Ordered thru DoorDash & got my order on time. No food was missing & taste was great. The cashier assisting another customer was very helpful. Gave them recommendations & was patient. read more

Always order from this wing stop and they rarely disappoint. The service is always on time and the staff is so friendly. Majority of the time the food comes out great, well seasoned, and hot. I normally do take out but inside it seems people enjoy sitting down and eating their meal there. Also, ordered wings do the Super Bowl and they were so organized! read more

Stopped to get some wings on a Sunday evening. The staff you can tell are hard workers; however, they are not at all attentive to clients. Not only is this place a mess with the drinks, but they don't even have a trash can. The order took way too long, and it was about a 30-minute wait for food...which I am not exaggerating. The kitchen looks a bit unorganized as they are expediting the orders. They have seating for a few at a sit-down table, but most people will take to go or DoorDash. Will I go back? It would be a maybe. read more

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I didn't even know we had a Wingstop in Serramonte. With only two tables, perhaps not the best spot for dining in. The staff won't call your name when your order is ready. We had to check after waiting a long time. Our order was on the ready for pickup rack behind the counter. We had some wings, atomic, mango habanero and garlic parmeasan. We tried to avoid the boneless wings as they are much smaller. The tenders were really salty and needed ranch to be edible. The spicy chicken sandwich was too plain. The weird part of this restaurant was, no garbage cans. People have to either take their trash with them or leave it on the table or counter. The kitchen was really slow too. There was a horde of people waiting for their orders at 10pm. The saving attribute for this Wingstop location is that they are opened until 1am. read more

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I came to your Colma location on June 11, 2026, at around 9:40 PM, and unfortunately, it was the worst customer service experience I've had. I initially ordered 15 wings and later decided to make it 20 wings. I thought the order was a combo that included fries and vegetables, but the cashier informed me that it was only for the wings. I then asked if he could change it to a combo, but he refused and told me to "just order online because I don't have time," then walked away. Changing the order would have taken less than a minute. I was disappointed by the lack of courtesy and professionalism. Because of this experience, I will not be returning to this location. Instead, I will go to other locations, such as Daly City, where the staff are much more courteous and respectful. read more

Came in tonight, ate in store, had some leftovers to take home. Needed an extra ranch, worker said to order online because they are to busy to ring us up. Ordering online for one ranch is ridiculous... will never come here again. Didn't have service to order online... still didn't wanna come ring me up for a ranch after saying so. read more

It's not unusual to grab some wings to watch national sporting events. Wingstop is a convenient place to grab some chicken wings. I usually go with the boneless chicken wings. There is always a combo flavoring in my mix of wings. The flavor goes from hottest atomic to mild Hawaiian. There are various locations to get chicken at a Wingstop branch, when it comes to the wings dipping sauce I go with ranch read more

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Worst experience ever. While I was waiting for my order, I remembered my daughter wanted extra ranch, so I asked the employee if I could purchase two ranches. The employee, who I believe may have been the manager, responded very rudely and told me, "Order it online." I said, "Excuse me?" because I was shocked by the response, and he repeated again in a very rude tone, "Order it online, we are very busy." I completely understand that the restaurant was busy, but that is not an acceptable way to treat customers. I was already there in person and simply wanted to add two ranches to my order. The interaction was embarrassing and extremely unprofessional. No customer should be spoken to that way, especially by someone working in a front-facing position. I hope this matter is taken seriously and that someone reaches out to me regarding this experience. read more

Came here Saturday night, March 14 a little before 8 PM and try to order cheese fries with cheese on the side or fried with a side of cheese and the person that worked in there tries to charge me for the cheese fries plus a side of cheese and then I asked if can I get cheese on the side of fries and he said no when I have done it multiple times at that location and other location so I just walked out. Why would I want cheese sauce on the fries when I keep asking for it on the side? Why would you think I want an extra side of cheese? Doesn't make sense read more

Best wings yet!!! Customer service amazing! Staff hard working and took care of my order quick and correct! These team members all deserve a raise! They took care of order's quickly. Please clean. Thank all read more

Wingstop - Love my wing stop! - Chicken Wings Near Me - Colma, California

Got here at 12:20, and online says close at 1 am. Walked up the door and it's locked but the tv and sign is still on with nobody inside. Do better. read more

I doordashed once and the next day both me and my friend who ate it got food poisoning. The service everytime i go is pretty slow.

