Great sandwich but large enough alone. Suggest ordering the full meal. Fries are pretty good. It's OK looking. Wouldn't know as it is the first Wingstop that I have visited. It's not typical for a fast food restaurant in terms of service. It's down to 4 stars because they spell my name wrong when I receive my food. Guess I need to spell my name in the future. Go for the combo meal. read more

Wingstop - Chicken Sandwich Combo with ranch dressing - Chicken Wings Near Me - San Jose, California

Boy golly do my wife and I LOVE Wingstop. However, this is the first time where the wings just sucked. Context: we got the 30 bone in wings. 12 lem, 12 hot honey, 6 Louisiana. Flavors we've gotten before that are usually on point. Each of the wings was so under seasoned it felt like we were eating crispy flavorless chicken. I feel like we could given the wings to our cat without worry of it getting sick. It was shocking how bland they were. We tried to rub the wings on the bottom of the containers they came in to get SOMETHING but nope. Also, they were coated in oil. I'm talking enough oil where, if you were somehow able to take it off the wings and put in a pan to cook food, you'd have enough to coat 5 pans. We ate 10 wings and both started to feel nauseous. We threw the other 20 away. Like I said, we usually love Wingstop. But today, we hate it wish a passion. And it's at this time that my wife and I would like to announce we're taking our talents to Buffalo Wild Wings. read more

Came in with a larger group in front of me. It was like 44 orders from a summer camp group. It is a longer wait than expect time, but the manager is handling it well, they do see me wait and offer me comprehensive meal. I appreciate and understood they were overwhelmed by the big order. read more

Wingstop - Chicken Wings Near Me - San Jose, California

I had a very disappointing experience at Wingstop on 6/9/26 around 6:00 PM. The employee, Carmen, had an extremely rude attitude from the moment we walked in. She appeared uninterested in helping customers and dragged her feet throughout the ordering process, making us feel like we were inconveniencing her. What bothered me most was that she began speaking in Spanish to her coworker about us, seemingly assuming we wouldn't understand because we're Black. We do speak Spanish, and when I confronted her about it, she immediately denied it and acted as though I was making it up. No customer should feel disrespected or talked about while simply trying to order food. It was unprofessional and left a very negative impression. I hope management addresses this behavior so other customers don't have a similar experience. read more

Came in, pretty late at night to pick up some wings, when I entered everything was happy and jolly. The lady who attended to my order was pretty arrogant and lacking hospitality. Once I received my meal they were completely lacking a lot of sauce. read more

Wingstop - Wings with half-assed barbecue sauce - Chicken Wings Near Me - San Jose, California

Typically I do have positive experience with the service at this location but they seemed understaffed on the day of the Free Wings promotion. I had ordered online for an in person pickup and waited over 30 minutes in person for an order that was already on the pick up counter. The staff was unable to help me grab the order and only had time to make and take orders. By the time we got the food, it was already almost cold. read more

This store has slow times and bad customer service. The time is never accurate and the employees seem to just drag their feet.

Was super excited a Wingstop opened up near me! I ordered for take out, but it seem they had a lot of other door dash orders or something because there wasn't a line but took awhile for my food. The chicken seem a lot smaller than what I remembered in the past, but the fries are still one of my favorites on the menu. The team however was very nice and it's clean since they just opened, however I'd need to come back to try and give them another chance when they've had more training and get used to the traffic flow. Parking was easy to get however in the plaza when I went. read more

Wingstop - Chicken Wings Near Me - San Jose, California

I wish management would do better here. Or even the person who owns the franchise. Quality lacks, I ordered lemon pepper wings and hardly an ounce of seasoning. Their signed pricing also doesn't match the name pricing for extra ranch. Just avoid this place. This is my last time here. Quality has gone down. read more

