Service is horrid!!!! Ordered online at the restaurant, said 45-50mins. Waited the 45-50 minutes and the order wasn't even cooked yet! Asked for a refund. The manager took my information and then got back on the line to cook and didn't process the refund. They wanted me to wait another 30mins in an overcrowded store. I would not recommend this wing stop!!!! The one in Newark DE on Main ST, Newark shopping center is much better Service read more

Every time you order from this location the food is always delayed. I don't understand it.

Don't wastes your time. This place is dirty. The amount of flies in the dinning area makes it impossible to stand still. Food ordered online still took another 40 mins when picked up during mid day lunch Time. The health department will be notified about the dirt and bugs. And the police should be notified about the female manager with the anger and rage problem. She's going to hurt someone if the dirt and bugs don't kill them first. The soda machine Alone says eat here at your own risk. Nasty is an understatement. Food given to me in torn bags and told to be careful. Food taste old at 11am. Fries cold and overly sweet Wings taste like they were days old and microwaved. read more

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Very hit or miss! I've had good experiences before but the last few have been bad. Most recently I received spoiled watery blue cheese dip, extremely over seasoned wings when usually it's a normal amount, and less wings than what I ordered which I was offered no refund for. I wish I could depend on a good experience each time but it seems that will not happen. read more

Wingstop - Way too much on these wings - Chicken Wings Near Me - Bear, Delaware

The wings were the problem. Many of the wings had multiple feathers on them. Two wingettes were covered with feathers on one side, both were flats. It was so disgusting that once we found them like that, all we ate were the fries because we were so hungry. I'm amazed no one caught this before cooking them, much less serving them. I can't imagine how you remain in business serving food that hasn't been fully cleaned. Do Better!!!!!!!!!! read more

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Too many new people it's not clean like before and this crew is disrespectful also rude, I don't like when people are on the phone the want to fix my food without washing their hands straight nasty read more

The service was poor, we were waiting 40 minutes for our appetizer while not being checked on or asked if we need refills. Once we got our food it was cold as if it was sitting under the heat lamp for awhile, this was very disappointing especially because we were waiting an hour plus before getting our actual meals. read more

Horrible Wingstop location it's always an hour wait for your food the staff is young and and the fact that they are always behind shows they are not doing their jobs they are lazy and distracting to eachother I will never place an order at this location ever again and I advise you not too either & it's dirty entertain the flies while you wait !!!!!!!!! read more

Honestly the worst wingstop I've ever been to got my order had to make sure they gave us the right items they forgot our sauces and utensils when we asked for them then we got home which is up the street from wingstop the fries were soggy and had no seasoning on it and the wings were cold it smelled like old inside the restaurant I would never go back in there again Kirkwood highway is way better. read more

My boyfriend and I love Wingstop, but this place is a safety hazard. I'm surprised they're still in business and actually passing inspections. We waited at least two hours even though there were no customers. The employees are super lazy and rude--they didn't even bother to heat up the corn and gave it to us cold as hell. They also didn't give us any condiments, even though we specifically asked for them. Bottom line: it's the worst place to go. I don't even want to talk about hygiene, because I'd have to write a whole book about it. read more

I walked in and waited for Service. Was told there's only 3 ppl working so I have to order on the app. I sat down, downloaded the app put my info in/ordered.. After 20 minutes I got my food. As they were placing my order in the bag, I asked if I was getting those burnt fries. 3 other workers came into the restaurant.The young lady told me the fries aren't burnt. They're on a timer. After I got home to eat those burnt fries I called because I was too tired to go back to the store and just threw them in the trash. read more

Wingstop - What my fries should look like and the burnt fries I received - Chicken Wings Near Me - Bear, Delaware

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I don't know why people are giving this two stars but it deserves five stars. The food is amazing, especially in the hot honey chicken tenders. read more

Service was terrible. Stood in the store for five minutes with no one else inside. The staff seeing and ignoring me the entire time. Eventually, they said if it's pick up, I need to walk five feet front where I stood to come to a "pick-up" window. I guess it's against company conduct to talk to a customer unless it's through the secret window portal. Food is ok, but the lemon chicken was salted way too much. Last time I go to Wingstop. How is this good? read more

As the only customer, I waited five minutes for someone to take my order at the counter. Instead, three employees within 10 feet of me stood around having a conversation while I waited. I won't be returning. read more

My first time having Wing Stop which is across the street from my mom's development in Stonemill so I had a taste for some wings so I stopped here being that they opened like 8-10months back. Gave them a little time to have a little business experience unti I wanted to try. Got the meal for 2 which came with my choice of 2 sauces (Garlic Parmesan&Mild), choice of fries cheese, buffalo, or voodoo, and 2 large drinks for $19.99. The wings were made fresh or dropped fresh so it took 20mins until the order was ready. The first bite was what I was expecting, juicy and full of flavor. The fries were maybe the only thing I really didn't care too much for, maybe cause they were the voodoo fries. Voodoo fries has cheese, ranch, and cajun seasoning. Just too much seasoning and they taste like natural cut fries which I don't personally like. Next time I go I'll just get parmesan again or try the lemon pepper which I heard were pretty good. read more

