Well, what can I say or better yet write. I will say that when you go to certain places you know what type of service you will get. In the end it is my fault for still having hope that you can find that diamond in the rough....very rough. Heck I will be satisfied with a fake quartz at this point. The service is going to outweigh the food. The wings were decent, and a BOGO TMobile offer brought me here on this day which was June 8th at around 1130AM. Upon entering this place I see three workers and the female finally looked up from her phone with a look of I guess I have to say something to you. There was another guy standing there who did not make any eye contact or moved. Upon seeing this I am so glad I did a mobile order as to not deal with what I could foresee coming. I gave her my name and said it was an online order. She checked and said it was not ready and moved to a doorway but you could still see her cell phone sticking out. Priorities. Curious as to how much longer my food would take which is something I think is basic after saying your food is not ready. Also, maybe it is just me but I feel a way when someone is on their cell phone who handles food. Let's keep it real we know where people take their phones and pretty sure it is not being cleaned as much as it should. Here is where I saw the "I don't give a damn" turned up to next level. First the guy cooking gets a pass as he was of course working. Two people came in and there was no effort to greet them despite it being obvious that customers were awaiting. It's like that's not my job. After both waiting there was a fourth person working there. He came from the back to speak to the customers and see what they would like. WTH. As far as the only doing one job I was correct. When my food was ready the female (on that phone still and no handwashing) on the phone placed my food in the bag and the guy just standing there placed my fries in the bag. No multitasking here. It is one thing to have one job but how about do the job good. First of all if you work in almost any industry you have to deal with customers. If you do not like talking to people, then don't take jobs in customer service. Yes, if you offer any type of assistance especially when a purchase has taken place then you are in customer service. Perhaps my idea of customer service has changed as I thought it was being proactive, clearly communicating, being a professional, and being responsive. Then the audacity to ask you for a tip starting at 20% on top of not being able to do the basics, which is a basic life skill in in saying hello to a person. I write this and it does not matter because the saddest part is that the workers here perform their job at a level which is only lowering the bar and that low bar is becoming the norm. Excuse me, it is the norm. read more

Wingstop - Lemon pepper and Korean Q - Two black takeout containers hold chicken wings, one with plain, seasoned wings and the other with glazed, sauced wings, on a white surface. - Chicken Wings Near Me - Forestville, Maryland

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Ordered online, arrived during the pickup time... and it was not ready. The lady said they were 30-45 mins behind, as I waited I noticed no one had food and everyone was waiting (5 people ahead of me). They seemed to be short staffed and could use some additional help there were only 2 workers in the entire restaurant working. The lady working in the back packing orders did not have on gloves, as she fixed food (fries with cheese sauce) which was extremely concerning. She also took an order at the register and then went back to fix orders still no gloves. She also picked up cups from the floor and put them on the counter. Ambiance: needed some attention, floor is dirty. No straws for my drink. Suggestion: drive the extra miles if you are wanting Wingstop... or skip it completely. read more

Wingstop - Fries were spilled all over the oversized bag. - A paper bag containing French fries is placed on a table, with some fries spilling out. The bag has printed text and is partially crumpled. - Chicken Wings Near Me - Forestville, Maryland

nasty and disrespectful in there nobody had on no gloves waited over 30 mins for my food to receive the wrong order and then after i called this young lady HANGS up in my face and says I'm lying about the wings being wrong she was on the phone the whole time I was waiting for my order with AirPods in paying no attention read more

Wingstop - Chicken Wings Near Me - Forestville, Maryland

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First time here, my order ok. Half of my order was fried too hard. It took away from the food. I will give them another chance. So they get three stars. read more

made an order online for two combo meals and they forgot an entire meal! horrible experience

This is NOT your usual Wingstop.... I knew when they said they didn't have yeast rolls....DEAD giveaway!!!!! Attn Wingstpp - we come for the rolls too!!! To take them out of the store is crazy... I arrived at about noon and there was no ice in the drink machine, the menu was limited, and I didn't get the warm and fuzzy.... The food - eeeeeeek!!! The dry rub wings that I always order were wet....why???? how???? Lemon pepper, Louisiana rub (hence rub in the name)....was wet????? with what????? Throw it all away!!!! because the fries were soggy and not seasoned...waste of almost $14 bucks!! Steer clear of this location. read more

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The Parmesan chicken wings are pretty good a little bit dry but it's still good. The buffalo wings aren't really spicy, but it is buffalo wings. Most buffalo wings are even spicy at this point. The fries is amazing. read more

