0 stars: Shameful, deceptive business practices. They'll lie on the phone with a good price to…read morelure you in, then they'll lie to your face and give you the run around (2 days wasted). Then I had to "settle" for subpar service and keep the alarm, or take the alarm off and STILL pay for labor. That was NOT the original agreement, (which by the way, the sales person threw away the quote I agreed to, or so he claimed, when I asked him for it). Who does that? And to the other complicit people there, shame on you too for allowing this ripoff to happen. Lesson learned, NEVER shop here again.

The price and costumer service was great but the 5 hour plus wait was really aggravating to me. He…read moresaid give me about two hours to set up a stereo and backup camera, check out or speaker system and it's 7pm and still waiting on our truck to be ready!!! I'm beyond annoyed. I am a very understanding person but they need to be clear and honest about their timing and make people schedule a service date to be dropped off instead of waiting hours for your car to be ready. And the costumers seating next to me were complaining about the same thing smh.

Ms. Nina and her family business is very refreshing and bucks the norm. This is like comfort…read morefood, very much like sitting at home and not the doctor's office. The staff is good at what they do.

Fantastic job on replacing our passenger car window. A neighbor recommended them and we called and…read morethe woman on the phone told us they could get it done in the afternoon after ordering the glass. We actually came the next day and the woman was nice in person, it took between one hour to one hour and a half. They vacuumed up bits of the broken glass from our car and replaced it. It works fine. Not busy in a Friday afternoon at all and a great price for $185 plus tax for an older truck. Would return to get my glass replaced here in the future.

GREAT service and expertise. Bobby is very kind and got my severely cracked windshield replaced…read morewithin 2 days of ordering the new one for my 2018 Hyundai. Previously, I went to a well known shop in Clear Lake and was treated terribly when getting a quote from them. I saw the great reviews for Bobby and reached out, I'm so glad I did! I've already recommended him to my neighborhood Facebook group and a family member, and Bobby just left my house 30 minutes ago being able to stay at home instead of spending an hour+ driving and waiting at a shop is so nice.

Bobby did a great job for us with a windshield replacement. He was very responsive and…read morecommunicative through text message about when he would be able to meet us to replace the windshield and about how long it would take to do the job. It took about 45 minutes to complete. He was very polite and professional. We would do business with him again and highly recommend his services.

Great service for window repair. All though there was a piece that was not placed back after the…read morerepair. Great customer service and reasonable price

$1,200 for a Bak-Flip bedcover on my wife's new Ford F-150. When we arrived back home in Nevada I…read moretook the truck to be washed. I had STANDING water in the bed. I called them and a man I won't name said he'd get in touch with his boss. 5 days later I called again.... I'll get in touch with the owner. 4 days later same guy said the boss would chip in $50 for repairs. I took it to 4 Wheel Parts in Vegas for repairs. The guy came out, took the cover off, made repairs AND replaced the sealing insulation that was put in upside down and charged me ZERO‼ Proceed at your own risk. Jeff

The single best place to get an alignment. Great service at a fair price. Staff was friendly and it…read morewas quick. If you need an alignment (their specialty) this is the place

Friendly staff, got me in without an appointment. They're honest don't price gauge. They have…read moreearned a new customer.

Had a brake fluid leak and towed SUV to shop and it was fixed and two sets of brake pads replaced…read morethe same day! Their shuttle service made it easy for me to pick up that afternoon. Price of parts and labor were very reasonable. Definitely would recommend to anyone local or traveling through town, like me.

I've spent $4000 getting cars repaired this year. I have a 1976 corvette. Needs ac compressor…read more needs a radiator soon. Needs a wiper motor. Needs a ac fan motor. Probably the easiest car to get to parts. Anyway. Was hoping they could do a couple projects at a time cover 3 months. Turned it down. Now I have to find a new garage for 12 cars. Five adult kids 9 cars. We have 3. Including corvette. We drive 100 miles a year. Want to drive More. Anyway disappointing Casey and team has been amazing but ownership Not very pleasant. More to story I'll leave it here

Hello by beautiful yelp family. So I just visited this place for a full synthetic oil change and…read morewas met with kindness and concern. They're very thorough, if you didn't know it was broken, you'll learn very soon. So everything they pointed out in my car, specifically was a very truthful assessment. There was nothing else extra that they claimed, I admire truthfulness in a mechanic shop. The Oil change with filter was an excellent deal for only 49.99. The lobby is nice, clean and will be back to assess the rest of my issues. Car related issues, not my I'm hungry issues.

I had some work done here today on my 2014 Acura ILX for replacement of sway bar stabilizing links…read moreand bushings along with state inspection and emissions test. I brought in my own sway bar stabilizing link kit/parts which they were more than okay with accommodating. I also brought in a physical mail coupon for their shop which made the inspection and emissions test entirely free. They also have online coupons on their website that you can use. This is after I was quoted over $700 for replacement of bilateral front sway bar stabilization links by my Acura dealership. The total cost for all of the work, not including the sway bar kit that I brought in myself, was about $165.00. Very reasonable. The shop has multiple kinda of snacks, bottled water, coffee, etc available for use while waiting with free WiFi. The customer service is impeccable. The owner, a very informed and friendly middle eastern woman, was extremely helpful, knowledgeable, and accommodating. The owners and workers at the shop are open, honest, and efficient. In my opinion, this is the ideal local auto shop that anyone would be lucky to find. A diamond in the rough, truly. If I could give it 6 stars, then I would! I'll definitely be back, and you should too.

I cannot say enough good things about Velocity Auto Care in La Marque…read more They were honest, professional, patient, and incredibly kind from start to finish. They took the time to diagnose my vehicle, didn't try to upsell me on unnecessary repairs, and charged me fairly. In a world where many people dread taking a car to a mechanic, this team was a breath of fresh air. Now for the embarrassing part... I was driving my mom's car when the check engine light came on and the car quit running. Convinced it was something major, I had it towed to Velocity Auto Care. Even the AAA driver didn't realize what was actually wrong. The diagnosis? The car was out of gas. Completely out of gas. That's it. Gas. They could have easily made me feel foolish, but instead they treated me with grace. Special shout out to Mr Jason, he was kind, professional, respectful, and had me back on the road quickly. If you're looking for an auto repair shop that values honesty, integrity, and customer service, I highly recommend Velocity Auto Care. They've earned a customer for life.

Excellent and friendly service. Very fast. Didn't charge me for some labor that they would easily…read morehave been justified in charging.