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Window Universe

4.0 (8 reviews)
Closed • 7:00 am - 7:00 pm

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2 years ago

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Ask the Community - Window Universe

Looking to replace the glass in our existing windows with wood frames. Anyone had good experience doing this or in working with a certain business? Thanks!

Hi there, we don't replace just the glass in an existing window, but we can install a nice new energy efficient window. Just let us know if we can help out.

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True Crew Windows and Doors

True Crew Windows and Doors

4.7
(13 reviews)

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

The Glass Guru of Indianapolis North

The Glass Guru of Indianapolis North

3.3
(25 reviews)

Glass Guru came recommended from my realtor and a handful of neighbors. They were very prompt in…read moreall communication and got my estimate in within days of inquiry. They were much more flexible with dates and times that I had requested because of a busy works schedule compared to the other companies I had reached out to. Their servicemen were super friendly and conversational, but they were also efficient and speedy. I hope I don't need new windows again any time soon, but I would recommend them in a heart beat!

My family and I purchased a new house recently, and the sellers of the house had paid in full for…read moresome new windows that needed repairing. Glass guru was recommended by the sellers realtor. The date of the closing I had called to check up on the day they were coming out to do the work, which was two days later. The house was empty at that point when they had done the work, we had gone to the house two days later and noticed that one of the windows was not completed, and the wood frame was taken out. We were never contacted about any issues, since then I have called three or four times leaving messages for the manager Beth to call me back. My realtor has called multiple times requesting a call back as well, I have also emailed the manager with no response. So far, my experience is their customer service is very poor. We were not informed of any issues and still are unable to get ahold of them about what is going on with a job that was paid in full. This has been going on for a week now with no response back.

Window Universe - windowsinstallation - Updated June 2026

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