Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

Rance and his company, Windowman, are simply the best at what they do -- and I say that having…read morelived long enough to know the difference. A few weeks ago, my wife and I purchased a new home with a walkout basement bedroom and an egress window. My wife claimed the room as her own, but shortly after we moved in, she discovered a wet spot in the carpeting near the window. I didn't know where to turn, so I consulted ChatGPT, which pointed me to Windowman. It turned out to be the best recommendation I could have received. I soon learned that Rance is widely regarded as the foremost expert in egress windows in the entire state. I called the company, and Rance reached out promptly and arranged to come by the next day. I braced myself for the worst -- a high-pressure sales pitch and a bill somewhere between $5,000 and $10,000. But Rance was unlike any contractor I've dealt with. He assessed the problem, and almost immediately told me I didn't need a new window at all -- he could repair the existing one. I was relieved. When I asked when he could do the work, he said he'd return at the end of his day to handle it himself. When I asked about cost, he told me not to worry, and we eventually settled on a price that was almost embarrassingly reasonable. True to his word, Rance returned late on a Friday afternoon and completed the repair in just a few hours. But he didn't stop there. Rather than simply fixing the problem, he had cleaned up the entire area and replaced all the surrounding metal trim, leaving the window looking and functioning like new. When I pointed out that this was far more than we'd agreed to, he said simply that he wanted the window to be as good as new -- so that's what he made it. That kind of pride in one's work is rare, and it's rarer still in the home contracting industry. What happened next is something I have never done in my 79 years: I paid him more than he asked. I couldn't, in good conscience, accept the quality of work I received for what he intended to charge me. Rance and Windowman have my highest and most enthusiastic recommendation. If you have an egress window issue -- or any window issue -- stop searching. You've already found the right person.

I had a person to come to my home to provide estimates on my window. He did not care, he was not…read moreinterested in what I was telling him. I would not hire this company, they also was not truthful. What was on their website was completely different from what the consultant told me. None of is was true. I told him he had to leave, his attitude was problem for me. He sucked. Companies need to know they are employing, family or not. They are here to represent your company, which makes you look pretty bad. Your company has lost on a significant amount of money because of his sucky attitude towards me. I wonder, how many other clients were treated this way. I will never deal with this company again. That is how bad he sucked. I would not recommend this company. Now I see why you can't leave a review on their website, that has been removed. They have had alot of bad reviews. If I could rate a 0, I would.

Tommy O'Donnell is amazing! He went above and beyond, didn't oversell us, and always kept us…read moreinformed. His integrity and work ethic are on a level thst is almost impossible to find anymore. We highly recommend him and Mattox roofing!

I cannot say enough good things about this company. I reached out to many and had been looking for…read morea good contractor for some time. I'm so glad I found Mattox. I had my roof, soffit, fascia, trim, and gutters replaced. They had to build out my soffits because it's an old house. Their work is great; but above that, their customer service was outstanding. They're honest and reasonably priced. They're easy to work with and extremely responsive to any questions or issues that arise during the project. I worked with Matt Keltner the most; but both Matt and Austin are fantastic. They're a dynamic duo that work well together and tag team as needed to keep things moving. I enjoyed working with them on this project and it's in large part to Matt and how well he handled everything. I'm now planning a follow-up project for additional work with them in a few months. I'm attaching a couple old, before photos, along with the after photos to show the great work they did. The before and after photos speak for themselves and show what this company can do. If you're looking for a contractor, I recommend you reach out to them and ask for Matt!

They were honest kept me updated what all they had to replace on my roof. Highly recommended. They…read morecleaned up after they were done nice. Will be using them again for my gutters , downspouts and they should board replacements

On September 27th during the aftermath storms from Hurricane Helene we had a tree fall on home. We…read morefound the Awesomest Contractor Mr David Lee owner of GUARDIAN EXTERIORS. Mr Lee was there from the day after we filed our claim until all the repairs were done met with our adjuster to make sure the adjuster got all that was needed to be repaired. After the estimate came in Mr Lee made sure all of the repairs were on the estimate(new roof, Vinyl sidding, gutters, & repair our fence). If something was missing he made sure our insurance made it right. When repairs were started Mr. Lee was there to make sure repairs run smoothly from beginning till the last repairs were finished. My husband & I we so excited because it was like nothing happened. Even our fur baby we excited to have his yard back. If you ever need a trustworthy Exterior Contractor Mr. David Lee owner of GUARDIAN EXTERIORS is the Company you. Once again Thank you GUARDIAN EXTERIORS & the owner Mr. David Lee for putting our home back together.

I don't know how I could rate the quality of service any higher. Roof Masters and Exterior is an…read moreoutstanding company, and Shane is one of the good ones. He offers great prices, quick service, and, most importantly, he's trustworthy. It's hard to find a company that consistently delivers all three. I highly recommend Roof Masters and Exterior to anyone looking for honest, high-quality work.

I had a couple shingles blow off. The repairman charged me $250 for the repair. I'm extremely…read moredisappointed in what he did. He didn't try to match the current shingles and just stuck up what he had on hand. It now sticks out like a big sore red nose that I see every time I walk up the front walk. Thumbs down

Great job they did for me. Quick service provided…read more Friendly people Intelligent decisions Easy to negotiate Punctual

Morales Roofing LLC recently replaced the roof on our house and detached garage and did an…read moreoutstanding job! We believe his prices are competitive and fair. We had a few discussions prior to the roof being replaced - he wanted to make sure everything we talked about was taken care of and we were all in agreement. It was completed in one day and all debris was removed prior to their departure. Mr. Morales is a very honorable man and we were very pleased to have worked with him.

Ultra Dry Roofing is a Professional, Reliable Roofing Company in Indianapolis! We enjoyed working…read morewith Kiel. My family and I highly Recommend this roofing company because they give an honest assessment and don't try to oversell.

From the owner: Ultra Dry Roofing is committed to providing the best quality roofing in the Indy area. The company…read morewas founded in 2021 by 2 people that each have 20+ years of experience working in the home improvement industry. Ultra Dry Roofing uses their expertise in the roofing industry & roof insurance claim process to help their customers get the best possible roof without feeling "nickel and dimed". "We started this company with honesty, simplicity, and a positive customer experience as our top three priorities, and we look forward to helping you with your next roofing project." -Megan Britton (Owner)

Although the process was lengthy and minor issues had to be resolved these guys (and gals) stand…read morebehind their product and installation. I would recommend them and also would use them again if needed.

I highly recommend this company. It will be a great experience. Steve, our Sales Rep, set us up…read morewith exactly what we wanted and needed at a fair price. The office staff was amazing at communication as the process took place. Scott, David and Brian are an incredibly efficient installation team. A great way to do your business with local & family owned.