicken Wings Near Me - Torrance, California

Food, service and ambience all three are excellent, the food is always fresh, hot and well seasoning. The new fries i love them and the staff os very friendly. I love it i love it i love it . Right now is closed and i can't wait for the opening read more

Never go to this location!! On Emerald Street in Torrance. I am writing to formally express my dissatisfaction with the customer service I received from Kenneth (the name stated) regarding a recent online order. I placed my order through the online system; and when I hit submit I immediately recognize my order was wrong. I ordered boneless and wanted to order bone in. I immediately called the store. Spoke with manager on duty; Kenneth stated I was not allowed to modify my order or change the order, I had to take it as is. I then asked for a refund to which he applied he's not allowed to refund food. So I went in person hoping to resolve the issue. I was still met with. I had to take what I ordered online and no refund and no changes. I couldn't believe this is how I was treated at the restaurant for assistance, No effort was made to help resolve the issue, offer an alternative, or provide guidance on how the matter could be corrected. I left the store with no food and no refund. Now I have to call corporate to help get this resolved. read more

This is a take out review. This location does have some benches, but no where to really eat inside. Wingstop is by far the best Wing spot there is in my opinion, but hey there's a lot of spots I still need to try, you never know. For now I'm sticking to my guns and say that Wingstop is the best wing spot around especially for Bone in Lemon Pepper Wings. read more

Wingstop - Lemon Pepper bone in wings - Chicken Wings Near Me - Torrance, California

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I stopped by this location to indulge in a late night meal after work. They had a special $20 for 20 wings. I ordered two flavors. I ordered lemon pepper and chipotle dry rub. The lemon pepper was flavorful but the chipotle missed the mark. I requested two ranch dressing as dipping sauce and they said no problem that will be an extra charge of $4. I asked how many sauces came with my order and they said none. Their explanation was since I ordered their special it didn't come with any dipping sauce. Terrible rationale. It's like ordering a steak but the steak sauce is extra. Never again, I'd rather not deal with a restaurant that is penny pinching over sauce that should be included with my purchase. There are too many dining options for consumers to choose from these read more

I ordered for carryout. It was ready when it said it would be. I walked in they welcomed me and I told them I had an online order. They proceeded to give me my food and cups. I thank them and leave. I then get in the car and drive off to head home. My daughter starts handing out everyone food in the car. I started to eat mine and it was a long piece of hair cooked into the chicken. I immediately pull over on the freeway and puke. $35 gone down the drain. Y'all really need to implement hair nets read more

Wingstop - Hair on food - Chicken Wings Near Me - Torrance, California

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Ivan was very help. Answered all questions and had good suggestions. Restaurant is clean, well kept. Wings and fries are delish. Wings are not dry at all. Fries were crispy. read more

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This is my go to Wingstop location when I am working and honestly will not be going to any other Wingstop locations otherwise. This has got to be the best Wingstop I've been to and I've been to a lot of them. I usually do an online order 25 minutes before I pick it up and it's always ready, always correct with no missing items and the workers are consistently nice and friendly. Every other location I've been to, the workers don't seem happy to be there and my order is incorrect. My usual order: 6 wing combo: 6 garlic parmesan - well done. cajun fries - well done. ranch and coke. (From time to time, I do get their Louisiana rub which is a spicy dry rub worth mentioning.) Ambiance: I usually come during lunch hours and notice that people are taking their orders to go. For the most part, it is clean with the typical Wingstop decor. read more

I've ordered food here a few times. I've only tried a few of their sauces and haven't settled on my favorite. They were preparing a lot of orders for pick up and were very busy. My order took about 20 minutes until it was ready. I didn't find the wings exceptional - average at best. I assume most people order food here for the variety of sauces. What surprised me is they offer no seating despite a relatively large open area. I've ended up eating in my car twice which is an experience considering the messy consequence of consuming chicken wings dripping with sauce. For that reason alone, irrespective of the food, I probably won't return. I found the parking lot to be small and full. I parked in front of another business and, fortunately no one complained. read more

It's pretty shitty to think that a million dollar company is charging customers the prop 22 fee, they are your employees, you pay them the $2. Also I come into this place and you have employees working in a hot ass environment without any A/C The owner should get dirty with them on days like that (on multiple occasions) I live around the corner and never order delivery but I still think the company should be paying the prop fee. Things that can improve are they need to look out for their employees, I talk to some of these people and they express how hire ups are a joke. Besides the money sharks who run the show , this is one of my favorite WingStops. The food is always fresh and they haven't resorted to smaller wings to lower the cost but you still get less wing for your buck (yes some wingstops have done this in my area) I give the food a solid 4 stars, same them with customer service. I gave it a 2 star become there are too many franchises that do not gaf about their employees. read more

