I am from Newport, RI and had to move to the "metro west" area of Massachusetts for work for a…read moretemporary time period. What I thought would be a short stay (under a year), actually evolved into 2 years at Avalon Marlborough. Not knowing the area at all, I decided to opt with a high end apartment management community because moving is stressful and I knew with Avalon, that at least some of the related moving stressors would be removed. I was right - move in was a breeze and the apartment was in immaculate condition. I chose my floor plan, did all my paperwork online and arrived right before the office closed to get my keys, all super easy and pleasant. Due to the Covid crisis and other personal reasons, I needed to move back to RI and really miss my great apartment and the awesome Avalon community area and management. I lived in a one bedroom loft style apartment and it was very lovely. Modern kitchen with stainless steel appliances, thoughtful decor and stunning ceilings. My neighbors were very nice and I loved the dog friendly neighborhood vibe (even though I didn't have a dog)! One of my neighbors had a golden retriever who got to know me and it was so sweet to see her get excited when we bumped into each other. :) The amenities were also excellent - modern gym and beautiful pool area. They have strict rules but they are necessary to keep the partiers at bay and disturbing the peace we all enjoyed. It was also nice barbecue-ing at the pool and lounging by the outdoor fireplace. The management team is on top of it here. If anything broke - it was super easy to submit a request and it was handled immediately. I miss it there but unfortunately life moves on. I wanted to write this review because moving out was also easy. I had accumulated more stuff so it was a harder move back, but maintenance stopped by and told me not to worry about cleaning the place and all I had to do was leave my keys on the counter and ensure all my stuff was out. They did all the cleaning after I left. I expected some funds to be taken out of my security deposit and was a bit concerned because we didn't do the walk out inspection (I didn't follow up on it due to the Covid crisis). But I did receive the whole deposit back and want to express my gratitude to the managers and entire team at Avalon! I highly recommend this community over all others in that area. Side note: they just built even more brand new apartments that look even nicer then mine. Also - location is great. Right off of 495 but far enough so that you don't hear it. Right down the street there is a drive through Starbucks, grocery store, B of A, and a couple of restaurants for all your needs. If I ever need to live in that area again, I'd return to Avalon. Maybe I'd get a townhouse next time!

Maintenance and Michael Paul are excellent. Otherwise, communication and care for residents is low…read more Noise is high due to daycare and landscaping vendor seemingly always being on site with multiple pieces of equipment. I would not recommend living here.

It was ok until we planned to move out…read more We were charged for normal wear and tear out of our pocket. I have lived in apartments all over USA no one has ever charged me for petty stuff.

I live in this complex and the people couldn't be nicer the maintenance couldn't be more helpful…read moreand the staff at the office is so nice the pool is nice it is well maintained if you have a concern or issue you just call the office and they will help you with whatever you need whether its a key or you need something repaired they will be there the apartment are very nice there are 8 buildings and there is a play ground and a basketball court I have lived in a house all my life and the apartment living here makes me want to live in an apartment for the rest of my life.

Haynes Farm is awesome. We have lived here for just over 3 years and it's consistently great. So…read moremuch for families especially - well-behaved kids playing outside on the weekends - next to Bar-B-Que area with adults... oh, and did I say playground on the other side of the property for kids? Swimming pool? Basketball Court? Gym for adults? AND - the nicest management STAFF you can possibly imagine. Mail/package reception and super fast repair/maintenance. Never had a problem here - highly recommend :-) [Not sure why someone said the buildings were loud. It's not loud at all. I've lived in some apartment buildings where you could literally hear the upstairs cat's toenails clicking on hardwood floor or lapping water from a bowl. Nothing like that here - or loud, crazy neighbors. Everyone here is very nice.]

