I wish I had seen this locations reviews before I order. Not even worth one star. This place is a mess. Rude employees, packed with customers and food delivery folks. No lines or way to see if your order is ready. This place expects you to wait in a line for 30 minutes just to ask if your order is ready. If it is not they want you to go back to the end of the line and wait again. What a waste of time. Worst experience ever. Took over two hours, two trips and two phone calls to finally get our 20 wing order. Initially I was promised 38-43 minutes. read more

Wingstop - Chicken Wings Near Me - El Paso, Texas

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I order a 20 piece meal the fríes where salty asf wings where dry. i got a hair on my wings and turned them back in and they said they were gonna redo my order and just a five piece boneless. the sanitation was not very satisfyin. read more

Mobile order routinely take in excess of an hour to complete. It's a crazy situation.

The 1 star is extremely generous. I ordered a 30 piece meal at 3pm. Their app said that my order would be ready by 4pm. We know this WingStop is pretty terrible so we even gave them 30 minutes extra and showed up at 4:30. Still not ready. I get it, yes, Super Bowl, so we thought we would come back. 4 HOURS LATER! 3 HOURS AFTER IT WAS SUPPOSED TO BE READY. We show up and they hadn't even started my order!!! I immediately asked to cancel my order, but guess what, they can only do that when the manager is there. That's right, on one of the busiest days of the year for Wingstop, the manager is not present. This explains perfectly why this Wingstop is so terrible. Order online, your order will be at least 30 minutes late. Try to eat in person, wait for over 45 minutes because THEY PRIORITIZE ONLINE ORDERS!!! Never, ever ever ever again. At least my wife and I had a good laugh at how absurd this restaurant is. read more

Probably the worst place ever to deal with in El Paso. My order is lost, when I call they say well we handed the order off so wait another hour and then call back. The order is already an hour over due so how long due you expect us to wait for our order... tomorrow morning??? read more

This was a horrible way to end the day. I ordered using Uber eats because I worked all day and needed to feed my family. Wingstop did not include the fries in their 30 wings combo. I called and they placed me on a 10 minute hold. I called again and they immediately placed me on hold. While on hold I decided to drive down. I arrived and the restaurant was empty. I let the lady know I was still on hold with no customers waiting is a disappointment. I asked for the manager and he offered a refund for the fries ($4 and change) . I requested a full refund since the rest of the order was sitting on my kitchen counter getting cold. Manager told me he couldn't provide me a refund without the wings. Of course, I would have brought the wings if they would have taken my call. I asked him to then replace the full order. I thought we came to a solution up until I got home. The young manager even stated "I could see that" when I tried to help him see what we ordered. He replaced the order with completely different flavors than what we ordered. I am so disappointed with their service. Don't waste you money at Wingstop on Desert Blvd. Go where you are appreciated and valued as a customer. read more

Terrible service. Took 40 minutes to receive my food and the takeout orders were placed on a higher priority than those who were dining in. 15 people came in for takeout orders and all got their order before I got mine. read more

This wingstop never disappoints unlike the other location on Sunland. We ordered a 24 family pack with Louisiana rub and mild. We also asked if we could have all flats (everyone knows flats are the best). The order said it would be ready in 20-30 minutes and after 15 minutes, they had everything ready! The food was delicious, the wings were perfectly sauced, and the fries were seasoned to perfection! Definitely my favorite Wing Stop team! read more

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This is my go to spot for wings. Today I had the mango habanero and the atomic. The former was sweet and spicy and had a baby kick to it. The latter is for the big kids. Very spicy and will leave you with your mouth on . But then again I love hot wings. I like that albeit saucy still have a nice crunch which is what I look for in a chicken wing. The fries were a bit soggy but I love the sweet saltiness. We tried the cajun corn and that was delicious with all them cajun seasonings. The wait was pretty ridiculous almost 40 minutes to get our order and we were the only ones there. Like what?!! read more

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This Wingstop has always been a good choice for late night eats. My order is always ready when I walk in and the only wait I ever have is if there's a customer ahead of me. There's nothing really that sets this WS apart from any other WS I've been to, but overall it's a-okay. The location is a bigger than their last one and not nearly as congested (they moved from Resler) which is really nice. My interactions with the staff are really limited because I only every order online, but the cashiers are always fast and my order is always right. The original fries are great, but I always ask for them extra well-done here because otherwise they're really soggy. No complaints on the wings or sauces, but if you haven't been to a WS you should know that their wings (even the boneless) are on the small size so if you're really hungry you might want to get a larger order. I think you know what you're getting when you go to this WS which isn't a bad thing. It's consistent and that's all I'm really looking for when I'm ordering here. read more

