I wish it were possible to leave ZERO stars. Staff is not only not helpful, but rude! Called the customer service line to make them aware. You don't get a live person, you have to leave a voicemail. Says a lot about this company!! read more

Mariela was so helpful. She checked in on us frequently and made sure we had everything we needed. Such a great experience!

I'm looking for a wedding dress and stopped here to try on a few. When I walked in I was told there was one "bridal consultant" and that she already had three brides back there so I would have to wait 45 mins to an hour. I filled out their bridal form and was told someone would call. I looked around to see if there was anything I liked and they definitely had some dresses that I liked at affordable prices. They have a decent dress and size selection-could be better but definitely could be worse. I took a few pictures and left to go eat to give them time. No one ever called so I just walked back in after an hour had passed. It's hard to tell who works here since there is no cohesion to the employees clothes, they blend right in with customers. After wondering around a bit, a young lady in a sweatshirt and crocs greeted me and let me know I could start showing her what dresses I liked and she would get a room ready. I showed her a few dresses and she was holding them for me. I found one more and my mother pulled it to hand to the consultant. Out of nowhere, a woman runs up to my mother and starts raising her voice saying don't pull dresses. She backs off a little once she sees my mom is just handing the consultant the dress. She waves her hands in my mother's face and tells her she's not allowed to pull dresses. Turns out she's the assistant manager. She was very rude to my mom and to three other customers in the store. The manager and the bridal consultant were both quite nice and patient. On to the fitting room! It's hot back there and they only give you one dress at a time to try on. I had to get fully dressed between each dress to walk out and ask for the next one. I do like that they have private rooms with mirrors and a pedestal. The experience this store provides leaves much to be desired. They do have some affordable options so it's worth a look if you're on a budget. If you're spending more than $1000 don't bother going here. read more

I decided to go here to find my wedding dress on a budget since I was eloping and didn't want to spend a fortune on a dress. I wasn't able to try on dresses in the bridal section due to having to the walk in wait list being too long but found some dresses in the other part of the store that looked like a wedding dress (not sure if it was or not). I ended up purchasing my dress after keeping it on hold for a night and got a discount because some of the beading was loose (which I didn't miss because the beading on this dress was outrageous and you couldn't tell any were missing). I spent roughly $450 and then $90 on alterations to create the perfect dress... I'll let the pics do the talking. Don't sleep on this place if you're on a budget, you might miss out on your PERFECT dress!! read more

Camille La Vie - I said YES to the dress at Camille La Vie! Check them out despite their crappy reviews! - Women's Clothing Near Me - Concord, North Carolina

I purchased my senior prom dress here ages ago, and used to walk by this store all the time with my mom and sisters, dreaming about one day shopping for a wedding dress. I even promised my mom that one day when I was engaged we would at least stop in to look at the dresses. Lo and behold, about ten years later we wander in a few months after I got engaged to try on some dresses, just to get a sense of the styles I liked. I was honestly amazed with the quality and design of the dresses for the prices. The staff was sweet and accommodating, and did their best to make me feel special, which again surprised me for such a large chain store. I went to multiple boutique dress shops before and after my visit here, but nothing could top the mermaid gown with a plunging illusion neckline I had found. A few months later, after running into multiple issues with the online store and running the risk of not being able to find the dress, I contacted this store again. They were incredibly helpful and continuously accommodating - they found the floor gown I had originally tried on, held it for me, and even sold it at a discounted price due to a torn seam we'd discovered. Suffice to say, I found my wedding dress and I could not be happier! read more

See all

My daughter and I went here in search of a formal dress for her. WOW, this is NOT the place to go to if you're looking for customer service, quality dresses or a pleasant experience! First off, I asked the clerks what area they suggest for a teen - they gave me "the look" like, we're not here to help you and said all over (not true). A LOT of the dresses had snags, tears & busted seams. As for the dressing room experience - it was truly awful. Needs more dressing rooms & more mirrors My daughter needed a different size & I was told you can only swap out for a different size once. (Let's just say I ignored that one). Oh and to heighten the experience - once you buy the dress, you're stuck with it - all dresses are non-returnable. Example of scenario- you get home and your best friend has the same dress or similar to it & you want to exchange it, or maybe you ended up finding one elsewhere! Nope, you my friend are stuck with it. I'm always looking to find the positives in any situation (hence the two star rating or it would be a zero) & I will say they have LOTS of dresses at very reasonable price. I suggest you throughly check the entire dress for any imperfections!!! After we left, my daughter and I both said at the same time- We won't be back! My husband says we're just alike, he might be right. read more

My daughter went to look for a prom dress today. The workers were very rude and we're not helpful at all. I understand that it's a big dress store with a lot of customers, but every customer should be treated equally. I do not recommend this place if you were wanting any type of hospitality. Very rude read more

Didn't even want to give the 1 star!! A lot of the dresses were missing beads or the snaps ripped The ladies that work there were not very friendly. My daughter had a change of heart and wanted the other dress (100 dollars more) and they wouldn't let me exchange it 2 hours after purchase!!!! Be careful make sure you really want The dress!! THEY ARE HEARTLESS! WILL NEVER BUY ANOTHER DRESS FROM THIS ESTABLISHMENT!!! read more

