Robert and Greg did a great job replacing a large picture window. They did a great job. Windowman…read morecovered window change caused by moisture condensation in original window.

Contacted this company when looking to replace a center-hinged patio door unit. New exactly what we…read morewanted and met with the "sales guy" on July 9, 2024. Wrote the spec, did the paperwork, wrote a check for 50% of the contract and was told 7-8 weeks. One week later, July 17, a guy comes out to measure. Told us 8-10 weeks. When the door was received and we were contacted we were told the install date would be the afternoon of October 8. We got a call just before Noon on the 8th and were told the install could not be undertaken that day. We arranged for the install to be done on October 10th. On the 10th the installers arrived that morning and took less then 2 hours to do the install. I gave them a check for the balance of the agreed upon amount but the screen door was not delivered or installed. There were three other hiccups, all three of which I took care of personally and notified the office of the issues and the fact that the screen door was not delivered or installed. On October 17th I called the office to complain about not having heard anything about the screen door. The next day, October 18, someone came out to "have a look" at the situation. The next morning he returned with the screen door but could not install it because he did not have the track that goes across the top of the door. "We will have to order it." Did not hear anything further so on November 1st I called the office to complain and was told they'd have to order it and they'd have it by Monday. Next contact was a voicemail at 5:44 PM on November 13 looking to schedule the installation of the door. Replied by text at 6:10PM saying Thursday November 14 late afternoon or Friday morning November 15 would be fine. Got a reply text at 6:15 PM saying they would be here "Friday morning between 8:30 - 9:30 AM." Friday morning at 10:00 AM I texted asking where they were, no response, so at 10:07 AM I called the office. At 10:24 AM I received a text saying the install person had needed to run a missing door up to another job in Carmel that had not been loaded onto the truck for that job. The installer that had done the original install arrived around 1:30 in the afternoon and installed the screen door that had been on my patio since October 19th. 18-1/2 weeks! Here's the bottom line. This company, Window Man Inc., is not well managed (sorry, but it's NOT). We love our door, but waiting much too long to get it and then not being able to take advantage of one of the most beautiful Fall seasons we've seen here in Indiana for year and years because of the lack of a screen door is just too much to take. The lack of communications amongst the employees and with the CUSTOMER, lack of proper work instructions for the crews, attention to detail and quality control overall, all spell disaster. I would never recommend this company to anyone.

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

I highly recommend this company. It will be a great experience. Steve, our Sales Rep, set us up…read morewith exactly what we wanted and needed at a fair price. The office staff was amazing at communication as the process took place. Scott, David and Brian are an incredibly efficient installation team. A great way to do your business with local & family owned.

Family owned local company who provides exceptional customer service and trust work thy employees…read morein the home. Their prices beat large competitors and it's a plus to get to know the employees because they have all worked there a long time. I'm a stay at home mom and have always felt comfortable having them in the home while I'm here alone with the kids.

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

I had an issue with aftermarket auto glass for my classic car. Paul was able to make new glass that…read morefit at a reasonable price. Highly recommended!

Seller advertised a white storm door with a full glass panel. It was a white, Larsen door. White in…read morethe ad., with full clear glass panel. This one matched the one replaced after storm. When we went to get it, I went to the address given and was directed to a unmounted grey door and told that is it. Since I didn't know if my wife approved PAULs changing the gray door for white door so I picked it up. Apparently, Paul had sold the other door and sold us a grey one we didn't need, and couldn't use and did not want. The mistake was readily apparent when we got home. We notified Paul immediately but he has chosen to ignore us for a paltry 60 dollars. The issue isn't the money, the issue is if this business man would improperly take 60.00 by false pretense, either he is not a good business man or he effectuates profit by deceit. Paul, can't you be a decent person, be a honest guy and correct your errors. Q: Why would someone trust you on a multi thousand dollar order if you can't be trusted in a small transaction, what would you do for more money? I WOULD NOT HIRE YOU AFTER THIS FRAUD!

Everyone was nice and respectful. They did a amazing job on installing my windows and sliding glass…read moredoor. You can really tell that they really care for their customers.

These guys were great to work with! I had a window-replacement project that others couldn't fix,…read moreand they came in at such a reasonable price, were so professional AND, the guy who fixed the window noticed one of my other window screens was broken - and fixed it too! I'd work with them again for sure!

We were so excited to start our next home improvement project with new doors. We've had windows…read moredone previously with Champion a few years back and it went good. So, why not, let's get doors. I am about 3-4 payments made and still do not have a complete project. They measured wrong and my French Doors do not have the storm doors needed to protect the frame from the elements. Our installer was awesome...but he can't complete a project without proper supplies. We've called for follow up...waiting for a complete call back as to why there's not a rush on our storm doors. WHY???? The install date of the doors was pushed back a couple of times...my payment wasn't! I'm deeply saddened with this experience...thought I'd found a trustworthy company....only to be just another commission for a salesperson we will never hear from and will not advocate for us. Looks like they are getting their money and just don't care. I referred a friend and wax supposed to get an incentive...well that never happened...was told their salesperson never wrote it up. Once this project is done...back to the drawing board for another reliable and dependable company for our future projects.

First time I bought windows from them it was a fantastic experience. The second time has been a…read moredisaster. Hey there! Ordered windows Feb 1. I still don't have them. This has been way longer than the 8-12 weeks I was told to expect. The man who can to measure the windows refused to call me to schedule. He would only speak to my husband. Then he was a NCNS and then he just randomly showed up at my house one day dressed like a slob. Then he apparently measured the windows wrong. Found that out on the first install day. Rescheduled. Then the second install day was cancelled because they didn't get the job done the day before. Then todays appointment was rescheduled because of snow. That we got over the WEEKEND but I was only notified at my appointment time that we would need to reschedule again. Will I EVER get my windows? I don't know. I can't cancel my order. They have my money and I have no windows four months later. All I get is sorry and excuses and I'm out over 2k for windows I don't have....oh and emails everyday offering sales on my next purchase from them which after this one, will be NEVER.

Excellent Service and Top-Notch Quality…read more I am very please with the new windows they recently installed for me. The quality of the windows is outstanding, and a huge upgrade for my home. + worry free warranty for life! It's great to support a veteran-owned business that truly delivers. Highly recommend!

From the owner: We are a Veteran and Locally owned company founded on the premise of transparency, integrity, and…read moreabsolutely no high pressure sales tactics. We want to provide good advice and information so you can make the best decision for you and your home when it comes to a window or door project, even if that ends up not being Homefront Windows and Doors