we there for a little over a year. Maintenance answers every call extremely promptly. The are…read morevery kind helpful and do whatever they can. The grounds are kept up very nice lovely pool lots and lots of green. period and it seems like nice people live in the complex convenient location.

Chris Lupfer is the worst property manager i've ever seen. He never checks his email and he'll just…read moreignore your raft application without a care in the world. On top of that every single apartment in this place is COCKROACH INFESTED. Do not move here. We were told before we moved in that the bugs were dealt with and we wouldn't have to worry, about anything but the apartment crawls with Roaches all night long.

Dont move here!! Theres so much to say about this complex. Its old, start there. 15 years and its…read morebeen neglected for a while. Its sad cause it was once a beautiful place with lovely tenants , many who have been there for years under old ownership. A few years ago a private equity company purchased this and Winn manages it. Now its only $$ signs that interest them. The whole place is dated and worn out. Thin carpet , small original cheap appliances which All need to be replaced but wont be. The maintenance staff will attempt to repair them with parts from other appliances . If you do manage to snag a new appliance it will mean you went weeks without a say washing machine before they replaced it. I saw at least 6 apartments go without air conditioning this past summer while they ordered parts or begged for new ones. It has a little kitchen with chippy granite that gets painted when it chips. My kitchen floor literally had holes in it that were painted to match. That laminate was old and cheap and might cost them a hundred bucks to replace. Its just tired all over. The pool never opened until July cause they hired maintenance men who didnt know how to open or maintain pools. Its took the towns building department to straighten it out. The dog park is gross and never cleaned. The grilling area is a mess and overflowing with trash. Many units have mice. Overall its just not good. They started renting to a new clientele who literally abused all the facilities and nothings ever done about it. One thing you can count on is a rent increase every year.One huge difference is when I moved there , it had an onsite manager and onsite maintenance man. They have neither now and the manager only goes from his car to his office and back and never tours the property or sees what you see as tenants. One bright light is Catherine in the office. So nice but literally her hands are tied. I found another apartment thats newer, nicer and cheaper. No wonder they have so many available apartments. Think twice.

Pros: Neighborhood, Holden, school system, safe area, nice landscaping and Catherine, the leasing…read morespecialist. Cons: Weak management, dated apartments, trash compactor breaks often, animal waste everywhere. Halstead has potential to be "great " however, the apartments are dated. Cabinets in kitchen and bathrooms faded, scratches, never touched up or aligned since when it first opened up as the Reserve. Porches have lots of storage/trash even though it's prohibited. Most apartments still have the original rugs! The rugs are sparse and dirty. The replacement rugs are cheap and show wear within a year. There is paint splashes everywhere the counter, cabinets, floor and rug from when the painters come in after a tenant leaves. If you happen to bump into the wall, your clothes will also be covered in paint from the numerous coats on them over the years. You can't have your own ceiling fan they make you rent one from them for $15 a month which is totally insane. These are these fans are antiquated. In terms of management, The manager, Malik, is weak. He doesn't seem to enforce policies mentioned in the lease. He appears "unphased" by anything so you feel as though he doesn't care. For instance, during a snowstorm an email goes out when you need to move your car by and the time they're going to plow. What happens is many don't move their car and the plowing is difficult for the company. This leaves piles of snow in spaces that should be used for parking. If you're going to put out a memo that your car will be towed then tow the car after the first instance, people will move their cars then!! Catherine the leasing specialist, however, is friendly and so pleasant to work with. Unfortunately, tenants and anyone who walks through the property does not pick up pet waste. There was poop everywhere even right next to the place where you deposit the waste. The poop situation is concerning there. The hall rugs need replacing, the doors need repainting where you come in and go out of the building. Halstead lacks upkeep inside and within the building itself. The screens are thread bare. I heard that if a dishwasher, washing machine needs replacing that they pull one form storage. The management company refuses to buy any new appliances!! Don't be fooled by the "outside". If they took some money and fixed up the inside of the apartments to look as nice as the outside it might be worth the price of the rent. They do the bare minimum, actually not even the bare minimum when new tenants are coming in. The management team didn't even do a walkthrough before I moved in. I would suggest that the management team go and walk the grounds regularly. Take note at who's got junk and trash on their porches. Walk through empty units and have a maintenance department or an outside company come in and redo the cabinets the floors, the rugs, make it look nice for what they're charging. They raise the rent each year by at least $100 yet, nothing has changed in the unit. The price should actually be less for the lack of any maintenance other than what the tenant does. Lots of pot smoking going on in the parking lot and on the grounds for a non-smoking complex. There are lots of brand new complexes going up in the area to compete. For a one bedroom starting around $2400 and nothing included, unless you're set on living in Holden, you should keep shopping.

I live here! Love it! The buildings are new, the staff keeps things well-maintained and beautiful…read moreall year long. It is an apartment complex that does not have amenities such as a gym, pool, grills, etc. It is aimed at the working professional. The managers treat everyone like family which makes this place unique. They are courteous, professional, yet fun and VERY prompt with requests and suggestions. Note: because of the buildings being very new and privately owned, they are more expensive. However, you do get 9 foot ceilings, lots of room, in-house washers/dryers, central air, and the buildings are all energy efficient (our monthly electric bill hasn't passed $80 and we blast the AC almost all day everyday).

