Friendly AF? Everyone I interacted with while at this Dillards was super friendly and offered to…read morehelp me find something. They were great for a weekday at 7p just an hour from closing. They had a HUGE Men's section (as most Dillards do) and I was able to find a great shirt on clearance. That's always the best. I'd stop here again if I was in the area just for the service I received.

I like Dillards for certain clothing items - dresses, shoes, jewelry.. but I prefer the S. Park…read morestore over this one. I tend to find more items I like at that location. I encountered some slightly "pushy" sales associates this evening which didn't make me feel warm and fuzzy. I was headed to the counter to return a dress and purchase another when I noticed some clothing I wanted to go look at. When I finished and continued toward the counter, the sales associate was walking away but stopped to see what I needed. I told her I wanted to exchange an item and she responded "there's no one in dresses?" Well that was rude. You're standing right here, did I need to go find someone in Dresses?? I told her I didn't know and proceeded to ask "do I need to return this in Dresses?" She hesitantly said I didn't, but that she was about to go to customer service. I was a little annoyed but didn't push it and instead headed to Dresses where the sales associate was a little demanding, telling me to go to the counter, follow her, etc. I noticed she was about to help someone ahead of me with a return so I told her I saw something I wanted to look at and I'd be over shortly. After she finished the other return, she asked the woman she was helping to fill out something on the screen- email address maybe? But as she waited impatiently, she walks over to me to grab my two items so she could begin my purchase. The woman ahead of me then told her she wanted to do an additional exchange. I listened as she told the woman that her item was not available in the size/color combination she saw online and ushered her to the side to look into it as she helped me lol. I'm not sure if these ladies were ready to go home, or overworked, but we were more than 20 minutes from closing time, and at least while I was in the store, it was pretty slow. It's not a nice feeling to feel rushed for one, and that you're a burden to someone who's there to do a job for two. I usually have a good experience at this store even though it's not my favorite but not quite sure what was going on today.

I came here for an Amazon return. Each time you drop off a return they give you a 15% off coupon to…read morespend in the store. Great incentive to try and boost sales. I never really shop here, but a couple items caught my attention and I decided to purchase. There were only 2 check out attendants. The line was long. The gentleman attendant was taking a fairly long time with the person in his line. He told the only other attendant to go take a break. Why would you tell her that when the line was long and he was busy with a credit application or so it sounded like taking longer than a regular transaction. While the 2nd cashier asked if I minded waiting or she could ring me up. I thought the gesture was nice but when I said I've been waiting a while and would like to check out, she had a noticeable attitude change and told the other attendant, I'm going after this one. If she didn't want to ring me up she should have just went to break like he told her. Why project your negative energy on someone else when you're the one who asked to , "or ring me up" This was so ghetto and unprofessional. I'll continue to bring my returns. As far as shopping, the store is in disarray, clothing everywhere except where it should be. 500 items on 1 rack. Clothes thrown everywere and in the isles on racks. It appears they need to hire more associates to keep the store organized. Great location

Visited this store yesterday for the first time since moving in the area. My jaw dropped ate the…read moremess everywhere. Looked like a strong wind went through amd blew everything all over the place. It was messy in every department. The woman that checked me out ate a lemon for breakfast. I bought very little and do not plan to return. Will try the Kannapolis store and hope for better.

This place is truly THE GOAT! Customer service was outstanding, and we left with a phenomenal deal…read more The jeans are great fitting especially after you break them in. I plan to do a whole lot of Christmas shopping here in a couple of weeks. They have jeans for everybody!!! The shirts are also super comfy!

I personally have never been to this store before. I don't wear jeans and don't really plan to. My…read moresister was in town visiting me from Scottsdale, AZ. She is a major fan of jeans. She has never seen a Levi's outlet store before and was super excited to try it out. From the moment we walked in, we were greeted. That's always a great feeling. My sister found a ton of jeans to try on. Thankfully she narrowed it down to about 4. Trying on clothes in this store is a totally different experience. Such a positive one. I am irritated I don't remember the ladies name. She was super awesome. My sister came out and asked me if I could get her a different size... she was telling me what she liked and the issues... all while doing that, the lady who was in charge of the dressing room area was already on it! She called someone on the floor to find the size and style... and when I went to turn around, she was handing me the size! I couldn't believe the awesome service we experienced. She rocks. This whole store rocks. Check out was super easy and they also give a 15% discount for students in school! My sister got to use that and that was even better. She bought 2 pairs of jeans and loved the material and quality. When she comes back to town, she definitely wants to come back to this store. Thanks for an amazing experience!

This place can be a hit or miss at times. Associates are really cool helpful this time of that gone…read morethe lines moved quickly. I would like to see more variety as far as items but the place is cool and clean fitting rooms were clean and friendly and open lines. You can find some really good deals if you look selection varies.

I went there just today. I would not recommend this place to anyone who is disabled physically,…read morethey have price tags everywhere and anytime you walk there has to be a price tag somewhere around the store. I wouldn't recommend this place for disability purposes and either on what they have there as well, we could not find anything howsoever. Wouldn't recommend this place. I would encourage you to go to another Marshalls.

The owner went over and beyond to help us find the perfect dress. She even came in after the store…read morewas closed to allow us to look.

The boutique and special occasion dresses sold at the Perfect Dress are amazing, as well as their…read morestaff!

I have always worn Brooks Brothers shirts and sweaters for years. Today I checked on sweaters and…read moreshirt styles at this store. The employee behind the register greeted me even with customers waiting to be checked out. N9 sweaters caught me eye but I did pick up 2 different styles of buttoned shirts. The same employee did approach me and asked if I needed additional assistance. I gave him the shirts and asked to be rung up on these items which he took care of quickly. He checked for my phone number and found my information. He personally took my bag, walked around the counter, and personally gave it to me and thanked me for my business. Great customer service at this location.

I would like to say that Phil at the Concord Outlet store was a great help and very professional in…read morehelping me on a recent shopping experience. Brooks Brothers is one of the best places to shop for top quality men's clothing.-Roger H.

This Express outlet store was smaller with limited inventory, compared to some of the big stores I…read morehad have been. Still there's a good number of varieties in products for both men and women. There was a whole section dedicated to sale items. Prices are good after discounts. Staff are nice and pro active. I got greeted and was asked if I needed help with anything. I went around the store but didn't find anything interesting in men's section.

The staff was very helpful in helping me find just the right pair of glasses. They allow you to…read moretry on anything in the store and sanitize all pairs after you've tried them on. Upon checkout, the clerk informed me that the special allowed me to buy a second pair at 50% off. Sold! I walked out with two new pairs of glasses: spotless store and accommodating staff.

Great staff, great sunglasses, really happy customer!…read more Walked in today and one of the associates was cleaning the windows and opened the door for me. I'm very knowledgeable on Oakley's different lenses, frames, etc but she walked me through the "Custom" process and I was able to essentially build my perfect pair of sunglasses. I wanted to get a second pair of lenses so I'd have a couple of different options for full sun or cloudy. The manager made sure I got the best deal and I was able to get yet another pair of frames with my second pair of lenses, for the usual cost of just lenses! Are Oakleys a bit on the pricy side? Sure, but I drive 50-60k miles a year and I'm willing to pay a bit more for peace of mind. I'm not too sure of the steep clothing prices though, but not really what I came in for. Be sure to ask the staff about the Prizm lenses. They are polarized, plus they take it one step further with selective wavelength filtering based on their specific use case (ex. they have Golf, Road, Trail, Daily, etc..). I live much closer to the Concord Mills store, but the last time I was there it was so busy I couldn't get anyone's attention. I'll stick with this store and their superb staff!