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Windrock Snack Shack

3.0 (4 reviews)
Open • 10:00 am - 8:00 pm

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4 years ago

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3 years ago

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Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers

3.5(76 reviews)
3.2 mi
•$

I love the food here, it's one of my favorite fast food places in Oak Ridge. The fried cheese curds…read moreand fries are on point. When first coming here, no complaints. Everything was amazing. However, recently there has been a dip in service. Side note, all of the problems I have experienced have been with the drive thru, so it could be just that. They've been slower than normal and onetime had a hard getting the order right. The biggest instance though was when we were told to pull up and wait. When someone came out, he asked what was our number, but we didn't get one. Trying to figure if it was our order he got very snappy and was very rude about the whole the situation. I can understand new people or busy days but attitude is something that's avoidable. The ladies that I've interacted when first going blew me away on how nice they were, so dealing with this gentleman was shocking. Overall great food, service (lately) is hit or miss.

We tried this place for the first time, the food was really good, fresh, hot, and fast to our…read moretable, it didn't even taste like fast food Which those are some of the features that people look for in a fast food place. However the costumer service really needs some help, we were ordering and the cashier just looked at my wife not even asking "what do you want" that would've been better than just looking at her. I get that people have hard times sometimes but if you have a job you must take care of it. Place was clean and with a good environment which is a good thing and again dinning in there doesn't feel like a fast food place.

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Freddy's Frozen Custard & Steakburgers
Freddy's Frozen Custard & Steakburgers
Freddy's Frozen Custard & Steakburgers

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Buffalo Mountain Grille - Beef hamburger with sweet potato fries

Buffalo Mountain Grille

3.3(62 reviews)
5.7 mi
•$$

After a few visits, I figured it's time to finally write a review for Buffalo Mountain Grill…read more BMG is an unassuming spot--definitely not trying to impress you with its looks. When you walk in, there's no host stand or friendly greeter, just a sign that says, "Seat yourself and let us know you're here." The layout feels a bit patched together, like a restaurant built from spare parts. It's dimly lit, and the interior design doesn't seem like a top priority--so I wouldn't recommend it for a first date or an attempt to impress someone. It has strong dive bar energy, just in restaurant form. There is a small outdoor patio, and the bonus? It's dog-friendly. Inside, there are plenty of TVs, so it leans a bit toward sports bar territory--but without the usual rowdy crowd or game-day vibe. Service has been solid overall. On our first attempt to eat here, they let us know they were short-staffed and wouldn't be able to serve us for an hour. Disappointing, sure--but I appreciated the honesty and that they didn't waste our time. On return visits, service has been on point. We were greeted quickly, our server was helpful and attentive, and food came out hot. There is a bar, but don't expect craft cocktails or a resident mixologist. It's best to keep it simple here: grab a beer on tap or something straightforward like a whiskey neat. Anything more complicated might fall flat. As for the food, it's been consistently good. The hot wings are a standout--crispy with a flavorful hot sauce that actually delivers on heat. I've also tried the fish & chips and the burger; both were solid and satisfying. The only inconsistency was with the side salad. The first time it came out with a fresh spring mix, but on another visit, it was just iceberg lettuce--not a dealbreaker, but a little disappointing. We used to go to Oakey's for our dive-bar wings and casual grub, but Buffalo Mountain Grill has taken that spot for us. It's quirky, no-frills, and definitely not fancy--but they serve up legit food and deliver where it counts. Give it a shot. Just don't come looking for ambience--come hungry.

This is the THIRD time this has happened, and I'm officially done trying to give this place…read morechances. Tonight I called at 8:25 and spoke to someone about placing an order. I called back at 8:30 (literally FIVE minutes later) to place the order while I was already sitting outside, and the same man suddenly tells me they're closed. Mind you, the store hours say they close at 10 PM. When I told him I had just spoken to him 5 minutes before, he immediately got hateful and rude, started raising his voice, and then turned the lights off like I was bothering him for trying to order food during business hours. Just 4-5 days ago the SAME thing happened except it was around 9 PM. At this point it's honestly giving pure laziness and unprofessional behavior. I'm really not understanding how this place is still open if employees can just close whenever they feel like it and treat customers like trash. He refused to tell me his name and was literally yelling saying his name is "Buffalo Grille" (???) which tells me everything I need to know. I'm sure I'm not the first customer who's been yelled at or cussed at over the phone. I will be calling every day until I get answers from a manager or owner because this is unacceptable. DO NOT waste your time here. Still no apology from owner

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Buffalo Mountain Grille - Beer on tap

Beer on tap

Buffalo Mountain Grille - Side salad *this one with spring mix*

Side salad *this one with spring mix*

Buffalo Mountain Grille

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Windrock Snack Shack - hotdog - Updated October 2026

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