The food/chicken wings are not good. I didn't like them and I didn't buy any other food. Sorry not my favorite. Hello I guess I have to talk some more before I can go. I returned them and got my refund. No problem there. I got some other chicken just regular. No not a fan of the chicken wings that's it that's all. I guess I'm done here. Service was good. The prices are OK. Clean inside. This was a Torrance area on Sepulveda. Bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye bye-bye byeCajunChicken Wings sat for awhile I guess they didn't like it when I returned it it looks surprised. Sorry not everybody likes it read more

Wingstop - Photo shopped Don't be mad I look like this when I was younger - Chicken Wings Near Me - Torrance, California

Great location! Very clean, very fast, friendly staff. Never had a problem at this location. Parking lot is a bit small but everyone seems to come and go rather quickly. I will be back for sure! read more

So long story short, I ordered my food from the site at work and it arrived partially Eaten. I was so confused I thought maybe I got the wrong order but I checked the receipt on my bag and called the store. When I called the worker was really nice. He was just as confused as me! He was so understanding and gave me a refund! I honestly didn't really want a refund ....... I wanted the wings...I was working a 12 hour shift. I couldn't leave my work building and it was too late to order anything else. I asked if they could remake my food and bring it to me. I was desperate and I was really hungry. The employee asked his manager and they went above and beyond to help me out! I am so grateful for the kindness they showed me! Thanks again and I'm posting a picture of my eaten food by the delivery driver who wasn't an employee of Wingstop. read more

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Located in a small plaza. Parking is free. Staff is friendly. Waited quite a while for my wings (30 minutes). Ordered the large which consisted of 10 wings and veggies on the side. I got the garlic Parmesan and the Louisiana rub. Both of which are dry rubs. Very very tasty. With a kick of spice. Other than the fact that I waited so long for the wings I would come here again. Highly recommend read more

Wingstop - Chicken Wings Near Me - Torrance, California

My favorite place for wings. I always get their barbecue flavor, it's my favorite! You can't go wrong with a side of carrot and celery sticks! read more

Wingstop - Barbecue flavored bone-in wings. - Chicken Wings Near Me - Torrance, California

Dylan gave us the best service and the food was good. restaurant was actually clean too

Ordered food for my son to pick up that came with 2 ranch with the order, he drove 3 miles from work to go pick it up and they only put one ranch, we come back home to call them and they tell us theyll give us the ranch back if we come pick it up, ridiculous. read more

This WingStop has always been my preferred to go to. Their customer service is in point and very professional. Yesterday I was there Christmas Eve the workers were very upbeat. My order is always got fresh and correct. I drive all the way here from Inglewood because of their quality of food. Very good read more

0 stars I'll never be back. Uncooked & I asked for extra wet & look at what they gave me. This is a laugh in the face. They need better guidance and training. read more

Wingstop - Dry WINGS. NO FLAVOR - Chicken Wings Near Me - Torrance, California

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Ordered at 1:30 on Super Bowl Sunday. Never received my order. People who ordered at 2 pm got orders before me... Need better management and leadership!!!!! YOU HAVE 1 JOB TO COOK CHICKEN IN THE ORDER THAT THE ORDERS COME IN... EPIC FAIL read more

Wingstop - Chicken Wings Near Me - Torrance, California

If I could give 20 star based on the customer service I would. The staff working today, March 25, 2024 at 5:45-6:15pm are NUMBER 1. I don't know the males name who was taking calls but I hope he is the Manager or is promoted to one. He has the most friendliest and patient demeanor. I called in before we went. He didn't rush me off the phone. He answered every question and was so helpful. I then placed my order online. We often come to this location when going to medical appointments in the Torrance area. The hubby and I walked in and he was still taking orders. I recognized his voice. He was so nice with every call. The other staff here was so helpful and sweet as well. The place is clean. Everyone was attentive. You would think they would be rude or moody for all of the calls coming in on a Monday and for dinner time all at once but they were all cheerful and handling each order with ease. The male on the phone turned around and my husband recognized him and he recognized him. He used to work at the Lawndale location. And there when we encountered him he knew everyone's order by name and phone number that called in. He always had provided 200% customer service there. We had since moved from the city after years and he had been there for quite a while as well and he was our favorite person to have to deal with our food. Our orders were always correct, hot, never anything missing. And guess what.... That's exactly what happened here at this location. Our food was ready before we expected. Everyone in that establishment at this time was mentioning the great service. It was THAT noticeable. He and the other staff really made everyone including us enjoy our transactions. The food.... Phewwwwww.... It was hot, made correctly to what I ordered. I ordered legs, wet, saucy with two different sauces (original hot and garlic Lakers special) and then ordered 10 piece, wings only, 5 and 5 of habanero mango and original hot. Both wet. Fries extra seasoning and well cooked (crispy). Everything was more than on point. Having a meal done correctly and with amazing customer service always makes the meal taste so much better. Thank you to this location and to him. I don't know his name. I should have asked. I think he HAS to be the reason this place offers such great customer service. The cooks.... YOU all did AMAZING. The food was perfect. read more

Waited over two hours for my order, they were very unorganized and team was processing Door Dash orders before other orders. I had placed my order a day in advance and still did not have my order ready. Team was very slow with orders read more

