This place is the best! Customer service is like 20/10. They always greet and acknowledge you which is half the problem with other stores. Very organized and delicious food. 10/10! Recommend!! Thank you read more

I can't remember the last time I gave a one star, but for a place that specialize in wings to have soggy wings and Paul grease. There is no crisp to it.. read more

Wingstop - Wings - Chicken Wings Near Me - Rohnert Park, California

0 Stars! Absolutely HORRIBLE. Placed an online delivery order for 20 wings and fries, waited over an hour. Over that time, door dash assigned 4 drivers because Wingstop "needed more time". Multiple drivers asked how long the order would take and the location said "15-20 minutes". My order was cancelled by door dash but still pending on wingstop. They told me I had to call DoorDash (which I did) b/c the order wasn't with them. The order was placed directly on wingstop's website. After multiple calls and even going to the store, they didn't offer any compensation or even to remake the food (after telling me on the phone that they could remake). Apparently all issues have to be resolved with corporate. Customer service -20/10 Long story short, I now have no food or refund! read more

No real complaints about the food. We got a two person meal deal and it was pretty good value for under $40, including all the wings, extra sides, fries and two drinks. The Korean had good flavor but too much sauce for me. If you like saucy wings this is the flavour for you! The hot honey rub was my favorite and the side of mango habañero was good. I felt bad for the guy working. They needed more staff the day we were in. I believe they're hiring but he had so much to do and I could only see him and one other person in the kitchen. He did great with all the orders but it took ages for our food to come (again, definitely not his fault. He was hustling!) Otherwise it's a nicer location than others we've been to in the area. read more

Wingstop - Two person 15 wing deal with extra sauce on the side - Chicken Wings Near Me - Rohnert Park, California

Terrible experience with Wingstop in Rohnert Park. I placed a delivery order and several items were missing. When I called the store to resolve the issue, I was told I needed to bring the entire order back just to "prove" I wasn't lying -- even though I had paid extra for delivery. That response alone was frustrating and completely unreasonable. To make things worse, the associate named Brenda hung up on me in the middle of explaining the situation. I had to call back three times before I was finally able to speak with someone else (Karen), who repeated the same policy about bringing the order back, despite knowing it was a delivery. The lack of customer service, accountability, and basic respect was shocking. Customers shouldn't have to jump through hoops to fix mistakes that weren't theirs to begin with. Definitely not ordering from this location again. read more

I placed a delivery order and didn't get the fries with my combo. No one answers their phone and the contact is doesn't reply. Rip off read more

Don't go to Wingstop in Rohnert Park if you do and they get your order wrong, they will hang up on you and when you try and go back to the store, they will continue to ignore you not make it right. Worst restaurant ever don't ever go back. Horrible horrible horrible. When I went to talk to the gentleman about how he made my order wrong, he wouldn't even look at me. Didn't apologize and pretended like I didn't exist. Wow horrible customer service that guy should be fired. read more

Dropped by Wingstop for a quick dinner and went with the boneless wing meal deal with Garlic Parmesan and Original Hot that comes with fries and a soda. Overall? Decent. Not amazing, not terrible. Just... dependable in that "it's been a long day and I don't want to think" kind of way. The Garlic Parmesan wings were the better half of the combo...good flavor, not too salty, with a buttery coating and a decent crunch. That said, they leaned a little heavy on the oil. The Original Hot had a nice kick and left me in tears (in a good way), but didn't quite balance heat and flavor the way I hoped. It was spicy, sure, but kind of one-note. Nothing offensive, just not something I'd crave again. The boneless wings themselves were more like small nuggets than actual wings, which I expected, but still worth noting. Decent texture with a crispy outside and a bit soft inside, but nothing mind-blowing. The fries were seasoned well, but there were just so many of them! I wouldn't mind a smaller portion because I want some fries, but not a lot. The soda was... well, soda. Hard to mess that up. They seemed to have the carbonation mix working properly, unlike some places. Staff was polite and the order was ready on time, which I appreciate. It's the kind of meal that does the job if you're tired or indecisive, but it's not exactly memorable. Would I go back? Yeah, if someone else suggested it or I was having a wing craving and didn't want to go all the way to B-dubs. But I wouldn't go out of my way for Wingstop. read more

As a customer and dasher, this location is great. Staff is friendly and prompt regardless of how many tickets are on their line. The new combo options have made it much more affordable to eat here as well. The wait time during peak hours can be long, but if you are a decent human being, it's an understandable delay and if you want to, you can go to mcdonalds! But you and i both know the strips and ranch are diffed! read more

Literally wtf most disappointing experience ever. Definitely never ordering again from Rohnert Park. No sauce at all dry asf. Smh as someone who works in the food industry serve what you would like to be served. read more

