homeboy running the register needs to understand how life works. nobody orders a 1 person meal and wants the goddamn gallon jug of lemonade with it. i'd recommend you get some looser jeans because the ones you got now would rip if you farted too hard. while your at it, learn not to interrupt when i say i want ranch. it's a common dipping sauce and you should probably know your product. read more

Worst experience ever! Called in the order and was told 30 minutes for pickup. Arrived in 35 minutes and they took my money right away. Was not told anything like it will be a few minutes! Waited for 20 minutes, thought they're just busy because of football game. Finally asked to check on my order and it was no where to be found! I had to give them my receipt to make the order. Got home and my boneless wings had hot stuff on them when I ordered garlic Parmesan! So disgusted I will never go there again!! read more

My buddy was raving about the wings here so we tried it out. He hates Buffalo Wild Wings for some reason but loves this place. We decided we would all order online via their app so that we didn't have to stand around and wait for our food. We ordered 4 orders separately and all got confirmation emails/push notifications. Pickup time was arriving so we head out. So far so good. This is where the experience turns sour. One of my buddies got his food and I was 2nd in line. I was starving and couldn't wait for some wings. I gave them my name and showed them my confirmation. The lady at the register had some trouble finding my order and asked for my credit card. Thinking she would use it to track my order down in their system or something I gave it to her. Instead of helping me get my order she put the card down on the register told me to move aside and continued down the line. WTF. 5 people late she came back to me and was like okay now I can help you. A couple minutes later said they didn't get my order (it looked like they were getting automatically printed out emails? or faxes? for orders). Stuff happens, technology breaks I get it. I was expecting them to just apologize ask me what my order was and pump it out . This was not what she did at all. She did not apologize or try to fix the issue. Instead she gave me some BS excuse about how their printer was iffy and sometimes didn't print things. I told her that that wasn't my fault. As a business they need are responsible to taking care of things like that especially since I got a confirmation with a pickup time. I tried to escalate to a manager. She claimed there was no manager. Left with no other course of action I asked for her name/corp id etc and informed her that I was going to complain to corporate. What do you know suddenly a manager exists and came over when he heard I was going to complain (I think he was the franchise owner). He reiterated the same excuse so I told him that is fine. I would just inform corporate about my experience and have them help fix this issues for all their franchisees so that others wouldn't encounter the same issue. Still no apology, he asked for my order. I gave it to him and he said it would be right out. With such friction going on I expected them to spit in my food or something so I kept a close eye on the prep line. Food came out around 5 minutes later and I went to pay for it. The dude said he would comp my meal for me due to my trouble which is great but he added an extra line saying that this wasn't their fault and that next time they wouldn't do anything. If not for him saying that I would have left slightly happy. Sour about the experience we left. I don't know if it was the experience but the food was just mediocre at best for me. Perhaps I would try Wingstop again (maybe at another location) or if management steps up their game here. For now, their app has no spot on my phone. read more

So we went back to give wingstop another shoot because my boyfriend just loves wings. Well we will not be coming back at all and will be telling everyone about it! The prices went up, again. A 30 wing family is over $35 with tax now, we could go out for a sit down dinner without tip for that price and get better wings at a pizza place than here. The wings are sad looking, little to no meat. But that is not what got me to write this update. It was the rude, and yes I do mean rude, people that work there. Ordering on the phone was a nightmare. I was put on hold twice and from the time I called to the end of the order I was on the phone for 15 mins. A little long for calling in a pick up order, don't ya think? Once we were there the girl at the register was on the phone, taking a complaint over the phone. I feel so bad for the person on the other line because she just blew them off and was so rude and then even hung up on the person. Once off the phone, instead of shutting up and taking our money she then gets on her own cell phone, calls someone and then complaints about the complaint that she just had. I think if the wing cook could have taken our money, they would have. It's clear Wingstop does not care about this location. The wings were cold, because of our 20 mins wait of listening to she bitch about her job. I cannot say this enough. Find a new wing place! Do not go here. read more

