STAY AWAY! DO NOT LIVE HERE IF YOU VALUE ENJOYING YOUR HOME IN PEACE AND NOT BEING HARASSED!…read more If I could give this place 0 stars I would. It has been nothing short of a nightmare living at Avalon Marlborough. Since 3-4 months into my lease, I have suffered continued harassment orchestrated by my neighbors and the incompetent property manager Elizabeth Murak. It is a known and documented tactic that as soon as a Black person moves into the neighborhood and a neighbor starts complaining of odor, it's racially motivated. They came to my home and have even looked through my trash, CONFIRMED there was nothing coming from my unit -- in person and in writing. They have done an "inspection" over 3 times AND STILL continue to harass me. When the tactic of saying it smells like trash didn't work, they then moved on to say the smell must be coming from my dogs. They completely LIED and MADE UP that my dogs relieve themselves inside my home and that there are pee pads everywhere... AGAIN, WHAT!?? How is it possible a neighbor is allowed to fabricate and lie to this extent and when confronted, the office does nothing about it? In fact, they are fueling her racially motivated claims. I have video footage of the day the office came to my home, in which you can clearly see the home is clean, no pee pads, and my dogs' area is spotless. I have no idea of the communications between the neighbor and the office or who exactly is saying what. They come to my home whenever they want and disrupt my day. I have a job, I work from home, I don't have time for this. I know for a fact they have not harassed the neighbors to the same extent they have harassed me. When I asked why, they said "because we know from the side where the smell is coming from." WHAT DOES THAT EVEN MEAN??? Clearly a bunch of geniuses are on the situation. To paint the picture, what separates my unit and the neighbors is the garage, and probably the kitchen has a shared wall. My dogs' room is in front of the house. Do you know how strong of an odor would need to be present to go through my dogs' room, through the garage, to their unit??? Nobody is using their brain when making conclusions, because that is absolutely the most ludicrous thing. Anyone walking by would then be making a complaint. You would be able to smell an odor from the outside of my home if a smell is SO STRONG that it's seeping through rooms and a concrete garage. I have VERY severe asthma. I am extremely sensitive to odors, dust, mold, etc. Besides the fact that I'm personally an organization and neat freak, I keep my home in immaculate condition. My home is professionally cleaned at a minimum 1-2 times a month, and I additionally regularly schedule bulk pickup to remove larger junk or trash (anything I can't donate to charity). I've been getting rid of old furniture and old items since moving in. I usually put anything into those large black contractor bags because it's easier. I've also ordered new items, so I have a lot of cardboard and packaging. Apparently, I'm not allowed to do that. They sent me a letter stating "There was large amounts of trash seen being taken away from your home in October." Thanks for confirming I'm under surveillance and you're watching me. But also, why am I not allowed to clean my home and make room for new things?? And how is it that you came to the conclusion that "odorous trash" was picked up from my home? Additionally, particularly where I live, it smells of marijuana, cigarettes, and the smaller dog park always has poop and the fake grass smells of urine. It's completely unsanitary. The people in this neighborhood who own smaller dogs do not pick up after their dogs. So let's be VERY serious -- there isn't an odor coming from my home. It's pure laziness and gross negligence on behalf of Elizabeth Murak and Avalon Marlborough. I'm not your scapegoat, and I'm not going to continually be harassed out of my home. These people are absolutely insane. I've had to leave my own home for extended amounts of time just so that I can try to relax. My hair is falling out due to the excessive stress they have brought upon my life from their lies and harassment. I've been living in housing communities for over a decade and have never experienced this level of discrimination or harassment. I've had to engage my counsel and the proper authorities to deal with this matter. It's an absolute waste of time and money. I regret nothing more than the day I moved into this property. If you are Black, you are not welcome in this neighborhood. Stay far away. The 2 guys from maintenance have always been kind when I interact with them. They are always quick to respond and very helpful. So I guess they can be excluded from this.

