Recently, we needed to replace the shades on our bay window. The bay is four windows in total, in…read moreour living room/dining room. We wanted child safe shades without any ropes/curtain strings. Which is what we got, at a savings compared to other estimates. Staff was very helpful and attentive to follow up requests. The gentleman who came to install, was a lovely, competent person. I almost regretted he was so efficient as we chatted. Finished perfectly and showed me about the operation details before leaving. I am very pleased with the results. Mary HH, Ann Arbor, MI

Since we first moved to Ann Arbor almost 40 years ago, we have lived in three different residences,…read morefrom a 14 foot two-story glass wall to two contemporary one-story homes. Over this time, we've had the very best service from Creative Windows that we could have dreamed of. They listened to our needs, came up with several alternatives, and guided us through the selection and final installation process. Creative Windows are the best: highly knowledgeable, best selection of all kinds of window options, and reliable and efficient installation and follow-up. Quite simply, we've found them to be among the very best companies we've ever dealt with in any area. They are honest, reliable, and offer great follow-up. Highly recommend!

Easy and fast to schedule, staff worker were very professional and did a great job!!! Highly…read morerecommended

Tried this company because of the great reviews...very disappointed. The guys that came out were…read morenice and punctual. Communication was good but I felt like I needed to "babysit" to make sure windows were being cleaned. I asked for the screens to be cleaned for the add on price and was told "we can't get them any cleaner than what they are". I will attach a picture of my "clean" screen. When inquiring about a quote, I sent pictures of indoor door walls that I wanted to be cleaned, was told no problem it would be quoted with job. The guys were wrapping up inside and I had to ask about the door walls, was told that wasn't on the quote and they would need to make a phone call. Was told they would do them but basically they would be doing it for free because the quote didn't reflect the extra cost. I tipped and felt obligated to add extra tip for the door walls. After the guys left I walked around and noticed screens were left out of windows and the rooms were left a mess with things that were moved and left, not at all the detail I am looking for. I have my windows done twice a year and more than willing to pay for great service and the extras, unfortunately, it won't be with this company again.

Excellent serviced and advice! We are first time landlords (Mom's old 50's house in Lakewood Sub)…read moreand we have enjoyed fixing it up here and there. One horrifying chore we needed to do was replace the front stairs. We hated on this idea for so long that the renters finally complained! So, Fendt was the first place I thought of. They are very close, of course. I believe they did Mom's brickwork 20 years ago and that is German-garden style well-done! We hardly ever have to weed or sand it. Very nice. We ended up getting a couple of on-site crafted stairs and support blocks for underneath. They look great! Hey, be sure you wear back support when you do chores like this, OK? :-)

Their pavers are amazing. Very superb. Love the people there. They are very good. 10/10 reccomendread more

I was searching for a local place to deliver mulch. I was able to order and schedule delivery…read moreonline for the same day. The driver called me before he left the store to confirm the order and delivery location. Showed up when he said he would, was skilled at backing up into a tiny driveway, and was extremely friendly.

As a contractor, you won't find a better supplier of landscape/building supplies. Whether you pick…read moreup or have them deliver, top notch through and through! But more than that, the staff is so very friendly and knowledgeable in regard to products when we as contractors have questions. Joe, J D Stoneworks

Wow, these people know windows and doors like nobody's business…read more After going to both Lowe's and Stadium Hardware for what seemed like a simple repair to two of my windows, no one had the piece I needed. The guy working at Stadium Hardware recommended this place, and thank goodness for that! I walked in, the lady knew exactly what piece I needed, got it, installed it in the one window I brought with me, and showed me how to install it so I could do the other window myself when I got home. I was in and out in five minutes, and it only cost me $1.50! Next time I need anything for a window or door, now I know not to waste my time with a hardware store and come straight to the experts!

Outstanding hand-made screens and windows, just like you could have gotten in the 1960s. Like a…read morelot of long-standing shops, this place has old pictures on the wall --- only here, you feel like you've walked into them. Our house was missing a few storm windows, and had a few others due for replacement; I ordered up a set from Robertson's. The largest panes wouldn't fit in my little car, so I asked about delivery options; Robertson's doesn't deliver, but will give you a business card for Metro Delivery, which worked out just fine. Prices were on par with Home Depot or Lowe's, but the flexibility, responsiveness, and overall experience were a world better. The windows themselves are nicely made --- I wouldn't go as far as "works of art" as they're fairly low-tech (strips of gasket, mitre-cut aluminum), but reasonable materials and solid workmanship. Definitely my go-to for screens & windows, either normal-ish or very custom.

My wife and I went into Dexter Cabinet & Countertop on a Saturday afternoon to get an estimate for…read morecabinets and counters for our new kitchen. It seemed like a nice place with some good options for cabinets and counters. Del was the only one there and helped answer a few questions for us, informing us that he was the "counter guy" and that Tim was not in that day to do our cabinet estimate. That was fine, Del took our information and kitchen details to leave for Tim to contact us with a cabinet estimate. Del seemed knowledgeable about counters and that he'd do a good job with our counter estimate once Tim could get our cabinets done. 5 days later after calling once and emailing Tim, we hadn't heard anything back. We just bought the house and the 3-4 week lead time for ordering cabinets is part of the critical path of our remodel. It has been over 2 weeks now and we haven't been contacted once. We clearly were either not a priority for them or they lost/ignored our request for an estimate. They get two stars because they seem like their product is good and other reviewers have claimed that they do good work. We wouldn't know since they wouldn't even get to the point of giving us an estimate for our business. Make sure to call ahead to ensure that Tim or Del is in before driving over there, don't rely on them to contact you.

Great job of pricing and installation; they worked patiently with every quirk we threw at them…read more They even arranged for a plumber, which too often is the customer's responsibility. The price seemed to not be out of line with the big box stores but the process at those stores was pretty convoluted while Dexter Cabinet put it into one nice package (although we decided to purchase a different faucet than the several good ones they offered in their package). After a couple go-rounds at Lowe's, we threw up our hands and went with the more "comfortable" (and LOCAL) Dexter Cabinet option. Glad we did. I would however recommend that potential customers take some responsibility for keeping the communication going. Contact them if you don't hear back when you expect to. That worked really well for us. This seems to be the way to work with most contractors, we've found.

Nick installed my quartz 8 years ago. Today he fixed chips and a popped seam. It looks new, and…read morehe did not charge me. That is amazing service. This is the second house I have used Impressive Marble and Granite, and I highly recommend them.

ick and his crew did a wonderful job on our bathroom countertops! All the Impressive Marble and…read moreGranite staff were great to work with! Thank you for coming to EL!

Love this company. Very helpful. They told me I could repair my windows instead of replacing them…read more Saved me a lot of money and they work just fine. If you have a glass or window or screen need, these are the folks to call!

I was going to get my windows replaced but opted for repair right now. It was recommended and less…read morecostly. I contacted them and they came out to check them. After this, the parts were ordered. It took a while, but I was contacted when the parts arrived. The installer came out and replaced the parts. One downside was they did not know the windows that needed after the pre evaluation. There was one window that still requires repair. The other thing is the installer not removing boots or putting on booties. It may seem trivial, but I have light throw rugs and carpet. I just had steam cleaned them this week. Overall, it was a quick repair job.