Prime Mahogany U-shaped custom wine rack *Shipped on time!! Handyman was amazed, and thrilled *He said that the materials price I got was great, and wood quality was good too. *Nail gun essential -- it would take forever without one. *Inspect your shipped packages. I had a couple of corners crunched, but didn't know if wood was packed right against. It was, and was damaged. *A piece was missing, but WCI sent a piece immediately. They also emailed after the sale, to make sure things were going wel. *Mahogany isn't available at competitors. I recommend a handyman that has done finish carpentry -- I bought some mahogany to finish corners, edges, etc. These pieces are not in the kits. Overall, lots of compliments on the new cellar. Fair price.Free design to make sure you purchase the right items. read more

What should have been an exciting project has turned into a frustrating scenario. My husband and I were told our wine cellar would take 3-4 months and we are heading into month 8 with no end in sight. Very poor communication- I would not recommend going with this company if you are looking to install a wine cellar. read more

I looked at over 10 possible vendors, and in fact, ordered from someone else that I then had to return. I thankfully found Wine Cellar Innovations. They are extremely easy to work with, and the selection and quality is outstanding. We needed assistance with the installation, and they provided a local installer who did an excellent job at a reasonable price. Most importantly, their customer service and follow up is outstanding. They make sure that you are pleased with your order and are there to answer any questions. read more

We had a great experience with Wine Cellar Innovations. My wife and I envisioned the cellar design we wanted and Nick at WCI helped make it a reality. Nick designed and modified our cellar on multiple occasions until we had what we wanted. Our cellar was a combo of 6ft Vintner Series in redwood and Vintage View metal racks. Assembly was a breeze with a braid nailer. I assembled them by myself, although the job would have been even easier with two people. I would not recommend assembly without a nail gun (or a supportive spouse)! Overall our experience was very positive. Communication was excellent and WCI provides a good, cost-effective product. Our cellar was about $3 per bottle. read more

I am very happy with my wine rack. I wasn't able to dedicate an entire room for a wine cellar so opted to select a 5 column rack to fit in our guest room closet. The rack arrived quickly and was super simple to assemble. I strongly recommend using a nail gun to assemble the rack due to the thin pieces of hard wood and many places that need to be nailed. If you are planning to purchase a wine rack, I'd suggest getting one bigger than you think you need. I was very surprised how quickly I filled the entire rack. read more

Hello Kristi: Thanks for taking the time to read about my experience. You took the time to research and comment on my description regarding the services provided for us. A significant portion of the comments cite files noting that the installation was not proper. This exactly what I have experienced previously. Not our fault, not our product, it's the installer who is at fault. Let's see; four compressors and three condensers (including the original installation) in 6 years...hummmmm. Each time one of these components were installed, a data sheet supplied by Wine Cellar Innovations was completed by the installer and submitted to Wine Cellar Innovations for approval. When you had an issue, we had it corrected to your satisfaction. Each and every time we were provided with written notification of acceptance and notified the warrantee was now in effect. Do you really think if there were a problem the warrantee would have been activate 6 times? I think not! I stand by my comments. Nice design and racking. Horrific and costly refrigeration system!!! read more

The wine racks are working perfectly. Finding something reasonable in cost that does the trick is exactly what I needed, and the WineMaker series filled the niche (Individual Bottle Storage in unfinished pine). I use them in my wine cellar for inexpensive, every-day-drinkers where temperature control is not as critical. The only negative is the instructions for assembly were confusing (the only reason I'm not giving five stars). To better understand how to assemble, I looked at WCI website images and with a bit of hit and miss, I got the job done. Also, I recommend pre-drilling the holes so not to split the wood during assembly. Great company and great service! read more

My new wine racks arrived in good order, though one part was damaged. The Wine Cellar Innovations folks replaced it quickly, and I assembled them without problem. I used a drill with small bit for pilot holes and a hammer. I ordered four sections of wood wine racks to expand my cellar capacity. About 12 years ago I ordered black lattice metal racks with total capacity of 576 bottles. In the meanwhile, I built a small rack from spare lumber. That experience convinced me it would be much easier and nicer looking to buy these four racks recently. I purchased a sheet of finish-quality plywood and used that as a table top mounted atop the wooden wine racks I got from here. It works great! read more