The apartment itself is nice and comfortable and full of light and my neighbors are nice and I love…read morethat there is such diversity and it makes me happy to see all the kids outside playing and all the people walking their dogs, but there are multiple things that do not work for me. This apartment complex is for you if you are fine with: - poisons being sprayed all over the common green space areas where children play and people and dogs walk; - "landscapers" mercilessly mutilating what could be beautiful trees and flowering shrubs into small lumps; - the super loud sound of leaf blowers; - alarms going off for months without maintenance doing anything about it and them acting like you are the problem for asking them to fix the alarm and make the horrendous noise stop; - maintenance not communicating about the work they did, nor seeking clarification with you about the work that needs to be done, nor when they will be in your apartment doing the work, and then maintenance accusing you of being disrespectful for requesting clear communication; - automatic toxic room "fresheners" in the fitness rooms (I had so been looking forward to using them but did not want to breathe the toxins); - crazy loud HVAC units constantly blasting noise making you feel like you are in a non-stop giant engine room in your own home; - ridiculously bright light pollution that is hard to block out at night and visually assaults you when you look out your windows or open your door; there is no reason for such a multitude of super bright, white lights and it is a waste of electricity. When I moved in, there were several things broken in my apartment and things that still needed to be cleaned. Over the first month, maintenance was responsive and did the repairs and cleaning (like the ceiling fan that I could not reach to clean was caked in thick dirt and dust and grease, and the bathroom fan did not work because the painters sprayed the bumpy ceiling paint spray all over it), but they left all the dirt and debris for me to clean up. I never had that experience before where maintenance workers expected me to clean up their mess. It would be useful for them to have a checklist to go through before a tenant moves in to make sure that everything is working and clean. Other than that, the location is good. Visually the aesthetics of the buildings are okay. There is plenty of parking. I like that there are many trees around and I can go for long walks in the neighborhood. I like that they plant flowers at different locations there. The price is expensive but bearable.

It has been an ideal location for commuting to Boston…read more A renter can park up to two cars for free on their ample private parking lot. A parking badge is given to residents. This community offers good amenities such as a clean, modern and spacious common room, fitness room (treadmills, elliptical and weight machines, exercise balls, bicycles, etc.) with two TV screens and air conditioning, swimming pool with shaded tables and chairs, tennis and basketball courts, playground, picnic areas, etc. The access to the fitness room requires a $45 deposit by bank check. The latter will be given back to you when you will return the key of the fitness club when moving out. The fitness club is open daily from 6 a.m. to 10 p.m.. Studios are located on the ground floor. On the same floor, you have a washer and dryer in each building. Other types of floor plan are also available: - one bedroom apartment - two bedroom apartment. You can hear people running or talking in corridors, youngsters crying in apartments while you are in your unit with the door and windows closed. Renters living in a studio can hear anyone above them walking. Maintenance staff operates from 8 a.m. to 4:30 p.m. (Monday-Friday) unless it is an emergency situation. I would strongly recommend you will be in your unit when repairs will be made. Items were missing (estimated value around $200) upon my return. I filed a police claim. Unfortunately, the culprit(s) was/were not caught. Finally, my cell charger (~ $15) forgotten in the living room after my move-out was "never found". This is despite writing an e-mail to the leasing office within ten minutes of moving out. Since then, the property manager was changed to Wendy B..

Avoid this place like the plague. My biggest complaint about this place was the amount of…read morecockroaches we had. The apartment also had water seeping into the bedroom carpet. I called maintenance, and they told me that what I was doing to clean up the water was "good enough". It is impossible to contact Leeann the property manager. She is rarely in the office during the posted office hours. There is no available parking after 7:00pm. Cars are left to decompose in the parking lot. They contacted us to renew our lease, and they attempted to charge us at least $150 more due to "market adjustments". When we ended our lease Eagle Rock listed the apartment at $200 less than what we were paying. They attempted to make us pay for a full months rent even though we had already paid our last months rent, our move out date was at the beginning of the month.

Pests: Every season there is a new pest in our apartment…read more Whether it's ants, earwigs, spiders, and now MICE ! :( We keep our apartment tidy and they still come. I would hope Windsor Ridge apartments were sealed properly, guess not since critters always find their way in. There was also a bee nest outside the window, inside of the brick. We called the team to deal with it, but I'm not sure if they did. It was there for a year. Central air: The central air does not work in the upstairs of the apartment. We bought a digital thermometer for upstairs and it's always 10 degrees hotter upstairs than it is downstairs in the summer, freezing in the winter. Fire alarms: The fire alarm always goes off in the summer for no reason. Even when they replace it with a new one, it still happens. Clearly they need better fire alarm systems, because it's frustrating getting woken up in the middle of the night for no reason. ---- With all this being said, please know that the maintenance team is super nice and friendly - they always do what they can. I just wish corporate took better care of these buildings, especially since we're paying such a luxury premium ($3000, utilities not included) to live here.

The apartment was nice, but that is the only good thing about this community. The main issues are…read moreoutlined as follows: - The maintenance system switched to an automated one. Now some AI bot decides how much information you need to send them. They wouldn't come fix a light because we hadn't taken a picture of it for example. - They raise the rent on you significantly after your first year. We started at $3450 per month, then got ours raised to $3900 if we wanted to stay. Our same apartment is now available for $3200. - Management is professional, but ultimately unhelpful. Overall, we were disappointed with Windsor. I think anyone would be better off avoiding this place.