I would have given it four stars if one of the employees didn't flat out lie to me. I called in an order of original and teriyaki wings, picked up my food during my lunch break and brought it back to my job. They made the mistake of giving me hot instead of original (even says "hot" on my receipt). I didn't have enough time on my break to go over there to get it fixed, so I reluctantly called knowing it wasn't going to do much good. Dude sat up there and told me they didn't make a mistake and that the sauce is called "original hot." Dude obviously didn't want to give me a refund or fix my order. I'd rather be flat out told, "I don't want to refund you" instead of being lied to over something small as this. I have a super low tolerance for spicy food so I ended up giving half my food away to co-workers. Thanks a lot, WingStop. Other than that, their wings are pretty good but, honestly, I'm a little hesitant about ordering from them. I'm gonna start checking my food right at that counter from now on. read more

The cashiers are very rude. They do not care about the customer and only care about the profit. They also don't speak english very well so it's hard to order. read more

We placed an order to go. It was quick for how many wings we ordered and it tasted amazing!!! Thank you WingStop!!!!!!!!! Keep up the great work! read more

Delicious food, solid prices and friendly staff on the night shift. I placed my order for the wrong time, and they remade it for me, free of charge, rather than leave me hanging with cold wings in chicago weather. read more

This Wing place is pretty good. I enjoyed 3/4 of the wings I tried. The ones I disliked were atomic. When the manager asked if I enjoyed the food I said yes, but I didn't enjoy the atomic. Not because they were spicy but because the taste just wasn't very good. He said he'd be right back. He came back with a tray of new atomic wings with an addition of BBQ sauce and Parmesan cheese. These had the spiciness and the flavor I enjoyed. I would recommend this location because of their friendliness and willingness to make their customers happy. Not to mention Tuesdays were 50¢ boneless! read more

Loved this location ever since they opened up. The wings are delicous as always. They always get my orders (phone in or iPhone app) correct. The people behind the counters are always pleasant and nice. I seem to always get there too early so I have to wait. But then again, that means the wings are fresh and hot. W00t! Go Wingstop! read more

They do serve zabiha/halal wings but must be specified at the time of order. We tried the original hot, lemon pepper and regular wings. Our wings were flavorful and original hot was the overall favorite. Will be back again to try more!!! read more

Halal? Yes please! Being an American Muslim that adheres to the halal diet, it can be quite difficult and challenging to find halal options, especially when it comes to wings. So, imagine my surprise when I discovered this location offered halal wings, I was elated!! Aside from the wings being amazing, the staff itself was very friendly, the owner was very courteous and the restaurant was very clean. I had a great time, and I will definitely frequent this establishment more often. read more

Horrible service and very unprofessional manager. I called ahead and when I arrived I literally watched him drop my food in the fryer after I walked into the restaurant...what was the purpose of me calling ahead?! I gave them the benefit of the doubt a few times when I've gone in the past, but their horrible service and nasty food has happened on more than one occasion. The customer service was terrible and the food in below average. I won't be going back. read more

Ordered a 20 piece and got 12 wings when I called the Manager said come back in for the other 8 wings. You really think it's proper after you mess up to offer me 8 wings when I have to drive back to get them? I don't know whether people think you're lying or what but I will never return again. It seems like these corporations have no clue what real customer service is. read more

This place has the worst service EVER!! My boyfriend and I always go here and i'm not sure if they changed managment or the new workers here are just horrible. We came a couple months ago and were just upset on how everything went with our food and the wait time and then we decided to go again to give them an other chance and it was the same! we waited about 45min for a 6pc wing combo and a 3pc tender combo and to top it off the cashierr told me there was going to me a wait for hot cheese, again no problem but i waited and extra 15min for COLD cheese! I tried saying something very politly to the person in charge at the time and again super rude and while we were eating the manager was talking to some kids behind us making sex jokes..what kind of shit is that? im never coming back to this location, literally the worst! read more

