Not at all impressed with the costumer service. I called to get someone to come out and check one…read moreof my windows that wouldn't lock. They were supposed to call me back to set up a time. They didn't. I called back a week later to set up a time. They said they would call me the day before to tell me the window of the visit. They didn't call. So now im sitting here waiting for someone to show up today before 3. And since I didn't get notice the day before, I will probably be late to work because of their shit communication. ​

Better to have no doors or windows than to have window fail nation…read more I ordered 4 windows and 1 back door. Step one they only charged for 3 windows with 4th price was HIGHER than Windows by Anderson They took weeks to get the order wrong and brought a front door, which is too large. Office told contract installers to cut my wall to make the wrong door fit. They took weeks to get the next door that leaked water underneath and around the door knob. They returned 3 times to fix last person was mgr for the installers who said Ma'am we will replace it if it leaks again. BS! August - sent new door knob, put caulk in the hole before the new knob. Sales guy stated he would be my POC if there were any concerns but like the song Go on take the money and run pathetic employees and service What kind of 5 year old makes this decision Well now it has been winter and the could air comes in around the windows and I could just leave the door open and have same protection DO NOT use Window Nation - do it yourself with Duct tape and caulk or just remove doors and windows still better off yep!

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

Not sure why the reviews are so bad for them…read more What I liked: They (Andrew?) came after typical work hours to give me an estimate, no one else would and he was nice. The price was right, (10) 30"x80" windows for $3,030 (including labor). The windows look really nice and slide like butter. I also like the fact that I can slide the top down or the bottom up. The bottom can also tilt in for cleaning but I don't really care so much about that, haven't needed to mess with it yet. When they were finally done they installed them in about 30 seconds. Measured everything perfectly (because the windows fit perfectly). What I didn't like: It took quite awhile for the windows to actually be ready, though that timed well with me actually being ready for them, if I was living in my house or had broken windows that needed replacement I'm not sure I could wait 6 weeks for them to be ready. The guy that installed the windows sounded like he came from Duck Dynasty, I have no idea what he was trying to say. He seemed nice though. I'll be using them again on 2 more houses I'm fixing up and will probably continue to use them. They were the one contractor that did everything right and didn't make me want to leave a bag of flaming poop on anyone's porch.

They treated me like I am asking for a favor, 42 days later after I made half payment they don't…read moreknow when my windows will be installed, costumer service very bad, I will never never hire this company again

The staff here is amazing, fast and friendly something that you don't get with a bigger business…read more I've always gotten every question answered almost immediately if not they will call you back or email you.

After looking for a while for universal lift supports in-store, I came to Markins and they had…read moreexactly what I needed. They even installed them on my truck before check-out to ensure that they were the right size! Fantastic service, would definitely recommend.