We moved out a few months ago and we couldn't wait to leave! When we first moved in there, no one…read morementioned they had a rat infestation and we had to deal with rodents right outside our door. It was a nightmare leaving the house! Secondly, management was HORRIBLE!! It seems there's no communication between the landlord, manager, and property manager. When rent was due, you had the manager who's in charge of that letting you know you had a late fee because rent was never received while the landlord would tell you it was fine because he received the rent (their rent process is only wire transfer or money order). We also had horrible neighbors upstairs that would be jumping up and down, stomping, and throwing heavy objects onto the floor (our ceiling). After we talked to them in person (mind you, it was 2 adult women), they retaliated! The noise got worse and it was at all times of day and night. The property manager was notified of this along with the landlord, presenting them timelines of what occurs and even the manager stating she heard the stomping too when meeting up with them. They knew of our jobs in the healthcare field with our crazy work/sleep schedules and NONE of them cared one bit! We felt discriminated against them (they were aware of it and our legal matter) and it all made sense why they have such a high turnover moving rate there. We are happily living elsewhere with a much bigger space and less expensive monthly rate. I would STAY AWAY from there if I were you!

It's been almost a year since we moved into The Cassini and we definitely found our happy place…read morehere. We were deciding between several options, but Sarah won us over with her exceptional knowledge and attention to detail. There was no question she didn't have an answer for and she was always available and ready to show us the place (and we checked it out three times before we made our final decision). The apartment complex doesn't have amenities, but this in no way cancels out its exclusive feel. The area has everything one might need: gyms, SPAs, cute little cafes, and major restaurant joints, quiet streets to jog. The best part is that the building is brand new; everything is stylish, minimalist, fresh, and clean, and we've never had anything break or give us any problems whatsoever.

My Daughter just moved into her apartment. Management on and…read moreoff site is great and very helpful with your needs. Plus the handyman is very nice. BEST Thing They are very pet friendly. She and her dog love this place. The apartment is very centralized. Close to schools and close to Downtown LA. But far enough to be quite in your restful apartment in quiet Pasadena. Dave Henderson

The Bungalows is the best apartment complex in Pasadena. They are close to the metro, Old Town,…read moreand the Paseo. The apartment manager is always on top of maintenance requests and the residents all get along. If you are 22 and loud, then this is an awful place and if you move in next door to me I will call the cops on you. Even though I am 27 and should relate, I won't and I will repeatedly report you to management until you move.

My husband and I moved here a little over a year ago and we are so happy we did! It's a nice quiet…read moreand safe area. When wanting to get closer to the hustle and bustle, it's just a short drive away Pasadena and a straight shot to DTLA. The apartments are modern and cozy with up-to-date appliances! (a definite improvement from our previous apartment). The manager, Arlene, is super responsive and has always been helpful whenever we needed something. Another bonus is that's a small complex, so it's a nice change from larger apartment complexes that are around the LA area. Very happy to call this place our home!

I have been living here for awhile and I absolutely love it. Arlene, the manager is amazing, takes…read moregreat care of the property and its up keep. She goes above and beyond for all of the tenants, stops to chat with you and makes sure to ask how your day is or how you have been. It is a cute little mom and pop type apartment complex and wonderful place if you have children or any pets, with it still being nice and quiet. Everyone is friendly. The location is excellent and in walking distance to so much. The only issue I would say is the increases in rent. But other then that it is a great place to live.

I've been meaning to leave this review for a while and finally got around to it!…read more I'm a resident of 3 years and it is with great pleasure that I write this review to recognize Kim for her outstanding work as our Community Manager here at Pasadena Park Place. She consistently demonstrates a high level of professionalism, dedication, and care in every aspect of her role. Her ability to foster a positive and inclusive environment has made a significant impact on me and our community overall! The property has improved so much over the past year through management and new additions like vending machines, an Amazon locker, structured parking, enhanced building security, more timely and reliable maintenance service, better organized and more enjoyable community events, and of course the freshly painted hallways... just to name a few. All of this has really made a difference in the overall living experience, compared to the years before, and I've even recently referred both family and friends to live here. Kim has played a major role in shaping PPP into what it is today, and that's exactly why this recognition is so well deserved!

