been with this pediatrician from the day she started. has liked her and her staff.. same faces,…read moremaybe a few changes over the years but other than that very helpful and compassionate people!!

Been here3 times for blood work. Previously the lab tech missed my left arm vain & I got poked 3…read moretimes , felt faint & had to lay down,reschedule & dreaded coming back.Before my scheduled appointment in Kailua, I had to get my blood work done, Meet Jenelle at the front desk, told her I needed to lay down for my blood work, very friendly & professional gal & went and got Irene my lab tech for today. Irene got a open room & had me lay on a bed covered with sterile paper. Got comfortable& Irene told me she was going to take blood from my right hand. I did not feel anything! Good job, so happy patient ! In & out so fast! Thank you, Irene & Jenelle for your care & excellent patient service!

Earlier last year, I needed to get a new PCP (primary care physician ). Since I moved to the…read morewindward side. I picked one at this Straub location. The service has been excellent, knowledgeable, and efficient. The clinic is clean and inviting. Getting blood drawn at the laboratory has been fast. Parking is shared with the other businesses in the mall. The entrance is from he second level parking lot on the mauka (mountain) side.

Dr Morimoto is no longer at Windward Pediatrics…read more We were very sad when she let us know she would no longer be there. She is very thorough and always explains everything to us. We never feel rushed whenever we talk to her about any questions or concerns. The wait can be a little long sometimes, the most we waited was half hour. Most of the time it was a 5-10 minute wait. It is a very busy office so we always made sure to keep our appointments and arrive on time or call them if we were running a few minutes behind.

Yes she is no longer at Windward Pediatrics and that's a good thing because every time she was…read moreunavailable we'd have to see Dr. Yim who has a lame wait and see kind of philosophy. Anyways, we were extremely sad when she left but by chance we had to switch insurance to Kaiser.....low and behold we were able to find her again!!! So to anyone looking for a good pediatrician, Dr Morimoto can now be found at Kaiser Permanente. She has been my 3 girls pediatrician since they were babies. Very kind, thorough and takes the time to sit down and explain everything. They always seem to find a way to fit you in whenever urgent needs arise.

We love Dr. John Nagamine, Jacque (NP), and all of his staff. We've been taking our kids to Dr…read more John since 2013. He is very genuine, compassionate, and knowledgeable. Our kids love him and his staff. We refer all of our friends to Dr. John.

Dr. John was present for our son's birth in 2020, and we knew we wanted to stick with him from…read morethere. He's super friendly, very helpful, and is always willing to thoroughly explain everything going on. Our son is always excited to go to there. All the ladies are also super helpful and efficient. Everyone there works really well with kids. There were times during covid / job changes where our insurance changed, but we made sure to always get an insurance that he accepts just to make sure we never have to change doctors. As a new parent, it can be so nerve-racking finding a doctor that you trust and feel safe with, so it's such a relief to be a part of this office.

I cannot say enough wonderful things about Dr. Nassif and her team…read more Yesterday, my son had been running a fever and complaining of a sore throat. Because we were scheduled to travel first thing the next morning, we wanted to get answers and treatment as quickly as possible. We suspected strep throat and took him to our regular pediatrician, where a rapid strep test was performed around 1:00 p.m. Unfortunately, hours passed without any results or follow-up, leaving us anxious and unsure of how to proceed before our trip. Then Dr. Nassif stepped in and completely changed the situation. At 7:30 on a Friday night, when many physicians would have already been home for the weekend, she welcomed us into her office, personally evaluated my son, administered a rapid test, and within minutes provided a diagnosis. Even more importantly, she immediately arranged for the necessary medication so that my son could begin treatment, feel better, and be ready to travel the next morning. The level of care, compassion, and dedication we experienced was extraordinary. Dr. Nassif didn't just treat an illness--she alleviated a tremendous amount of stress for our entire family. Her willingness to help after hours, her efficiency, and her genuine concern for her patients went far beyond anything we have ever experienced in pediatric care. In a world where exceptional customer service and personalized medical care can sometimes feel hard to find, Dr. Nassif is a shining example of what healthcare should be. We are incredibly grateful for her kindness, professionalism, and commitment to her patients. She turned a stressful situation into a manageable one, and we will never forget it. Thank you, Dr. Nassif for going above and beyond for our family.

We have taken our two daughters to this office for years (since before my youngest was born), and…read moreunfortunately, were treated very poorly and given inadequate care. I would highly suggest you go elsewhere if you want your child to be treated by a team who cares about their well being. Our insurance recently changed, but we continued to go to this office and pay 100% out of pocket. However our last two visits were so expensive we began the process of finding a new doctor. We are not meeting with this new doctor until the summer when they are available, but we asked Pediatric Care to send over medical records in the meantime. During our last appointment to have my youngest's stitches removed, we asked Dr. Gloria to look at some warts on my older daughter's hand. She said that she could prescribe a specific medicine in the future if needed, but that we can just leave it for now and it will go away. Well, they did not go away, and have now spread to my youngest and her outbreak is far worse. We reached back out to Pediatric Care and asked them to prescribe the medicine Dr. Gloria had previously referenced. They said they would not help us since we had asked for our records to be sent to another doctor. We asked for a Telehealth visit, but they rudely said they would not do this because our case is closed. A Telehealth visit has been their standard for any bump, bruise, or other rash we were concerned about in the past, and allowed us to see the doctor immediately rather than waiting for an appointment. We were clearly being punished for planning to go to a doctor who took our insurance. We reiterated that we could not get into the new doctor until the summer and needed a fast appointment due to the rapidly spreading virus (that they had not resolved the first time we brought it to them), and after much pushback from us, the office assistant very rudely told us that we could schedule to come in for another visit and they could let us know at the appointment if they could do anything. We could not afford to pay our average out of pocket cost of $300 for an appointment just to see if they'd be willing to help us or write a prescription, and also could not wait for an appointment due to the rapidly spreading nature, so we were forced to go elsewhere. They were very clearly done caring about my children or our family despite years of seeing them, and we are extremely disappointed and disheartened by their attitude, extreme hostility from the office staff, and inability of the doctor to resolve the issue when we first brought it to them.

