Ms. Nina and her family business is very refreshing and bucks the norm. This is like comfort food, very much like sitting at home and not the doctor's office. The staff is good at what they do. read more

Horrible customer service- I was there this past weekend 30 minutes before they opened and before anyone got there even the staff to get my windshield replaced. Some guy drives up about 10 minutes before they opened and runs in and checks in. I go in behind him and told the staff I was there 1st. She said ok. After waiting almost 2 hours and my car still sitting out in the parking lot in the same spot. I asked the staff how much longer before they got to my car. She tells me she had to take the other guy 1st because he got to the desk and gave his keys 1st and it would be another 30 minutes before they even touch my car. I bailed out and told her they can keep their windshield. She could have at least told me that she was taking him 1st when I gave her my keys and I would have left then. I wasted 2 hours of my life sitting there. SMDH! This place used to be awesome. I've gone there several times since the late 90s but had not been since 2018 until this past Saturday. Not sure what happened with them. read more

Fantastic job on replacing our passenger car window. A neighbor recommended them and we called and the woman on the phone told us they could get it done in the afternoon after ordering the glass. We actually came the next day and the woman was nice in person, it took between one hour to one hour and a half. They vacuumed up bits of the broken glass from our car and replaced it. It works fine. Not busy in a Friday afternoon at all and a great price for $185 plus tax for an older truck. Would return to get my glass replaced here in the future. read more

Yep. This place sucks. Brought my boat in for window tint. Very simple job. Flat glass only. They have people sitting around doing nothing, but will not tint a boat glass. read more

Mrs. Nina and the guys here are really nice and professional!! I stumbled upon them one day as I was driving up old Galveston Road!!

I just called Low Cost Auto Glass to get a quote for my new car and I was not aware that the business had changed ownership. A lady answered the phone and I asked to speak to Abraham the previous owner because I have been dealing with him for over 20 years. She was extremely rude and very aggressive and she hung up on me! The new owner has some issues... read more

I do not recommend, I went in and was going to inquire about glass replacement, however I asked to use the restroom first. The front desk woman thought I was with another gentleman and said yes but then ultimately changed her mind when she figured out I was alone. I even attempted to ask another person but she watched me on the cameras and made him tell me no as well. Not only will I not be using them due to her attitude, the old woman literally caused me to shit my pants. I wish I could send the cleaners bill to this woman. -100 stars. read more

They're spot on and quick service and the price is right here. I'll be taking all my business to them.

I have used this place a few times for repairs or replacement. Fair prices and good work. I recommend them to anyone who ask where to get window or glass work done. read more

I am giving a one star not because of their work but because they are thief's they stole money out of my glove department it wasn't much but quarters probably like 10$ worth to wash my car and stuff ... and i still give them 15$ tip well i hope y'all sleep well at night who ever did it !!!!! For future customers please make sure you do not leave anything in your car that's worth something to you ! read more

They replaced my windshield quickly and efficiently. The waiting area was comfortable. I am happy with my new windshield and I saved money.

Woman who was servicing my vehicle is rude as hell. Asked my friends to leave after her associate brought them to me. I don't appreciate that type of attitude nor behavior. Otherwise they seem professional enough. read more

Low Cost Auto Glass - Windshield Installation & Repair Near Me - Houston, Texas

I have had two windshields replaced here. Excellent service. Great prices. Very friendly people. Will be back as needed.

They did a great job! Little wait time and a great price for fantastic work! But more importantly... we were treated So good by all of the employees!! I would highly recommend this business! Thank you Low Cost Auto Glass! read more

Probably won't be stepping back in here after yesterday experience (plus prior experiences as well). Came in to get drivers side tint fixed. the part that got me was when they want to pulled me to the side and told me that their warranty doesn't cover the damaged tint? Meaning I had to "physically" do something to my tint, which I didn't, (keep in mind I have a challenger so the window goes up and down quite frequently when I step out and I like to have the windows down almost all the time) so we kept going in circles and circles. toward the end, they decided they would replace it this time. However, their "warranty" expired for that one window. So if the window start peeling again, which to say the least it might! because of the "poor" quality of tint. I'll have to pay $45.00 to get it fixed (Keep in mind, I wouldn't be calling it "poor" if it didn't peel off in less than a year of me having it.) that said, definitely don't recommend this place. The only reason I came here to begin with, is because of my grandparents highly recommending it. Aside from that, I appreciate them making an exception for me which is nice of them. However, I don't like the going back and fourth, If we can come to a solution great! If not, I'll take my business elsewhere. Plus I know places that aren't charging $250!!!! for a WHOLE CAR with only "2 YEARS" OF WARRANTY and for me to already come in to get it fixed and it not even being a whole year of me having the tint is astonishing.. read more

my work truck got broken into one night. so I called around the next morning. and got prices from others around me, then I remember using low cost auto glass before and I have always had great service from them. they didn't have it in stock but could have it that afternoon, I asked if they were open on Saturday and they told me they open at 8 am. I was there at 8 am and they were done by 8:45. great service and I will be going back when I need more auto glass work done. thanks and keep up the good work. read more

Had windshield replaced here was very pleased with the service and quality parts would definitely recommend also price was great compared to other shops read more

Customer service was great- however they didn't do the best job on my window repair... read more

Low Cost Auto Glass - Windshield Installation & Repair Near Me - Houston, Texas

What a step up company! Professional, kind, timely and low cost. These types of businesses don't even exist anymore! But if you ever need a window replacement, and typically there's never a good occasion that would have preceded it, go directly 2 Galveston Road Hwy3. My window along with three other cars were broken into in a gym parking lot the night before. It was forecasted to be in the 20s the following day and raining. I stop by 8 a.m. he was the owner order the glass it came within 2 hours and the whole repair including all the glass the broken glass that was in the door all over the car front seat third row was completely cleaned the window looks great and it cost me one third less than I was thought I had to pay thank you thank you thank you read more

Had my car broke into last night. The broke both driver side windows. I spoke with Nina and she gave me a fair price and services were quick and easy. I highly recommend this place. Thanks ! - 09 Blue Dodge Challenger . read more