If I paid for all flats why do I have NONE in my box. Also if you ask me if I want ranch and I say YES why is it not in my bag? This is the second and LAST time the first time my order was wrong too! read more

lazy as hell , want to deny customers 30 minutes before closing , don't even bothering showing up to this wingstop they miss well jus go out of business. read more

Picked up a order last night from work when I say no flavor no flavor whatsoever the french fries and the ranch was the only thing that was good and that barely made the cut. They absolutely take the chicken out the freezer and drop it no seasonings before after or during Huge disappointment for what I'm used to read more

They didn't give me my wings. HOW DO YOU FORGET WINGS????? And was kinda rude about it on the phone.

Extremely slow service!! The front staff complete disregarded having people wait and literally moved with no urgency! I ordered a SMALL FRY .. they took over 20 minutes to even acknowledge me waiting for just fries read more

2 Stars because my food was made . 0 stars for the service. I just think they don't care anymore. My chicken didn't even have no damn SEASONING ON IT AND i asked for oldbay, not plain. I ordered ALL flats, these hos gave me drums and flats. I hate drums. Some girl in there tried to make me pay extra for seasoning i ASKED to be put on my fries in the first place. Dont give me no damn unseasoned fries. Part of the fry was COLD , other was hot... ew. Then the dude in there act like he scared to satisfy a customer needs & the other young lady, just has a stank attitude as if she run this business. I would think she do by the way this wingstop operates. The only thing good was my damn sweet tea. I dont even think I wanna eat wingstop nomore, cook yo wings in that airfryer and run from this wingstop. read more

Food was great. Never had wing stop before and it was awesome. Highly recommended, real friendly staff. read more

Wingstop - cars parked in a parking lot - Chicken Wings Near Me - Forestville, Maryland

Wing was okay Could be more tasty an price was high for what they charge could do better for what they charge

This location doesn't deserve a star. This location deserves negative stars. EVERY SINGLE TIME I have ordered from this location, I give them extra time - in addition to the 18 minutes they PROMISE - and the order is never done. This time, my fiancé called in an order - he did this at 2:11. We have them over 40 minutes to get the food ready. Get there at 2:54, my fiancé goes in, and they say that the food isn't ready. WHAT!?!? The guy at the counter claims they have an influx of orders. However, he and 2 other guys are sitting around doing nothing. There was a young lady in the back doing all the work. So whoever is working right now, Friday, July 3rd at 3:03 pm (now), that girl deserves a raise. Those guys deserve to be fired. My fiancé asked the guy, "so what does the 18 minute guarantee mean?" This guy at the counter LITERALLY says, "it don't mean nothing." My fiancé told him to just cancel the order. Now we're going elsewhere to eat where management teaches their staff how to be respectful and the employees actually get the job done. I HOPE someone from corporate reads this. Y'all need to hire brand new staff. Period. read more

The pure fact that didn't even have a cashier to take any orders is beyond unacceptable.

So this was my first time at any Wingstop location. I'm still trying to figure out what the hype is all about. Food: One word....DRY! I am a sauce LOVER!! I love all things sauces and when I see the commercials for wingstop and they are tossing the wings in their famous sauces it makes my mouth water from thinking about it. When I ate these boneless wings my mouth started watering because they were very dry. It wasn't just dry because the lack of sauce but they were overcooked so the chicken wasn't juicy and moist. I ordered the lemon pepper wings which was suppose to be a sauce; however, I think they just sprinkled lemon pepper on top because it was bone dry. I also ordered the louisiana rub which was suppose to be a dry rub but that made the experience that much worse because the chicken was also dry. Also my fries were cold. Service: When I ordered, the waitress told me it would be ready in 15 minutes. I left and went to another store came back in 30 minutes and everyone that ordered before me was still in the store waiting. My food was ready after 40 minutes. Maybe they were short staffed, but don't tell me it will be ready in 15 minutes and it's actually 40. I was very disappointed. I don't plan to return unless someone shows me proof that this isn't Wingstop standards. read more

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I've been here twice in the last couple of days. The first time I ordered online. My order wasn't ready when I went to pick it up. I actually had to ask them if my order was ready. It was just sitting on the shelf because no one called my name. The food was ok, but it wasn't really hot. Just room temperature. Second time was kind of worse. They shorted me one boneless wing and the tossing of sauces was gross. The fries tasted old as well. The food was ready in a reasonable amount of time. I'm debating on giving this place another chance or not. Oh and I find it odd that the trash has to be given to the workers or left on the table. The trash is too close to the food prep area for my liking. Also, I've never seen napkins and I never got any. read more