Parking is unfortunately paid/metered everywhere, even in the lot designated for this building…read more They really need to have a few spots for Reis Pediatrics only, I've never had to pay to park at any drs office before, so that shocked me! The lot is shared with many businesses (cinnamons, Manoa, etc) so if you see those businesses you are in the right place. Enter the building on the side that is facing the parking lot and go to the doors on the left side and up to floor 5. Waiting room is fine but quite small and I wish they had a 'sick' waiting room vs healthy/routine check up area or something. It's hard to keep kids from wanting to explore the room but I'm anxious about sick germs in such a small waiting space. They texted me that I could come 30 mins early if available, so I did and got in right away. I walked out and finished before my actual appointment time even started so that was great! My provider was wonderful, not rushed, and great rapport with kiddo. This was an appt to establish care and do a routine toddler check up. It was very clear our provider read our prior charts from where we transferred and was very in tune with even the smallest details about my kiddos prior care. I wished I could have at least met our primary care Dr, if even briefly during our initial visit to make sure it's a good fit. But the NP we met with was great and we feel good about continuing care. The building is outdated and parking was a bummer but the care seems like good quality and we're excited about continuing care here.

Very unaccommodating if you have young children. Very rigid with scheduling. You may not always…read moreget an MD and most likely get a Nurse Practitioner.

Terrible dr & staff I'm very disappointed with the…read morereceptionist MEL always giving me and my family run arounds because she can't do her job right, I've been dealing with her for a few months already but today I'm very angry and I'm not sure if dr YIM even cares about patients, my son has no phenobarbital which helps for his seizures. I've been trying to get a new prescription from dr YIM from earlier this week and still NO response back my son suffered with no medication all day because they don't know how to do their job right. My parents are now driving my son the Kapiolani hospital because he doesn't have no medication. Anyone can help me find a better neurologist dr please I would really appreciate it. This is not the first time I'm dealing with this problem. Mind you I live all the in Waianae.

Dr. Yim is awesome! I am so happy we chose him as our daughters pediatrician…read more The day I gave birth, he was in Maui. He flew in that evening and was able to stop by the hospital to check on my daughter (a little past 8pm). Before that though, he had his partner, Dr. Kathleen Morimoto, check on us while he was in Maui. Dr. Yim takes us in as same-day appointments when needed. He takes his time and explains everything that he's doing and why as he assesses the child. He is very attentive and very personable. His staff is great, too. If I had to knock a star off, it would be for parking. Parking can get really tight sometimes. However, Dr. Yim gave us the option to park nearby at his brothers parking lot (he's a dentist whose location is just a few yards away). Frustration with the parking area has only happened to me once--not enough times for me to knock a star off!

M clinic is amazing! Very professional, bilingual (Chinese and English speaking), and kind. "M" not…read moreonly reminds me of delicious golden Mc arches, but golden medical services that arch beyond health care and into holistic care. I highly recommend Dr Mindy Mandich.

Not the right PCP for me. She's friendly but not very knowledgeable when it came to my medical…read morehistory. I've had acne treatments for a very long time and was on a good treatment plan until I moved back to HI and was a patient of hers. She didn't want to follow the tx plan that worked for me and put me on BC. Which I've tried several times in my younger years. It actually broke me out and gave me tons of brown spots and somehow severe melasma. Now I'm paying hundreds to take care of my melasma and get rid of these brown spots. If anything it's made my life miserable. Trying to cover these spots up has been hard and costly.

Dr. Ito is amazing Doctor, person and Care provider. Her staff is very efficient and friendly as…read morewell. This review is Looong over due as Dr. Ito has been keeping me healthy for over 10 years now. Can't say enough about how thankful i am for her and the care she provides. She's helped me with ALL of my health care needs; and there's been many. If you are Blessed enough to make it onto her regular patient list, you will understand why I wrote this review. Mahalo Dr. Ito and Team for your DECADE+ of quality care.

Called and was asked to hold and then forgotten. I then read reviews that they are NOT accepting…read morenew patients. It would have taken just a little bit longer to tell me that.

I also want to add a little while ago they pushed me to get on birth control and would always say…read morethat "everyone needs to get on it" and when I said multiple times that I'm NOT interested, they kept pushing and pushing and the doctor said "I'm gonna send a birth control prescription to your pharmacy anyway so pick it up". They literally force you and shove it down your throat like it's a sales job. I literally felt like I was forced or pressured into doing something I didn't want to do and clearly stated NO multiple times. Saying "NO" once, should be ENOUGH. This place needs to be shut down. They don't respect people's boundaries.

I am very happy with Tradewinds family medicine. They have a very dedicated staff. Sadie has been…read moretremendously, caring and persistent to sort out my prescription medications. Thank you Sadie!!