Living on the Windward side but being a part of Kapiolani Medical Center we had a difficult time…read morefinding a Pediatrician that could visit us in the hospital after delivery. We still interviewed with many of the other Pediatricians in Kailua but once we met Dr. Yim, we knew immediately he was the one. Not just because he could visit us at KMCWC but because we felt a sincere connection from him. We've been seeing Dr. Yim and his staff since our first child was born in 2018, now with our second kiddo we still love him and his staff! They are all so friendly, professional and I know that if I'm being a worry wart mom about something after hours I can text him for a response. What I also love is that he doesn't pressure you to parent in a way that may not be your style. He provides you the tools and resources that helps in your child's growth, as his number 1 priority. My only small but more of a "first world" problem, okay "hawaii living" problem haha is that parking can sometimes be really tight. Otherwise, we love Dr. Yim and will continue using him for our children!

Dr. Gregg is ABSOLUTELY amazing!!! His practice is the…read moreoldest pediatric practice on the windward side of the island and he specializes in neurological disorders. Because of this he is in high demand with multiple passes at diff hospitals and lots of knowledge!! Office doesn't have the easiest parking but the office itself is so nice and clean. There is lots of toys in the waiting room to keep the kids occupied especially when he is running behind. The office visits are usually very efficient and the flow and communication between the assistant and the doctor is effortless. After your child's visit, you will have a sit down consult in his office and he is not shy to pass out his personal number. He is available by text anytime of the day and when your child has a problem he checks on your family constantly! You can tell he truly cares!!! I would def recommend this practice to anyone looking for a knowledgeable compassionate provider!

been with this pediatrician from the day she started. has liked her and her staff.. same faces,…read moremaybe a few changes over the years but other than that very helpful and compassionate people!!

Earlier last year, I needed to get a new PCP (primary care physician ). Since I moved to the…read morewindward side. I picked one at this Straub location. The service has been excellent, knowledgeable, and efficient. The clinic is clean and inviting. Getting blood drawn at the laboratory has been fast. Parking is shared with the other businesses in the mall. The entrance is from he second level parking lot on the mauka (mountain) side.

Dr. Texeira and her office team were so patient and kind through the whole pregnancy experience…read more When it came to my unexpected early delivery, she was wonderful and helpful through the hospital stay and delivered my baby the morning she was leaving for a vacation. So grateful to have her through a challenging circumstance. Highly recommend!

We love Dr. John Nagamine, Jacque (NP), and all of his staff. We've been taking our kids to Dr…read more John since 2013. He is very genuine, compassionate, and knowledgeable. Our kids love him and his staff. We refer all of our friends to Dr. John.

Dr. John was present for our son's birth in 2020, and we knew we wanted to stick with him from…read morethere. He's super friendly, very helpful, and is always willing to thoroughly explain everything going on. Our son is always excited to go to there. All the ladies are also super helpful and efficient. Everyone there works really well with kids. There were times during covid / job changes where our insurance changed, but we made sure to always get an insurance that he accepts just to make sure we never have to change doctors. As a new parent, it can be so nerve-racking finding a doctor that you trust and feel safe with, so it's such a relief to be a part of this office.

Dr. Nassif is an amazing doctor! She's loving, kind & passionate about what she does. She's driven…read morefrom Kailua to Waianae for years just to care for the Westside Keiki. That alone shows the type of person and provider that she is. I 100% recommend her as a my child's pediatrician.

We have taken our two daughters to this office for years (since before my youngest was born), and…read moreunfortunately, were treated very poorly and given inadequate care. I would highly suggest you go elsewhere if you want your child to be treated by a team who cares about their well being. Our insurance recently changed, but we continued to go to this office and pay 100% out of pocket. However our last two visits were so expensive we began the process of finding a new doctor. We are not meeting with this new doctor until the summer when they are available, but we asked Pediatric Care to send over medical records in the meantime. During our last appointment to have my youngest's stitches removed, we asked Dr. Gloria to look at some warts on my older daughter's hand. She said that she could prescribe a specific medicine in the future if needed, but that we can just leave it for now and it will go away. Well, they did not go away, and have now spread to my youngest and her outbreak is far worse. We reached back out to Pediatric Care and asked them to prescribe the medicine Dr. Gloria had previously referenced. They said they would not help us since we had asked for our records to be sent to another doctor. We asked for a Telehealth visit, but they rudely said they would not do this because our case is closed. A Telehealth visit has been their standard for any bump, bruise, or other rash we were concerned about in the past, and allowed us to see the doctor immediately rather than waiting for an appointment. We were clearly being punished for planning to go to a doctor who took our insurance. We reiterated that we could not get into the new doctor until the summer and needed a fast appointment due to the rapidly spreading virus (that they had not resolved the first time we brought it to them), and after much pushback from us, the office assistant very rudely told us that we could schedule to come in for another visit and they could let us know at the appointment if they could do anything. We could not afford to pay our average out of pocket cost of $300 for an appointment just to see if they'd be willing to help us or write a prescription, and also could not wait for an appointment due to the rapidly spreading nature, so we were forced to go elsewhere. They were very clearly done caring about my children or our family despite years of seeing them, and we are extremely disappointed and disheartened by their attitude, extreme hostility from the office staff, and inability of the doctor to resolve the issue when we first brought it to them.