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I absolutely love the food here. All the spice and diff flavors the corn is my favorite yum! Just last night I ordered food around 11p and of course they closed at midnight. We bought fries and boneless wings. I wish I took a pic. The fries were so hard and not good at all, I had to pick through to actually find some to eat. The bites were so teeny tiny I can't believe they counted it as one. Moral of my story I will NEVER get food from them when it's almost closing time because I most definitely got cheated maybe they were rushing and just gave me anything. So disappointed read more

Stopped in here since I was visiting a family member close by. I love wingstop. LOVE. This location isn't convenient for me in regards to where I live and I've heard some not so stellar reviews but I thought I'd give them a try. I ordered online for pickup which is always seamless. I got here a little earlier than what I was told was the pick up time. The associate told me 3 more mins which was fine with me. I bought the 6 piece wing combo. Louisiana rib is my fave which is what I got, but they were saltier than usual. Lucky I had also added in 2 plain tenders which I ate. The fries I asked for light seasoning, they were salty as well. It could just be this location, but location is everything. read more

If u want salt with some chicken this is the wing spot for you! However if you want to taste the chicken or sauce, I don't think you will be happy. They but a Wild amount of salt on the food. Inedible read more

Poor and slow service, dirty dining area and flys. I won't be back to this wingstop. Get some new management.

Food is good always, but the service literally never change... Doesn't matter how many times they change the staff... The service is trash... but like I said, the food is good.. do with that what you wil.. read more

the food is decent but the service sucks. I was actually in earlier to pick up an order. while I was waiting for the food to be finished I was just pacing around while trying to stay out of the way. since I was also supposed to get a drink I checked the machine to make sure what was available while taking about it with someone and as I was leaning by the window I was told to sit down and wait to be called but I didn't want to sit so I said no. and then they refused to work with me. I wasn't bothering anyone or in anybodies way and I didn't want to sit. Apparently that means I'm rude and don't deserve service. I was standing by the pickup window hoping to catch someone when the my weren't busy to ask to get a cup to prepare the drink but that didn't matter. I always have a problem with Wingsto. don't order from here read more

I'm gonna give them 5 stars. The customer service was def 5 stars. The short young girl at the counter was very accommodating. The wings were fried to perfection. The sauces were super tasty. Can they make 40 wings taste the same!? If they can... maaan they got a super profitable product. I didn't get fries because they got such a bad rap on here, but I probably did myself a disservice. They're probably as good as the wings, smh. Next time. Best wings in Delaware imho. Try it, I think you'll agree. read more

Wingstop - Garlic Parm Wings - Chicken Wings Near Me - Bear, Delaware

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STAY AWAY FROM THE LIGHT! I have to admit, the bright green and white sign stood out in the strip mall and it drew me in like a moth to the flame. PROS: Cleanliness (It is brand new). Can watch the cooks work (so no dropped food making it to your plate). The fries are excellent! CONS: EVERYTHING ELSE (Because there is nothing else special about this place - snore). THE WAIT - about 20 minutes (made to order like nearly all wing joints), THE PRICE - average to a little on the high side, THE ATMOSPHERE - absent, WING SIZE - average to below average, TEMPERATURE AND TEXTURE - spot on, FLAVORS - I tried mild (or possibly medium) and Cajun, both were average at best. I must confess when the Cajun hits your nose... Whoa it has a nasty stank to it, and the taste was not far off. Not sure if it was my personal preference, or if they actually missed the mark, but I can assure you I will certainly not take a second pass at helping me decide. MY SUGGESTION: If you live close by and have to walk, then make it yours; otherwise, cross the street for wings to go, or Stewart's Brewpub (try the crab cakes too). IMHO it is well worth the 3 minute drive West on Rt 40 for Buffalo Wild Wings. So sorry guys, I had high hopes. The sign out front and your fries are the only two things I can see that you really nailed. read more

Wingstop - Chicken Wings Near Me - Bear, Delaware

Poor service not worth paying for. Order completely wrong and issues are due to "staff shortage" I understand the situation but that does not explain rude an unprofessional employees. read more

My fries were cold and soggy- I asked for them to be well done with extra seasoning... Also, I asked for lemonade and got Coke. (I do not drink dark soda) Very disappointing read more

Horrible horrible! Order was wrong the cook knew she messed up my order NEVER APOLOGIZED! She really shrugged it off thank God the young man on the register was very apologetic cause I was extremely upset after spending over $50 on chicken and fries I will NEVER GO BACK read more