The wine rack arrived , and was missing parts . Took another whole week to get replacement . Today we started to put together . The wood splintered as nails were inserted . Very unstable and bad quality. Do not order from here. Would not give a refund unless apart in box . Bad quality , and service . We are out a lot of money for a bad product. read more

Excellent products. Been using their redwood racks for over 20 years and it works and held up very well. However, when inquiring about additional functionality they requested for dimensions and extra time (2 weeks) only to come back with "Sorry, can't help". Why not just be HONEST, up front, and say that you are not able or willing to help ? Very deceptive practices in customer service and very dishonest about stringing long time customers along... Too bad... read more

I love my Curvy Cube End Table! It was easy to put together, they quickly screwed together, and the wood is very solid, smooth, and beautiful. I get compliments on them all the time and it's a nice conversational piece. My wine fits in there perfectly...except I keep drinking my bottles too quickly to keep it stored! I would highly recommend it to anyone looking for an interesting wine rack. ((also stores my blueberry vodka quite nicely :)) read more

Great company to work with. They custom designed my wine room FOR FREE! I sent them measurements and my needs, and they gave me several options to choose from to utilize my space. They even did a couple rounds of revisions to make it just perfect for us. We received our products quickly and my contractor installed them with ease. I love that the wood racks hold all size bottles. Our favorite products are the metal wall racks. They look great! read more

Beautiful racks. Wish I could recommend, but can't due to extensive issues with quality of the product and customer service. But A LOT of issues with the final product. Up front, customer service prior to sale was amazing. We had to delay install due to flooding in our house in Calistoga this past Winter. We finally installed it over the summer, our GC who is 5-star Diamond Certified, working primarily on major remodels, said there's no way we could have installed this system ourselves. The diamond box storage was not produced correctly, I had to pay him to fix those. There are many issues with trim in our cellar and several components not lining up. I emailed a detailed document with these pictures back on August 25th - I received no response. I followed 1 month later, on September 25th. This time I received a call and a promise that the issues would be discussed with the production team - so clearly nothing had been done in the first month since I originally sent the document/pictures. After the live discussion, nothing. No follow up call, no follow up email. So I emailed AGAIN in late October, was told that he had "tried to call me several times" - I never received a single voicemail. He told me that a box of crown molding was being shipped to me - important to note that the issue with the crown molding is only 1 of 5 issues that I documented with pictures (?????). When I questioned what was going to be done about the other issues, I was told that the production supervisor said it was likely installed incorrectly. SERIOUSLY? My GC BUILDS HOUSES. Very frustrated and disappointed that this company is not standing behind its product and fixing all of the issues. Hoping that this post will result in someone taking ownership of these issues and making an effort to resolve. read more

See all

Had a hard time finding exactly what I wanted until I came across their website. Living in Canada, there were only a few options and costly ones. Same product is half the cost from WCI. Easy to assemble. I used a nail gun and instructions were simple. Looks great! Saving up for more of the Designer Series unstained redwood. Eventually will fill entire room with racking. Love it!! read more

My handyman didn't have any trouble putting them together, and he used a nail gun. I''m very happy with them for the price. Since I went double deep, it doesn't exactly feel super stable when I put in the wines, but it's worth it, because anything else would have cost hundreds and hundreds of dollar more AND now that it's been a couple of weeks, I've gotten used to how I have to lay the wines down. Themost important thing is that my handyman said it would cost me three times what we paid if he had to make them from scratch, even using the same quality of material. AND HE'S SUPER REASONABLE! read more

While Kristi's response isn't fully accurate, WCI did step up to finish and install the wine racks for an extra charge. The finishing and installation were well done and the extra charge was fair. The end product is very nice and aligned to what I expected with the original design. read more

Great resource for anyone in Cincinnati or anywhere else in the country - in residence or commercial restaurants. Beautiful, hand-crafted wine racks and other features to make your nook, closet, basement or cellar look professional and deserving of your finest wines. (And I swear, storing our wines on these beautiful racks makes them taste even better too!) most helpful staff; lots of good, imaginative ideas; great website (winecellarinnovations.com); great blog; and quite frequent sales and bargains. Whether you are just starting your collection, making a substantial addition to an already large collection, or just reorganizing, this is a must-see, must-consider site! Don't take my word for it, check it out. read more