The one star is for the Maitenance crew...they are excellent!…read more Other than that, get ready for the whirlwind. If you couldn't actually see physical walls, you would think they didn't exist. It's extremely loud. Better hope that you don't live under anyone, because your light fixtures are gon be shakin. If you have a garage, good for you, enjoy those 2 spots, plus a free pass to take any other parking space you find to be convenient for you. No garage? Awesome! You are the winner of being able to park far from your apartment when you get home from work. Have kids? Good for you because not only is there play parks, there's also driveways and parking lots for them to run around in. Who doesn't like dog poo....there's tons of dog poo stations with FREE BAGS. But wait there's more! There's thousands of square feet of soft grassy areas for the dog poo to dry out on. It is utter chaos. Tons of completely unenforced rules, and remarkably frustrating parking that neither Avalon, or anyone else cares about. The idea of, and esthetics of these places are cute, but it's a cash grab. HIGH TIER PRICING, MEDIOCRE TIER LIVING. Individual results I'm sure, will vary. This is just some things we noticed once we moved in. I wouldn't post if anything were addressed, but they weren't, and aren't.​

It was ok until we planned to move out…read more We were charged for normal wear and tear out of our pocket. I have lived in apartments all over USA no one has ever charged me for petty stuff.

I live in this complex and the people couldn't be nicer the maintenance couldn't be more helpful…read moreand the staff at the office is so nice the pool is nice it is well maintained if you have a concern or issue you just call the office and they will help you with whatever you need whether its a key or you need something repaired they will be there the apartment are very nice there are 8 buildings and there is a play ground and a basketball court I have lived in a house all my life and the apartment living here makes me want to live in an apartment for the rest of my life.

to whom it may concern all your maintaince workers ar very good @ what they do. they come in a…read moretimley manner resolve the problem.Robert is great & all trhe rest of your maintance people are great also. also the office staff are very helpful & appriceative to us thank you for everything you for us. Thank you . The Bakers @4112

Haynes Farm is awesome. We have lived here for just over 3 years and it's consistently great. So…read moremuch for families especially - well-behaved kids playing outside on the weekends - next to Bar-B-Que area with adults... oh, and did I say playground on the other side of the property for kids? Swimming pool? Basketball Court? Gym for adults? AND - the nicest management STAFF you can possibly imagine. Mail/package reception and super fast repair/maintenance. Never had a problem here - highly recommend :-) [Not sure why someone said the buildings were loud. It's not loud at all. I've lived in some apartment buildings where you could literally hear the upstairs cat's toenails clicking on hardwood floor or lapping water from a bowl. Nothing like that here - or loud, crazy neighbors. Everyone here is very nice.]

Avoid this place like the plague. My biggest complaint about this place was the amount of…read morecockroaches we had. The apartment also had water seeping into the bedroom carpet. I called maintenance, and they told me that what I was doing to clean up the water was "good enough". It is impossible to contact Leeann the property manager. She is rarely in the office during the posted office hours. There is no available parking after 7:00pm. Cars are left to decompose in the parking lot. They contacted us to renew our lease, and they attempted to charge us at least $150 more due to "market adjustments". When we ended our lease Eagle Rock listed the apartment at $200 less than what we were paying. They attempted to make us pay for a full months rent even though we had already paid our last months rent, our move out date was at the beginning of the month.

Did not renew my lease due to poor management!, insect/pest problems!! Security issues!!…read morecleanliness and unorganized drunk maintenance on property. Stayed a year and will never even think of this place again!!!! I was so happy to move into a real Establishment with real amenities and service that cares for the people who pay rent! FXXK YOU PARK VILLAGE MANAGEMENT!! FXXK YOUR Corporation, stop Lying to your people and update your Building codes, you guys are in complete violation!! Do not rent from this property!!!!!

Well, this is my 2nd time writing about them, last time was in January, 2016.....5 stars this time…read moreand well deserved!!! I moved out the end of 2015 to move to an apartment complex, however have since returned and been here for just about a year now. I moved back for several reasons as I searched but after living in a large apartment building, realized that I did not like sharing my entry way with several others and just how much nicer it was to have my own verses hearing every other door close never mind hearing every conversation and noise in the hallway...AND, now I have an outdoor patio and back yard again!! Living back here now, I live in an updated town home with new appliances and new carpeting (I see them continuing to update the homes as renters move out) in addition to now having a heat/AC unit that is quiet verses before when it was an overpowering noise. It's great and really makes your daily living that much more comfortable; they have and are really continuing to put work into this community! The Management staff is still great.....in fact they've been exceptional as we had a bit of a tough time recently both of us being laid off at one point so finances became a bit tricky however they were very understanding and really worked with us which was a relief. Here, you are not just a number, you are a person they care about. If you're looking for that town home, community feel and want to be close to just about everything (major highways, restaurants, shops, grocery stores and even walking trails etc...) and want a friendly place, I highly recommend you to live here!

