Horrible energy! Bad and rude service!…read more I recently moved into the West Loop and live about a half a block from this place. After talking to my acupuncturist, who practices nearby, he mentioned that a few of his clients get services here and have had good experiences. So today, I decided to stop by and check them out. The woman that answered the door had negative, short and defensive energy, immediately. She seemed upset that I was there. Still, I smiled and began asking about her services. She responded sharply and in a hostile manner with the basic rates. I asked, "... and so do you mostly provide Swedish style or Thai or others?" She quipped back, "Just Swedish." As I began to ask if they provide just neck and shoulder services, she moved to the desk, picked up a card and began to escort me to the door. I smiled in a bit of disbelief and asked, "Are you kicking me out." She said, "Yes." I took the card, dropped in on the cement just outside the door and left. To be fair, I do not know the reason for this horrible treatment. But I will say, I am a tenured Professor. I have seven degrees in the social and health sciences. In addition to my primary faculty appointment, I am a Research Scientist at two other Research Universities in the Midwest. At bottom, I specialize in human behavior. And so, while I do not know why the woman so so rude and disrespectful, what I do know is that I am a Black man. If you are a humanitarian, I invite you to avoid this place. They do not appear to be good people.

Fantastic massage in a clean quiet setting. My masseuse was very experienced and it could not have…read morebeen better!

Emily is terrific! Very talented and amazing hands! You definitely will enjoy the clean and…read morepristine atmosphere

Very clean.therapist is great and professional .They offer massage from 10-90minutes .Highly…read morerecommend!!

Therapist very professional.tables and rooms very clean .Good service and prices .went in for 1…read morehour deep tissue massage and the therapist hit all the pressure points and provided a relaxed and good massage .would recommend will go back again .

Really excellent service I highly recommended. You will go back again. very professional.read more

My son scheduled an appointment for Wednesday night after work, as a surprise for me and I never…read morehad a hot stone massage before. She recommended it for the pain in my shoulders and knees. I've never had a massage that felt this good before. Since my friend happened to come along to my house, we just decided to get her a massage too. She went above and beyond the one hour booked time for my massage and was great company to have. We enjoyed a little break in between with some Lou Malnatis that Ms Goldie customized which was delicious! She came in with all the equipment - massage bed, blankets, towels, crock pot to heat up the stones, tables, extension cords - the whole set up. Would book her again for another routine massage. Thank you so much Ms Goldie!

I have been a frequent patron of this spot for over fifteen years. For most of that time , I would…read morehave described this banya as heaven on earth. However, new ownership seems intent on slowly ruining this treasured institution. When I heard that the owner of Red Square had taken the Sweatlodge over, I braced myself. I no longer patronize that place due to experiencing a rapid decline in the quality of service and facilities. It turns out my apprehension was valid. In short order, Sweatlodge started going downhill ... - The satellite radio was the first to go. No more chill blues or jazz, but a local radio station that plays obnoxious commercials half of the time. - The wood in the saunas was replaced with much cheaper material. No more pleasant smell of cedar when you walk in. Also, there are exposed screw heads throughout the benches of the dry sauna, which have burnt me numerous times. - The zero gravity chairs that were perfect for a nap have been replaced with uncomfortable wooden chairs. Word is that the owner grew tired of fixing them. But somehow this wasn't an issue for the nearly 20 years they had previously been there. - The ice machine was taken out, and the water tank replaced with a fountain that is often lukewarm. - The sand filtering in the cold plunge was replaced with chlorine. The pool is often much warmer than it should be, especially in warm months. - The food portions are much smaller while meals grow more expensive. For example, I got the chicken soup most of my visits for a decade and a half. It was the best in the city. Now, it is a medium bowl of thin broth. featuring an anemic chicken leg and thigh with a few slices of carrot and potato thrown in - for $17. It was previously served with a small, fresh baked loaf of bread. Not anymore. - The cafe hours have been limited to save on payroll. It doesn't open until well into the afternoon. - Last time I was there, a sign proclaimed that you could request only one extra towel. (This was a classic Red Square tactic. Nickel and dime bullshit.) - 10% service charge added to all services. - One of the TVs had disappeared from the wall last time I visited. All of this while the admission price steadily climbs. I have still visited, but much less often than I used to. An unpleasant surprise has awaited me every time. I will probably pop in once in a while, as the heat is still good, and the plunge still satisfies (when it is cold). The staff is friendly and competent. This is the only reason for my second star. However, I am sure it won't be long before the penny pinching results in an underwhelming experience I refuse to pay for. Many men have been patronizing this joint for even longer than I have, but I would would imagine that they have their limits and will begin to drop off as well if this continues. Really disappointing and a true shame that new owner is ruining this magical place.

I have been living In the area for over a year now and I always walk past this spot with the dog…read more Decided to finally check it out and I was not disappointed what so ever. The customer service was excellent. The atmosphere was chill and calm and cool. You need a place to decompress and just let some stress out and also at an affordable price, come here. I will be back. Update: I have been coming here on a weekly basis now. Thanks. For all you men out there, this place will decompress you. Give it a shot. It's amazing Update 2: if you plan to come here and hit on ppl, lemme tell you, you're gonna get what you deserve right back if you keep playing around. We don't play those games here. Have some respect for others. Just a fair warning.

I just call today cause a friend recommended me this place..unfortunately wasn't expecting the…read morewomen who answear the phone to not let me talk and hang the phone on me ..This what happen when I call she talk so fast I didn't understood her so I ask what is this place wanted to know I had the right place..n she repeat ..so I ask if she can give me hours n days they are open ..all she said go on the website gave me website address but again sinces she talks so fast didn't understood so I wanted to ask her to repeat the website and she didn't give me time that she hang up on me ..then I call again for the info for I could make an appt and no answear ..gave them..One Star because of the rudeness unprofessional way they handle my call.. that's one place I won't give them my business!!

Paid for 30 minutes and the massage only lasted about 5 minutes. Apparently the amount of time it…read moretook to me to go to the bathroom and get prepped counted towards the massage time. Job seemed very rushed and she couldn't wait for me to leave. Overpriced and they close pretty early

I'm always on the lookout for a great new massage place and saw Ping while driving by. Looked them…read moreup online and there were no specific prices and services listed (that I found). So I texted the number. The photo of the text exchange tells the rest of the story.

just went back to Ping Spa this weekend and Michelle is a very experienced therapist and she uses a…read morevariety of techniques: including Thai massage style of using her legs/feet for very powerful accupressure on tight muscle points; deep tissue massage Western style if you ask for that and hot stone massage to end the sessions is wonderfully soothing; it's an easy to get to location on Chicago Ave in South Evanston; I've had frozen shoulder for over a year and I've gone to Michelle several times in past year to get relief from the pain and it's been a lifesaver for me to have found Michelle; I highly recommend you give her a try if you are looking for a massage therapist. 5 Stars for sure every time!

Most amazing energy, thoughtful and very kind. Professional in every sense of the word, very…read morebeautiful and very generous. Really loves men, skilled and so beautiful and kind about it. Great hands and leaves me VERY satisfied. Extremely talented and loves to bring expertise to various locations here. Truly an amazing experience from start to finish. Certainly an anything woman with complete understanding of needs and answers them with pizzazz. Prompt and exciting in all aspects. Don't miss out!

Absolutely wonderful energy. I loved every second of this loving massage. Namaste...read more