Wingstop - Dry wings - Chicken Wings Near Me - Rohnert Park, California

Wingstop as a company gets full kudos. They have great wings and good deals. However...this particular store sucks big time. I've been in here a few times, and every time I come, the food isn't good. Most of the time the wings aren't sauced and this time we got hot honey rub, just for the rub to not be on the wings??? They put it in little containers for us to do. This is not my first time getting Hot Honey Rub, last time it was a wing that was sauced and rubbed. Not to mention the service I got from the dude when I went in. They had this 5'2 little guy who didn't even say a word when I picked up the food. How hard is customer service bro? Overall they gotta work on this place. Multiple bad experiences sucks... read more

Wingstop - The container of rub? - Chicken Wings Near Me - Rohnert Park, California

Ordered online the boneless meal special with mild buffalo sauce. Picked it up and went home to discover that there was no buffalo sauce whatsoever on them. Called twice and got their answering machine. If I wanted chicken nuggets, I would have gone someplace less pricey. read more

My friend paid for different type of wings, and we only received one type, buffalo. My other friend decided to call 10 times and they never responded. It's like their phone line is disconnected. Which is honestly a scam. And we couldn't get a refund. read more

This is the first time I've been to a Wingstop place. I went to the one that just opened up in Rohnert Park. I ordered online I ordered the 16pc half was Korean style and the other half original spicy plus had celery sticks. When I picked it up there were 2 other customers ahead of me there 2 employees on break small place had about I think 6 tables plus a soda machine and 2 tvs. The Korean wings were tangy you can taste the soy sauce and had a sweetness to it and the original hot had a slight kick but what I liked about the wings they were very meaty. Check them out. read more

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I have been here several times and literally every single time, there is some portion of the order missing. I've never been given the wrong order, just always missing something... It's super annoying because I get the bag and check it and sometimes it looks ok but it's not. You can't call them or get a refund.... they basically tell you to go through the customer service line or website. What a joke. I won't go here again because it's frustrating having to inspect everything while in the car while your food is getting cold. The employees don't care. They are always new and have no sense of professionalism. read more

The service is awful! The "manager" Adrian was super rude while I was asking him if I could use the free 2 tender giveaway promotion. He kept telling me I can only use the website or app. But when I sat there for 10 minutes trying to navigate how to do it through the app, it still wouldn't work so I went to tell him again it still wasn't working. Instead of helping me through it, he sat there and argued with me and told me there's nothing he can do about it. It's literally a promotion on your website!! Very very rude "manager" read more

I ordered the 10 boneless wing combo to-go and once I got home, I was surprised to find the smallest boneless wings I've ever seen. I'm sure I just got screwed with a small batch but dang not worth $25 read more

Wingstop - Either my fingers are the longest or these wings are the smallest - Chicken Wings Near Me - Rohnert Park, California

Ordered a 15 Piece Meal for 2. Tasted as good as any other Wingstop. Only needed to wait around 12 minutes.

I love wings and really wanted to like this place, but it's awful. Today... 1) The cashier barely spoke English, it was tough to place an order. And then the guy who came in after me really couldn't communicate with the guy and a patron sitting around waiting for his food had to interpret what was going on. It was frustrating. 2) All I wanted was 5 wings, but it took over 20 minutes. Also, I (and the guy behind me) were surprised when we had to pay extra for any dipping sauce. 3) A homeless looking woman walked and starting asking people to buy her wings. The same nice guy who interpreted gave the woman ten bucks and said that should cover some wings. That was nice of you, patron guy, I'm just irritated that a homeless person walked in and is begging for food, among everything else. Unfortunately, I won't be going back to Wing Stop.... read more

I've had Wingstop many, many times before! This restaurant? Gross! We ordered a Medium boneless wing combo & asked to have it plain with flavors/sauces on the side. We were told that we couldn't really do that, which was interesting because I've ordered this style many times at other locations. We were charged extra for the sauces/flavors. Our food came out pretty quick, which I was excited for... until I actually looked at the food. The fries were soooooo undercooked, the potato on the inside was still pretty hard and raw. It also barely had any seasoning. I also think it's really strange how they don't have a trash can to throw your food away into once you're done. After this experience, I'm never coming back to this location. Thanks anyways. read more

2 issues.... We collected our meal.. a 10 piece dinner.. when we arrived home ... it turned out to be around 12 or 13 odd little pieces of chicken.. some a reasonable size.. some so small they were just odd pieces they had thrown in there... the sauces had no resemblance to what we had ordered.. so I called the restaurant.. voice mail...left a msg.. I called again... voice mail... left a msg.. I called again... voice mail.. left a msg.... never had any response... threw the meal away... never again... read more

So glad they are here in RP! We ordered take out and within 30-40 minutes our wings arrived. Fresh and delicious! Chicken was so tender. All was nicely packed and organized. We ordered the following traditional wings: * lemon pepper *Garlic Parmesan *Louisiana rub *Original hot With the exception of boneless plain for my kids. read more

WINGSTOP ROHNERT PARK!! Finally I've been waiting for this place to open. This is my go to spot to get the wings on game days. My go to flavor. It is lemon pepper the team here is so cool very friendly great atmosphere tasty wings!!! Chicken taste, so good makes me wanna do the chicken dance!!! :D read more

