Well, this is my 2nd time writing about them, last time was in January, 2016.....5 stars this time and well deserved!!! I moved out the end of 2015 to move to an apartment complex, however have since returned and been here for just about a year now. I moved back for several reasons as I searched but after living in a large apartment building, realized that I did not like sharing my entry way with several others and just how much nicer it was to have my own verses hearing every other door close never mind hearing every conversation and noise in the hallway...AND, now I have an outdoor patio and back yard again!! Living back here now, I live in an updated town home with new appliances and new carpeting (I see them continuing to update the homes as renters move out) in addition to now having a heat/AC unit that is quiet verses before when it was an overpowering noise. It's great and really makes your daily living that much more comfortable; they have and are really continuing to put work into this community! The Management staff is still great.....in fact they've been exceptional as we had a bit of a tough time recently both of us being laid off at one point so finances became a bit tricky however they were very understanding and really worked with us which was a relief. Here, you are not just a number, you are a person they care about. If you're looking for that town home, community feel and want to be close to just about everything (major highways, restaurants, shops, grocery stores and even walking trails etc...) and want a friendly place, I highly recommend you to live here! read more

Pests: Every season there is a new pest in our apartment. Whether it's ants, earwigs, spiders, and now MICE ! :( We keep our apartment tidy and they still come. I would hope Windsor Ridge apartments were sealed properly, guess not since critters always find their way in. There was also a bee nest outside the window, inside of the brick. We called the team to deal with it, but I'm not sure if they did. It was there for a year. Central air: The central air does not work in the upstairs of the apartment. We bought a digital thermometer for upstairs and it's always 10 degrees hotter upstairs than it is downstairs in the summer, freezing in the winter. Fire alarms: The fire alarm always goes off in the summer for no reason. Even when they replace it with a new one, it still happens. Clearly they need better fire alarm systems, because it's frustrating getting woken up in the middle of the night for no reason. ---- With all this being said, please know that the maintenance team is super nice and friendly - they always do what they can. I just wish corporate took better care of these buildings, especially since we're paying such a luxury premium ($3000, utilities not included) to live here. read more

Windsor Ridge at Westborough - Mouse droppings in our storage closet :( - Apartments Near Me - Westborough, Massachusetts

The apartment was nice, but that is the only good thing about this community. The main issues are outlined as follows: - The maintenance system switched to an automated one. Now some AI bot decides how much information you need to send them. They wouldn't come fix a light because we hadn't taken a picture of it for example. - They raise the rent on you significantly after your first year. We started at $3450 per month, then got ours raised to $3900 if we wanted to stay. Our same apartment is now available for $3200. - Management is professional, but ultimately unhelpful. Overall, we were disappointed with Windsor. I think anyone would be better off avoiding this place. read more

1-star review (em inglês): Terrible move-out experience and unfair charges - be careful! I had a 15-month lease at Windsor Ridge Apartments that ended on May 30, 2025. I gave notice on April 30 that I was moving out due to financial hardship and could not afford the new rent increase. I moved out before the lease ended and returned the keys on June 2, which was the next business day after the weekend. Despite this, I was charged: * $4,941.90 for June rent, even though I no longer lived there * $366.07 just for returning keys two days late, on a Monday * $213.37 for water bills in June and July, when the apartment was empty These charges are completely unfair. I communicated clearly, left the apartment in good condition, and never agreed to extend the lease. Management was unresponsive and showed no flexibility or understanding. It feels like they are trying to profit off of former tenants who are already struggling. If you're thinking about moving here, be very careful when your lease ends. Keep everything in writing and take photos -- because they will find a way to charge you after you leave. read more

Had to move out. Rent increased drastically. Went up to $3,300. I was completely shocked up so much in one year!