Great location, amazing manager thank you Michael for showing me around the property!read more

I lived at Begonia Place for about 18 months and honestly had a really good experience. The…read morebuilding is clean, modern, and well kept, and maintenance was always quick when something came up. The New Manager, Juan was responsive and easy to deal with, which made living there pretty stress-free. Overall, it was a great place to live but I moved to OC.

Super nice place and clean to live One of the best place to stay near Rosemead, they also have a…read morecommunity room and has pool table and meeting room

I've truly enjoyed living at the Continental Arcadia for the past seven years. During that time, I…read moremade a few wonderful friends and met so many kind neighbors. The community here has always felt like family--people are quick to lend a hand in an emergency, share a cup of sugar, or invite you in for ramen or a slice of cake. The property itself has a peaceful charm, with its pond, grassy area, and the soothing sound of the small man-made stream that flows into the fish pond--it feels like a tiny forest oasis. The new manager, Bryan DiLeo, has been a great addition. He's welcoming, helpful, and full of fresh ideas that the owner has thankfully allowed him to bring to life. Some of his improvements include a new pet-washing area complete with aprons, brushes, and a step stool; stylish laundry room updates with accessories and lockers; long-awaited lamp covers (after years! ); and new poolside cushions, umbrellas, and paint. Maintenance requests are easy to handle through the online portal--you can include photos or videos, and choose convenient time slots for non-urgent issues. Recently, life changes led me to downsize and move to their sister property, Royal Gardens, which had an opening. I'll miss seeing my old neighbors through their windows, but we still keep in touch. I've been at Royal Gardens for about two weeks now, and I really love it here too. The building's architectural design is different but charming. I have a bit of a front yard with trees, flowering bushes, and a lovely water feature that adds a relaxing sound through the window. One of my favorite features is the second-floor patio and BBQ area overlooking the pool, with tables, chairs, and lounge seating. It's the perfect spot to enjoy your morning coffee or sit under the evening stars. I appreciate that Bryan has also begun updating the apartments here--new fixtures and modern touches that make a big difference. I love that there's space for a real kitchen table, extra storage, and lots of natural light. Both the Continental and Royal Gardens apartments are very spacious compared to many newer buildings in the area. I've heard they were originally designed as condos, which explains their roomy layouts and character. My only minor con is the tight driveway and parking spaces, as well as the partially open patios--but I'm glad management is open to enclosing them. Overall, both properties are wonderful, peaceful places to live, with a true sense of community and caring management. I've already met some kind neighbors here at Royal Gardens, and I look forward to calling this my new home.

The apartment was once a good place, but it has declined since Bryan Di Leo assumed the managerial…read moreposition. Most of us living here have dealt with three managers. The first group, Christine and Nate, were excellent. They were like a family, ensuring that every tenant was well taken care of. The second individual, Teresa, did an excellent job updating the apartment. She replaced the water heater, renovated the entire roof, ensured the apartment's safety, and made numerous additional improvements. Furthermore, she was very kind to the elderly tenants. The current manager, Bryan Di Leo, has increased the rent by nearly 10% each year since taking over the position. This has resulted in current tenants paying more than the market rate. As a consequence, many long-term tenants have moved out. Additionally, tenants are now required to purchase rental insurance monthly and are being asked to pay a monthly parking fee. When we moved in, we were not required to pay pet rent, parking fees, or rental insurance. Under Bryan's management, we consistently faced issues with both cold and hot water availability. Imagine returning home after a long day of work at midnight, only to find that there was no hot water for your shower. Last month, on the coldest night, I experienced this firsthand. I woke up without any water to brush my teeth or flush the toilet. Additionally, not many of us check our emails daily. And there is excessive noise at night, particularly around the mailbox area. When you go to collect your mail, you can clearly hear the sounds of the television coming from the apartment above. I do not recommend living here. There are many other apartments available for rent in this area, so I suggest exploring those options. This place does not warrant your time. The management is poor.