The girls that helped me were great! They were very very busy but still took the time to help me find sizes and They never got frustrated with me... And I was shopping with three daughters all needing new sizes etc.. They were honestly so nice to me and I know I was being a pain!! Would definitely shop here again! read more

Camille La Vie - Women's Clothing Near Me - Concord, North Carolina

I've walked in here a few times to look at wedding dresses but no one really asked me if I needed any help even though there were some that clearly saw me looking to someone to acknowledge me. Most of their staff members sucks. I finally asked to try on some wedding dresses and they brought me to Taylor. She was very sweet and helpful and she had told me that it was only her 2nd day or so of working there. They need to keep her because clearly she was the only welcoming person there and she's new so that's sad. All of the other experiences in this store sucks but the one with Taylor was a good one. She payed attention to the kind of dress that I was looking for and brought all of the dresses that fit my description. I'll probably only come back if I get to have her again to help me out. read more

I am very dissatisfied with this place. Me and my Niece walked in and asked the lady at the front where their short 2 piece dresses were and she said all about the store. Well for one thing they were not. We started at the right side and worked our self around to the back of the store where we found a few 2 piece dresses. There was none on the right side. I have bad knees and was wanting to avoid having to walk the entire store. So we get in the back and I asked the young girl where they were and she pointed right at them. The lady with the short butch hair cut was so rude and disrespectful and I will not be back. I bought my dress from there for my Sons wedding. So please get some help that is nice. The young girl working the dressing room was super nice; young girl. read more

Good thing they have nice dresses cause the service is terrible. Not one person came and asked us if we needed help. Not one person said a word to us the whole time we were there until we went to check out. And once we went to check out all they said to us is "there are no returns and all sales are final" no "have a nice night" or "did you find everything okay". Just overall terrible. read more

**Please see update at the end** The "customer service" here is the absolute worst! I spent well over an hour in the store and not once did anyone ask me if I needed anything. I finally narrowed my search down to 2 dresses. I tried the dresses on, with no dressing room attendant- might I add, and went to place the dresses on hold while I walked around the mall. I went to the customer service desk and explained "I'd like to place these dresses on hold". The cashier never once looked at me and said under her breath "name". I said, excuse me? She said "name". I gave her my last name and asked if she needed any other information for the hold she simply responded "no". Then I ask "what's your hold policy", to ensure I'd b back before they put the items back on the rack. She mumbles under her breath "they go back out tomorrow at closing". I could barely hear her and she never made eye contact with me so I asked her to repeat herself. She did, barely any louder than before ands with no eye contact. I am appalled at the level of terrible customer service I experienced today. I went back to the store today to give them a second chance after calling the corporate 1-800 number. The service was MUCH better than yesterday. I was greeted when I walked in and I received help from the time I walked in until the time I checked out. I believe in giving second chances, and because of this I now give this establishment 4 stars. My dress is beautiful, by the way. read more

I bought a dress to wear to an opera last year from here. Someone was there to assist me at that time with trying on, getting other sizes, etc. I was in there yesterday and it was a totally different story. The ladies there seemed to know very little about what was in stock and how to help the customer when they were actually around. They had a lot of nice dresses. Had someone been available to help me with finding sizes and dresses I probably would have purchased something. read more

If these people work on commission they must all need food stamps. I have never been to any clothing store, formal wear or otherwise where I didn't have people suggesting what accessories would go with what or in some way actually assisting. Way to make my daughter's first formal dress shopping experience feel like a trip to walmart read more

Terrible experience no customers service. They dress like they are going to the gym and would never buy in this store.

I bought my wedding dress from here after looking at dresses all over Charlotte. I didn't want to spend a ton and realized this store was closer to my budget, still with quality. I got very lucky and found my dress in the Sale area- with an extra 50% off! They didn't have my size but called other stores and got me two sizes, just in case with 50% deposit. They came in within 2 weeks. I purchased for only $150! I do need alterations, but it's full lace. Such a bargain! You don't get a bridal salon experience, but it was all worth it for me. read more

Customer service is horrible. Went in looking for a dress for evening wedding. There were three girls standing behind the counter and they did not even greet my husband and I. I asked if I could try a dress on and one of the girls pointed me in the direction of the dressing room. When I came out of the dressing room, another girl was just sitting on a counter in there (how professional). I would not buy anything in this store. read more

Group USA was not somewhere I thought I was going to find my wedding dress. I had never heard of the store until I got engaged.. my experience there was great! The bridal area is sort of private which I really liked, they had great mirrors and the blocks I could step on to see better. The girl that helped me Desiree ( I hope I spelled her name right) was so sweet and she acted like she really cared about what I liked and my budget. I would highly recommend this store to anyone who had already looked at 2 or more stores before. read more

The girls there are very friendly and there's not a whole mess of dresses to go through. The prices are great and they really listen to what you want and help you choose the best dress for you!! I haven't bought my dress yet but I have my eye on 3 dresses there i just can't decided which one i like best!! read more