I'm LOW income unfortunately. When I called them I was treated SO NICELY!! That was a couple of weeks ago. They told me they took Rental Vouchers!! THEY brought it up!! My realtor is trying to get me a voucher. I was reluctant to go that way. But when a DECENT Place told me they took the vouchers ! I had a change of heart. They even have kept in touch with me. But Today the other shoe DROPPED, They just called me back, and told me NOW They DO NOT accept the Vouchers!!! Needless to say I will be crying myself to sleep tonight. This is what it looks like when the "American Dream" Totally passes you by. read more

This is a great place to live, for a year or two. Check off 4 or 5 stars for pretty much any requirement you have. I'm sure others will disagree but this place is maintained well, maintenance staff is A+. Here's the kicker, expect rental increases of $100 or more every year. This is not a place for long term living. There are tenants that have been living here for many years, which is shocking because for the rent they charge, you could buy a house in the surrounding area. My advice, If you can't pay more than what your original lease rate is, don't move in! read more

This place is an overpriced garbage dump. The location is the only thing they get a star for. The property manager is rude and virtually useless. The property is not well maintained, the parking is absurd unless you don't mind parking a 1/4 mile from your unit, the quality of people who live there are disgusting and 1800 for a 1 bedroom??? I think not... Stay away from this poor housing development. read more

Horrible place to live. Street lights would get turned off at night making this place a perfect place for crimes. I saw a news reporting one of the resident's home got broken into. If you look up on Metrowest Daily news, you will find an article mentioning a woman getting raped at a gun point in the property. I certainly cannot recommend this place especially if you have kids. I suggest looking into Shrewsbury Commons or Craigslist where you can find good deals if you are looking into renting a house. Couple months into living there, the winter came and realized my room did not have adequate heating. When I tried to address this issue, the redhead caucasian lady staff said they can't fix it because there is someone living down stairs. Then she tried to rent us another unit that was more expensive saying this is the only unit available. My room was cold and did not have heating and you attempted to make more money by trying to charge higher rent even though you know this is failure of your property... even though your failure was causing me and my family the inconvenience of living in cold room and the best solution for you was showing me more expensive place to move...again... you saw our suffering as an opportunity to increase profit. You did not even budge to just offer that place for the same price because you just didn't care and it was not your family that dealt with a room with broken heating system. UNBELIEVABLE!!! How do you sleep at night with this kind of mindset to practice??? I mean seriously come on. Westborough is a very small town. And this whole property was small enough that I knew who is who and who's daughter and son went to the school. Shame on you lady. Oh and btw you see the tennis court, gym, swimming pool?. They were only available with extra fees. Notice how the places are usually empty??? read more

I went to tour Windsor Ridge over the weekend and was extremely pleased =) Katelynn, the marketing rep, was very professional and helpful. She gave us a ton of information about the community and answered all of our questions. The property is very well-maintained and I am definitely going to be keeping in touch with Katelynn as I get closer to making a decision. read more

BEST in Westborough, hands down! We've been here 2 years. Taylor & Stephanie at the office are always smiling when my toddler & I stop by for free cookies or coffee in the lounge. Maintenance responds right away-William is my favorite. They installed my baby gate, curtain rods, and are always polite. ATTICS & lots of storage space. In unit washer & dryer!! Very clean grounds and 2 playgrounds (1 for younger children with swings & a gate and 1 with basketball court, monkey bars & more space). In winter, the children can sled & build snowmen; in spring men play cricket early Saturday mornings & last year they organized their own tennis tournament. Summer= pool! Gated Baby pool and larger one for everyone else. The lifeguards they hire are professional and polite- firm when necessary:). Windsor Ridge often has fun free events like Back to School Ice Cream Sundaes, Fondue Night, and Coffee Friday's. For dogs & cats there is a Pet of the Month contest and a gated dog park. People cleanup after their animals too. Your children cannot not make friends if u live here. read more

I lived here after my ex-husband and I finally sold our last piece of real estate that we owned together, and while I planned to only stay a few years, I was here for a total of 5. I chose it mainly due to the pet friendly policy, relatively easy commuting location, cute & relatively private outdoor space, townhouse style unit, reasonably updated interior and lovely grounds and amenities. In hindsight, I might still choose it for those reasons, I guess, but towards the end, I became highly annoyed with all the kids playing in the parking lot. I mean, seriously, the parents let their kids run WILD in this place (often unsupervised), and the management seems to have very little - if any - control at all over that situation. When I bought my current home in April of 2015, they really stuck it to me on the security deposit, though. So, be very careful and document EVERYTHING when you move in. Apartment living is what it is; you have to accept that you're just not going to be super-happy with hardly ANY apartment situation if you've ever experienced home ownership, but it was a very decent and respectable means to an end for me for a time, and for that I'm grateful. My life has since been graced with the most beautiful home I've ever lived in, and I have the sweet and peaceful life I've longed for for years. This was a stepping stone to that journey, and it was not a bad one at all in hindsight. :) read more