WCI installed our cellar about 2 years ago , they were easy to work with and very thorough. The installation process was very professional , the tech that did our job was great. read more

We ordered the fully assembled stained mini stackable wine racks and created a "wine closet" out of our coat closet under the stairs. The racks arrived quickly, individually boxed, and in great shape. We did attach the racks to each other, but not the wall. They are very sturdy and look awesome! We are very happy with the way they turned out. read more

We absolutely love our wine racks from Wine Cellar Innovations! They shipped quickly and were easy to assemble for novices. We did rent a nail gun which made assembly a snap. I've attached some pictures of our "sports bar/wine cellar" that we created in our simple ranch basement. I think that this space demonstrates that you don't have to create a huge 5000 bottle cellar with these products. Ordinary wine enthusiasts can have fun and create a space for wine regardless of the size of your home. We researched many firms to buy from, and this company was the best, especially if you want to do it yourself! read more

Wine racks are made of quality materials and are well constructed. It made it easy to add a great amount of wine storage to an existing pantry. I would recommend a nail gun to make things easier on the larger racks. They have a solution for almost any wine storage need. read more

Wine Cellar Innovations - 3ft. Winemaker Series Individual Bottle Kit - 10 Column installed in an existing pantry - Interior Design Near Me - Cincinnati, Ohio

Had a great experience with this business. I was having difficulty determining whether a wine rack would fit in a storage area under my stairs. The worked with me to find a solution which met my needs at a reasonable price. The rack was shipped promptly and installation was a breeze using a nail gun and after viewing their great on-line video. read more

We picked up a wood end table in their Curvy Cube line that we are thoroughly enjoying. The wood is really solid and it screwed together easily enough. I liked the fact that there was assembly videos that showed me how to put it together although the instructions were simple enough. Five stars. read more

Just hope that the shipment goes smoothly. They sent my wine rack to the billing address instead of the shipping address. After several calls the shipment was picked up and redirected, but customer service was very lacking. The product itself is just okay, but hardly worth the trouble caused by the shipment problems and poor customer service. read more

I bought a great rack from WCI. It took some time getting it assembled and probably would have been easier with a nail gun. But a hammer works and now that its up, its stable and looks great, read more

Our wine rack was very quick and easy to assemble, and we absolutely love it in the room. We highly recommend this company, and the quality products they provide. We had a little hiccup with one of the pieces being incorrect, but when I we contacted the company they quickly rectified the situation in a matter of days! A++++ read more

Purchased a 9' section, they sent me an 8' section (4ft PCs). If you want to be certain about your order place it online, not with a rep. Rep told me it would come pre-assembled in sections, and will stack easily, but had to wait 2 weeks unfortunately not the case. The connector pieces were not included. Got a box of overpriced kindling. Nothing lines up when you to stack these. When I went to return them, they won't take them back... I gave it one star because the wood was dry and burned well! read more

I want to express my sincere appreciation for the shopping experience that I have had with Wine Cellar Innovations. Although my home wine cellar project was just a modest one, I definitely feel as if I received the "red carpet" treatment from everyone on this staff with whom I had contact. Each of them was friendly, informative and extremely helpful in every way. I highly recommend this company with confidence to anyone looking to create their own home cellar. When it seems like more and more merchants are neglecting customer service, it is wonderful to find a company like this one that obviously puts service and professionalism at the top of your priority list! Thank you so much. read more

I ordered three of the "WineMaker Series Wine Racks" in Redwood. The build quality is very good and the price is good also. The quality of the wood was excellent. My suggestion is to spend the extra $$$ and get the redwood racks instead of the pine ones. The one problem - if you do not use a nailgun - is that the outermost vertical posts will separate from the horizontal posts during assembly. Any handy individual can figure out how to build some supports to prevent this from happening (I used some 2X4s to support the posts while they were being hammered on), if you do not use a nailgun. I recall the directions mentioning that a nailgun is recommended, so I would not view my feedback as a product fault. The product was well packed, the hardware came in a nice box, and the instructions were nicely done. All in all, these are good products. I recall these are made in the USA - that was a plus. read more