Double check if you have everything. Ordered online and when the food came I was missing my fries and veggie sticks... only had my chicken wings.. food is good just double check if you have everything before going! read more

Heard they had new flavors and went to try it out. We ordered online and when we went to pick it up we gave the guy our name and he went to search for it then said in a minute. Then while we were waiting for a bit he asked for our name again, then all of the sudden grabbed the bag with our name...but proceeded to ask for our name again. And then their soda machine wasn't working which seems to be a trend at these places so you might be better off getting your drink somewhere else. There wasn't much of a line, and parking isn't hard to find since it's in a plaza, but their wings are definitely not what they used to be. Even the store itself looks like no one is cleaning the tables. Only thing is I still like their fries but get them well done. read more

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I came on a Tuesday for the 70 cent boneless deal, which is now 80 cents. It's a very small spot with two tables for dine in. The staff were very kind and the food came out within 10 minutes. The food was good, I loved the mild boneless. The garlic parm was a bit heavy for my liking. If you do the survey, you get a free side! read more

Wingstop - Chicken Wings Near Me - Colma, California

So what is wing stop known for besides their wings? You guessed it, the ranch. What didn't I get with my order of wings and fries? You guessed it, ranch! Very disappointed and sad. This place wasn't the best service either. I don't recommend coming here or make sure they give you the correct order before you leave the place. Maybe try another location. Wings taste amazing and the fries are always delicious! They would all taste even better with the ranch tho. read more

Wingstop - Spicy Korean and mango habanero wings - Chicken Wings Near Me - Colma, California

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Worst experience I've ever had. Ordered wings 3 hours in advance and when I arrived they were over an hour behind. Some waited over 2 hours for their food. The person at the front was useless. Ignored everyone when asked a question, laughed at me when I asked for the manager and would not refund my money. I waited an hour and finally left . He said I needed to cancel online but when you go online to cancel it says to contact the restaurant. He just shook his head at me when I told him. He had no clue what he was doing nor did anyone else there. He didn't even know how to work the register. It was complete mayhem. I will never set foot in there again! Total disaster. I have never seen anything like this. Wingstop should close what I assume is a franchise. They are completely incompetent to run a store . read more

Place is an absolute joke. We ordered our wings 3 hours ahead of time and when we got there to pick the order up they were running over an hour behind. Some people had to wait 2 hours for their food that they preordered. There was one person running the front and could not tell you anything just yelled out names. Ignored you when you asked questions, laughed at me when I asked for a manager and would not give me a refund. He said to go online. When we went online it says to call restaurant. The same guy couldn't operate the cash register and could not assist literally any one. I'm warning you not to go here and Wingstop should look into this and stop this franchise. The people who are running it have no idea what they are doing. My experience was horrific . I ended up leaving and getting McDonald's but I expect a full refund for only order of $108 read more

My favorite Wingstop location. Always clean inside. I order through the app and pick it up. My order is always ready on time and accurate. Every employee that I have seen here is always very nice! The food is standard Wingstop quality. Delicious! Plenty of parking since it is in the shopping center. read more

Nobody is inside the restaurant as me and my son walk in. They have 2 orders on the board most of them are Uber eat. I had walk in order @12:52pm 12/13/25, waited for 30 mins for my order, drove home for 12 minutes and i found out my order was wrong. The tag outside the bag is correct but the food inside was wrong it belongs to the other person who will be pick up by uber eat. I need to go back waste my gas and waited again for another 15 minutes. The lady who is responsible in cooking and putting the tag is totally inconsiderate. She never apologize as if nothing happens. After me, another mother and daughter are complaining about their orders. Staff should pay attention on customers order. I will never go back on this restaurant. Very bad service . read more

We ordered online for pickup to take advantage of BOGO fried chicken sandwiches. We added fries. It's really nice online to be able to customize everything with sauces and seasonings. The Cajun fried chicken sandwich was really salty, with both a sauce and a dry rub. It was tasty and spicy enough. The lemon pepper sandwich is great, except for the bun. The chicken is crispy, and their lemon pepper is great. But, the bun feels very artificial...like you bought a cheap bun at the grocery. Toasting the bun would go a long way to making the sandwich better. Fries were ok. Fresh tasting but not too crispy. I'd skip their fry seasoning next time too. Maybe go just salt or Cajun on the fries. The staff was friendly. Only two tables though. And no garbage can? read more

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Horrible customer service. Don't order delivery! Manager of that store gives out orders missing drinks and requires delivery drivers to fill up the drinks for him otherwise he makes the drivers cancel the delivery. He was shouting and talking down to drivers. Completely unprofessional and rude. Never coming back to this location! read more

The service was great, was even greeted when me and my girlfriend walked in. Food came out on time as well.

