I have used Windward Computer Medics a couple of times in the last two years. I would recommend them without reservation. The owner Daral is great. He is a professional and really knows his stuff and has great diagonstic tools. He is friendly and quick at finding and fixing the problem. He does take the time to explain things so you know what's going on. His prices are very reasonable especially given the quality work he does. Once you've used them you won't go anywhere else. read more

Came here to have the memory erased from my hard drive, due to the fact I was getting rid of the laptop. They were easy to meet with, fair price and happy with their service. Plenty of off street parking. read more

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After a very quick check by Daral my computer is up and running!!! It may have been a simple fix but I would never have figured it out. Many Mahalos Daral!!! read more

Incredibly friendly and patient service. Reasonably priced and super patient with questions. He builds, repairs systems hardware and troubleshoots software problems, installs new drives, graphics, etc.. Willing to answer questions over phone. Can't say enough good stuff about him. read more

" Simply the best; better than all the rest." Daral is so bright and competent and he has a sense of humor, always a plus in a challenging field. read more

Great place. Great service and great prices. Highly recommend if you are having problems with your computer.

My ancient computer with important financial records semi-died. One of the fans broke down. Daral Conklin, Jr (the owner) pulled out the hard drive and started backing up my data on an external hard drive I gave him. It was a big job and there were things that I wanted to sort. He explained I had 3 options: 1. Tell him which folders to back up and have him finish the job. 2. Have him install a new fan with the high chance the aging mother board wouldn't last long. 3. Take the unit back home and use a keyboard trick to get the computer to boot up and copy the files myself. (Leaving the side panel off so it wouldn't overheat.) He even took the extra 5 minutes to make sure it worked before showing me this option. So, if you have issues with tech, Daral was extremely SMART, friendly and so gracious to help me out when I felt like having a meltdown. Please pass on to people who might benefit from knowing about an affordable and reputable tech repair shop. read more

His name is DAREL, And he will fix your computer. He is kind, SMART, and fast, and reasonable priced. FAIR. He is the best. True story, I spent two weeks without emails, two weeks with Apple, and Hawaiiantel And DAREL Spent 15 minutes. AND FIXED THE PROBLEM. He's a special guy. Go to him. You will be pleased...Tell him Mona sent you.. thanks read more

Windward Computer Medics - IT Services & Computer Repair Near Me - Kailua, Hawaii

My new laptop wouldn't boot up so I called Carol to talk through basic troubleshooting. I didn't have torque screws to open the machine. This didn't work so we had to disassembled the laptop, removed SSD and the battery, and then the CMOS connections. It finally rebooted fine probably due to recent upgrades. Overall Carol was knowledgeable, friendly, and fixed my machine. I would absolutely come back to Windward Computer Medics! read more

Found Daral thru Yelp. I got a new laptop and couldn't get Outlook to work properly. Very pleased with the quick and professional service he provided. Any problems in the future, I'll be going to Windward Computer Medics. read more

After I returned from my 2 month vacation. My computer wouldn't operate. The message said no operating system. Took it in for repair but the hard drive died. Rep. They were very friendly, efficient and helpful. No charge. read more

Darryl confirmed that my computer was Toast. He was honest, letting me know thatt, since liqiuid had been spilled on the computer and shorted out the charging port, he would probably have to replace the port and most likely the hard drive. That would be highly expensive and I would still most likely have to buy a new one anyway. He detailed the specs I should look for in a computer to meet my needs. All in all, he spent about 45 minutes of his time explaining what was wrong and advising me in detail what I would need in a new one. He didn't charge a penny. I know what it's like when your livelihood depends on how much you can get done in little time and appreciate the patience and time he spent with me. I would definitely recommend him to anyone who needs computer repair. read more

I called several different computer service places with them either giving me an enormous quota or they wouldn't answer their call despite it being business hours. Windward Computer Medics answered my call for help and quickly recognized and solved my problems. The staff was very nice, friendly, and knowledgeable in their field. My average price on fixing my problem from other stores was nearly 10x or 8x the amount windward computer medics charged me. If I ever need to fix my pc again, I am definitely going to them no questions asked. Would highly recommend! read more