Always love coming here. By far the best wings I've ever had... And even better, they're Halal! (N.B only the wings with bones; boneless are not halal, and you need to specify halal in your order). Takes about 20 mins or so but is so worth the wait! The staff are always polite and service is great! They have more than ten flavours of wings and at least 3 dips, besides other non-wing food items that I've never tried. The side of cajun fries are also decent. Favourite flavours: bbq and classic hot So-so flavours: lemon pepper, teriyaki Did not enjoy: louisiana rub (too salty) and mango habanero (serious heartburn with the spices!) Don't forget the blue cheese and ranch dressings... They're delicious! (in that order) read more

Just had the worst wings in my life, I'm here from Florida and wing stop sound like great idea for dinner, but this location in Chicago has the worsssstttttt wings! Over cooked to the point they shrunk, and the blue cheese came out in one lump. One large lump! I will never eat at this location! I'll just wait till I get back home to get the service and food wing stop normally give! Chicago step your game up!!! read more

I love this place! I usually call ahead, and always takes about 10 minutes for the order to be ready. I split a 10 piece Boneless Wings with my husband and we always get the Louisiana Rub. The people that work here are really nice, and overall just really good wing place. Fast, Easy and Cheap!!! read more

Honestlyyyy this place good or whateva . French fries, AMAZING. The wings got me flyinggg. " I finally got my wIiIinGGS they make me wanna SiiinNNg , glee." That girl at the front wit the glasses, she cool tho. She always be getting my order on muhfrickin point. She be adding a lil more szning to my fries which I luv. Thanks babydoll read more

This is my favorite wingstop restaurant. The wings were really good. The staff was really nice and helpful. Overall it was a great experience. read more

I am giving them A BIG ZERO!!!!! HORRIBLE customer service. I mean the worst I've ever received. We ordered online through WING STOP website, had no information about door dash delivering it. Called confirmed and was going to add more food but then I couldn't because they told me about door dash. Which didn't make any sense but it was fine. So then I received an email that it was going to be delivered at 2:08, an email from wing stop not door dash. Around 235 I called and said you know its been a while since my food was supposed to be here and they said they couldn't do anything about it. Anyways got the food at 243. The food was so messy the wings sauce was spilt on all our food, parmesan garlic wing were not even that only had garlic on the paper not the wings. Everything was cold, smashed, d idnt get the celery and carrots I paid for, the fries were soggy and no flavor when I asked for extra seasoning. Called the store, no manager was there so they gave me the number (josnah). Called and explain everything called us liars, just said we wanted our money back, argued for 8 mins with us and still didnt get money or anything in return. Only gave me the district managers number which they didnt answer so we called corperate and they filed complaints and such and were very understanding. Awful customer service for a manager he should be in any kind of management! Hopefully we hear back from corperate soon. First time ordering and for sure the last. So awful. read more

Place is neat and clean and good selection of wing types great for carry out and the cheese fries are awesome. When I went they were very busy this monday night. I would recommend to just take carryout read more

Best boneless hands down. The chefs know how to cook the living hell out of chicken. Got more then I ordered, fast, prompt service. Literally could not be happier with this location. Thanks for the service. read more

Very nice service and great crew at this location . Love this Wingstop . The best thing is they have halal wings. And when ever we ordered food it is always ready on time. read more

Just left from this wingstop ordered the cajun boneless wings combo.They took a long time to give me what i ordered then once i started eating them they tasted plain they had no sauce just some powder that was really nasty when going down i couldnt eat them. read more

This wingstop is my to go place when ever I'm craving , great service especially the cashier, she's a bit younger then the rest of them but she does a great job! EXCELLENT SERVICE read more

The food is amazing. It's such a shame the little girl working the counter is disrespectful. She clearly didn't care scout us as customers. She was too busy talking to her little friend that came to visit her. She was extremely rude while we were ordering and was speeding is through it. While waiting for our food, another customer came up and showed her receipt and said she was missing an item. The girl behind the counter was again, extremely rude, and then turned around to her little friend and threw her hands up in the air and rolled her eyes. That's horrible customer service. Little girl, you should feel happy to have a job instead of acting like a brat. You represent the company and you aren't doing it any justice. Very sad. Won't be returning to this location due to poor customer service. read more

Employees are very friendly and the wings are a great value! Call ahead so your food is hot and ready for you!