Every experience that I have had (at least 3 of them) with this particular store has been horrible! The wait is long, the store is nasty (dirty) as ever and the service is poor. My last straw was today, I ordered online and I did not receive part of my order. I attempted to call the store to report my issue and the number to the store is a fax number! I attempted to call the number they sent for the driver and that number is no longer in service!!! This type of business is unacceptable and I promise you if I could leave zero stars on this review, I most certainly would! I implore anyone reading this review to save yourself a headache and do not go to this particular Wingstop! read more

Had a amazing experience a Bear Wingstop today. a must try. very friendly and cool staff. didn't know what to order but they helped me out and was very welcoming. coming back soon!!!! read more

Wings were nice and crispy just the way we like them but there weren't any flats out of 15 pieces. Next time I will specify. Door Dasher was awesome . read more

So I came here today to pick up some wings. With everything that's going on Wingstop definitely made sure to deliver my food. The wings were great just like always but the instructions on how to get the food it was a little confusing honestly. Overall I recommend and I would definitely be back. read more

I heard a lot of great things about Wingstop from friends and so I thought I'd try it out... Total waste of time and money. The wings look dry, and small. Barely any sauce to be found and they're definitely over cooked. I can't believe this cost me $12. Definitely won't be going back or recommending it to anyone I know! read more

Wingstop - Large 10 pc combo - Chicken Wings Near Me - Bear, Delaware

wow. walked in today at lunch time, 11:30pm 11/9/21. nobody greeted us after 4 minutes. ok, we waited a bit longer. still nobody said "hi" or "be right with you" everyone kept avoiding eye contact like they were too busy to take an order. guess thats what you get when you hire a bunch of no caring , no work ethic kids. will never try to come here again. customer service is garbage. read more

What's the point of using the app to place your order in advanced when your order isn't ready when you arrive at the designated time of pickup? Arrived on time, was told 5 mins, waited an additional 30 mins for my simple order of 15 wings and fries. Unbelievable. They need to get an experienced manager here as the current one of staff doesn't know what's he is doing. What's even more perplexing is the lack of common sense. For the 15 wings, I got 3 flavors, two were dry rubbed and one was sauced. Received two containers to separate the wings. I initially thought, that's smart of them to separate the wings. When we got home, they had placed one 5 dry rubbed wings and 5 sauced wings in the same container. The other container contained 5 dry rubbed wings. Common sense would dictate you keep the like-items in the same container. I will say, at least they made an attempt to keep the sauce from contacting the dry rubbed wings by placing a piece of wax paper in between, but unsuccessfully. To top it off, I witnessed three employees who were very young joking around and kicking each other while preparing food. All in view by customers in the front. What I found most ironic was one of the employees had a medical boot on. Wouldn't be surprised if he got injured on the job while joking around. Real smart to be playing around in a kitchen full of oil and grease. read more

I went to pick up tonight and their were two girls cooking, one was not wearing a mask and the other had her mask on her chin. I asked the Cashier if they were supposed to be wearing masks while cooking and he said yes. I asked for a full refund. Blatant disregard for the sign on the door and people's health during this time is unacceptable! so people walking in have to wear a mask, but the people breathing on your food don't? Yuck!!! read more

Excellent service, clean restaurant and great food I will definitely bring the family back. Thanks for customer appreciation gift bag

Amazing wings & service! I would recommend wing stop to anyone who loves their wings & fries!

I love Wingstop. I was super excited to find out that the business was moving here. I've eaten hear a few times since they opened and for the most part the wings are good. That said, the wings are a bit in the small side and for some reason one day they were out of traditional wings. Not only were they out but they ran out early in the day. They're open from 11am-12am and we're out of traditional wings at 3pm that day. Maybe it's just me, but I don't think a chicken place should run out of the only thing they sell. That just doesn't make sense to me read more

Love wing stop wings. Lemon pepper is my choice but I have not been back in awhile. They where pretty new when I first visited. The wings weren't to the standard that I've grown accustomed to as I have visited quite a few wingstops as I travel a lot. My lemon pepper wings were to wet so the seasoning didn't hold onto chicken like it should. I went back 2 times after my first visit same outcome. So I figured they was still learning because there was a whole new staff on duty and look like they where training. Plan on visiting again to see if time allowed them to perfect the techniques of making perfect wings to the standard I'm accustomed to. read more

Great food, great service. My second time here in 3 days. Them lemon peppa wings And garlic park wings are firee . Don't understand the previous comments related to wait times as they tell you they are fresh to order and take 18 minutes to cook if you're first in line. But definitely looking forward to trying rest of flavors read more

Wingstop - Garlic parm wings - Chicken Wings Near Me - Bear, Delaware

I understand this is a new restaurant but the wait time is absolutely outrageous waited 40 minutes for a 5 tender combo only to get home and the order was incorrect!!!!! I called back and was told to bring it back only to have another wait I got a refund I won't be returning!!!! They have to get organized or this restaurant won't last. read more