Had my annual breast screening today at WINDSONG in Lancaster NY…read more They send a link to you in an email to upload all your information in advance of the appointment. It reduces your intake to about 3 minutes. I was in-and-out in about 45 minutes, not bad for two separate screenings. I would recommend WINDSONG for all your annual screenings

I've been going to this site for many radiological services. However this recent company takeover…read moreneeds some feedback. I had a mammogram and was told not to wait for the results.??WHAT?? Much better patient care and peace of mind if I get the results right then and there, if additional studies need to be done. Who wants to go home and get a call from primary care in a week or check your results on the portal?? Really guys (and gals)?? 2 years ago I needed more testing after my mammo. If I had had to go home and THEN come back in I would have definitely freaked out. Windsong execs please ask your patients what they would want before making these types of changes. Mammo results are done THAT DAY! I know because I'm a physician and have a brother who's a radiologist. I know how quickly they are available. Think about the patient and their care before cutting costs. Also, think of the environment and get rid of plastic bags that you put your newly laundered gowns in. Such a waste.

This Quest location in the Southgate Plaza appears to be the only one open later than 5pm. I called…read moreto get a same day appointment but the automated system said none were available but before I disconnected, the robot told me walk-ins are welcome. Tomorrow I switch to a high deductible plan so today was my last chance to get bloodwork paid for by my current insurance, so I booked it down to West Seneca after work. This location is quite streamlined. You sign in on a tablet and there's a large screen tv playing interesting programming with a side bar showing where you are in the queue and what the estimated wait time is. I was listed as Reb H. with a predicted wait of 23 minutes. It dropped to 18, then 15, then back to 18 when a person with an appointment signed in. There were 4 or 5 walk-ins ahead of me on the list when I signed in. Shortly after dropping to 8 minutes, I was called into the back. They quickly checked my insurance and there were plenty of hooks for my coat and bag. My phlebotomist was very professional and friendly and we were done in a matter of minutes. All told, I was out the door in 30 minutes which I found impressive with no appointment in the last hour before closing at the only Quest open at that moment. I've waited longer on Delaware Ave. with an appointment, but for all I know all the locations operate like this. One can hope!

To start with, Windsong has several different locations, which I did not know. This is one of them…read more That way I was able to have more of a "choice" for appointment times, seeing it was a fasting type test. The staff were very professional and worked in an efficient and timely manner. Friendly too! Which helps when you're just not up to parr. The office is clean and there's plenty of seating for a 6 foot distance if that's what you need. It's location right off interstate 290 if you need a street reference and the parking lot is huge. No fighting for a spot!

Buffalo MRI is great. I've had 3 MRIs there in the virtual machine. As someone who doesn't like…read moreenclosed spaces this machine is great. The staff at this place are super friendly and make you feel comfortable. Lisa and Hannah were fantastic!

The technicians were amazing, personable, kind, intelligent and caring for technique and maximizing…read moreyour time.

Over the years, I have gone here for CT scans, mammograms, x-rays, etc. Registering is quick and…read moreeasy, the waiting room is large enough for social distancing, and of course everyone wears masks. Staff and technicians are efficient and friendly and courteous. Last Friday I went here for sinus cavity CT. From the registration desk to returning to my car, it was less than 20 minutes. Sure it depends on what you are having done, but everyone is well-organized and efficient.

The facilities are in excellent condition with the latest technology. The imaging staff is…read morefriendly, efficient, and professional.

Very large medical practice, with many specialists. It's very convenient for patients with…read moreco-morbidities to find all services in one facility. Close to shopping, dining, and government services all in the Southgate Plaza.

No one answers the phone. More than once I have sat on hold over 15 minutes. The major issue is…read morePaula (manager). She seems to deliberately not understand what you are saying to her and denies actual proof of what you are saying. Please believe the negative reviews. I hope the owners listen to the reviews that identify Paula as an ongoing problem at this facility

Went for a catscan andentire staff was commendable. After another location had problems with their…read morecatscan, Hamburg was able to fit me in. Danielle explained entire process, checks all my allergies and meds. Extremely gentle with needle for injection of contrast.​​

I have never had a problem here. However, when I went to my Dr. for a yearly check up, he told me…read moreit took this facility 11 months to send my mammogram report. He also said he has met with Windsong at least 5 times to remedy this and it is still not resolved. I received a notice a week after my appointment that all was fine, but not my own Dr. I switched to Great Lakes Imaging and found them wonderful.

My husband and I came here last night to do a little check in on our baby and had a great…read moreexperience! I purchased the heartbeat package which came with a five minute sonogram and a heart recorder that we got his heartbeat on. It was so sweet to hear and now we can listen any time at home! Jenn was so sweet and accommodating because I was a few minutes late due to traffic. We just switched times with another couple which worked out well. The room was so nice with a full bed which was so comfortable! Jenn tried to show us our baby in 3D but he was just so cozy and was hiding his face, but it was cool to try to see him! We received photos in our email and a video of the whole sonogram which is amazing that we get to go back and watch it. I highly recommend coming here if you need a little peace of mind!

My wife and I just came back from Perfect Preview and we had a wonderful experience…read more Unfortunately all the local Rochester 3D/4D Ultrasound places were booked up, so we drove to Buffalo to take an early peek at our baby girl. Jennifer, the owner and ultrasound operator, was super pleasant to be around. She was genuinely happy and excited for us. You can tell that she loves what she does. She's also good at what she does and obtained wonderful pictures of our daughter, even though she was in a full pike position. The office was simple but professional and cozy. Overall, we would definitely recommend Perfect Preview and Jennifer for their ultrasound services.

unbelievable experience. Was sent by doctor for intense rib pain on left side. This place…read moreprovided a negative read on the xray, so doctor provided no treatment. Ended up in Buffalo General hospital (sent by my doctor on emergency basis because I had extreme difficulty in breathing). Immediate xray revealed L7 cracked rib. Was admitted to hospital to get pain and breathing under control. I now have hospital bill exceeding $1,000 and went one week not being treated. Will be contacting lawyer.

Not yet,made an appointment, was taken in right away. I need a blood test twice, one was at Quest,…read morethe second they came to my house.

I just came to get bloodwork done, and the technician was SO NICE. She made my day brighter. I had…read morea fast and easy experience here, no wait time! It made getting blood taken a positive experience.