Store#1295 Food is good, but they have a tendency to place to multiple orders in one serving container/tray which makes a person unable to give the person's food you ordered for to them. I need it separate. Even when you ask they still do what they want. Also, the wait is longer than normal. It seems they cater to preparing online or call in orders first rather than attending to their walk-ins. read more

Came here for some garlic parmesan wings, seasoned fries and a drink. We ordered on the app to give them time! The wings were dry, baked not fried and the garlic parm wings were not wet like how the wingstop in Dc are, The fries were plain and unseasoned! If you don't have indoor seating you shouldn't be half assing food. I will be getting in contact with whoever it is in charge and if need be I will go over them too. Next time somebody spend their money , make sure they get quality! read more

Worst service, horrible wait time, terrible food. I would NOT recommend anyone to eat or spend their money here! I order food at 10:01, a very simple order, and my food was not ready until 40 mins later. The cooks weren't cooking instead they were chilling and and talking. Do not go here. read more

The cashier was talking so fast I could barely understand her. The wings was so good. Cooked all the way through. Lemon pepper and mango man oh man they was good. The corn OMG I am going go back. The CORN WAS SOOOOOOOOOOOOOOOO GOOD!!!!! Two thumbs up. read more

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They were awesome. it was a greaf experiebce abd u woukd definetly go backk there again!.

Been here three times. The first two times I gave them the benefit of the doubt, but they are horrible! First time the servers were down( month within opening), second time I had to wait 25 min past the time they said it would take, my food was wrong so I had to wait another 10 min for it to be fixed, the food was not hot and tasted just okay, my last and final time the same experience. I had to wait, then when I got my food it was missing wings and fries. So I waited an addition 15 min to get my food correct. I ordered lemon pepper, Louisiana rub, and Hawaiian wings. The lemon pepper were very salty and the Louisiana rub tasted like something they whipped up in the back. I will be going to the Clinton location from now on. If you go here because they are close check your food before you leave. Staff jokes a lot but can't get a order right. SMH read more

I usually don't give reviews on restaurants that have recently opened. I understand it usually takes 3-6 months for a new restaurant to get in the "groove" of things and to weed out employees who do not match the company's mission. However, after picking up my food, I was urged by the cashier(locs) to go on to Yelp to share my experience. My review today is on the food and customer service. I placed my order online and requested a 10:30 p.m. pickup. Once I arrived, I walked in and was not greeted by who I thought to be the cashier (female, locs, light skin)who was chatting it up with a few other customers. I walked to the side of the register to get the attention of another employee. She greeted me and I informed her I was picking up an online order. My food was ready and waiting and just needed to be paid for! During the transaction, the employee with the locs (who didn't greet me upon entering) kept trying to speak to and joke around with me. I was slightly irritated because it wasn't the time or place( you didn't acknowledge me when I came in, why bother me now?) and seemed to frustrate the young lady who was helping me. I can tell she's a people person but seems to lack professionalism Now to the food** This was my first time having Wingstop and it wasn't too bad. The fries were the best (I'm a sucker for fresh cut fries) and the seasoning was great. I ordered Mango Habanero tenders and they weren't dressed to my liking. They were pretty dry and stingy with the sauce. I know in the future to request for them to be 'saucy'. The portion sizes and quality fit well with the price. I could tell that everything was freshly cooked and not frozen. I didn't feel "robbed"(Large fry [could've fed 2 people], drink, and 5 large tenders and a roll [which was missing ]totaled $15.14 [including tax]). Overall, not too bad. The fries will most likely be the reason I come back sooner. read more

Ghetto!!!!! No napkins or trash cans! Constantly playing and talking over your food. I will NEVER return! read more

Wingstop - Ghetto! No napkins or trash cans. Constant laughing and playing over your food. I will never go back! - Chicken Wings Near Me - Forestville, Maryland