The apartment complex offers spacious floor plans and well-designed living spaces, which have been…read moresome of the highlights of our experience here. The apartments themselves are comfortable, and the property is generally well maintained. Unfortunately, there are several ongoing issues that have added unnecessary stress to daily living. The biggest concern is parking. There is no assigned parking, and despite paying a significant amount in rent, residents often return home to find no available spaces near their building. It is not uncommon to have to park on the opposite side of the complex and walk a considerable distance home, which can be especially frustrating after a long day or during bad weather. Another issue is the trash and recycling situation. There is only one centralized trash disposal area serving the entire complex. On weekends, when trash collection does not occur, the dumpsters frequently overflow, with garbage and recycling accumulating outside the containers. This creates unpleasant odors, appears unhygienic, and raises concerns about attracting rodents and pests. Additionally, there appears to be inconsistent enforcement of parking rules. We have observed individuals parking in handicap-designated spaces without displaying the required handicap placards or license plates, seemingly without consequence. This is concerning and unfair to residents who genuinely need those spaces. While the apartments themselves are nice and spacious, improvements in parking management, waste collection, and rule enforcement would significantly improve the overall resident experience.

Jenn and the entire staff at Madison Place are just incredible. We have truly enjoyed our time…read morehere at MP. While there have been a few 'growing' pains in our new apartment, the staff has taken care of everything. They are very professional and haven gone out of their way to ensure that our new home is perfect. Parking can fill up in the early evening, but other than that, absolutely nothing but great things to say about the staff and apartments!

I had the pleasure of living here for 3 years and was very sad that I had leave…read more Apartments are modern with all of the amenities anyone would want or need. There is a great club house with free coffee and a large screen tv to watch games. The pool area is great in the summer and it very family friendly. The whole complex is very pet friendly - lots of happy dogs being walked. The management team is always there to answer any questions and any repair requests are handled within an appropriate period of time. If you are looking in the area I would suggest giving this place a shot. You will not be disappointed.

Nice simple units with solid amenities and management. I have never brought trash down to find…read morenowhere to leave it, and messes produced by other tenants are cleaned quickly. I live on the fourth floor, which I recommend to avoid noise and for privacy.

My husband, dog, cat and I moved to Marlborough, MA from Minnesota. We were referred to Avana by…read moresomeone in the Marlborough community Facebook Group and we were not disappointed. Working with PJ was great! She's upbeat, professional and very responsive if you have any questions. We scored an amazing two bedroom with a gorgeous view of the woods with updated kitchen, stainless steel appliances, granite counters and even brand new vinyl flooring on the main floor! We had a maintenance question on our new flooring and Louie (one of our awesome maintenance workers) was also very responsive, prompt and always kept us in the loop on our pending maintenance inquiry. He even went out of his way to chat and give my dog a treat on our walk! Hands down Avana is the place to live. The community is gorgeous, neighbors are friendly, the staff is wonderful and is super close to anything you need. 10/10 would recommend!

We have lived here for 5+ years. Beautiful clean grounds and top notch maintenance department. Luis…read moreis the best. Everything gets fixed promptly and correctly!

Really an amazing place to live. We moved out here from Boston to cut down the commute for our…read morekids to day care. The complex is fantastic, the gym is new and clean and the best part is the responsiveness of the team to fix anything when broken. I have put in work orders for everything from doors off track, broken sink disposals, to halogen light bulbs needing replacement. The crew comes within hours of the submission to fix. They are very considerate and make sure to take off their shoes so as not to track any dirt into our home. Lastly, the location is great. We literally have Starbucks, BJ's, Wegmans, Toys R Us in our parking lot. Really a great place to live while in transition.

Wait till you move out, they charge you everything they can possibly find…read more Office didn't really do anything to solve any problems.

I hired Jack to install a ceiling fan in my home and I couldn't recommend him more. From providing…read morea quote within minutes to shopping for the exact fan we wanted, he went above and beyond what other handymen have done for me in the past! As for installation, he showed up on time and worked efficiently. He was even responsive to feedback and took my requests seriously and offered alternative solutions that saved me a ton of money in the long run! 10/10 service, value, and workmanship.

Very pleased with the work that Jack was able to complete for us the other day. We had several…read moreitems on a to-do list and Jack gave us a fair price for all the work completed. One of the items we had done was a screen door replacement. This proved challenging based on the framing of the space on the house, but despite the unexpected challenge, Jack was able to exceed our expectations using creative solutions that just made sense. We will not hesitate to reach out next time we need help getting something fixed/updated around our home!