Called in the morning at got a same day appointment. They also take walk ins. I was in and out of…read morethere within about 20 minutes, and there was a customer ahead of me! Friendly, quick , and efficient service. It was an affordable price as well.

One morning I woke up and remembered it was that time of year to renew my vehicle registration…read more When I looked at the paper, I realized I just MIGHT have procrastinated for a little too long. My registration was due in 2 days (for the money saver option), and it was the first time my car needed pass a smog test since I bought it. When I had stopped by the auto shop close to my house, they told me they do not do smog tests however they usually send people to AA Smog. A customer who was in the auto shop waiting room told me "I always use AA Smog, they are the absolute best." In my head I was thinking "yeah ok, what can be so great about a smog test. Any smog place can smog a car." So, I thanked everyone for the suggestion and decided to head on down to AA Smog Test Only. It was a little difficult to find at first however once I was approaching the driveway they had a large easy to read sign with an arrow pointing where to go. Once I parked and made my way inside. There were a few people there waiting for their cars and I began to think "Uh oh, this place seems kind of busy." As I approached the front desk, I was greeted by a gentleman (I believe the owner) who was very friendly. He told me there was not an open spot for at least 2 hours. He said he might be able to fit me in sooner if I would like to wait. I told him unfortunately I had to go run some errands and asked if he might have any appointments later in the day. He said if I wanted to come back at 3, he could have me in and out. So, I booked the appointment and went about my day. So, I was done with all my errands plus it was over 100 degrees outside, so I was just done with wanting to do anything else. As I pulled in it looked like there would be no wait. I parked my car and went inside at about 2:45. The man again greeted me and asked for my keys. He then proceeded to go get my car started. The waiting room wasn't very big however it was comfortable. He had a little window AC going so the room was very nice and cool (temperature wise). He even had a small area for kids. It wasn't much but I would LOVE it if my kids were younger and I brought them. I hardly had time to really check everything out before the man came in and told me he was all done and that I was good to go. I was impressed at how fast (maybe 15-20 minutes) the process. The total for what I paid was $75 which I'm not sure is normal pricing. I believe I have seen some of those coupons you get in the mail for $5-$10 off. I was happy to pay it with how fast he got me in and out. Sorry for such a lengthy but I would highly recommend this business. Great owner, great service and you really are in and out.

7:30 am on a Thursday in Santa Rosa…read more.. My truck broke down on the way to make a delivery... AAA towed it (and me) to Coogler's on a recommendation from a friend who knows these guys. Stressed? You know it! Concerned about the work that would be done and how long it would take and what it would cost? Absolutely! Who isn't stressed out when their car breaks down, and they're going to a new auto mechanic??? Greeting me in the lobby were three of the nicest guys who just got into work and were in a better mood than I was... Things were looking up already... Jeff was my repair coordinator, and he immediately put me at ease and let me know that they would do everything they could to get me back up and running ASAP. I quickly booked a rental truck and Ubered to the rental location to get it and bring it back to swap the goods and get back on track. One of the technicians (Scott maybe?) helped me make the swap (above and beyond? Yup!) Quick communication on Coogler's part with some texts and emails told me they had found the problem and were on the case. Estimated time to repair? End of today or tomorrow at the latest. That's fast, I thought... Good news too because I've got more deliveries coming up. 'Tis the season... Fast forward ~4 hours and I'm getting a call from Jeff telling me my truck was ready to pick up (pun intended). What?!?!?! 4 hours and it's done!!! Got back to the rental shop, got one of their guys to take me back to Coogler's, and was back in my truck at 1:30 pm. Since then, a couple of genuinely concerned calls and emails asking if everything is still going well with the truck. Normally, when I do business with someone, they only call to ask if we can do more business. This was actual follow-up and quite refreshing. Will I work with Coogler's again? You bet I will! And if you've been looking for a dependable auto mechanic who's going to do a good job of both fixing your car AND being pleasant to work with, you should too!

Outstanding! 3 visits to discuss, diagnose and remedy a large mechanical problem. I spent $900 at…read moreanother mechanic shop (over 2 visits) which did not fix the problem. After Cooglers made the repair, the issue is finally resolved. My new mechanic, highly recommended. Also Karl and Daniel their front line staff are the best customer service folks I have encountered in years!

Walked over on my lunch break and she got me in and out so quickly! Friendly, efficient, and large…read morewaiting area. Thanks so much!

Quick service, friendly people and an interesting collection of different genre collectables from…read moremovies and comic book characters on display by the owner

Like other reviewers, I noticed a very large amount of political stickers on display. I had a…read morecoupon and was unaware of this before I set foot on site. I believed, however, that the business would continue to treat me professionally with respect. I am saddened and baffled by some of the owner's comments to previous reviews. My car drives very well; the only outstanding issue, we believe, is that the hybrid battery is not fully charged. I consulted with my mechanic and we are going to go for a second opinion. The service was fast and the price was OK I guess. I'll see what another smog tech thinks.

My daughter and I moved near this facility about 2 years ago from out of state. We took our cars…read morethere for the smog tests. It was very expensive. We thought this was a California fee. My daughter moved into Santa Rosa, and when I visited, I drove by another smog station displaying their price. Oh my goodness was I surprised. It was a fraction of the cost. I am on a fixed income. I went in and spoke with the nice mechanic, who said that they do not work on my car, they only test it. I left my car and my daughter collected me. They called me and said my car passed. No funny business or over-charging. We will both save money here. I am a little mad that I paid so much the first time, for nothing extra. That' just my story and hope it might save someone else some hard earned dollars. God Bless.

Smog check duration was quick as there was no wait on the day I went and service was very nice…read more Would recommend.

Have been taking my three vehicles to Larkfield Auto service for over a year now. Various…read moremaintenance items and some repairs. Kevin more than once did what was in my best interest instead of his bottom line. I would highly recommend him for your repair needs.

Kevin is always helpful and usually fast to get my vehicle in for servicing, he is always…read moreaffordable priced. He has done everything from oil changes to engine work on multiple of my vehicles.

New owner since the last time I have been here came in to get a smog so I was curious to come back…read moreand see the new ownership. The new owner was super cool and welcoming. The service was fast, friendly, and everything was handled really smoothly.

Went in for a smog check and barely had to wait for service and was done in a timely fashion. Have…read morehad them do smog checks on other vehicles I own and have always been treated nicely and a fair price for the service.

This place is great! All of the staff were so kind. They fit me in right away and worked really…read morefast. Such a good deal for a smog check and oil change. I'll definitely go back to them next time! Also, cute dogs in the lobby are always a plus.

Loved this place! Very friendly and accommodating with fair pricing. They also bolted the piece of…read moremy car dragging on the ground for free!

I called and checked in with the shop to see if they had room to do a smog test on my truck, and…read morethey said come on down and they would take care of it, and that's exactly what happened! I don't think you could get faster/better service than that! No nonsense, not expensive, and easy. Thank you!!

We had locked our keys in the car and contacted Geico for someone to come out and open the car…read more They arrived in about 5 minutes and unlocked the car in under a minute. This was premium service provided by Keith "Corpsman" McKelvey. Thanks for the help!