I have known Roy and Renee since HS and held them in high regard, but something has changed with…read moreR&R and their business strategy. A visit to R&R for a paintless dent removal quote from the company hailstone PDR out of Killeen, TX resulted in my decision to get another quote from another paintless dent removal company. I elected to go with the other company who are local and more reputable. Fast forward a month and Steve from hailstone PDR shows up at my house and immediately gets belligerent about me opting to go with someone else. So I called R&R about the shocking offensive attack by Steve with hailstone PDR and astonishingly, R&R defended his actions. Obviously, there is money being exchanged between the two in order to keep both so-called companies right-side up. Just thought I would share, so you know what your are dealing with at R&R. This is the first negative review that I have ever posted in my life.

Detailed our 16 year old Toyota and it looks like new. Great service. Must make reservation.read more

Upon arrival, they had quite a few customers. One of employees named Issac came and spoke with…read moreabout the pice of the windshield. Had great customer service skills. It was a quick fast and efficient and very clutch fix that was definitely needed before turning my car back in lol. Appreciate that EJ. He gave me the breakdown how my chipped windshield could be fixed and got it done. Might I add very affordable. I'll definitely be spreading the word bout this location

Mark was amazing. I had a small chip not big enough for repair but he still helped me out to try…read moreand make it less noticeable at no cost!

I go to school across the street from here and had just recently got a new car. After two days of…read morehaving it i was already tired of fish bowling so I gave these guys a chance since they were close by. Called around lunch time (12:00) and said they had immediate availability so I drove 1 minute across the street to drop it off. I was expecting to have to get a ride after all my classes were over to go pick it up but nope! They called me about an hour and a half later saying it was ready. Went back across the street and there she was parked out front looking clean. I paid $247 total with taxes and all and you get a lifetime warranty on the film should it begin to bubble or turn purple. Overall a great value, quick service, and quality work.

I got my car tinted here right when I moved here in September and they did an amazing job! You get…read morea % off if you pay with cash! Thank you for my tint :)

I called this facility and asked this person if he can window tint and does he use Fleetiogo he…read moresaid yes I went to his shop he asked me for paper work I said I'm not sure of what kind of paperwork may be he is not good in doing paperwork I saw some hesitation in him to work on this job, I was not sure either I called my Fleet manager and connected him, as this guy I think he is owner I asked his name he did not want to tell, this person talked to my fleet Manager as my fleet Manager explained him to go to Fleetiago to fill up a form he got fed up said never mind I'm not going to do the job, I had to apologize to my fleet Manager for putting him through this, then I turned to the owner or employee you are in customer service business you can talk like that, he said stop and thankyou, I left the place so insulted I wanted to give a good google review so he understands what he did, I went back to ask his name he walked out of the glass door and pushed me out, what kind of a service facility lays hand on customer, I will give him a -5 for this kind of behavior people please be aware this person is very rude insults customer uses cuss words on customer does not treat people with respect, I called him to get his name he cussed me with the MF word, in my opinion I will never want anyone to visit such a place where they insult customer and lay hands on custome. Yall know what to do.

Knowledgeable and accurate. Ordered the correct part on the 1st try. Not like most other places…read more Competitive pricing. Friendly. Got the job done immediately after part arrived. It's worth every penny to find a skilled professional with competitive pricing.

Tint looks great. Price was decent. I dropped the car off at 9am. He said it would be done by 5. i…read morecalled at 5 he said 5:30. i called again at 5:30 he said just another hour he is putting the tint. it wasn't until 7:30 until i picked my car up. I've been sitting here an additional two hours then his original time frame. Don't tell people a time you can't finish in. Update: I had to take the car back because there was air bubbles on all the windows and a scratch mark. He said the scratch wasnt his but now with the new tint I now have another scratch on a different window. And there is still air bubbles everywhere

Top of the line service and Nino is one of the best i bring all my vehicles to him and i always…read morerefer my friends and family to him will continue to give Tints by Nino my service

I've used this (Mom & Pop) shop since 2009 for several windshield repairs and/or replacements and…read morefound them to be friendly and affordable. I'd set up the appointment, drop off the vehicle and by the days end, the work would be complete. I've never had to take any vehicle back. I've never had a chip that was repaired - crack. I am totally happy!

Great service!! Cheapest price I found, great installation, car ready on time and quick…read moreappointment made and kept. All 'social networks' aside, this business does what is needed and with a voice, not a text. I prefer LIVE people, in REAL TIME with which to speak. Bring them your business! (I am a customer, not a paid hack)

TLDR: he took my money, broke my sensor cover and used globs of glue on my windshield to "fix" it…read moreand did not tell me- another windshield professional caught it! He charged me extra fees, yelled at me and called me slurs over the phone, and didn't refund me. Do not go here. Do not bring your daughters or wives here either. Zach, don't worry- I got my deposit you stole back from my bank. I'm glad I went to another company to give them my $300. I should have trusted the bad reviews. The owner took my money despite his customer service rep saying I could get a refund. I called on a Thursday. He asked for my license plate instead of the VIN to "check my sensors." The license plate doesn't give any info....even I know that. He claimed I had no sensors and ordered a windshield for $265. On Saturday, after I drove 30 minutes one way, he said I did have sensors, and the cost would be $295. He demanded a $48 deposit to order the new windshield and that I would have to come back in a week to get it installed. He didn't mention a 3.75% card fee over the phone but forced it on me in person, suggesting Zelle only after I'd paid. Shady business practices. When I got in my car, it smelled like trashy cologne, and the steering wheel was greasy. I asked him what he sprayed in the car and he said nothing. He left the sensor box under the mirror hanging and tried to delay fixing it until my next visit to pressure me into coming back. I insisted he fix it immediately. Come to find out, he glued the sensor box back to my old windshield, and now I will have to buy a new one. I found this out by another business who ended up replacing my glass. Zach did not tell me he broke MY property. When I asked for my deposit back, his rep said I could call him. I called on Monday. He threw a tantrum, yelled at me, interrupted me, called me slurs, and mocked me for asking about the cologne smell. I have migraines and cannot do intense smells. He hung up, saying he didn't need customers "like me." He also badmouthed his very young female employee for telling me I could get a refund. She honestly seemed scared and uncomfortable when he was around. I do not suggest taking small children or women here.

We had a cracked windshield & called arnd to various places After talking with Clear Lake Glass…read moreover the phone We felt confident enough to bring our car here It was a good decision for they did not disappoint They got us right in & the wait time was less than we had so expected We are very happy with the installation & service received- 5 Stars - Professional service, reasonable prices, & clean establishment

Ms. Nina and her family business is very refreshing and bucks the norm. This is like comfort…read morefood, very much like sitting at home and not the doctor's office. The staff is good at what they do.

Fantastic job on replacing our passenger car window. A neighbor recommended them and we called and…read morethe woman on the phone told us they could get it done in the afternoon after ordering the glass. We actually came the next day and the woman was nice in person, it took between one hour to one hour and a half. They vacuumed up bits of the broken glass from our car and replaced it. It works fine. Not busy in a Friday afternoon at all and a great price for $185 plus tax for an older truck. Would return to get my glass replaced here in the future.