Wingstop - Inside - Chicken Wings Near Me - El Paso, Texas

I had made an order on sunday for 10:45 for my order to be picked up . The wings i had order werent spicy like they usually are . The only ones that were spicy were the cajun . I had ordered a 24 piece wings with 12 being mango habanero . They gave me something else . It was sweet and not spicy at all . I called the next day about it . Terrible customer service . The manager was struggling to understand me at all and kept asking about the rest of the order . I had told him it was just the 12 piece mango habanero that was wrong and that i did have a receipt to prove it .This was the closest wingstop to where i live . I will for sure drive even to center el paso just to get ny order now . It obvious that the employees and managers dont take their clients seriously . read more

I love wingstop but this location is always so rude & has no customer service at all. Called to make a Order. The lady told me to call back when i was ready just because I asked a question about the order & hanged up on me ‍ read more

If I could give them one star I would, came in pretty busy both for dine in and pick up. Ordered two medium combos extra wet. They fulfilled every single pick up order before our DINE IN order. $30 worth of food. Sat and waited about 40-45 mins until I walked up to the counter and asked about the order and was told they couldn't find my order, another worker came out and said it's coming out right now. The girl proceeds to say "oh I guess we did have it" and walks away. Got our food, fries are cold, wings ARENT extra wet, barely wet if anything. Wanted a box, continued to wait another 5 mins then just left the leftovers and walked away. Super disappointed. I will not be returning. read more

Worst wing stop. We arrived and we're told there was about a 30 min wait. And ok it's Saturday, understandable but when given our food 45 min later the wings were completely cold. I asked them to redo them and what I got back were the same wings only burnt. They didn't redo them they refried them I don't appreciate this I wish I could give zero stars. read more

Should be a zero star, it's Sunday, I was told my order would be ready at 3:45pm it 4:14pm and all there doing is making excuses, who's the manager!!!! read more

The wings were super dry the staff just plays around and doesn't care that they have costumers waiting. We've always gone to this location and never had a problem now they have very young people working and they're not getting the wings right read more

The service was terrible I ordered ahead and it said it was going to take 45 minutes and when I got there they added 15 minutes more. So in total it was supposed to be 60 minutes but it took over 3 hours for us to get our food. When I asked how long it was going to take they ignored me. I got the food brought it home and the wings ended up giving me food poisoning. This is the first and last time that has ever happened to me. read more

Just ordered dinner and very disappointed. I bit into the chicken -two pieces and they weren't cooked. Talk about a moment -needless to say threw the chicken (salmonella hello?) away. To make matters worse the rolls, you know those mouthwatering rolls they used to have? Well those were stale hockey pucks. When I called the manager offered to give me a credit if I came back-no thank you I wanted my money back. read more

I don't know what is wrong with the Wingstop located in paseo del Norte plaza, I go to this location because is the one closest to my house, and I eat wingstop at least one time a week, and every time and I mean EVERY time, they don't make my order right, they never cook the wings well done when you ask for it, sometimes they put only a little bit of sauce, the staff always has an attitud, it's the second time that the male cashier with the tattoos gives me an attitude when i order my food in the restaurant. I keep buying because I really like Wingstop but at this location there is always an issue read more

