From the time I walked into the store, couldn't even get greeted. When I had my items ready to try on I had to ask to get a fitting room and she was just rude! When I went to check out, no one was at the register so I had to wait for her to come check me out. As she was ringing me up, a shirt I grabbed from the $7 rack came up as full price. When I asked her to go back to the screen so I could see what it rang up she gave me more attitude and pressed the button on my screen. I explained to her that I got it from the rack and instead of going to check and see or ask somebody else she just stared at me. So I told her to take it off then. If people don't like helping other people they really shouldn't work in customer service jobs. read more

I love me some Windsor. This is the perfect spot if you are in need of something girly, dressy, and fun- all at a cost that won't break your bank!! BUT, I'm sure you're wondering why the 2 stars... While the whole idea of Windsor is amazing, the options available in store is very minimal. Sizes are extremely limited for those who aren't a small. The store is a cross between looking organized at first glance, yet being chaotic with dress straps intertwined with multiple hangers. Positives: As mentioned above, the pricing ranges from affordable to possibly being a bit of a splurge depending on your wants & design purchased. There is literally something for everyone. With the store being extremely limited in sizes and designs, the Windsor website offers an array of colors and a ton more options. 2 stars overall factoring in everything mentioned above and the tough store policies. Items are apparently only held for an hour prior to being put back on the salesfloor. Dresses, for the most part, are final sale (SO TRY ON YOUR ITEMS BEFORE COMMITTING). read more

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Our goto location for HoCo dresses! Lots of colors and styles to choose from, helpful sales people and easy dressing room access! Other cute clothes as well but definitely a destination store for HoCo dresses! read more

Windsor - HoCo dresses - Women's Clothing Near Me - Milpitas, California

Terrible customer service. I came in on Thursday around 2 PM. Two women were working and we're standing near the front of the store. When I entered, no one greeted me or said a word. I passed these ladies in the store a few times and the only time one lady spoke was when we almost ran into each other and she had no other choice. Other than that I was ignored. I went to use the dressing room and walked in because it was open, and suddenly one woman ran to confirm how many items I had. How funny she could now speak. I would never buy or visit this store in the future solely based off the terrible customer service I received. Ladies, you need to do better. read more

Mira's was so helpful she kindly helped me get the right size for my dress and was wonderful enough to discount me for an item that was damage. thank you so much god bless you always. read more

I usually love Windsor stores. Today we came to look for a dress and after trying on size M figured out we need an S. The S was last one only displayed on the mannequin. They refused to take it off. I called for the manager and she said no rather in a rude manner - come back on the weekday we are too busy on weekend to deal with it, she said. Well, we are too busy on the weekday to drive across the city again for it. Bye read more

I like this store. I do. I spent hundreds of dollars here. However, I'm giving a lower review because the staff here have a poor attitude. I called before coming in and on the phone, the person told me they didn't have what I needed available and they sounded super rude. I went to the store anyway and saw they had plenty of things in stock! Not to mention, when I needed help last time finding something, whoever was handling it, had a horrible attitude. The people who work here don't seem to want to help customers find anything, when they DO have it available. If you have something available, why tell the customer that you don't have it? It takes time to drive to the mall so I don't want to waste a trip to come here and not be helped. I don't often call this store. I wonder if they ignore or block calls, I called to see if my item was still on hold, no one ever picked up the phone the next day. I used a different phone to call, someone picked up! It was irritating because I could have just picked up my item sooner. Turns out, they never put my item on hold at all. Why ignore customers calls and requests? I don't understand. read more

they have so many cute dresses and theyre so sweet, like any other store jst clothes is more party dressed like!! i got my dress here and its so cutee read more

COVID ready with masked employees and hand sanitizer available. Also some AMAZING customer service. I came in on NYE and I was greeted coming in and leaving the store. I was asked by different employees if I needed help and the manager checked online to see if she could price match a dress I found in store. read more

What happened to customer service? Greeting customer with a simple "hello" or a smile goes a long way. Upon entering this store I noticed the employees whisper to one another and then one of them happened to stand next to me while I was looking at the dresses? And still didn't greet me? Ummm hello! I have a job and wouldn't risk losing it over shoplifting! I regret not calling out the employee. It was a disgusting feeling and I had to get out of there. read more

Went in there to look for a dress for family event that I'll be having this weekend, as soon as I arrived I got greeted by Daniel (district manager) and she asked me what I was looking for and I told her. Her and her team went above and beyond to make sure I found just what I was looking for especially Amber Lee. They bought me multiple dress and heel they made sure I left with the perfect dress!! I am extremely happy I went in here and got helped by this amazing team read more

Windsor - Women's Clothing Near Me - Milpitas, California

This place is AMAZING! Was looking for a dress for an event *the day of* and ended up walking away with an incredible floor-length dress for an unbelievable price ($55). Even though the store was packed with customers and mom/daughter pairs buying prom dresses, my girl Gabbi helped me every time i needed someone and kept everything running super smoothly. Definitely coming back! read more

I'm not sure if they where having a bad day but acting like a total bitch is a no no was looking for cute dresses for my daughters to wear to a wedding and the service was not good read more

Lovee this store and so stoked they opened this location!! Windsor is similar to Forever 21 but in my opinion better quality and has more of a modern, trendy style to it. Prices are relatively cheap too, so that's a huge plus. The sales girls at this location were all super sweet and helpful. read more