I moved to Madison Place almost 2 years ago after a divorce. I looked at most of the other…read moreapartment complex's in the area before selecting Madison. The alternative apartments were either: a) reasonable rent, generic with white walls, white carpeting, walled off Kitchenettes with old appliances b) high rent, well equipped with modern designs, fitness rooms (extra fees), tennis courts and outdoor pools Madison Place features apartments with a modern, open design. The kitchen faces out to the living area and has granite counter tops, new appliances and track lighting. Washer and dryer are tucked away nicely behind a sliding door. A bonus feature is the large storage closet directly across the hall from the apartment. It totally beats having to go to a storage cage in some creepy basement like most places. It's the kind of place where a successful professional would want to live. Madison purposefully lacks the outdoor amenities like a pool and tennis courts in favor of charging less for rent. I am always able to park close to my building with plenty of spots for company. In addition to the great design and reasonable rent, the office team, Jen and Mark, are incredibly good-natured, responsive and customer service oriented. I always leave the office with my questions answered and a smile on my face. Anytime I receive packages during the work day, I find them right outside the door of my second floor apartment. I could easily pick them up at the office, but having the staff bring them right to my place is a welcome luxury. Lastly, the couple times where I needed minor repairs, the maintenance guy, Eddie, completed the work the same day. Parking lots are well cleared during the snow. Essentially, if you want an upscale apartment for a generic apartment rent, with customer service oriented office / maintenance staff, I highly recommend MP in Shrewsbury.

I currently live here. They are a pretty good community…read more It took them a very long time to redo the community center, but now it is beautiful. It is very quiet. All of your packages go to the leasing office, which is open most days. Maintenance team usually comes with three days when you need them. You can pay for rent online. They do snow removal. No recycling. Heat , hot water, trash, and parking included. The elevator is terrible and I constantly feel like I'm on an episode of BBT... That's my only true complaint. But overall, they are pretty good!

I live here since last summer and it's so quiet. I get up early to drive to work close by and I…read morecan't hear anyone around me when I'm home. I enjoy the gym and the pool in the summer. Neighbors are good and the place is managed very well. Easy living and the apartment I have was renovated, it looks great.

I'm renewing my lease for the third year, and honestly, it's because living here has felt like…read morehome--thanks in huge part to the incredible staff, especially Ruperto. From the very first day I signed my lease, he has been someone I could count on. He built real rapport with me, not just the polite "office small talk," but genuine support. Whether I needed help with maintenance, had questions about rent, or was dealing with a personal situation, he always showed up with patience, kindness, and professionalism. It's rare to find an apartment community where the staff truly care about you as a person, and that's exactly what I've experienced here. Communication is fast, maintenance is responsive, and the property is always beautifully kept--the landscaping alone makes coming home feel peaceful. This is, without question, one of the best places I've ever lived. I'm grateful for the team here, and especially for Ruperto, who has made these past three years not just comfortable, but meaningful. I'm proud to call this place home.

I've lived at the Heights going on five years now, there are issues however I don't believe those…read moreissue fall only on management, the office, maintenance, I am disgusted with the laziness of the residents of throwing garbage outside of the dumpster, creating the infestation of rodents, the ignorance of not taking proper care of your animals poop when you are the one who brought them out, or distruction of property, disrespect from residents children, or how about the fact that someone torched the gym that was just built last year. residents should care more and respect more the area they live in. I feel if the heights put cameras up, a lot of these issues would be resolved a lot quicker. I've had a lot of luck with the maintenance team specifically Marty everytime I need something done he is there to fix it day or night, The Heights couldn't ask for better Manager on their team. 5 Marty.

BEWARE. Building 507 has inconsistent AC. If you live in…read more507, having your own portable AC unit is a must. HVAC vans are constantly here to try and fix the building, but it's obviously beyond repair. This happens every summer.

I don't live there. I'm at plantation. Put a muffler on your equipment!! What the heck is being…read moremowed or leaf blown for 8 hrs on a Saturday, I thought helicopters were in the parking lot!! If it was warm I'd never be able to enjoy balcony. Total disruption of anyone's peace. On a day off!!!!!

It was ok until we planned to move out…read more We were charged for normal wear and tear out of our pocket. I have lived in apartments all over USA no one has ever charged me for petty stuff.

I live in this complex and the people couldn't be nicer the maintenance couldn't be more helpful…read moreand the staff at the office is so nice the pool is nice it is well maintained if you have a concern or issue you just call the office and they will help you with whatever you need whether its a key or you need something repaired they will be there the apartment are very nice there are 8 buildings and there is a play ground and a basketball court I have lived in a house all my life and the apartment living here makes me want to live in an apartment for the rest of my life.

Poor maintenance crew & front office. No chance to catch your breath but somehow all of you are…read morekeeping up with constant plowing, sanding spreading salt etc. I am praying for you all to stay safe. Another amazing cleanup job of DEERFIELD FOREST PROPERTIES. WE are blessed to have you all. Should be able to triple the 5* at least!!!! Paul D 28 Walden Dr Natick, MA

Great value in living here. Very quiet and peaceful; this…read morecommunity is managed too good. I never had complains about snow removal, seal coating, landscaping, condo maintenance, pool maintenance. The location of this community makes it very safe yet convenient to commute to work and/or groceries. The community members are extremely helpful too. I have enjoyed every day I have been home here!