If I could give 0 stars, I would. Unfortunately, the management team is extremely difficult to…read morereach. Phone calls often go unanswered, and the leasing office is frequently unattended during business hours. Communication is poor, and follow-up on resident concerns is inconsistent. One of the biggest issues is package security. I've had multiple packages go missing after being marked as delivered, and this appears to be an ongoing problem at the property. Despite reporting these incidents, there has been little communication or resolution. The property's cleanliness is also concerning. Dog waste is frequently left in common areas, and some residents leave trash outside their doors, creating unpleasant odors throughout the hallways. Overall, this has been a very disappointing experience. I hope management takes these concerns seriously and improves communication, security, and maintenance for current and future residents.

This place is horrible!! They do not care about you, only how much money they can squeeze out if…read moreyour bank account. Been renting from here for almost a year and just waiting until my lease is up so I can leave. Received notice from the manager that if I want to renew my lease, they will increase the rent from $1810 to $2026. FOR A TINY STUDIO LESS THAN 500sqft. Not to mention their billing is astronomically high as well -- they charge you for water, trash, sewer, pest control (what pest control? I never see anyone do anything, and I work from home. The plants outside literally have white mites all over them), admin fee, and a service fee just to pay the bill not even using credit card. That's a full $50 extra charges. Plus a parking space fee $35, and if you have a pet, $50 per pet per month. Since I have two cats, that's $185 extra per month! This place is a money drain. The water has gone out more than TEN TIMES since I've been here, even shut off in the middle of taking a shower, no explanation why or when it will come back. I try to call the management for answers and THEY TURNED THE PHONE OFF goes straight to voicemail! never returned my call! Then I had to spend the whole day listening to guys hammering and drilling pipes the wall in my bathroom to fix a burst water main. I have been woken up more days than I can count by construction guys doing work 7am-5pm - hammering, drilling, sawing, talking & laughing loudly, using heavy machinery, using leaf blowers outside your window, scraping ladders on the floor - you literally cannot get any peace and quiet at this place. Constantly since I moved in there is always some guys working on the building or tearing apart some unit that someone moved out of, and it's noisy as F*** here. Get no prior notice that they have to paint my door and they show up 8am on a Saturday morning saying I need to leave my door open for a whole hour out of nowhere. The management has not been great since I've been here. When I moved in, there was a gas leak smell coming from the kitchen stove. I asked the manager to come check it out and he told me to send a video... of a gas smell LOL. He is gone now, but since then we have gone through 2 other managers. One of them would throw my problem back at me with a vague explanation and no follow through, and the other straight up ignored all my messages. Laundry room is gross and machines are old/run down. I see random crusty people come in from the street during the weekday afternoon to do their laundry there when no one will notice. One of the dryers became broken and every time someone used it it would make a horrible screeching noise. I asked maintenance to fix it and they said the machine wasn't theirs and they had to put in a work order for all of them bc they didn't know which machine it was -- dude, all you have to do is go in there and take a look.. I ended up putting in a work order with the company instead and luckily they came out and fixed it that week. Altogether this place sucks. It could be good but REMM group really overcharges and managers doesn't seem to care to take care of this property nor do they seem to care about you at all. Seriously stay away from this place unless you want to drain your money away. Unfortunate.

I don't normally read or write any reviews because that's where people go to complain (this is my…read morefirst and last yelp review) Wanted to leave a review specifically for Romel and Carol in the leasing office. They have both been so kind, helpful, and responsive during my time here. Romel helped with my move-in and I wish he could come work at the leasing office of my new apartment. Carol has been so sweet and always prompt with responding to any general resident questions/issues that came up over time. Both of them are easy to talk to, followed up when they said they would and always treat the residents respectfully. It makes a HUGE difference when leasing staff are approachable and actually willing to help instead of making things more complicated. Because of them, I've had such a smooth transition to move in & move out. If you're considering moving here, I'd absolutely recommend it. I honestly wish I didn't have to leave ):

We moved in 2 years ago and havent had any issues. It's not noisy except for the occasional fire…read moretrucks, the office is very responsive and friendly and requests for any repairs are handled immediately, the place is well kept and clean....