Wingstop - Family pack, garlic, Parmesan, barbecue mango habanero original hot!! THE BEST!! - Chicken Wings Near Me - Rohnert Park, California

In all the environment is BUSY. INSIDE . No trash cans to Dispose of your trash after you dine In? I didn't see one . I felt bad leaving my trash on the table . I pulled up right after work @5pm . It's expected to be busy with orders and pick ups . For one, because it's a new location in Rohnert park and it's WING STOP. ITS ABOUT TIME! The staff is very patient and still learning . Yet very organized. The food was a long wait but worth the wait in the end , the chicken was tender and fries were soft . So far soooo gooood . Definitely recommend read more

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The Food quality is really good, I really enjoyed my 8 piece original hot wings, however they neeed to fix their soda machine, all the drinks that they have are way too watered down, you can barely taste the flavor read more

Half my pick up order was missing But I didn't realize until I got home. I called the store for them to refund my missing half of my order but they couldn't as there was no manager on duty and I would have to go back in the next day to get my refund. When I went in to get my refund the next day it was a big fiasco. Again no manager on duty. I had to leave and come back then they had to call the manager to see if they could give me my money back. It was their mistake they need to learn some customer service skills. read more

It's unfortunate that the food wasn't as good as the service. The lady who took our order was extremely nice & communicated good! However our food had no flavor. The mild wings were just salty. & the chicken sandwich had no flavor. The floors were very sticky. For being as busy as it was, we did get our food pretty quick! read more

I would avoid this place at all cost! I have ordered here multiple time and somehow something gets missed or is wrong. The customer service is absolutely horrendous. They never understand why there's a problem when one is presented. I recently had an order delivered which was someone else's order. I went into the store and they couldn't figure out that the order I had was not mine after telling them multiple times and that my order was still sitting on the shelf. Once they handed me the order I checked the food and that was even wrong and very cold at that point. I have tried to call the "manager" in the past to get refunds for items that were missed and I was charged for but nothing ever comes of it. So if you're looking to waste your time and money then this is the place for you. I highly recommend not to go here. read more

They got more than half our order wrong the last trip. Check your order before you leave the place. Sucks because their so conveniently located here in RP. BUT their service is horrible. Never leave there without checking your order. To top it off the wings they did give us in our order were disgusting so it made it worse they they were wrong. read more

Ok... I was pretty excited a wing stop opened right down the street from my office but after visiting I am extremely disappointed. Only 2 people working during lunch hour and the person taking orders doesn't speak English. Another customer had to provide translation to even get an order completed. So I did manage to get a combo. And when I went to get my drink (sprite) all it was is seltzer water. I will not be returning and I would suggest you don't even bother. Unless they step up their game I don't see this location making it read more

1st time visit to this wingstop. Greeted as we came thru the door. Order was taken quickly and no issues. Store is clean and all staff was pleasant. read more

If you order for pickup, LOOK IN THE SEALED BAG BEFORE YOU LEAVE! I wouldn't think ordering 3 items is rocket science, but apparently whoever packages the food (Veronica) doesn't notice when 1 of the 3 items is not included. This was the case yesterday, and as soon as I got home and realized my fries were not in the bag, I called, and she lady says "oh come back and we'll give them to you". Will you also pay for my gas for the second trip back just because you can't do your job right?! Omg! This was my first time ordering from this location, and it was way overpriced and didn't even get all the food. Will definitely never return!!! read more

Fast service. Awesome crew. The front desk lady was super nice. Love the chicken. Will definitely come back.

Good food every time. Love the lemon fries the best. Love wings. Fun place. Happy they moved to this spot

I went to Wingstop, I ordered at 4:42 PM, and waited until 6:50pm for my order to be done. The cashier was getting every order wrong including mine. The cashier had hickeys all over his neck, and all of the employees clothes were filthy. The employees were disrespectful, and unprofessional. I was missing two twenty piece orders and didn't get any of the flavors right. When I tried to call Wingstop, to get in contact with a manager, they sent me to voicemail and didn't take my call. (I called them two times.) Overall, I will not be going there again considering I didn't even get the right amount of wings and didn't get my money back. Thank you. read more

they forgot my fuckin ranch bruh like cmon how do you forget that. Out of all things , chicken, drink, ranch, that's it bruh

I enjoy coming to this wing stop. Staff are friendly and nice. And very helpful. It's clean and food is always good. Especially when you love chicken wings read more

They don't seem to be able to get orders right. 2nd time wrong. Good help is hard to find. Will never be back.

The chicken sandwich was disgusting and buffalo chicken fry's are soggy and have no chicken I tried to eat it but it was honestly foul

What ever seasonings are used it is wayyyyy to salty. So far I've had the lemon pepper wings and garlic Parmesan chicken sandwich. It's just entirely to salty to enjoy. Even the fries are super salty. read more