I got a new windshield installed here about 2 years ago and it has held up great. However I don't…read morethink this place is in business anymore. I called today looking to setup another windshield replacement and got redirected to Safelite. Just an FYI for those who may not have known.

Stopped in today because a seal on my windshield was almost off. Was seen quickly and in and out…read morein just a few minutes. Great customer service and the tech that worked on my vehicle explained things in laymans terms. Highly recommended! Thanks

My Toyota Tacoma front passenger window was smashed by vandals on Capitol Hill Monday night. I…read moretried to get appointment with SafeLite, but they couldn't do repairs until Friday! I was willing to drive to any location. I called Friendly and Russ was at my truck in two hours! Did repair quickly and for half the price quoted by SafeLite. Great service! Thanks Russ at Friendly!

We were having an epically bad day, which continued to get worse when we came out to our vehicle to…read morediscover that someone had just shattered a back door window just to be a jerk (We are thankful no one took anything). But, we had work to do and places to be, so we scheduled Friendly Auto Glass to meet us at one of our job sites. They showed up, were so nice (and friendly), they did the work quickly, and even told us how much they liked OUR company!! Also, it's worth noting that they were hundreds of dollars cheaper than anywhere else we looked, and were the only ones who could fix it before the end of the day without us having to take it to a shop somewhere! BuilderChicks absolutely recommends Friendly Auto Glass! Thanks for making a terrible day better!

The worst place ever bad customer bad experience my truck smells like shit after they wash it the…read moreprice was crazy expensive $350 for a bad job

I was out of town for work on a Saturday when my roommate messaged me to say that my car had been…read morevandalized and the passenger window was broken. Heart in stomach. I didn't get a chance to call anyone until dinner time since I was at a conference. I called and Manny answered on a Saturday evening. He got my information, informed me about inventory and said he would follow up. I told him I'd be traveling the next day, but he told me to still call if I hadn't heard from him. I called on my layover that Sunday morning and Manny answered and said he was getting an updated from the warehouse that had my glass and would text me with the timeframe for the repair that following Monday. The tech made it to my place that following Monday morning during the one hour timeframe that Manny provided, replaced the glass, cleaned the broken glass and was done in about 40-50 minutes. I've never had to get this done before so I can't compare, but I was super impressed by the affordability, speed, availability, and Manny's general helpful attitude! This is the level of customer service I expect and I hope I don't have to use them again, but would in a heartbeat.

Quality control is lacking. The cost was paid by insurance company. However, I had to pay…read moredeductable.

I was in a fender bender last month and chose this location to bring my car for repairs. I went…read morethrough my Geico insurance. It was close to the 4th of July holiday, so it was slow here. They did an estimate and was initially told the work would take a few days. It ended up taking almost two weeks. Yes, I kid you not. How inconvenient and annoying! Nobody kept me updated on the status. I needed a rental - they work with Enterprise on that. I had to keep calling and checking on the status of my vehicle and then calling Enterprise to extend the rental vehicle. When I called here, I felt like I was bothering them! My car looked fine after the repairs, but it was just the back and forth and it really should not have taken that long. There are plenty of other shops around. I would suggest checking them out if you need!

My back window was shattered by a rock while a company was cutting my neighbor's grass. Everyone I…read morecontacted was scheduling far out, so I contacted a friend that advised me of this company. So, I called and spoke with Joe and let him know my issue he provided me a quote and was able to schedule a same day service. He came out and provided excellent service, they ran into an issue with glass being in the lock mechanism and he didn't leave until everything was exactly the same when they arrived, except the window lol. I highly recommend them for any auto glass issues.

Amazing service! Very professional and replaced my front windshield in less than an hour. Would…read morehighly recommend these guys.

The first front windshield they installed was low quality with obvious distortion, nauseating while…read moredriving. I don't blame the installers from not noticing, but it was glaringly obvious from inside the car. I'll give them one star for coming back to look at it and replacing it within a week or two. The second windshield was fine, but the rubber strip at the top was partially ripped off while going through the car wash two weeks after installation causing a leak on that side. However, I was told by a different company that the leak was from not enough urethane used during installation, essentially improper installation. The strip coming off a little shouldn't have mattered. I paid for the installation on site, but they said that I had to go to their location for warranty work. This is for a minivan and I have 4 kids to drop off and pick up daily, so logistically this wasn't ideal. Reza, the manager, offered to have them come back and fix it, but after weeks and weeks of calls and broken promises, no one has come back and I have given up on them. Now, I have to call another company to come and reinstall it. I usually 4 star a company even when things go wrong as long as they make it right, but this company has wasted so much of my time.

Awesome experience! Got me in within an hour of my call about a broken back window. Literally fixed…read morewithin 30 minutes of my arrival and for HALF the price that Safelite wanted me to pay. Hopefully, I won't have any more window/windshield issues- but if I do, I know where to go!

Do not ever use this place. I wish that 0 was a rating. The technician was suppose repair a small…read morespeck that was the size of a dime in my car window. I wanted to prevent it some spreading. Instead of repairing it, he made it worst. Now, I have a crack that stretches 3/4 the length of the car window. I have to purchase a new window. My husband spoke with the manager and he cussed him out. The manager has horrible customer service. I have the entire recording between him and my husband. My husband was cordial and respectful the entire time. DO NOT EVER USE THEM. I REPEAT DO NOT EVER USE THEM.

Eric helped me set up the appointment. He was great and the customer service was amazing. My…read morewindows were done in a timely manner and the two guys who worked on my car did a great job. Their prices are super affordable as well. I highly recommend their service. Thanks guys!

I was so excited they were still open, my dad use to work here over 25yrs ago. When i say they…read moretreated me like family and nothing els! Even if they didn't remember me their quality speaks for itself! I got my windshield on my truck replaced. The price compared to other companies was ridiculous. They were very efficient and reasonable i would definitely recommend this glass company

They were very unorganized and unprofessional. I am disabled. I was called on Tuesday to let me…read moreknow my glass door was ready for pick up. I came the next day because it was about to close. I came to pick up my glass door up and I was waiting for an hour and a half before I was able to pay my balance and receive my glass door. They were giving so much attitude which wasn't even called for. It was so unexcepetable