We're finishing our basement and what better thing to do than use the "wasted" space under the stairs. I didn't want to try and build my own wine rack and thankfully I found Wine Cellar Innovations. Pretty obvious what their cascading wine rack should be used for, lol. So in finishing the basement and this under stair storage, I ordered the wine rack, put it together and took final measurements with one of the 1.5L bottles on the top, finished the build, doors with glass, SOSS hidden hinges and in went the rack. This rack is so well built, it is free standing, doesn't sway and we didn't need to install the brackets. It's better to build with two people just to hold the racks pieces in place while you nail it but I did it myself with not a lot of trouble. Easy ordering, fast delivery and easy assembly...what more could you ask for? We still have flooring and trim to finish in this basement kitchen area but the wine storage gets a lot of use. Did you know these racks also store scotch, lol? I did post another review on Houzz with pictures if you're interested. read more

I purchased the Vintner series wine racks for a 6' x 13' x 7' wine cellar. I utilized their 3' and 4' stackable units(a combination of individual bottle racks and diamond racks with a display shelf and an arched service center) to store 1100 bottles. The racks went together very easily and look great. I purchased them in prime mahogany wood with a dark walnut finish. They are very elegant looking. The first two words, of everyone who sees the cellar, are, "Wow" and "Awesome". Thanks for making a terrific wine racking system. Very good looking and functional. read more

If only it came out of the box fully assembled and ready for my wine... well, it nearly did. After measuring several times and verifying my install location, I embarked on a DIY project using a mix of their unfinished pine, basic Vintner series 6' racks (including the curved rack and a magnum rack) and a half height rack/table/glass hanger kit. My overall experience was excellent. I ordered everything on a holiday weekend, during a bad logistical time (flooding, storms, fires, etc.), so I expected a bit of a delay. I e-mailed and asked if it could be expedited, as I was excited to build it out the following weekend. They were honest and managed expectations, but it worked out and arrived within days of the order, and shipping was included. Good packing, but responsible and not overdone, so disposal/recycling of the shipping materials was very easy. No damage to anything, and all parts were included and obviously placed. They do have a nice program where they'll replace anything that's missing or that you break (IKEA, take note), which significantly reduced the stress during assembly. Now, for assembly. No, you don't have to nail each small piece that holds each bottle of wine together. What arrived for me were the sides of each rack (n+1; 1 bottle=2 columns, 2 bottles wide = 3 columns, etc.), and the cross support braces. They provide you with nails and an anti-tip kit (obviously mandatory). I had a brad nailer, and when I asked support for help, they immediately provided guidance on which brads to use to achieve a proper outcome. For a 6' rack, roughly plan for 25+18n brads, where n=bottle width of the rack. With the nailer, the assembly of 6 racks took about 2 hours, and the installation that followed, about one. I strongly recommend the nailer (I had my own, but they sell one -- I can't speak to the one they provide, but unless you're doing just one or two racks, or you enjoy nailing tiny nails, you'll be happier if you have it). Why make it harder than it needs to be? Tips: When testing out the fit for the rack, I used zip ties to hold the pieces together. For the curved rack, having a friend will reduce the risk of breakage due to the temporary force placed on the braces during the first steps of assembly. This requires about 5 minutes of time. Everything else is no problem solo. I expected that this would take me a full weekend, or at least a full day. It took only hours; after work one evening, from a pile of boxes to a fully assembled wine rack. I'm extremely happy with the entire experience through the outcome. I expect many years of enjoyment and use, and recommend others consider solutions by this company for their projects. read more

Great experience. I shopped on several wine cellar sites and chose Wine Cellar Innovations because they had good reviews and were more inexpensive. I ordered on a Monday and everything arrived by Friday of that week. I spent the $99 and got the install kit and it was 100% worth it. Directions were pretty good and my three pieces took about 2.5 hours. Very pleased with the quality. Would definitely order from them again. read more