I've ordered from this store quite a few times and almost every other order they forget my small side of fries or small order of plain wings. Every time that has happened I've actually let it slide and not complain. Well tonight they forgot my large voodoo fries and my BBQ wings came as Hawaiian. So I TRIED to call the store and resolve the issue. All I wanted was maybe $5 off my next order or free fries... something simple and understandable to ask for in this situation. The first time I called the store to resolve the issue, they put me on hold for 25 minutes. I decide to hang up and call back. A male answered the phone, I briefly talked to him about my issue with my order. He puts me on hold to "talk to the manager." The manager picks up the phone, i explain to her the situation, she then puts me on hold. As i wait, another 20 minutes goes by while i wait on hold. I hang up AGAIN and call AGAIN, and they must recognize my phone number now on caller ID because absolutely no one is answering. So now this small problem that could have easily been resolved will now be resorted to corporate. If the employees want to play games, that's fine. I will be heard! As I said, it was a small issue that could have been very easily taken care of, but if this is how the manager and employees want to handle these kinds of situations, then so be it. I will never order from this location again and I will make sure this situation is heard by higher management! This location doesn't severe aby stars! read more

Yesssssss!! Can you say press! Lawd, no more driving to Bowie and New Carrollton. They finally have a wingstop in forestville. It's where the nasty old country use to be. Good riddance. Finally some actual wings and not that sad excuse ABW and it's knock offs. Everything is made to order so you know it's a wait. But it's worth it. Did you see the crispyness of that chicken?! The fries were on point and the staff was friendly. Will definitely be back! read more

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The food is good here. The staff is nice. The reason I'm giving them 3 stars is because of the cleanliness. The drink area and the counter where they take your order needs a good cleaning, it's disgusting. read more

The wings were overcooked, and over seasoned, there was no visible trashcan, and when asking the lady behind the counter with the angled blue and black bob wig named Simone she was very rude and refused to turn around to answer my question of where the trashcan was, and when her coworker tried to get her attention she pretended as if she could not hear her either! Will not be returning read more

Wingstop - The wings were overcooked, and over seasoned, - Chicken Wings Near Me - Forestville, Maryland

They was slow took 35 mins for my over the phone order, then or was only 3 people working the kitchen and nobody tending to the front or pick up orders. They had no ice in the machines then when I asked they act like they didn't hear me, then on top of that they had no napkins out. Won't go back to that joint reminds me why I don't go read more

I ordered wings and voodoo fries today and overall, the meal was ok. Normally, the fries are very good, Today, they were overcooked and soggy. On the up note, delivery was fast and the good was hot! read more

this is the worst place in the world to order from!!! don't waist your money! the service is terrible , the food sucks and the manager hung up the phone on me!!! read more

Chicken was greasy. Barely any lemon pepper on them. Greased came right through the bag onto my car seats. The 2 stars is for the Sprite. The only thing that was right smh read more

This was my first time at any Wingstop and I don't understand why people are so obsessed with it! The wings were dry and tatseless, the blue cheese was runny and tasted as though it had been frozen, the fries were unnecessarily sweet and cold. To top it all off, the staff was completely unprofessional and rude! I wouldn't recommend this place to my worst enemy! read more

I'm giving Wing stop 2 stars for the 2 employees who took my order and gave me my order when it was ready. They were both very nice and professional...now the food on the other hand was terrible. The order of traditional jot wings requested fried hard were not fried hard and was missing the sauce. I also ordered 10 lemon pepper and 10 mango habanero the lemon all flats. The lemon pepper wings were fried hard and not all flats. The hot habanero were not cooked long enough at all. Unfortunately I live in Woodbridge and didn't look at food prior to departing the establishment. If you decided to go there please check your food prior to leaving. What a waste of 41.00 read more

I typically do not go to this restaurant but yesterday's experience may make me go back again and refer people there. The staff was amazing and the manner in which they greeted customers was uncommon for this area. I am used to going to restaurants in this area and the level of customer service is SUBPAR and that's me putting it lightly. However, this restaurant's customer service should be an example of service everywhere. Keep up the good work! read more

This is my first time eating here and Chris was a great greeter and very pleasant he has won me over got my business

This is the worst wing place I ever went to. First of all, the coronavirus is peaking in charts and no one in the kitchen is wearing gloves. My food took about 30 minutes, that's understandable because I ordered 24 wings. What's not understandable is when I got the food, it was cold. I got three types of wings and only one type of wing flavor I got was hot in temperature. I got a large fries and it was barely any fries in it, they also provided no ketchup. The wings were dry and the bbq ones I got were cold and the mango haberno wasn't even spicy, the flavor was not there, AT ALL. And top it all off there was NO NAPKINS in my bag. how do you serve finger food and not put napkins in a take out order!! I honestly would not reccomend anyone to eat here, theres better wing places. Trust me, flavor was terrible and the wings were overdone. Wingstop? More like Wing FLOP read more