Parking is unfortunately paid/metered everywhere, even in the lot designated for this building…read more They really need to have a few spots for Reis Pediatrics only, I've never had to pay to park at any drs office before, so that shocked me! The lot is shared with many businesses (cinnamons, Manoa, etc) so if you see those businesses you are in the right place. Enter the building on the side that is facing the parking lot and go to the doors on the left side and up to floor 5. Waiting room is fine but quite small and I wish they had a 'sick' waiting room vs healthy/routine check up area or something. It's hard to keep kids from wanting to explore the room but I'm anxious about sick germs in such a small waiting space. They texted me that I could come 30 mins early if available, so I did and got in right away. I walked out and finished before my actual appointment time even started so that was great! My provider was wonderful, not rushed, and great rapport with kiddo. This was an appt to establish care and do a routine toddler check up. It was very clear our provider read our prior charts from where we transferred and was very in tune with even the smallest details about my kiddos prior care. I wished I could have at least met our primary care Dr, if even briefly during our initial visit to make sure it's a good fit. But the NP we met with was great and we feel good about continuing care. The building is outdated and parking was a bummer but the care seems like good quality and we're excited about continuing care here.

Very unaccommodating if you have young children. Very rigid with scheduling. You may not always…read moreget an MD and most likely get a Nurse Practitioner.

Terrible dr & staff I'm very disappointed with the…read morereceptionist MEL always giving me and my family run arounds because she can't do her job right, I've been dealing with her for a few months already but today I'm very angry and I'm not sure if dr YIM even cares about patients, my son has no phenobarbital which helps for his seizures. I've been trying to get a new prescription from dr YIM from earlier this week and still NO response back my son suffered with no medication all day because they don't know how to do their job right. My parents are now driving my son the Kapiolani hospital because he doesn't have no medication. Anyone can help me find a better neurologist dr please I would really appreciate it. This is not the first time I'm dealing with this problem. Mind you I live all the in Waianae.

This review is long overdue...if there was an option to give 10stars Dr. Yim would certainly get…read moreit! He's always in the "TOP DOC" category for the Honolulu Magazine. First doctor I ever met where he actually cares about his patients, not just an in and out, go home and be sick take medicine after medicine. A+ on the following, bedside side manner, explanation of illness, aggressive in treatment(s) lastly with his specialty being neurology, it hit all the marks for our family needs. His common sense approach is priceless. He treated my grandson for a FOOTBALL CONCUSION which he helped write the protocol exam. Another win!!! All I can say is Thank You Dr. Yim, for being there for our family!

M clinic is amazing! Very professional, bilingual (Chinese and English speaking), and kind. "M" not…read moreonly reminds me of delicious golden Mc arches, but golden medical services that arch beyond health care and into holistic care. I highly recommend Dr Mindy Mandich.

Not the right PCP for me. She's friendly but not very knowledgeable when it came to my medical…read morehistory. I've had acne treatments for a very long time and was on a good treatment plan until I moved back to HI and was a patient of hers. She didn't want to follow the tx plan that worked for me and put me on BC. Which I've tried several times in my younger years. It actually broke me out and gave me tons of brown spots and somehow severe melasma. Now I'm paying hundreds to take care of my melasma and get rid of these brown spots. If anything it's made my life miserable. Trying to cover these spots up has been hard and costly.

Dr. Ito is amazing Doctor, person and Care provider. Her staff is very efficient and friendly as…read morewell. This review is Looong over due as Dr. Ito has been keeping me healthy for over 10 years now. Can't say enough about how thankful i am for her and the care she provides. She's helped me with ALL of my health care needs; and there's been many. If you are Blessed enough to make it onto her regular patient list, you will understand why I wrote this review. Mahalo Dr. Ito and Team for your DECADE+ of quality care.

Called and was asked to hold and then forgotten. I then read reviews that they are NOT accepting…read morenew patients. It would have taken just a little bit longer to tell me that.

I had a truly wonderful experience at Tradewinds Family Medical Center and felt compelled to share…read more From my very first visit, I felt genuinely cared for. The staff member who initially gathered my information was absolutely wonderful. He was kind, patient, and welcoming, which immediately put me at ease. My provider, Marilee Kuulei Owens, FNP, was exceptional. She took the time to sit with me, talk with me, and truly listen. I never once felt dismissed or rushed, and I deeply appreciated that she did not immediately attribute all of my concerns solely to my weight - something that can unfortunately happen far too often. Instead, she asked thoughtful questions, listened carefully, and answered every question I had with care and respect. My first visit was an incredibly positive experience. Two weeks later, I returned for my well-woman visit, something that gives me a great deal of anxiety. Ms. Owens was amazing at helping to ease that anxiety the best she could and the nurse who assisted during the appointment was equally kind, gentle, and reassuring. The entire experience was handled with such compassion and professionalism that I honestly couldn't imagine having wanted anyone else. I'm excited to have Ms. Owens as my primary care provider moving forward. I drive all the way from Pearl City to Kailua, and I have absolutely no regrets. I'm very grateful to be under the care of Tradewinds Family Medical Center and highly recommend them so far!

Charged $400 for a 10 minute appointment. So ridiculous. They told me they accepted my insurance…read morethen I got a crazy bill.