You have a couple options in El Paso for traditional wings; Buffalo Wild Wings, Wingstop, and the El Paso based chain Wing Daddy's. I've never been to Wing daddy's, so my comparison will involve BDubs and Wingstop, Service: I've gone to this location about 5 times for take out,and they haven't messed up my order any of those times. I've probably visited the Sunland Park BDubs a similar amount of times, and they haven't messed up my order either. Winner: Tie Food: I'm a pretty big Wing purist, so I rarely order boneless wings. Bone-in for life. I also always order the same 3 flavors of wings: hot, garlic Parmesan, and lemon pepper, and this makes it perfect for a comparison as both places have those flavors. Hot: Wingstop has pretty good buffalo wings, but they don't have that classic buffalo wing taste. Bdubs' hot wings are classic, delicious, and are absolutely covered in sauce. Edge: BDubs Garlic Parmesan: Wingstop's are covered in this buttery sauce with Parmesan sprinkles that are just scrumptious as heck. BDubs are covered in their sauce that seems like the consistency of a salad dressing. Edge: Wingstop Lemon Pepper: Wingstop's seem like the wings are basted in butter then coated with the lemon pepper seasoning. The skin remains crispy, but the butter allows the lemon pepper seasoning to stick to the wings. Bdubs' wings use a dry rub, and most of the seasoning falls off. Edge: Wingstop Food verdict: I like the wings at Wingstop just a little bit better. Winner: Wingstop Ambiance and intangibles: Most Wingstop locations are smaller than Bdubs locations. They have less TVs, no table service, and less drinks (they only have bottled beer. Bdubs locations have many TVs, a full bar and draft beers, and table service. Depending on what kind of experience you're looking for, you might want to go to one place over the other. However, a lot of people just order wings for take out, so in that case, much of this doesn't matter as much. Winner: BDubs Take home: Wingstop offers a good product that I feel can stand up to BDubs. If you're craving wings and are closer to Wingstop, you should really consider it. read more

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We were excited to have a Wingstop close by, but after our experience we will not be going back. The food was disappointing but what really did it was the poor service from our server and the the manager was pretty rude too. They just had a really bad attitude around there. Food is too expensive to have to pay our hard earned money for poor food quality and awful service and attitude. read more

Came here to eat a couple of weeks ago and i found a hair in my food. Manager was rude about it and i would never go back to this wing stop location. read more

Love Wingstop. Unfortunately the wait at this particular location is ridiculously long. The owner & manager need to be more hands on and train their people to expedite orders. read more

Family member Recently ordered, complety wrong order... called in.. on hold for 20+minutes. Stated he would make it right. Called in and stated we would be there at a time.. manager was very rude (Oscar) and when we showed up the order was not started. He then disappeared while his whole team was burning... we still didn't revive our order 35+ minutes later. The second guy under manager told us sorry.. but since the order was to make right... that we had to wait ... yet we gave them 2+ hour notice we would be there. Very unprofessional --- would not suggest at all this place as they do not make orders right... there manager was rude and did not fulfill his promise. Corporate should know about this problem. read more

Stopped here while doing some shopping today & was definitely not disappointed. I ordered the 8 traditional wings with lemon pepper, Louisiana rub & fries. Everything was great, including the service. I'll definitely be going to this location again. read more

Wingstop - Chicken Wings Near Me - El Paso, Texas

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si pudiera les pondria un -0 de estrella valen pura madre todavia que entregan todo mal se la pasan jugando y todavía se burlan de los clientes y se le ponen al brinco a uno pesimo servicio y aparte el maneger no quiso habalr con nosotros read more

This is a good location. The food is of course always super fresh and this location hires good employees. The customer service is better here than at other locations. The cleanliness of the restaurant is also much better than other locations. They also have grape Sprite and Orange HiC. 5 stars. read more

my boyfriend and i were excited to try the new limited time cajun combo, ordered another wing combo, 10 pc, asked for all flats and received all drums, not only was the food cold, wings were tough, we were missing fries that were supposed to come with 10 pc wing combo, we did inform them about the fries and received them.. it was a frustrating experience overall.. we waited for 45 minutes, tables were a disaster, lobby was not clean at all. read more

love the food, just wish order times were accrue...15-22 mins turns into 45 every time without fail.

wingstop has saved my life. my soul. my consience. i would give 100 stars if i could. but obviously i could only choose 5. wingstop changed my life for the better. i remember the first time i had the pleasure of being able to savour the taste of a delicious lemon pepper wing, i knew i was inlove. now most people think the love of your life is a person, but wingstop is truly the love of mine. if wingstop was the only thing that i was able to eat for the rest of my life, id be eternally gratefu. jesus bless whoever came up with these amazing, breathtaking, life-changing, spiritually awakening, jaw dropping, flavors. the second it even touched my taste buds it truly also touched my soul. so to whoever is reading this, just know that this food was a turning point in my life. before i discovered the tremendous joys of wingstop, i was in a deep deep depression. but the day i was introduced to the wonders of the life changing wings, something in me just changed. i knew i wanted to be a change in this world. i knew that i wasnt going to let the past hold me back. but to view my mistakes and past lets downs, enable me furthermore to become a better person. so truly, just thank , for everything -wingstoplover9 read more

