Came back at the recommendation of the manager, who thoughtfully paired me with a masseuse better…read moresuited to my preferences. The level of customer care, combined with that personalized attention, made for a truly lovely experience. I'll look forward to booking again soon!!

I wish I could choose zero stars. This was unfortunately a very poor experience with terrible…read morecustomer service. I visited The Now on my birthday for my first ever massage, which came as a gift. I arrived on time, but my massage was started late and then shortened by 15 minutes without anyone letting me know ahead of time. The service was booked as a 25 minute massage, with an added scalp massage as well. It ended up being about 10 minutes total for $100. My partner who booked the massage initially called to check in on the error, and was met with hostility and was told there was video surveillance of me arriving late and also a video of me being told the service was shortened. This is not true, and we obviously would not have called The Now for explanation if that had been the case. I work in customer service and was baffled by The Now's response and failure to take accountability. I later called to speak to management directly and was told a manager would call me back same day. I was never contacted again, and it has been over a week. Lincoln Square is full of so many amazing and independently owned businesses, and The Now has decreased the warmth of this lovely neighborhood with their corporate dishonesty. We have let our friends and neighbors know that this is the case with The Now, and will be pursuing privately owned massage businesses from here on out.

I found this gem on a whim, looking for a good deal on a massage. I called and they allowed me to…read morecome in as a walk in within 15 minutes. I wanted to try their special which was an hour combination massage for $38 which includes feet, shoulders, head, and back. It was a great deal! I was greeted right away and was directed to the room that had large private spaces separated by tents in dim lighting. They ask you to take off your top and bottoms and leave on your underwear when you get your massage. You lay on a comfy bed and the massage therapist will bring in a warm basket of water to soak your feet in. Michael did a wonderful job taking care of me! He applied pressure where I needed it the most and checked in with me to make sure I was okay intermittently throughout the session. I didn't want it to end! I will definitely be back to visit!

Our go to for a nice relaxing environment without breaking the bank. My only hope is that they…read moreraise the heat a bit but besides that the massage was great!

I found Annie Telegram from a previous review and contacted her at @Annie_11724. I told her that I…read morewanted a one-hour massage. She explained that she only accepts clients by appointment and does not allow walk-ins. I asked how to make a booking, and she told me that appointments could only be made directly through her. I booked a one-hour full-service session for $220, and she requested payment through Chime. I was a little nervous at first, but I made the payment anyway. A few minutes later, she sent me a receipt and invoice showing all the details of my service, along with an approval code. I asked her how the code worked, and she explained everything to me. When I arrived at the spa, I understood the importance of the code. I saw another customer who did not have an approval code and was not allowed inside. I felt bad for him and asked what happened. He said he didn't know appointments were required and thought he could simply walk in. He was disappointed because he had to go back home and book an appointment first. I then provided my approval code and was allowed in. Annie had already prepared the room and was waiting for me. Everything was very professional, and I had a great experience. I will definitely visit again. Her telegram @Annie_11724

Great Experience, Nancy was Great. Ask for Nancy for a great massage, place is very clean.read more

Clara is professional and a truly excellent massage therapist, and I can't recommend her enough…read more I have been seeing Clara for a few months now for jaw and neck pain. I have seen a huge improvement due to my weekly visits. Clara took the time to get to know me and my issues and tailors every massage every week. She is always trying something new to address my pain. She is also extremely flexible on timing of appointments, and has much more availability than the hours on this page suggest. I really appreciate her flexibility around my schedule.

Best massages in the city!…read more Clara is very knowledgeable and is able to provide solutions to every muscular pain I have ever described before a massage. She likes to hear what I want to get out of the massage each time and customizes the session accordingly. The massages are very reasonably priced. I have recommended her to friends and family ( ranging from my 70 year old runner dad to my 21 year old cousin) and everyone has loved their experience! Sam

Experience was mediocre and reasonable pricing. We were put in an ice cold room and it was slightly…read morenoisy

Had a full body massage here today, it was my first time so I wasn't sure what to expect. I have to…read moresay I absolutely want to go back. I didn't catch the name of my masseuse, but she was magical. I can't wait to go back!

I've now been into Essence 3 times... it's a fantastic spot…read more I've had Latoya each time for a massage and add-on services - all fantastic. Her previous PT background really makes her massages wonderful and therapeutic. I had my first facial today with Lisa. She was amazing! She explained everything she was doing, and was so friendly and knowledgeable. Will definitely book with her again. Also want to give KUDOS to Amal at the front desk. She is so helpful and sweet! Also - the whole vibe is great. I love the dry eat sauna, the showers and the beach lounge. So relaxing. And the complimentary drinks are a great touch. So glad I found you guys!

This was the most calming experience of my life. The massage was amazing with the perfect about of…read morepressure. Loved the heated massage table. The lounge is so beautiful and peaceful. I wish I could live in their sauna and shower. Truly a luxury experience.

She's great and sometimes it's hard to explain it further. Her technique is solid, the results are…read moreawesome and I felt great with no lingering pain whatsoever. It's candidly very hard to find a therapist like her

Mel is amazing and gave me one of the best massages I've ever had! She listened to my needs and…read morepreferences and it was the most relaxing experience ever. Definitely give her a call and she will help you work on your problem areas and you'll feel like a million bucks afterward! Thanks Mel!

Decided to try it out on a saturday which I thought was a little unplanned for me but they accepted…read morewalk ins which was great. Had a 60 minute massage and it all went well, was feeling weak and tired due to the overload of work but the massage was great. Lady was super attentive and talkative throughout the massage which was a good atmosphere for me.

From the owner: Massage Relax Spa is an old Asian traditional massage shop that has been in business for more than…read more6 years. All staff members have more than 3 years of massage experience. Experienced techniques and traditional Asian massage will make your experience even better. There are single rooms here, the environment is very quiet and comfortable, very suitable for friends who want to relax deeply. Also suitable for overworked workers and sports enthusiasts with tight or strained muscles. Our working tenet is: Your complete satisfaction is the driving force for our hard work. We look forward to your visit! (please tell us you saw the ad)