Wings here are amazing, they can even get them crispier just ask! All flavors are good! TVs…read moreeverywhere and they always work with you on which sports you're looking for (Hockey in my case). Drinks are good and well priced. I dig the fried pickles.

Where do I start off? One year ago,…read more When they first opened everything was very good. The food. The service. The drinks. Now a year ago from today my wings were raw, and my fries were stale and cold like if they kept a batch from a month ago and serving them presently. I complained to the manager, and had told me the only thing he could do was give me credit to eat at this restaurant. I told him I wouldn't be back in a very long time and declined his credit offered. Today for the World Cup my family figured to go to The Shack and hope for the best once again hoping those wings weren't raw this time. Obviously no one forces anyone to go wherever they want but we tried giving it a final shot. Everything was fine our server was really sweet. Then came the check and we all paid an amount that we all questioned. Thursday's they have a special of .89 cent boneless wings. We ordered 4 orders of boneless wings and charged us each $17 for each boneless. They also charged us a souvenir cup for $5 which we didn't even ask for and the server had said we could keep it. Never once said to us it was an extra charge. We left and realized it was a rip off of almost $40 they technically stole from us. The same manager that wanted to give me credit last year, gave us $5 worth of cash credit to spend at the shack . I literally laughed in their faces by how horrible this restaurant is. Moral of the story, PLEASE check your receipts at restaurants because there's a ton of idiots working at places where they have underaged girls wearing spandex up their butts and tank tops showing half their body, but don't interview them if they can count right or know what kinds of promotions are given at the restaurant they want to work at.

I wish I had seen this locations reviews before I order. Not even worth one star…read more This place is a mess. Rude employees, packed with customers and food delivery folks. No lines or way to see if your order is ready. This place expects you to wait in a line for 30 minutes just to ask if your order is ready. If it is not they want you to go back to the end of the line and wait again. What a waste of time. Worst experience ever. Took over two hours, two trips and two phone calls to finally get our 20 wing order. Initially I was promised 38-43 minutes.

I order a 20 piece meal the fríes where salty asf wings where dry. i got a hair on my wings and…read moreturned them back in and they said they were gonna redo my order and just a five piece boneless. the sanitation was not very satisfyin.

The food was delicious and our server, Abbey, was great! will definitely return to see her.read more

Stopped by for their lunch specials! I ended up doing the Thursday $3 buffalo chicken fry special,…read moreand it was filling for me. The perfect meal with great pricing!

Location - in an outlet mall, with crowds and horrible loud music rangling through the center on…read morethis particular day. Inside - decent. Clean enough. Seating area shared by several other restaurants, but not too crowded inside. Service - Person who took our order was less than sharp. He stood with his mouth hanging open and a blank stare. We ordered something and had to repeat it 7 times. After he took our order, he retreated to the doorway that led to the back of the shop and proceeded to have his head buried in his phone, texting. Thankfully, there were more mature people who fixed our food. It was pretty decent. Not the best Philly I've ever had, but it was good. Was it good enough to go back for? No. But if we just happened to be around and had choices, this would be a viable choice. But we certainly wouldn't drive out of our way for it, which, we did today, just to check it out.

do not! i repeat! do not ever eat here ever. the food is ok, service is good but the corporate…read morefacilitators trick, lie and decieve you with hidden menu prices and a fraudulant app. do not eat here as if your life depended on it!!!

Very tasty Pizza and Wings. Great service and very quick. Kind of small for seating so mostly small…read moregroups here.

The pizza is very good at Roadrunner. I got the Southwest and the Pepperoni with onions. The sauce…read moreis good, the bake is really good, and the crust is chewy and great. Glad I found this while in El Paso.

Great service and friendly staff. Ordered pizzas for family and was suggested $10 deal which was a…read moregood deal.

So I placed an Uber Eats order with this store and had some of the worst customer service by a…read moreperson named Nancy here. First my order arrived and it showed on the receipt that I ordered a pizza melt and six piece regular wings. However the box contained a pan pizza and six nuggets. When I explained it to her she acted as if it was Uber Eats fault when the receipt clearly said what the order was. If anything I had to call back to let them know that my courier did not have to bring anything back to me since they did not want to talk about getting the correct order to me. I had to cancel the order thanks to the incompetence of the staff who apparently do not know how to fucking read.

I'm a glutton for punishment apparently because I kept giving this place a chance. Three times…read morethey've given me spicy tenders instead of regular...not a big deal, just have to drive back and get different while the kids wait. This last time, ordered online....got to store 25 minutes after ordering, nothing in their system said give it ten more minutes, I wait and after ten minutes go to counter and get told oh we have it but waiting on the food for another ten minutes....no excuses just here's your food. Do yourself a favor don't use their app, don't have high expectations and just stay away if possible, I'll go pay a little more at a local place now and try to ensure people i know do the same. Also everyone I go (granted busier times) half the tables are dirty at least

Horrible service. Don't answer the phone, didn't get what I asked for, a hair in my mashed…read morepotatoes. The workers suck. DO NOT GO HERE