I did an online order. When I arrived - no one came to check on me, I had to flag someone to ask if my order is ready (the online system shows that it's ready) My order is not ready. A new customer girl came in, a beautiful girl. The workers excitedly came to the counter right away to check if she needed help - he was carrying two bags, but none of it was hers. He didn't bother to check on me. I had to flag another worker - and yes, 1 of the 2 bags was my order. This establishment needs training, specially the late being staff!! read more

Always check you have everything you ordered they frequently miss something. And it's Spanish speaking only. read more

They were skimpy. I ordered a large fry and they gave me a regular size. I'm never going back to this one

I went in hoping to have a better experience but I did not. I would say go to another Wing Stop because the people are rude here and don't even know about their own menu which is very bizarre. The food was good but the service sucked and I do believe service is everything since I have worked in food before. I don't think we can always make everyone happy but I do think we should be aware of the menu and our attitudes. read more

We were very pleased with our experience at this WingStop location--so pleased, that we stopped at another location a week later and learned that unlike most franchises, each location is managed (or mismanaged) differently. Compare the reviews and it looks like this is the best WingStop around here. The wings were hot, fresh, and well prepared. They took about 20 minutes, as promised. Location is clean and pleasant. read more

What is going on with this place? I ordered and there were 4 tables plus me waiting for food. 3 people working in the kitchen. Could they be any slower? This is ridiculous. read more

The food here is delicious! From the wings to the fries to the tenders, everything was so full of flavor and savioryness! And they have the best ranch out of any place I've ever been to, perfect consistency. And the vibe is so relaxing, they have TVs to keep you entertained while you eat, and the plane aesthetic is very cool and unique. The service is great as well. Staff are very efficient and accommodating. I've been here over a dozen times and everyone is a joy to interact with. Would recommend this place to anyone looking for a good spot to dine at! read more

My fiancé and I have been to this location twice and both times they have messed up our order. First time they completely forgot a meal (we had two orders) and this time they forgot an order of veggie sticks. The food also looks horrible this time. My fiancé ordered buffalo flavor and his wings look off to say the least. I added a picture my fiancé's order of buffalo, I also ordered buffalo which I also have pictured and mine looks nothing like that, that's how I know something is off with his. Never coming to this location again. read more

Wingstop - This is supposed to be buffalo flavor but the sauce looks old and gross. - Chicken Wings Near Me - San Jose, California

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I was at my doctor appointment and placed an order at 2:31pm and scheduled it for 3:45pm since I figured I'd be at the doctors a while. Turns out it didn't take as long as I was expecting. Came to the store at about 3:00pm to see if maybe they could make me my order sooner since I didn't want to be stuck waiting in the parking lot for almost another hour. So I went into the store to ask the cashier if I could get my order early. He looked confused at me and so I repeated my request again. All I needed from him was basically a Yes/No, but instead he keeps looking at me confused and then staring at the cashier screen and at his phone. Then he proceeds to walk towards the back area to turn off the music blasting from his personal phone. I thought maybe he just couldn't hear me due to the music being loud? Then comes back to me but with another coworker and they speak to each other in Spanish and then she asks me what I'm here for and so I repeat the same thing requesting to see if I could maybe get my order earlier. She then gives me a blank stare until eventually she uses her phone translator to reply to me in English about my order taking 15min. I responded back to her verbally saying in English that that's fine since it would be somewhat earlier than anticipated. My point is that this whole verbal exchange took nearly 20min all because they couldn't understand me in English! I'm sorry, but this is America and if you're going to be working in an American restaurant, at least know a little bit of English to answer a Yes/No question. Adding to this review, I bought a drink with my order and so I went to the dispenser and tried to get Sprite mixed in with some Powerade, but the Powerade looked very watered down as it was dispensing. So I tried it and yup, it was. Dumped my drink out and figured I'll just get sprite. Tried it. Also tasted watered down. Whoever refilled the syrup in the machine probably didn't do it right...I ended up sticking with Coke which tastes ok I think... read more

Restaurant was clean. Food was served hot. And the folks working there were helpful and courteous. Will come again.