Wingstop - People waiting for orders - Chicken Wings Near Me - Torrance, California

This is the Wingstop location I frequent the most. Wings always taste great and are crispy. Shoutout to Sandra for the awesome customer service! She took care of my order. read more

I love wingstop but this review is for the whole junior wing promo they have going on. OMG I hate it so much. I felt like we got totally screwed. It's not the fat crunchy wings we are used to. Some scrawny gross pieces of bones with barely any meat on it. Lacked flavor too. We normally go to a different location so I'm unsure if the flavor is due to the location or just the whole junior wing style. Totally disappointed! Wing night, ruined!!! read more

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Walk in order. Just a single chicken sandwich. Was told 10-15 min. Sat there for 25 min. At 28 min asked if my order was ready. Came out one minute later. Cold, stale bun, 2 pickles (one inside one outside sandwich), tiny piece of chicken (3/4 size of small sad hamburger bun). Will not be returning nor referring this place. Served as if the other 2 people in the place were upset about time as well. 1/10 read more

I was pleasantly surprised at how good the food was. Chicken sandwiches are juicy, flavorful and reasonably priced. Their honey mustard and Ranch are fantastic. And the hot honey tenders were crispy, juicy, and had great flavor. Well done guys. read more

I give kudos to the staff that was working on Super Bowl Sunday 2023. It was incredibly busy and so packed shoulder to shoulder inside and out. Im sure it wasnt enjoyable for the staff to be constantly yelled at. It was a circus dont get me wrong. However, the people were very rude and demanding. WHAT DID YOU EXPECT TO HAPPEN ON SUPERBOWL SUNDAY?'! Dont be a dick! I am writing this review because they were all working hard, communicating with everyone to the best of their ability, and my food tasted great! Better then when I go on a normal day. Maybe next time pause online orders? Thanks wingstop :) I appreciate you read more

Torrance Food Crawl #373 This Wingstop location is relatively new. If you're driving here, access is from Hawthorne Blvd, not Emerald St. The quality of the wings here is typical of other Wingstop locations, which is good. There is no inside seating, so 'take out' will be your only option. The six-piece combo was just about right for a meal. This time I went with only one flavor, the mango habanero, which has a little bit of heat but not too much for my taste buds (it's listed as the second hottest flavor, after 'atomic'). Very good. When I made my order around 7:00pm I was told that my order might take up to 20 minutes. It was ready in 5 minutes. read more

Wingstop - 6-piece combo - Chicken Wings Near Me - Torrance, California

Came here on Super Bowl Sunday and they were kicking ass getting orders out. We accidentally missed a call to confirm the order and they still hustled and got our order out right away. Really appreciate it and recommend the staff read more

Really tasty and nice chicken. Love to visit them sometimes to get some hot wings with my friends. Fast service usually takes 10-15 min to get your order. Recommend! read more

This is my local wing stop and they have a consistent taste of quality food. My favorites are the Louisiana rub bone in wings, fries, and veggie sticks. read more

Update # 2: I never did get that refund. Guess I spoke too soon!! Update: I received a call from the store manager who knew that I was a regular customer and she apologized and gave me a full refund. Also said she will handle the unsanitary frozen fries situation. I really appreciated her call and the refund was a bonus. I was really disappointed today!!!! Seems like they ran out of seasoning today!!! They charged me extra for extra seasoning on my fries- wasn't even seasoned!!! Lemon pepper wings was so bland and gross- no seasoning Louisiana wings weren't even Louisiana. IDK WTF that was!!! Yuck!! Also there were trays of frozen fries sitting out on two racks all the way down to the floor. Didn't look sanitary at all!!! You pay money for goods and there should be a certain expectation of getting your moneys worth. We ended up throwing half of it away bc it was so unappetizing. What a waste . read more

Typical fast food establishment. Workers that don't wanna be there and food that will kill you eventually. Nothing special about the place but honey barbecue wings are . That's why they got 4 stars. Otherwise MEH. read more

I can't believe you have to buy the sauce separately when buying wings?! Who doesn't sell sauce with their wings?! Also, you can't buy less than 10 wings unless you buy a meal. read more

Worst fries ever and manager is not available to discuss this crap food that got! I'll never go here again!!!

The wings are very delicious but the fries could be better of not saggy. My order was NOT complete when i checked it at home and the manager said he will refund me but NEVER did. The place could be cleaner and the staff needs more training on customer service. read more

Sandra was extremely pleasant, the customer service here is on point. This location is always clean and the staff is friendly and not to mention; the chicken is always cooked all the way through. My daughter and I always stop by for the vibes. You and your family should too #TeamWingstopTorrance read more

Wingstop never disappoints. Everyone was very helpful and the food was delicious. The inside has a variety of sports playing and I was entertained. Will come again!! read more

Wingstop - 8 pc with cajun and original hot - Chicken Wings Near Me - Torrance, California

Ordered voodoo fries as a walk-in and got my food within minutes. Service was very quick and professional, food is great!