Pests: Every season there is a new pest in our apartment…read more Whether it's ants, earwigs, spiders, and now MICE ! :( We keep our apartment tidy and they still come. I would hope Windsor Ridge apartments were sealed properly, guess not since critters always find their way in. There was also a bee nest outside the window, inside of the brick. We called the team to deal with it, but I'm not sure if they did. It was there for a year. Central air: The central air does not work in the upstairs of the apartment. We bought a digital thermometer for upstairs and it's always 10 degrees hotter upstairs than it is downstairs in the summer, freezing in the winter. Fire alarms: The fire alarm always goes off in the summer for no reason. Even when they replace it with a new one, it still happens. Clearly they need better fire alarm systems, because it's frustrating getting woken up in the middle of the night for no reason. ---- With all this being said, please know that the maintenance team is super nice and friendly - they always do what they can. I just wish corporate took better care of these buildings, especially since we're paying such a luxury premium ($3000, utilities not included) to live here.

Jenn and the entire staff at Madison Place are just incredible. We have truly enjoyed our time…read morehere at MP. While there have been a few 'growing' pains in our new apartment, the staff has taken care of everything. They are very professional and haven gone out of their way to ensure that our new home is perfect. Parking can fill up in the early evening, but other than that, absolutely nothing but great things to say about the staff and apartments!

I have lived at Madison Place for three years. This year I had an issue come up that was…read moreimmediately taken care of by Devon who is one of the property managers. I have lived in many different apartment complexes in my life but I have yet to find a place as organized, friendly, and accommodating as Madison Place. I give my full recommendation and I look forward to having you as my neighbor. PS: The staff here is absolutely amazing, always friendly and willing to help with any issue that arises.

I had the pleasure of living here for 3 years and was very sad that I had leave…read more Apartments are modern with all of the amenities anyone would want or need. There is a great club house with free coffee and a large screen tv to watch games. The pool area is great in the summer and it very family friendly. The whole complex is very pet friendly - lots of happy dogs being walked. The management team is always there to answer any questions and any repair requests are handled within an appropriate period of time. If you are looking in the area I would suggest giving this place a shot. You will not be disappointed.

Nice simple units with solid amenities and management. I have never brought trash down to find…read morenowhere to leave it, and messes produced by other tenants are cleaned quickly. I live on the fourth floor, which I recommend to avoid noise and for privacy.

We have lived here for 5+ years. Beautiful clean grounds and top notch maintenance department. Luis…read moreis the best. Everything gets fixed promptly and correctly!

Long time resident. Many more positives than negatives. Attention to maintenance requests is a big…read moreplus. Maintenance Specialist, Luis, is OUTSTANDING. He gets 5 stars! Most often, I am not here when he completes a task, and when I return, I see the results of his magic. Today I was here to see Luis the Magician in person as he replaced a 30+ year washer/dryer in my unit. No small feat. Luis completed the job efficiently, thoroughly, quickly and safely, all with a smile and a positive attitude. And I have a second-floor unit! Luis is a tremendous asset for Avana Marlborough!

It's too expensive and people steal packages in the mail room. Don't trust leaving your mail in the…read moremailroom, especially the mailroom for residents who live in building 14000. I'm so mad about this incident. I will never trust anyone living here again. Karma will get the thief back

Over the last year, there have been many changes here including the loss of two long-term…read moremaintenance men who were friendly and completely responsive. Unfortunately, it is no longer a positive experience, as a resident. I have lived here almost 3 years. As of the last year, the office staff has come become completely non-responsive, and the maintenance service is non-existent. I do not recommend living here. The cost is excessive for what you receive in return.

I hired Jack to install a ceiling fan in my home and I couldn't recommend him more. From providing…read morea quote within minutes to shopping for the exact fan we wanted, he went above and beyond what other handymen have done for me in the past! As for installation, he showed up on time and worked efficiently. He was even responsive to feedback and took my requests seriously and offered alternative solutions that saved me a ton of money in the long run! 10/10 service, value, and workmanship.

Very pleased with the work that Jack was able to complete for us the other day. We had several…read moreitems on a to-do list and Jack gave us a fair price for all the work completed. One of the items we had done was a screen door replacement. This proved challenging based on the framing of the space on the house, but despite the unexpected challenge, Jack was able to exceed our expectations using creative solutions that just made sense. We will not hesitate to reach out next time we need help getting something fixed/updated around our home!