I've only had takeout from this location, and it's always been good. I like that they offer large group takeout packages. These include a number of wings (20 and up depending on the package you choose), fries, carrot & celery sticks, and dipping sauces. In addition, you can choose a few different flavors of wings. They do offer a mobile app that you can use to place orders, but I found it cumbersome and easier to just call in my order. Overall I enjoy their wings, and prefer them over some competitors. read more

Yes the food is delicious but the service is horrible!!! Not only am I always missing an item when I order to go but then when I go BACK to pick up my order after they tell me it will be ready in "10-15" it's NOT ready. The manager is not helpful at all. She just apologizes for the inconvenience and asks me to wait for my food(like I'm going to leave without it). Make sure you check your bag before you leave. This has happened more than once and I'm the type of person who likes to give people the benefit of the doubt but it continues to happen. Now I have them take everything out and show me time by item read more

Brand new location just opened up a week ago! The dining area is large with three flat screen TV's read more

Wingstop - Chicken Wings Near Me - El Paso, Texas

Cashier was rude. Online order was suppose to be ready at 6. Cashier said it wasn't and it was going to take a little bit. I asked why (it was 6:12). Cashier turned head to look back at kitchen and looked at me and said we DO have a lot of orders. All cashier needed to add was duh cant you see. Not an even an apology. Then a few minutes later, I see another worker looking at the orders that had been ready and mine was there. So my order was ready and the whole time, overlooked, and cashier who's name is Dorian needs people skills. read more

Dont order online. I paid in store and I sat there waiting for another 45 minutes. They forgot to five me my order. So I went home with cold wings and cold fries. read more

The ranch does not look appetizing but let me just say it taste like if it was heavens NUT

Fast and FRIENDLY. Giselda made my day. Every fast food place should have somebody like her. She gets the job done!

I will drop this like its hot because nothing else was! Why buy $70+ when nothing is fresh? When you want old food that has been sitting out for a while and even kids don't want to eat the normal items they would eat. Then this screams that there is a problem! Our bread was old which tasted like it had been sitting out for hours and butter was just reapplied. It wasn't edible and the fries were just as bad since most of them were either hard or had major black spots. There was also a wingtip which was counted as a wing. Literally nothing was edible the only good thing we has was potato salad from Rudy's which was amazing unlike Wingstop. Rudy's employees were awesome while Wingstop hostess ignore me when I walked in and helped someone behind me instead. The hostess ignored me for 3-5 minutes and it wasn't until I stood right in front of her she asked "Can I help you?". She was then rude while helping me. If you go here do not expect great food or service! read more

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So! I went to this location yesterday!! And the cashier named SARAH NOT ONLY REPEATED MY ORDER BUT ALSO DID A GREAT JOB AT UPSELLING ME A BROWNIE!! she has a positive attitude and great customer service skills. She referred to me by my name but also when asking or answering she used the word "Sir" which i thought was over the top. You never hear people use that kind of respect anymore. I do order from this location but never have i seen her. Good job to Sarah and hope to be seeing more of her. Also i did the survey that she told me about but forgot to get the brownie can i go pick it up another day? read more

I visited in the past (when it was located on Resler) and it was pretty good - like 4 stars. We ordered from there today and I can only give it two stars. So, I will average my ratings and give three stars. First, we ordered using the online system. The system is great in that it allows you to articulate what preferences you have, like whether you want things well-done, whether you want flats or drummies, etc. The system indicated that our order would be ready at 5:29 PM. So, we go and pick them up and we were told that they didn't have flats (although the online system did not indicate this when we placed our order). To their credit, they were thoughtful and offered to give us a few more wings because of that. We got home and noticed that there was virtually no seasoning on the wings, but to our surprise there were flats - underdone flats, but flats nonetheless. (We ended up frying them again.) The drums were cooked to well-done as requested, but they had little to no Louisiana Rub. The fries were just average. So, based on this experience I won't be going back. I will say, however, it was game day so perhaps they struggled to handle the volume they were experiencing. I'm hoping that those who choose to go after reading this review have a better experience than we did. To me it was a waste of money. read more

Wingstop - "Louisiana Rub" wings without the Louisiana, or the rub. - Chicken Wings Near Me - El Paso, Texas