Just went to pick up an order which was wrong, I tried to call back but the guy that answer the phone just kept saying I don't know, I'm just at the register I don't know. Why is this dumbass at the register, he clearly has been telling you folks and your guest he doesn't know! read more

Ordered the 30 piece . Left side was soggy and gross . Right side just right . Overall the experience inside was not the best . The cashier was kind of pushy and constantly rolling her eyes . Not a good place if your a newby . Overall a 3 start experience read more

Wingstop - 30 piece - Chicken Wings Near Me - Coachella, California

I get mistakes happen, but I have gave this business the benefit of the doubt and this is the second time this has occurred. I ordered via Uber eats and got charged for something I did not receive. How are you going to charge almost 2 dollars for extra sauce and not put it in the order? I understand if I was asking for something complicated but it was just extra sauce. Words to the wise. Do not order from this establishment from a third-party delivery service. It's better to go in person to make sure they get your order right the first time! Instead of having your driver come all the way to your house for an item that they forgot. Wings with no ranch, thanks! read more

This place sucks . Wings taste good but nothing to do with establishment and people working there . Bunch of HS bs going on in there . They always mess up your order and get mad for bringing it up . They tell you the manager will call in morning to refund and the manager never does . If you order online they short you of the drink . You don't get your drink , you call it in and they assure you drink will come and it never does . Bad bad bad customer service . I think this place takes top spot for that read more

Coachella Wingstop is good because of the wings . That's why it's 2 stars , but the service is HORRENDOUS. I always order online because it's convenient, well as I waited the time stated in the app which was 25 mins . It said my order was ready ... well when I arrived and asked for my order the wings weren't even in the fryer yet.. I waited an extra 25 mins to get the order and when they gave it to me they made it seem like it was my problem. It was later in the evening around 10:30pm so I get they were tired . But customer service is a huge key on restaurants .. wings are great, the service isn't all that great . read more

TOOK MY MONEY AND DIDNT PROCESS MY ORDER! Do not recommend ordering from this location! I had to call them and deal with trashy unkind customer service, I called to ask about them taking my money and not refunding it and the girl hung up the phone. Went through my bank but unfortunately I don't have the money that wasn't refunded immediately. Btw they don't take over the phone orders either! I DO NOT RECOMMEND THIS LOCATION. read more

Within the additional 30 minutes I had to wait, to receive my food (an 8 piece Cajun/Louisiana Rub combo) on a bustling Saturday night, I noticed a lack of organization and a rising tension throughout the restaurant. I observed customers attempting to retrieve their pick up orders but were told "not yet", and watching those same customers choose a corner and patiently wait in mystery. From this observation I recommend instead of people just having to constantly check the status of their order, might I suggest a sign in sheet (that includes phone number possibly) so the staff can keep better track of who has actually arrived. Without that it really seemed like a free-for-all and orders were getting mixed up and a lot of the staff looked confused, aimless at times while the others in the back were slaying away trying to catch up on the rush. Such a large number of staff, the lack of organization was a definite detriment. I overheard customers saying they had the same experience the weeks prior. I also feel like a particular delegation is in order, I feel like a lot of staff wanted to help but weren't sure how, so maybe a reviewing of rules and what to do when idle would help on these busy nights. I also recommend trying to put the orders in alphabetical order, or having a larger distinguishing identifier for each order- because asking for the status of my order and watching them pick up each receipt down the line just to be told "not yet". And as someone who has worked in the hospitality business for too long, I recommend you quote customers realistic wait times so they can gage and lessen the potential tension. My order was correct, but cold because it sat in the line without any notification and I had to keep asking the status. The wings are so flavorful that I could really have them at any temperature, it's just sucky to have cold fries. I love Wingstop and I believe they will figure this out hoping this helps. read more

Personally, I like this place.... now. Ask me if I did 6-7 months ago, I woulda said, "hell nah." I don't know what changed, but it was for the better. Food has been consistently on point and service is good. I never have to wait, but then again, I utilize their app. I know coming in here I'm gna wait. Like right now, it's gonna be a bit and my order is to go. It takes approx 18 min when I do it on the app, so I figure I'll be waiting at least that long dining in. Anyhow, I can say, theyre good to me so I keep coming back. :) read more

Wingstop - Chicken Wings Near Me - Coachella, California

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My friends and I made a big order here through the app. When we came to pick up they gave us two bags and we asked is this everything? And they said "that's all I'm sure" we took their word for it. Huge mistake! Check your orders before leaving. When we came back to pick up the other half of the order they were insanely rude about it. Talking trash as if we couldn't here them. "They should have check" when we got our food back I checked the bag and they didn't give us the sauce we ordered too. When I brought it to their attention they had major attitude. I said thank you and the cashier mad dawned me and turned around. Why are you guys so mad? We came in not being rude just asking if you could make it right and it turned into some petty high school b.s.. either way, this establishment needs better employees. Not ones that try to pick fights with customers. read more