Having lived here at Windsor Ridge for 6+years, I can say that this is a great place to live..yes there have been frustrating times..but the staff always try's to smooth those out. Maintenance staff is excellent and responsive, even late at night. Like any complex of this size, parking can be challenge during winter....but let me say having just gone through the worst winter they did a yeoman's job in clearing the snow...the contractor they use during many storms went non-stop 14+ hours. We have a very nicely building of neighbors, we all know each other, very friendly and respectful of each other. The townhouses especially the newly renovated ones are very nice.....Yes the rent does increase every year, but they are inline with the competition in this area, , and long term residency could be a challenge....but for now we choose to stay......they allow dogs, and is one of the factors we remain here, we have a Bernese Mountain Dog. Bottomline for 2-4 year residency I would highly recommend, Great place to live..... Mark Olson read more

I recently spent five weeks at Windsor Ridge Apartments while my own house was being repaired for damages caused by last winter's storms. Contrary to other reviews, I had an excellent experience. The walls were sound proof and I was never bothered by rowdy children gathering outside after school. The two times that appliances had to be repaired, the service man and solved the problem within an hour. The ambiance of the complex is very pleasant and the grounds are well maintained. The apartments are also very well located and shopping centers are near by. Another plus - the apartments are pet friendly and my two Siamese cats enjoyed their stay as much as I did. read more

Probably the most incompetent , lacking an iota of customer service & professionalism , rude property manager Any apartment community can ask for . Any college grad with 2 cents of an attitude and common sense could do a better job than Her . read more

Awesome. Great management in resolving tenant issues. Happy to be part of Windsor ridge community.

My husband and I just moved out of Windsor Ridge after living there for 4 years. During our time there, we actually lived in one unit for 2 years and then moved next door to a similar unit that had been recently renovated. I can't say enough good things about the office and maintenance staff...they are truly incredible and I felt as though they actually knew who we were and appreciated us being there. They send frequent emails notifying residents of any issues, and are always planning fun pizza nights, BBQs and other small parties. We didn't really attend a lot of them but we appreciated the gesture! We have two small dogs, and having the fenced in dog park and several waste receptacles and poop bags all over the grounds was awesome. Now, of course rent is higher than you may pay in other places, but you are paying for the convenience of living so close to Rt 9/495/20, the gym, pool and playgrounds, and of having the grounds kept immaculately and maintenance who reply so quickly and work efficiently. For us, 4 years with raising rent got us to the top of our rental budget and we decided to leave, but that was also because we were finished with community living (not in a bad way, but with two barking dogs every time someone ran across our back yard we were ready for some privacy!). We don't have children, but the double playgrounds, basketball court and loads of groups of EXTREMELY polite children seemed like it would be a nice place to have a family. read more

If there is anything less than one star I would of picked it. I toured the apartments. They are nice although they have small closets. I met with Taylor. She was nice, I explained to her my situation that I'm only looking and I cannot make a decision until a week later because my apartment got flooded, I had a lease on it . When we toured she offered us a promotion 1000$ off. When i confirmed my current apartment will take couple months to get fixed I called taylor again. And stopped by to get the rates and the units number. She informed me that the 1000$ only valid if you apply within the first 24 hours from touring the first time, which I was not aware of. I asked her to see what she can do because of my circumstances that I informed her of from the beginning. Spoke to Erin as well. And I got shocked when she told me I have one more coupon to give to another customer but not to you even if You ready to put an instant application. She did not care about my circumstance. Instead she offered to reduce my security deposit by 250$ big deal. Security deposit to my understanding is my money which I should be getting back in full anyway if nothing is damaged. Too simply they knew I have to move in the next couple days and wanted to take advantage of my situation. What kind of customer service this place has. Omg I'm glad I get to see the real faces for the people in charge. read more

We have lived here for several years now and enjoyed every moment of it. The management and maintenance staff are extremely helpful. Friendly residents and the new slide area is a nice plus for kids to make a ton of friends. read more