For a few years I have been searching for a nice decorative countertop for my wine room's case rack tabletop. I wanted something that would not only look nice in my wine room, but fit the exact measurements of my countertop, would not stain, and was durable. I came across a nice Mosaic art mural that was advertised on Wine Cellar Innovations. The examples I saw were mostly archways and rack openings, so I contacted WCI to see if I could get one of those as my tabletop. Melissa Bayliff, who was very helpful and provided me the information and assured me that they could make a custom one for my tabletop, contacted me. She also provided me information on the artist, who lives in Florida and uses blend of antique fine china, stained glass, and porcelain tiles and breaks the materials into small pieces and designs the mosaic scenes as requested. And to meet my concerns that the countertop be durable, I was assured that my piece each piece of mosaic artwork is grouted and a protective glaze is added to seal it. Melissa worked closely with both me and the artist to ensure my requirements was met, as well as allowing the artist to provide input to my piece. One of the changes that the artist had recommended was that I include curving lines around the border edge instead of the straight-line edge. I am so happy that she made that recommendation, as it adds so much to the artwork. The tabletop was shipped in a multi-packaged container and it arrived without a scratch. If fit perfect on my tabletop and it looks fantastic. I was very happy with WCI's customer service, support, and their professionalism. read more

Great quality, on-time delivery and good deals. The simple and modular rackings they sell fitted the cupboard in my cellar and I bought them in small batches, as my collection grew. The factory second items were perfect for me because they match the old storage area well. They also come pre-assembled so they are very easy to install. read more

Wine Cellar Innovations - Interior Design Near Me - Cincinnati, Ohio

I assembled the wine racks with relative ease (albeit a pain in the butt). We used a nail gun to assemble and install them (much easier than the alternative method). They were just what I was looking for and worked out perfectly. I used them in my "man cave" that I just converted from an old bedroom in a house I am renovating (circa 1900). I will be using you guys when I have my restaurant renovated!! read more

This young lady is good about updating Prospects/ app users

I recently built a new house which included a wine cellar. I had several racks already but needed several more to complete out the room. So I order 9 racks in total and of those, 6 could not be assembled because they were so poorly put together. There are brackets that attach to the back and front which require certain rows to be inset. None of the rows lined up. Rather than waiting another month to receive all new racks, I spent all weekend pulling off pieces and reattaching them. The magnum rack was so messed up it was unfixable. I contacted the company right away and they got back to me once through e-mail and once by phone a few days later. All they wanted to know was what new parts to send. Yes, no questions asked but they didn't care was what wrong, the fact that I had to spend all this time fixing them or that the answer would have been ALL of them since they were all messed up. In the end they sent me new parts for the magnum rack since I fixed all the other ones. In addition to that, many of the rails were not even attached and nothing lines up that great. The piece of shit nail gun they sent died almost immediately. Luckily I have one so could continue with the project. After spending over 2k, at the very least I would have expected an apology or some acknowledgement of the issues. Nope, just send us a list and we will send new, crappy parts. The fact is there are lots of places that sell racks so my recommendation would be to go to ANY of the other places. This place just cranks them out as fast as they can. read more

This was just flat out ridiculous. You need a nail gun if you want to put this thing together without the flimsy wood cracking apart. It cracked in multiple areas, and finally the dam pieces cracked in two. There it was...junk after just one hour of trying to assemble this. $200 gone. They should have stated that a regular hammer would just smash these pieces to bits. What a waste. Don't buy this unless you own your own construction company. read more

After re-doing our basement a few months ago, I purchased one of the 5 column, 105 bottle capacity Traditional Rustic Pine Wine Racks for our new wine cove. Wine Cellar Innovations has several products to select from with detailed describtions which made selecting the 'right' wine rack for the space we had very easy. Ordering and shipping were as expected. The unit requires assembly but was fairly easy and straight forward using the directions provided, a hammer, and the nails provided. The wine rack is now almost fully stocked and is working well for our needs. Note that some bottle types are a tight fit but this was expected and explained on the web site so not a surprise. I may need to get another one soon as our wine inventory keeps growing fast than we can drink it. :-) Price seems fair and reasonable for what you get and the amount of labor I am sure it takes to manufacture. read more