Don't get food from this place. Let it close down. The employees they have here are morons. Good takes forever and is not correct at all. Your order will be missing items or will be wrong all together. If you order from a delivery service, your food will also be cold along with showing up super late. Boycott this place and let's see what we can get in the future read more

Refused to take our order over the phone even though they admitted the app was not working. Insisted I have to go in the store, order, and then wait for the food. Great customer service. read more

I would have gave this place negative starts!! I've gave this place multiple chances on messing up my order. I'm no longer ordering from this location . I was fine patiently waiting for my online delivery order just to get the complete wrong order and they don't refund you your money for them giving the dasher the wrong order. Now I spent money for food I can't even eat or get a refund for ?! Worst place I've ever had an experience with !! Never again ! read more

They are not clean. Their food is horrible and the service is horrible. The owner need to check out the stores and the city too.

Front of house was rude Not much positive to say not much positive to say and will the work speaks for itself I was too embarrassed to take it back in read more

Wingstop - Lemon pepper bone in wings? - Chicken Wings Near Me - Coachella, California

the food is good don't get me wrong. the service is just not it. I had a ovule order and they said it was everything but I was missing fries and tenders also my ranch. I went back and the said they couldn't do anything about it. they also said they wouldn't give me the money back. this has happened way to often for a place that everyone loves to eat at. this needs to be taken care of asap. read more

Loads of keto options. I ordered and paid online. My order was ready for pick up in 20 minutes, it was correct, hot and delicious. Super easy. read more

I ordered on line and when I got there my order was almost ready. I checked my order. Unfortunately I did not count my wings! I know there is a shortage on wings. But if I pay for 30 wings I expect that. Don't short your customers to make up for your shortage. So I called to let the manager know so this does not happen again to anyone else. She act like she could not hear me but heard what she wanted. Also When I drive a distance I expect my order to be right. She would not say her name so I could understand her or spell it for me. Which I thought was rude. Look things happen and they did look busy. But don't make me feel uncomfortable as a customer for trying to make your business succeed. So count your wings before you leave or spend your hard earned money somewhere else!!!! read more

i ordered the Summer of Flavor bundle, but when I received my order, they forgot to include my fries and the corn I ordered.

I was very skeptical about ordering from this place after seeing all the negative reviews. But when you feel like wings, you got to get wings, so I decided to just go for it. I was pleasantly surprised at how well everything was package and the taste of the wings and sides were was not bad at all. The best part of this place was the young man that helped me with my order pick up. He was very sweet and when I asked for paper plates, etc. telling him we were staying at a hotel, he was helpful and gave me extra of everything, even things I didn't ask for which really helped us eat the food comfortably in our hotel room. Sometimes it doesn't take much for you to make a customer or even just a person feel grateful, and this young man did just that! read more

Your risking getting scammed for wings without seasoning and they have 2 health violations. I got food poising from an undercooked Chicken. Make the drive else where if u want your moneys worth read more

Wingstop - Chicken Wings Near Me - Coachella, California

I understand being busy, but when you're given a time frame to pick up an order and its not ready and still being told "oh, 10 more minutes" several times is not okay. I was being nice and acknowledged the fact that the lady taking orders was not at fault and as soon as I told her, "look i know its not fault..." the other worker comes from the back and throws my order at me. Absolutely unacceptable and management here sucks. I have never had an issue at any of the other locations in the Coachella Valley. read more

WORST restaurant I've ever been too! I was told they don't take orders after 11:30 but close at 12?? Whoever is the owner of this place should be embarrassed!!! Allowing your employees to BLAST LOUD MUSIC IS RIDICULOUS. read more

Whoever the manager or owner is here they should sell or quit the business. This clearly wasn't meant for them with the amount of bad experience their employees give. A bunch of kids blasting ghetto music and yelling at customer because they had a online order and they're too lazy to make it. Just quit and let someone else do your job so they can get things done, so called "manager" read more

[ Summary ] : Wingstop was genuinely a lackluster experience. I tried 5 different flavors of their boneless wings. Most of them were rather disgusting, while the others were bearable. Wingstop was cheap enough to give it a second try, but I can assure you that I won't be ordering from here anymore. [ Verdict ] : Please consider avoiding the food from here. The price may be tempting but it isn't worth it. If the food doesn't taste disgusting, it's either too salty or bearable. But if you truly want to try them out for yourself, don't expect too much out of the food. read more

The food took so long and they forgot to give us a two combos instead, they gave us one combo and one drink we asked for two drinks and we waited like 60 minutes to get our food and the sun was already setting when we got our food read more

This place was quick and friendly. Our cashier Dariana was hilarious and joke around with me and my friend. Loved this place. As soon as we sat down our name was called. Food quality was good quality for wing stop. read more

Wingstop - Lemon pepper and original hot - Chicken Wings Near Me - Coachella, California