Windsor - Women's Clothing Near Me - Milpitas, California

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FIVE FREAKING STARS FOR MY GIRL CAT! Seriously I was the most ANNOYING customer she has probably ever had! I spent HOURS going back and forth between dresses. Cat helped zip me up in the SAME dress at least SIX times...PER VISIT. I would leave, do a lap around the mall and come back to try more on dresses (I did this about 10 times). Throughout my indecisiveness Cat kept her composure and never stopped smiling. Without her I honestly wouldn't have found the perfect dress for my event on Friday. If this girl isn't the damn store manager SHE SHOULD BE. I will definitely be coming back (I'm sure cat could live without me coming back) hahaha THANK YOU CAT!! read more

Came in for an Anniversary outfit Wasn't too sure what to get since it was last minute and all. Any who.. First time here and already was asked if I needed help Huge PLUS ! Her Name was Kassandra. Very KIND,BUBBLY and Everything Nice. I told her I was looking for an outfit and it was for my Anniversary. She right off the back Smiled and Helped Me with everything. Very patient and she Most Definitely knew what she was talking about!! Am I coming back ? Hell Yea ! Thank you Kassandra !!!! read more

Bought 2 dresses, got home and one still has security device still on it. So frustrating!!

I came in for a birthday outfit one day and a worker named Gigi went out of her way to help me find something and was super nice! I came in a second time a couple weeks later and she had the same enthusiasm with helping me find a dress for Vegas! Most workers in other stores don't bother trying to make conversation with customers, but not her. I really enjoyed my visit and definitely plan on shopping there again. read more

Came in looking for a very specific bodysuit for a concert I'm going to on Saturday. The customer service was wonderful. Gigi helped me look up the item and determined what other location it was stocked at. She then talked to me about the event and made suggestions on what other pieces might be a great substitute for the bodysuit. I ended up buying something completely different and I love it. Overall, I love this store. It's not as overwhelming as forever 21. They're items are actually organized and the people who work there are lovely. read more

Freaking awesome place for reasonably priced dresses for your special occasion. I highly recommend. I searched the entire mall and didn't find anything even remotely cute, let alone affordable until I stumbled upon this place. read more

I've been to this store a few times. The very 1st time I went to this location I loved it. All the other times after that I've hated it... Most of the dress are dirty with DEO stain, ripped or stepped on. I could be 'cause its an outlet. However, once I tried on this cute pink dress and the zipper snagged. I had to ask one of the young girls to help me and she was so sweet and helpful. I give them a 10/10 on customer service. I do think it s the crowd that's messing up the clothing. I prefer going to Oakridge Mall.. read more

GIGI was the sweetest sales associate I've ever came across!! She was so helpful with my special order transaction, followed up twice via phone , and went above and beyond to make sure my order was processed correctly. read more

they say they open at 11 it's 11:30 and nobody is to be found, maybe update your hours

Went shopping for a Christmas party dress and Cat was fantastic. She was so helpful getting me new sizes and helping me find not one but three dresses! read more

Dumb hours. You would think they would want to make money after being closed down for so long, and have regular hours like the rest of the mall. read more

Worse customer service ever. The girls treat you like you're going to steal. How? When there is sensors on all the clothing. The girls here don't smile at all and look miserable lol. Especially the tall Mexican chick. Fake as hell. Get u a new job honey. Something preferably not costumer service read more

So, came in to buy some clothes and had no welcoming greeting at all. When I would ask for help it seems like the ladies didn't wanna help me and rolled their eyes. All seem snobby and has no sense of urgency. Over heard them talking bad about fellow employees and previous customers. Nothing I would expect from one of my favorite clothing stores. Great clothes but shitty service! Even my mother agrees. I think they need new employees. read more

Went to this store & CAT who is absolutely amazing. She has amazing customer service skills... I couldn't have picked a better dress without her help. She picked the perfect birthday dress for me.... So pleased with her skills. Absolutely happy with my shopping, thanks to Cat:) Will be back next time :) read more

Fun store! Took my daughter here for her winter formal dress and CAT gave the most excellent customer service. Cat happily asked what my daughter was shopping for and brought dresses that fit the description. It's refreshing to work with a salesperson who really makes you feel welcomed and important. read more

The dresses were so small it was ridiculous! It looked like it was for size zeros. You could only try on other sizes if you ordered them online. But why would you do that if you don't even know how it looks on yourself! I wouldn't recommend this story to people who are a bit chubbier. read more

I came in to look for a wedding dress, and Cat was super helpful with helping me find some! She helped me look for dresses in my size, and color that I needed. She was also giving me styling tips and recommendations for the outfits there. Much appreciated! I ended up looking fly as hell at the wedding, thanks Cat. read more

Absolutely ridiculous! Found a dress online an called the store to see if they had it in store.. they did, however online the dress was 22$ and in store was 35! They wouldnt match price for their own damn store!! Outrageous!!! No stars! read more

Cat was an amazing help! I came in looking for a dress that was sold out online in the hopes it would be in store. With tons of dresses, I couldn't find it. But I showed Cat a picture of the dress and she found it in seconds! read more

Gigi was soooo helpful and lovely! Totally went out of her way to help me pick out a dress. Thanks girl

These lovely ladies Cat and Gigi helped me out picking a dress thats going to make me look bomb as fuck the club thank you girlssss

I love this store! Full of tons of cute stuff at reasonable prices. Cat was amazing and helped me pick out jewelry to match my new outfit. I would definitely come back here! read more

This was our first visit to Windsor to get a dress for Winterball. We called the night before and put a couple dresses on hold. Cat put the dresses on hold and was there when we visited. She was very helpful in choosing the perfect dress! We will definitely be back! read more

Gigi was so helpful , she helped me find my perfect dress/size for my upcoming trip. Friendly organized store

I always love going into this store when I visit the great mall! I was looking for a cute wedding guest dress & received some advice & help from an employee named Ileina (I believe). She was super approachable & humble! I really appreciated her help! read more

The employees there were the nicest ever! Super friendly and very helpful! They gave great advice and were very welcoming!