We ordered lemon pepper wings. It was so dry. The chicken tender was not bad. Don't waste your money here.

Takes so damn long to make the food can't even eat here on your lunch because they'll take 45 mins to make an order of tenders and fries

It takes them 48m to make a 15 wing combo got 1 guy working in the back. Terrible service never waited 48m for a 15 wing combo when im the only customer there. read more

The food is fantastic when it's fresh, our tenders and wings were great. Sometimes the fries are a bit soggier than we would like, but some days they are perfect. Definitely my fav wingstop. read more

Love the bone in chicken with all of their flavors, mine it's the lemon pepper. On my recent order 8/ 23 they got my order wrong, however didn't find out until I got home 20 mins. later. I called the store and Kevin, a nice hispanic young man was AWESOME he offered to make it right for me. I was impressed how nice they are at this store. I will come back to this store time after time, great job Kevin. read more

Amazing ambience, and great food. The customer service was amazing, and the food came out fast and was pretty good.

They forgot to give the fries for the combo meal we ordered. Definitely make sure to check your to-go orders before leaving.

Went there yesterday for dinner to get some wings to go. The guy who helped me was fine, the wings and fries were delicious and I was in and out in under 10 minutes. There was only 1 person in the restaurant, which made me wonder what was up! I clicked on this app and saw a lot of negative reviews as well as some positive ones. I'm hoping this will help to tip the scales in their favor!!! read more

them cuhs forgot ma fries bruh now im suffering eating wings only like it dont hit the same. Nah cuh i js found out these mfs forgot my ranch to bruh read more

I usually really dislike wingstop cause it's always so inconsistent. Finally saw that this location opened up and thought maybe since it was a newer location, it would be a newly trained team and managers making sure things were going out properly and I'd have a better shot at getting good food. I was wrong. So wrong. Fries were still raw in the middle and more like steak fries than the usual. It's pretty obvious the potato cutter is broken. The corn was poorly seasoned as in all the seasoning was on the cob side rather than mixed around so the corn kernels were seasoned. Boneless wings were hardly sauced. Classic wings were hardly sauced/seasoned. read more

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I called them 20 times to cancel an order. Absolutely nothing. Nobody even seemed the care th pick up the phone when I called for 39 minutes straight. I would love to belive in a 30 minute time difference somebody gonna think about picking up the phone, but no read more

Thank you to the staff Dayanara and Martha for making our last minute big order of 75 wings happen our first time ordering such a huge batch but they were very helpful. read more

Wingstop - Menu! - Chicken Wings Near Me - San Jose, California

Great Wingstop, always have things ready quickly, food's great, the store is always clean. Not sure what else there is, it's a great spot for lunch near the office. read more

I love wingstop ranch. It's so good I always try to get a second box of ranch so I could have some more. They have very great service at said location type shit. Come to wing stop if you want good ranch. The places vibe is chill asf but they lowkey need better music playing on the speakers. read more

Wingstop - Wingstop ranch - Chicken Wings Near Me - San Jose, California

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Ordered well done wings. The estimated time was 20-25 minutes but I understood that was due to the longer cook time. The store was not busy. Picked up my order and not a bit of crisp. read more

Fast service and food is always hot. Music was a vibe will definitely return. All that and cheap boneless meal deal was a win

Service was great, the people at the front are quick to get your order in. staff was nice and it was very quick. Very pleased !

Service was fast and the food was really hot -- got the chicken sandwich with garlic parm rub. read more

Wingstop - Chicken Wings Near Me - San Jose, California

Not sure why everyone is so unhappy. Went at night and I guess it was less busy. There seems to be an understaffing issue but the staff were friendly and helpful. Wings were good in terms of taste and came out hot and fresh! Fries were lesser in terms of quality but we're still alright read more

Siomara provided us with great customer service and was very friendly! Our wings came out fast. The place was very clean

Online ordering was very convenient, and the wings were done within the estimated time. Highly recommend takeout for large parties!