Very disappointed with this place. I have been wanting to try it out for so long so decided to go with friends today during lunch. We were calling ahead for 20 mins so our order can be ready when we get there but no one answered. When we placed our order the lady at the front was questioning our order because she didn't want to make fries again for us. Then we had to wait about 20 mins for our food, ended up giving me someone else's order and didn't know what she was doing at all. She kept on taking my order back and started to help another customer while I was just standing there. Had to wait another 20 mins after so she can remake my order for me. The place was understaffed during lunch hour. Will not be going here again after such a horrible experience. read more

I've been here a couple weeks in a row for football. Service is awful. I ordered off the app, showed up 10 minutes after the time it was supposed to be ready, and they didn't start it til I gave my name. Good wings, awful service. Get better/new workers please. read more

Boooooo....waited 30 minutes after I had already called ahead to pick up. Poor service...No organization in the kitchen....

Terrible shitty service. Need more employees they only have two working there one of them is brain dead the other one doesn't speak English. They drag and forgot my order (again) have better chances of getting your food somewhere else read more

Horrible customer service. The guy at the front desk rolled his eyes at me and pointed at the menu when I asked a simple question . Then they put my food "in the cooler" because apparently I didn't hear them call my name. I sat there for 10 minutes before walking back up to the counter to find out my food had been done for a while, but they called my name and I didn't hear them. I was literally 15 steps from the counter. They could have handed me my food instead of making me sit there. read more

Maybe it was an off night, but I was very disappointed with this place. The interior was tiny, dark, crowded... And a little smelly. There was a fish tank that was only half full of dingy water? We should've turned around and left right away, but we weren't from the area and we were hungry. There were just long tables crammed in together. I had wings (of course) and they were cooked well but the sauce wasn't very good and there was way too much of it. My boyfriend had the Philly steak sandwich. The meat was bland and dry. The cheese on it consisted of one teeny tiny piece of mozzarella. Our friends both had burgers, which they said were okay. All three of them got fries with theirs... Apparently they were pretty good, but they reach got about 15 fries. Literally. I wish I had trusted my gut feeling about this place... read more

Very good food, clean place... just waaaay over priced, service and speed of food being ready made me forget that it cost an arm and leg

By far the worst experience at a wing stop. The mess up my take out order. I see it when I get home. I call them and they said they can't do anything because they don't know how to get a hold of the owner. Really!!!! I went back demand them to refund they money and they wouldn't. They said I can try coming back tomorrow the manager might be in. After much back and forth they decided to call the manager and he/she gave an OK to correct the order. Nothing for inconvenience or hour wasted. At the end I had no choice but to take that. I was so annoyed that I just wanted my money back so I can get food from a better place. If you plan to place a big order go else where. read more

I will never order from this location again. This was my first and last order. I had mixed order of hot wings and habanero. Instead i got atomic hot which neither me or my husband could eat. When i called to say order was not right they asked me to come back. I brought all the atomic hot back driving 8 miles one way just to find out they cannot do anything about. Seriously? Just because lady who answered the phone ring up the wrong ones it is not my fault. I have been ordering same style wings for many years and had no intention on changing. Amazingly they took back all the wings and gave me nothing back in return even after i said i am not able to eat them. I hope they did not re-sell these. If they did i would not be surprised. I actually called the Northlake location to place new order as this would never happened at the Northlake or Elmwood Park location. read more

This place is amazing, awesome fries and the best boneless wings I've ever had. The atomic sauce is really good with a great unique flavor- It's sort of a southern/cajun meets buffalo sauce but hard to describe. Everything was super fresh made to order I am really pleasantly surprised I didn't think it would be this good. read more

The wings were over sauced and the baked beans were underseasoned. The fries and coleslaw were very good.