Not good. Fries were a weird shade of brownish/black. Chicken was not fresh and tasted old. We walked in to pick up our order and while the gentleman at the register was looking for our order, a DoorDasher ran in and showed him his phone and then our guy just left us and helped him. We were like wth is going here? He literally walked away to help him and left us at the register. The food was gross. The service was rude. read more

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My family and I were out shopping one evening. My wife suggested wings, and our son got excited at the suggestion. We walked in to the Colma location for the first time. It is a very small place. I think they have only 2 tables with seating for 8 people. This location is primarily take out. The staff was nice. They greeted us when we walked in. They seemed to work efficiently. There were a lot of online orders. We waited for a while. If we decided earlier to come here, we should have ordered online. Anyway, we got our food to go. It was good. We got a 30 piece with bbq and lemon pepper. I felt like the chicken pieces were big. They seemed larger than I remember from the Westlake location. They were very generous with the bbq sauce. The lemon pepper was yummy, but a bit too salty for me. Overall, I like this location. Would order from here again. read more

The first word that comes to mind when I think of this Wingstop location is INCOMPETENCE. I don't understand why they accept online orders if they aren't capable of correctly fulfilling them. I drove there to pick up my online order. When the worker handed me my order I saw it was just one bag and was surprised it wasn't at least two bags since I ordered 40 wings and other items. Since it was taped shut and I didn't want to possibly be opening someone else's food, so I asked the worker "is this the right order? There should be 40 in there" he didn't speak very good English but he looked at the bag ensured me all items were in there. The place was empty and there were three workers there, so I trusted that they fulfilled the order correctly and took my order home. **This is where I went wrong in trusting them to do their job** Of course I got home and there was only 20 wings in there. I was so annoyed and knew I was gonna have to drive back there but called them anyways to let them know I was coming and to have my food ready by the time I get there. After 10 minutes of stupid automations from the wingstop number I finally got ahold of someone. This person wasn't able to understand English that well either and wasn't understanding what I was saying so I just told them I'm almost there anyways and will be coming back in. When I got to the restraunt I spoke to the same person who handed me my food and told him the order wasn't right and that I need my food asap and to throw in some additional wings on top of that for the inconvenience. He just looked at me stupid and left from behind the counter and sat down at a table to start eating food. I then asked the guy at the register and he acted like he wasn't understanding me and then the guy in the kitchen seemed like he couldn't understand English either and then they all just decided to collectively ignore me. I looked at them in disbelief and had to start yelling "which one of you are going to help me!??" and was 5 seconds away from walking back there and making my own food. Finally after a few minutes the guy in the kitchen came back and asked me which flavors I needed and how many and then he went back there and made the food. Meanwhile my other food was cold and I had to drive 15 minutes back home. After what felt like 20 minutes he prepared the order and gave me the 20 other wings and I was out of there. Ultimately gas, time, and money was wasted on this establishment. And to top it all off the wings were overcooked and cold so I give them a 1 out of 10 for their 0.00001% of effort they put in to their jobs. I highly suggest employee training on customer service and workplace efficiency. read more

Don't go here. The tenders were SALTY AS FUCK. So damn salty tasted like just salt. and so were the fries. If you want extra salty food go here. 1 star. what the fuck read more

Wingstop - YOU CANT LITERALLY SEE THE SALT - Chicken Wings Near Me - Colma, California

This is my first time at a Wing stop and I got drawn in by the bone less wings deal. The boneless wings are really not wings at all they are more like chicken nuggets, which is fine but not what I expected. Unfortunately they were not very good. The first issue really is that the batter to meat ratio is really off. Second, everything here is over salted (including the French fries). Third the wings aren't sauces properly. I get the feeling the sauce is poured on top of the wings and not mixed in a bowl. The result is all the sauce is at the bottom of the box and some wings just taste like salt and pepper. On the positive side, the online ordering experience was easy and you can't beat the price. read more

No one answers the phone. Arrived at 11 can't take my order despite being open till12 apparently. Don't recommend

