Hired Window World of Flemington to replace my windows, as 1 does with a Window store. Sales person was great, no pressure whatsoever. Gave me the information I needed when I needed it. Very, very different than other high pressure window replacement companies. So far so good. There was a significant lead time on the windows due to the state of the world right now, that was fine (~12weeks) Installers showed up on a snowy February day and did their work very quickly. Here's where the problems started. They broke the vinyl j-channel around most of the windows they installed and tried to cover it up with other pieces of vinyl and silicon. When I brought it to their attention after inspecting their work they said it was due to my vinyl siding being installed incorrectly and repair was not covered in my contract. It would have been nice to know this before they damaged the rest of my vinyl siding! They even offered to come back and repair it at my cost when the weather got warmer - terribly kind. In addition, something I didn't bring to the attention of Window World that their installers brought a bucket of cleaning supplies and solvents into my basement and somehow managed to permanently stain the carpet. In any case, stained carpet and damaged vinyl siding both caused by Window World should not be my responsibility to repair. I contacted the sales person, he sided with their installers and put me in touch with their owner. He was nice. I had a couple conversations with him and was assured that, although repairing my vinyl siding that they damaged was not in their contract, they would make it right. Its been 2 months since we last spoke and it still is not repaired. Oh and the icing on top of the cake, Ill be taking up a wrestling class to open one of the new windows. Its a nightmare to try and get open all of a sudden! Overall, started off as a great experience and has ended as a very disappointing one. read more