If you're in downtown Frederick, this place is a must-visit! It's right in the heart of the main…read moredowntown area, and before we even walked through the door, we could smell the incredible smoky aroma of the meats from outside. That alone had us excited. We were greeted immediately, seated right away, and had plenty of time to look over the menu. There was a huge variety of options, and the prices were surprisingly reasonable. We started with the pickle fries, which were a great appetizer. I was also thrilled to see they offered a non-alcoholic drink menu. I ordered the Peach Mule, and my husband had the cream soda, both were excellent. Our server was friendly, attentive, and made sure we had everything we needed. Our food came out quickly, and the portion sizes were enormous! I ordered the Turkey Ranch Bacon Mac & Cheese, and it was absolutely delicious. I could barely finish a third of it, so I had plenty left over for dinner later. My husband ordered the brisket plate, and he loved every bite. Everything about our visit met, and honestly exceeded, our expectations. From the food and service to the atmosphere, it was an outstanding experience. We left completely stuffed, very happy, and we'll definitely be back! Our only regret is that we forgot to order banana pudding to go.

After reading all the positive reviews I was excited to try this place. Haven't been able to find…read moregood bbq here like we had in Texas. Went for lunch today with my son. Ordered onion rings for an appetizer. Reading the menu I couldn't find brisket anywhere. Not on the nachos, one two or three meat plates, or sandwiches. All I ever get is brisket and sausage. Finally found the brisket. It's in small print under each item for an upcharge of anywhere between $5 and $10. For example the sandwich is $19. They are happy to sell you the cheaper meats at a premium but if you want brisket you have to pay even more. If we wouldn't have already ordered onion rings we would have left. Son ordered a burger and I ordered fries. Ate almost all onion rings and one was raw and still had powder on the inside. Fries were good, son's burger was good, but we can get burgers anywhere. I did bring the onion ring issue to the waitresses attention just so she could let the kitchen know. When she brought the bill, they had taken the onion rings off. I did not ask them to do that, but they did it anyway.

I swore I'd never come back after my last two visits, but my friends wanted to stop in for a couple…read moreof beers, so I went along against my better judgment. On a previous visit, I overheard an employee telling a regular that there was a dead mouse behind the bar and that it wasn't being taken care of. Whether that was true or not, hearing employees say things like that about their own workplace completely turned me off. Unfortunately, this visit wasn't any better. The service was terrible from the moment we sat down. The employees were inattentive, unfriendly, and came across as rude. It was a complete contrast to the staff that used to work here, who were always welcoming, attentive, and made customers feel appreciated. It's disappointing to see how much this place has gone downhill. Between the poor service and the overall atmosphere, I have no reason to come back. This time really confirmed that my first instinct to stay away was the right one.

While the waitress was so friendly, it's hard to get past the "long-in-the-tooth" bar with cold…read morefood, warm beer and beyond disgusting bathrooms. We won't be back!

The wings and the customer service was great! For a casual restaurant I was checked on multiple…read moretimes and made sure I had what I needed. Management is top notch! Great job wing shack!

I just want to give a shout-out to the young Luis L working here. He was incredibly polite,…read moreattentive, and respectful from the moment we walked in. His positive attitudes really stood out and made the entire dining experience even better. It's refreshing to see such professionalism and kindness--well done!!!!!

Went into this wingstop to get a 15 for 2 combo, there was an excessive amount of Parmesan cheese…read moreon the wings and the lemon pepper wings. The fries were also quite burnt. There was an inch of some random liquid that I'm assuming is fryer oil that got all over the wings and pooled at the the bottom. While I was in there as well, a guy working in the back called me a faggot in Spanish, not knowing that i spoke Spanish. That is really not okay to do, to anyone at all and is completely unacceptable. The lady at the front counter was short and terse with me. My partner and I could not eat more than 2 wings without throwing the rest out.

I witnessed an awful interaction as soon I opened the door to pick up my food…read more.. An older woman had approached the cashier and mentioned to her that she had been waiting for over an hour for her food. The cashier who was a younger lady (teenager) ever so loudly shouted in the most inappropriate and honestly unhinged manner "DO YOU WANNA COME BEHIND HERE AND MAKE THIS FOOD THEN?!?!" The customer did not even raise her voice back (she's better than me to be honest.) and asked for accountability to be taken by staff and to make things right. I can't even remember what was said back b/c I was honestly still trying to process what was just said but all I can say is accountability was not taken. The lady asked for the employee's name but she refused to and told her she can come back tomorrow when her manager is back and "all 3 of them can discuss together what happened." I don't know if it's just age or lack of common sense that thinks it's okay to speak to a paying customer in that tone, as if it's not apart of their job to give respectful customer service? But all the other employees that were around looked to be about the same age as the cashier and they just stood there with zero effort to deescalate the situation. I had asked the lady if she had really been waiting for over an hour for her food and she said yes. I thought that was odd as I had put an online order in and had an estimated wait time of 5-10 minutes until my food was ready. Which was a correct estimate. On top of witnessing that distrubing interaction, my "large" fries were medium sized fries (mind you this was a meal deal to feed 2 people) AND they were cold. Overall terrible experience but felt like I should post this more to address the staffing lacking common respect for customers. If I was the manager of this place I would be highly embarrassed and concerned for my staff's behavior. I myself felt 2nd hand embarrassment.

Absolutely amazing wings. We had them delivered after a long day and even with the drive time they…read morewere still piping hot when they arrived. Having had wings from the original anchor bar in New York I can say these are the closest I've had to those. Outstanding. I was worried when wing shack took over the original wingman. Nothing to worry about there. Same outstanding quality.

Craving some wings and was pretty disappointed. These were literally the tiniest wings I've ever…read moreseen. Not sure what kind of chickens they came off of, but they were pretty damn small. I ordered two flavors, mild buffalo and teriyaki. The mild buffalo flavoring was almost nonexistent. The teriyaki sauce was OK but pretty sweet. Definitely will not order from them again.

Just popped in for a torta cuz I wanted some food and it was honestly delicious. Their chicken is…read morejuicy and flavorful. The hot sauce was delicious, the little roasted jalapeño on the side was delicious. It was all delicious. The staff was friendly. The restaurant was clean. I will return here for sure.

We ordered this food for my son's high school graduation. Everyone loved it! ( it disappeared…read morebefore I got any). We ordered again last night! Best restaurant in Brighton! By far! Awesome service! Very friendly and they get your order correct! Many places in Brighton are not well rounded like this establishment! We will be back A LOT!

The menu on the official website has stuff the "toast" order online it makes you order from doesn't…read morehave like the Whiskey Steak bites. Shame I have to order elsewhere bc of a 3rd party app.

We've been here for breakfast a few times and it's always really busy. The wait is worth it though…read more(and is never as long as I thought it would be). The service has always been good and the food has been tasty (and fast) as well. I've tried a couple different things and been happy with them all. Their chai is one of my all time favorites. We will be back! Maybe next time we will sit out on the patio. It looks like it has great views!