About a year ago I fell for a scam on Amazon. Unfortunately upon clicking the link to verify I did not purchase a computer, I was contacted by a man claiming he worked in the Amazon fraud dept and asked me to do various things which led to a nightmare of events. I called Darryl (?), the owner at Windward Computer Medic and he could tell I was a wreck as I realized I had been scammed. He had other appointments but made time for me and checked out my computer. He removed some apps that the scammer had asked me to download. This is a very belated thank you and recognition of his integrity and professionalism. I will forever be grateful for his assistance, compassion and patience. If you need computer assistance I would highly recommend him as he was honest and very reasonably priced. Very thankful he was there to help me. read more

I found Daral on YELP several months ago, when my computer needed CPR. Location great for me in Kailua. Just what we need on the Windward side. Ever since then it's been nothing short of good professional business with his company! I personally feel he's an honest man who genuinely cares about his time in the field helping you! He doesn't sell you anything you don't need. He DOESN'T try and RIP YOU OFF, like some other computer companies in town. He's also planning on building a custom computer for me. Case and point, I HIGHLY RECOMMEND THIS BUSINESS. Daral, if I could give you more than 5 *****. I would. You've earned it, and my trust! Also shared with friends if their computer needs CPR call you read more

Darryl was very helpful. He was able to fix my computer. He provided me with a loaner computer while he was working on mine. He gave me priority service because my computer is for business use. The prices are very reasonable. I still received a flat rate even though he had to completely reinstall Windows due to not being able to fix my problem in other ways. I will definitely use them in the future. read more

Wow! I'm so glad that's I found this place. The owner, Darell, is simply amazing. He's totally honest and open with me. He told me step by step what he needed to do and how much it would cost. I'm so happy that he was able to repair my computer. He's a good guy and I'm so glad that I found him. Highly recommended to anyone who needs their computer repaired. Saved me a lot of money and more importantly, all my photos and documents. Thank you Darrell. read more

Had a problem with my laptop - wouldn't turn on! Daral took a look and fixed it in about 5 minutes! Was very impressed with him and his shop! PLUS, he didn't charge me! Mahalo, Daral read more

I have needed Daral's assistance with computer problems on a couple of occasions. He's always been very helpful and his services are reasonably priced. I wouldn't hesitate to call on his help again for any future computer repair needs. read more

My husband and I have separate custom made computers but live in Kailua. This place is so convenient, reliable, service friendly, and reasonable. I have brought in both a new computer and a used computer for "something went wrong" and each time have been very pleased with the results. Also, being open on Saturdays is a big plus. read more

I was sad and panicked when my old computer guy moved away...but he referred me to Daral, at Windward Computer Medics, and now I'm happy and relieved! Daral is personable and willing to help, as well as being honest and his prices are very fair! I was so stressed when my computer crashed, but Daral walked me through the whole process so that it was painless and I walked feeling really good! He went way over and above what he had to do, and only charged me a minimal amount. Plus, he was able to save my photos and documents and put them on a new computer for me. I even called Daral from a store asking which computer I should get, and he was so helpful and nice about it, even though I know he was very busy! I will definitely be going to Windward Computer Medics for all of my computer needs and I highly recommend Daral to everyone! Plus, the shop is nice and parking is easy and right in front too! read more

My backup hard drive crashed, and I didn't have a backup for that backup! I needed some of the data off the drive, and he was able to retrieve the data I needed, in a timely manner, and at a reasonable price. I will take my future computer issues to him. Highly recommended! read more

They just saved me from a fake ransom virus which I understand is going to be more common in the future. It was explained to me I should keep copies of important stuff unplugged from the computer so the virus can't lock it. I've been using Daryl for my computer stuff for years even back at the other shop and he's always full of helpful information. He still has good prices for an experienced tech and IMHO offers far better support than Geeksquad or SuperGeeks because he's willing to listen and then give you options. read more