So I went again recently. I ordered through the app. I figured it's better. I usually order wet, the app does not have that option. So I figured when I arrive I'll just ask for more sauce. When I do arrive my order was done so I asked for extra sauce. Lady wants to charge me$.50. I was like why? I have never been charged extra for wet. I said the app doesn't give you an option. She said well then you can call us and tell us. Is she dumb? The point of ordering through the app is so you don't have to call. She is a whit lady. She is very rude. She needs to get fired. She doesn't wear a name tag. read more

Wingstop - They put me on hold, almost 10 minutes. I got tired of being on hold. So I just hanged up. - Chicken Wings Near Me - Coachella, California

I walked in to wing stop to order for my family. (1st time here) and It's sad when you walk in to order and you see 10 workers standing their not doing nothing but talking. Listening to their music where it's so loud that nobody can hear your name. That's a problem when you have to repeat your name so many times. Like turn down the music and maybe you can hear your costumers. To make it no better the manager is allowing them to play the music because she's right there with them. Sad...POOR management if you ask me. Also I felt rushed to order my food. Horrible customer service. Then I see the reviews on yelp and I can relate. Smh All I can say is I will never go back to this restaurant ever again. Might have to call corporate for this one. If it was a way that I didn't have to put a star I wouldn't but it won't let me post the review with out at least 1star. read more

no star I stopped by with my entire family's and the service was bad the tall guy that was cashing was very rude and the supervisor has an attitude issue the fries were even burnt the Wingstop in Coachella I would not recommend anyone to stop there. read more

This place is garbage. Food is over cooked and dry. Sometimes with little to no seasoning. Stay away , seriously ..

I drive for Postmates and had an order placed on the app. So I drive here and try to order. The manager has a pissy attitude and tells me they aren't allowed to take Postmates orders.... then she proceeds to take the order anyway. The whole time I'm waiting (30 minutes) for the order of 50 wings, I can hear her whining to her employees about the reasoning behind them not taking the orders from 3rd party delivery services. Business is business lady, you get paid to make wings not to complain about making a large order to go. The order was paid for, so what difference does it make if it is a third party service?! Unfortunately this manager/shift leader isn't wearing her name tag so I cannot be specific with that but she's a blonde Caucasian. Super rude! Don't get a job in customer service if all you know how to do is complain and have an attitude! read more

Great wings! Great flavors to choose from. Order them well done. They will be crispy and nicely cooked. I like the dry rubs best!

There's a polite man named Randy who works at wingstop. He paid for my food and I was delighted by the customer service he gave me, and I don't even know him. THIS DUDE SHOULD BE MANAGER!! Or Employee of the Month!! read more

best.fast.food.place.EVER!!!!! Wings are always Cooked to perfection, fries are always amazing, and the ranch is perfect every time!

If I can put 0 stars I would . Food poisoning. Please check your food . Uncooked . Numerous of friends have had the same experience. Do not eat here . read more

Be careful and check your order before leaving the store. I ordered wings to go and when I arrived home I noticed they did not include ranch dressing. When I called to report this Destiny was very unprofessional and careless and stated I needed to pay $1.07. I asked if I drive back if I can get my missing each and she said no that I would have to pay for it. read more

This Wingstop is so garbage. Got a simple order on the menu, empty store, and for the next 40 minutes, watched 12 people come through, order, and walk out in that span. Plus, they, the workers, look nasty, and one even had dirt in they nails. After asking where my food was, they then told me to sit down and wait. Don't come here, it's Washington street Wingstop you want to go to. read more

I am going to join the band wagon and let people know not to come to this place. It's attracting the riff-raff of old north Indio. Came in for lunch and had an uncomfortable experience with a woman and man who looked like they were on meth. The wings are mostly fried breading with little chicken in them. Not a good location. drive the extra miles to the Bermuda Dunes location. Today I called in to place two different orders and was told she couldn't take two orders over the phone. Poor employee said "it's hard to explain, my boss just won't let us do it". read more

The service is horrible it always takes them to make me my order 30-50 minutes which in reality it shouldn't take that long. One time they even gave everyone their order before me even people who ordered after me and they cleared out a rush before they gave me my order while I had to wait for 50 minutes just to receive an all in bundle. I have been to other wing stops and they take a shorter time and their employees are friendly and polite. They got my order wrong when I had already waited for 30 minutes for it and i had to wait for them to make it again and this wasn't the first time but I was too lazy to go back that time and complain. Plus when I asked the employee if I had to wait for my order to be made again at the pick up station he told me I had to if I wanted to receive my order in a rude way. The only good thing about this place is the food and ambiance but even so it's not worth the wait or the horrible service you receive. I definitely won't be returning to this location and I hope you guys get new employees! read more

Tried to order on their app and it kept saying my card number was bad, but some how they took out the money, when I ask the manager why that happened she said it has nothing to do on our part you have to talk to corporate I work in the food industry, I have never once had a company take out money when they don't even provide the food/ what you ordered, I know for a refund there is but not whenever they take it out from food that you haven't received. The time before this I didn't even get all I had order. If you want to wait your money come here. read more