Wish I can give this place zero stars Remind me to never go to this location ever again. I came in to pick up my mobile order with my bf, his sister, and her bf. We both were ignored at the register when trying to get our respective orders. There were at least 10 people working and not a single one acknowledged us as we walked in. They looked at us but did absolutely nothing. Can't even say hello or ask if we're waiting on a mobile order. It's no wonder this place only has 2 stars. One of our orders wasn't ready and when it was, the workers didn't tell us so we waited even longer. Just a bunch of idiots working here. Stop standing around chitchatting and start helping your paying customers! Recuérdame nunca más volver a esta localidad. Entré a recoger mi pedido móvil con mi novio, su hermana y su novio. Ambos fuimos ignorados en el registro cuando intentamos obtener nuestros respectivos pedidos. Había al menos 10 personas trabajando y ni una sola nos saludó cuando entramos. Nos miraron pero no hicieron absolutamente nada. Ni siquiera pudieron saludar o preguntar si estamos esperando un pedido móvil. No es de extrañar que este lugar solo tenga 2 estrellas. Uno de nuestros pedidos no estaba listo y cuando lo estuvo, los trabajadores no nos lo dijeron, así que esperamos aún más. Solo un montón de idiotas trabajando aquí. ¡Deja de estar parados hablando entre sí y comienzen a ayudar a sus clientes que pagan por un servicio! read more

Just discovered that they recently opened in this location which is pretty convenient for me. This review is going to be mainly for the customer service I've experienced because I believe food is good. Customer service was great! The girl who took my order was friendly and attentive. She made sure my order was correct before I paid and also before I walked out of there store. I did not feel rushed at all here and they were faster than some Wingstop location. Impressed with their workers! Food was good, I ordered their Medium Combo (Hawaiian & Garlic Parm), French Fries w/ ranch & bbq sauce on the side. I was so hungry I forgot to let them know to cook my fries well done, that is my fault. I got also tried their boneless wings since they ran out of bone-in ( --__-- ) and since I was hungry, I had no choice, I wanted some chicken! Hawaiian flavor is not my favorite but the Garlic Parmesan was yummy. Would rather come to this location rather than the others to be honest plus philz is next door and Target is in the same area! read more

Wingstop - Garlic Parmesan x Hawaiian Flavor - Chicken Wings Near Me - Colma, California

0 stars if I could. Ordered in person and right away the cashier tells us if we scan the QR code and leave a review, we get a free side. He kept urging that it be a 5 star, good review of the store. (I thought yelp's policy was no bribes for stars) After ordering, about 2 more groups of customers came in and ordered. After waiting almost 40 minutes in store, we still didn't get our order but the group after us already got theirs. We kept being told "it's the next one out". All online orders seemed to be fulfilled right away and it was just hella irritating. Also, no Apple Pay here. read more

Ordered from here and got super sick avoid at all cost! Staff also has an attitude if y'all don't like your job quit don't be wasting everyone's time! Wings were soggy fries burned what a waste! Stores needs to clean up! read more

Wings! Wings! Wings! This is by far The Best Wingstop in the Bay Area!! I Love Wingstop! I eat it at least 2 times a week! I ordered the 15 piece Combo with Veggie sticks for a work farewell party! And let me tell you not only was my order ready for pick-up but the To Go presentation was out of this world! I thought I paid for catering with some type of Extra this and Extra that. The Togo containers were super nice and it everything I needed to impress my co-workers. Thank you Wingstop! I love you and now they do too!! read more

Wingstop - Ready to go! - Chicken Wings Near Me - Colma, California

This place is very clean, the workers are very professional & very hospitable, definitely would come back here for more wings & fries.... Thank you David. appreciate your kindness & professionalism. read more

They won't take orders in person and the staff were reluctant to make any kind of eye contact when people came in. :(

Bad customer service they were very rude with bad attitude specially the guy that took our order his name was Wilmer I believe didn't not smile or anything was talking back to me very rude never coming here ever again. read more

Garbage service at this spot. I ordered for delivery and only received 2/3 of the wings and order was missing vegi sticks. The reviews on here speak loudly on how terrible this location is . read more

This is probably the best wingstop I have been to with customer service although the military discount was not honored I know some do and some don't it goes beyond when they still have the upmost respect for the customers I can see they work hard and try hard in this wingstop to meet the customers needs and go above and beyond I don't live particularly close to this wingstop but i don't see myself going to any other one if it does not give me this wingstop a feel! I mean everyone of the workers I wish I could point out a single one but from the cooks to the cashiers they just held a special umph about them that you'd love to see in your customer service restaurants! read more

Wingstop - Bag of my food - Chicken Wings Near Me - Colma, California

This time around the service was horrible the cash registers all have no customer view led soo you don't know if your getting overcharged & the boneless wings are superbly dry & how can you eat wings without any sauce the 1st sauce should be free This place should be a take out window as small as it is read more

Wingstop - Chicken Wings Near Me - Colma, California